voice over ip friday science seminar 02/16/07 southern oregon university

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Voice Over IP Friday Science Seminar 02/16/07 Southern Oregon University

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Voice Over IP

Friday Science Seminar

02/16/07

Southern Oregon University

Objectives

A technical overview of the devices and protocols that enable Voice over IP (VoIP)

Demo Packet8 and Skype

Discuss network administrator concerns

Who Am I?

Priscilla Oppenheimer

SOU Adjunct Faculty in Computer Science

27 years experience developing data communications and networking systems

MS in Information Science from the University of Michigan

What Is VoIP?

Voice over the Internet Protocol (IP)

Sending voice (telephone) conversations over the Internet Or over any internetwork or

intranet that uses IP

Also known as IP telephony

Why Is This Cool?

Saves you money!

You can choose your area code

Mobility

Voice mail to email notification

Lots of other features

Many VoIP Implementations

1. Enterprises are merging their voice and data networks

2. Vonage, Packet 8, BroadVoice, and others offer VoIP to broadband home users

3. Software applications such as Skype and Gizmo implement peer-to-peer VoIP

Enterprise VoIP

Source: Cisco Systems

VoIP at Home with Phone Adapter

Source: BroadVoice

Peer-to-Peer VoIP

Skype

Gizmo

Software that runs on PCs, Macs, and Unix

The caller logs into an authentication server, finds target, and then the voice is sent directly to the callee

Our Telephony Legacy

On-Hook to Off-Hook

Source: Cisco Systems

The weight of the receiver opens a spring-loaded switch hook inside the phone thereby disconnecting the idle phone from the telephone line.

Lifting the receiver closes the switch hook and allows current to flow which causes the phone switch to send the dial tone signal.

Dialing and Switching

Source: Cisco Systems

Ringing

Source: Cisco Systems

Talking

Source: Cisco Systems

VoIP Emulates Our Legacy System

Handles: On-hook Off-hook Dial tone Dialing Switching Ringing Voice

Legacy: from Latin legatus1. A gift by will especially of money or

other personal property2. Something transmitted by or received

from an ancestor or predecessor

VoIP with Analog Phones

Router 1 Configurationvoice-port 1/0/0

ring-frequency 30

ring cadence pattern01

!

dial-peer voice 1 pots

destination-pattern 5551234

port 1/0/0

!

dial-peer voice 10 voip

destination-pattern 5555678

session target ipv4:10.5.6.7

codec g711ulaw

Source: Cisco Systems

Digital IP Phones Carry Legacy into the Future!

Have an IP address

Have Ethernet interface(s)

Have an analog-to-digital converter

Have sex appeal!

VoIP Functionality Realms

Digitizing and packetizing voice

SignalingOff-hook, dial tone, dialed digits, ring,

ringback Call setup and teardown

Public Switched Telephone Network (PSTN) integration

VoIP Protocol Suites

Sending digitized voice Realtime Transport Protocol (RTP)

Signaling Session Initiation Protocol (SIP) H.323

PSTN Integration Media Gateway Control Protocol (MGCP) Electronic Number Mapping System (ENUM)

Digitizing an Analog Signal

Source: Forouzan, "Data Communications and Networking"

Digitizing Voice: Nyquist Theorem

The sampling rate must be at least two times the highest frequency contained in the analog signal The highest frequency for voice is 4000 Hz Sample 8000 times per second Store in an 8-bit byte 64,000 bps bandwidth required

Quantizing

Mapping a continuum of possible amplitudes into a finite number of discrete values

Can be uniform or non-uniform

Non-uniform (picture on right) uses smaller step functions at lower amplitudes

Encoding

Wave form coders Non-uniform approximation of wave form G.711 = ITU-T standard for non-uniform

representation of 64 Kbps Pulse Code Modulation (PCM)

Predictive algorithms (encode differences between samples)

Vocoders (synthesize voice)

Conjugate Structure Code-Excited Linear Prediction

Uses codebook and feedback to learn and predict voice wave form

ITU-T G.729 best-known exampleWorks on 10-millisecond audioGenerates an 80-bit payloadUses 8 Kbps bandwidthSupports silence suppression

Packetizing the Digitized Voice

Place two 80-bit payloads in one RTP/UTP/IP packet

Realtime Transport Protocol (RTP)

Developed by the IETF (RFC 1889)

Carries realtime audio and video

Runs above UDP/IP

Adds sequence number and timestamp

Uses a UDP even port number The RTP Control Protocol (RTCP) uses the next

higher odd port number Ports 16384-32767 are used

Session Initiation Protocol (SIP)

Developed by the IETF (RFC 3261)

Most common VoIP signaling protocol on the Internet

Call setup, teardown, ring, ringback, etc.

A SIP address is similar to an email address sip:[email protected]

SIP Protocol Behavior

Can use TCP or UDP port 5060Other ports seen in the wild

Request/response protocol with ASCII text messagesREGISTER, INVITE, BYE, etc.Similar to HTTPShares some of HTTP's status codes

200 OK 404 Not Found

SIP Invite

Media Gateway Control Protocol (MGCP)

Developed by the IETF (RFC 3435)

Protocol and architecture

Source: NCTT

ENUM

Developed by the IETF (RFC 3761)

Maps E.164 telephone number to Domain Name System (DNS) name

Retrieves an NAPTR record stored in a DNS database

$ORIGIN 2.1.2.1.5.5.5.0.7.7.1.e164.arpa.

IN NAPTR 100 10 "u" "sip+E2U" "!^.*$!sip:[email protected]!i" .

IN NAPTR 102 10 "u" "smtp+E2U" "!^.*$!mailto:[email protected]!i" .

VoIP Network Design

Voice is sensitive toDelay and jitterDropped packets

Use TestYourVoIP from Brix Networks to test your network performance

Test Your VoIP with G.711

From AFN to Boston From Boston to AFN

Test Your VoIP Signaling Delay

From AFN to Boston From Boston to AFN

Test Your VoIP with G.729

From AFN to Boston From Boston to AFN

VoIP Concerns

Local number portability (LNP)

Power outages

9-1-1 Does your VoIP provider know where you

are?

Legal (and illegal?) "wire tapping" by law enforcement

More VoIP Concerns

Security Confidentiality Integrity Availability Authentication

Rerouting calls through a service that is less expensive Is Phreaking back?

And More VoIP Concerns

VoIP may not work with firewalls

Some VoIP applications don't "play by the rules" and cause concerns for security and privacy experts Skype behavior is hard to distinguish from a

hacker's attack Skype also causes some nodes to be "super

nodes" without their knowledge

VoIP Summary

Can be implemented many ways

Emulates our legacy telephone system

Uses RTP for voice transport

Uses SIP for call setup and teardown

It's cool and can save you money!

Time to SIP some beers at Standing Stone?