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Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

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Page 1: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Voice Processing Systems

KX-TVM50ALKX-TVM200AL

Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Page 2: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Voice Processing Systems

• Voice Mail Automated Call attendant Automatic call routing Message notification

New features E-mail notification when caller leaves message Attach voice messages to e-mail messages Easier operation from the PT’s LCD Free software to create custom service menu using

PC

Page 3: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Current Range

Model Ports Mailboxes Recording timeCurrent ModelKX-TVP50AL 2 32 2 - 4 hoursKX-TVP100AL 2 to 4 64 16 hoursKX-TVP200AL 2 to 12 1024 32 hours

Page 4: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

New Range

Model Ports(Max)Mailboxes Recording timeNew ModelKX-TVM50AL 6 64 4 - 8 hoursKX-TVM200AL 24 1024 128 hours

Page 5: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

KX-TVM50AL

• 2 Ports Standard• 6 Ports Maximum• 62 mailboxes + 2 manager• 4 hours upto 8 hours

recording (Flash Memory)• USB Built in• Accessories

– KX-TVM502 2 Port Expansion Card (2ch)

– KX-TVM524 Expansion Memory Card (2ch)

– KX-TVM594 LAN interface Card– KX-TVM296 Internal Modem

Card

Page 6: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

KX-TVM200AL

• 0 Port Standard• 24 Ports Maximum• 6 Expansion Slots• 1022 Mailbox + 2 manager• 128 hours recording (HDD)• Accessories

– KX-TVM204 Card 4-Port (DPT I/F)– KX-TVM214 4Port DSP Card– KX-TVM296 Internal modem card

Page 7: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Common TVM Features

• Automated Attendant Service• Interview Service• Holiday Service• Voicemail• Message Waiting Notification• Fax Detection• Multilingual Voice prompt• Direct Mailbox Access• Automated Message forward/Copy

message

Page 8: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Useful Panasonic Features

• Caller ID call Routing• Caller Name Announcement• Personal Greeting for caller ID• Intercom Paging• Live Call Screening• Two-Way Recording• Two-Way Transfer

Page 9: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

New Features

• PBX Integration Feature– VM Menu– Timed reminder setting– Display number of new messages on PT– Change Time Service Mode on PBX (Ver.2.0)– Mail Box controlled by PBX (Ver.2.0)

• Client Application– Windows based administration– Custom Service Builder– Visual Mailbox management (Ver.2.0)– Visual call control (Ver.2.0)

• LAN Interface– E-mail integration

Page 10: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

PBX Integration Feature

Page 11: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Subscribers can operate (retrieve messages or set the parameters)

by using navigation key or soft keys on the PT with LCD menu.

VM Menu supports all subscriber service.

Main Menu Receive Msg. Deliver Msg. Check Distribution A.A. Status EXIT

ROBINE SCHNEIDERMBX 120AUG24 03:47PMNEW 00:03:12 ****------ SHIFT EXIT ERASE STOP

3 messages ROBINE S AUG24 03:47PM! MBX 203 AUG24 11:04AM! 3275307 AUG24 09:23AM EXIT ERASE PLAY

ENTER ENTER

LCD visual LCD visual Operation !Operation !

PT Model:

KX-T7636 (DPT)

KX-T7633/T7630 (TVM Version 2)

KX-NT136 (IP-PT)

PBX:

KX-TDA200/100 Ver2.2x or higher

VM Menu

Page 12: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Subscribers and Message Manager can set and confirm the timed

reminder setting of PBX from his owner’s service.

<Subscriber Service Top Menu>To receive the message, press 1.To deliver a message, press 2.For mailbox management, press 3.For automated attendant status, press 4.To set up message waiting notification, press 5.For other features, press 6.To end this call, press *.

<Other Features Menu>For interview mailbox management, press 1.For external message delivery, press 2.To set station call forwarding, press 3.To set timed reminder, press 4. New!To change PBX service mode setting, press 5.

<Timed Reminder Menu> New!Current Setting is 8:30 AM Daily (One Time).orCurrent Setting is not set.

To change the setting, press 1.To accept, press 2.To cancel the setting, press 3.

Press[6]

Press[4]

PBX:

KX-TDA200/100 Ver2.2x or higher

Timed Reminder Setting

Page 13: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

The number of unplayed messages will be displayed when the message

waiting lamp is lit.

PT Model: A compatible Panasonic Proprietary Telephone with 6-line display (such as the KX-T7636 or KX-NT136)

01 JAN. 10:14PM MON

Voice Message :002

PROG INFO RING MENU

Ex. KX-T7636

The display: “Voice Message :xxx” will be cleared when the message

waiting lamp is turned off.

PBX:

KX-TDA200/100 Ver2.2x or higher

Display Number of New Messages on PT

Page 14: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

The subscriber who is authorized by COS can change time service mode (Day/Night/Lunch/Break) of own tenant in PBX through VPS.

Change Time Service Mode of PBX

Page 15: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

PBX can delete messages and change COS Number of specified mailbox for Check-In, Check-Out operation via DPT Integration.

PBX sends commands to VM to

Check-In: change prompt mode (COS number) of

specified mailbox (TVM Ver2.0)

Check-Out: delete all messages of specified mailbox

Mailbox Control by PBX

Page 16: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Exclusive use interface for VM of TDA PBX.This special interface can give the communication of a voice andthe control data only with 1 line between the TDA series PBX and the new voice mail of the maximum 24 port. TVM200 can be connected up 24 ports without using ports of PBX’s line card and TVM DPT Interface Unit.

Panaso icn

TDA200

OPB3 Board (TDA)

※This circuit board occupies 1/3 of the OPB slot

VM-Link interface Card

Exclusive use interface for VM of TDA PBX Max 24ch Voice and data

Option

TDA PBX

TVM

VM-Link Interface

Page 17: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Client Application Integration

Page 18: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

The Administrator can program and maintain TVM by using windows-

based programming tool on PC through USB, Serial (Internal Modem),

or LAN.

LAN

PC

WINDOWS-BASEDADMINISTRATOR

Maintenance Console Software

Panaso icn

TDA200

More easy andMore easy andusefuluseful

Windows-based Administration

USB

LAN

Page 19: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

System Administrator can create Custom Services visually,

using KX-TVM Maintenance Console.

Each Custom Service and its functions can be edited, arranged using

a familiar drag-and-drop interface.

LAN

LAN

PC

WINDOWS-BASEDADMINISTRATOR

CUSTOM SERVICE BUILDER

Refer to TVM Maintenance Console Programming

Custom Service Builder

USB

Page 20: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

- Display a list of messages on client PC via a graphical user interface

- Voice messages can be played through the extension,

or as .wav files over PC’s speakers

VISUAL MAILBOX MANAGEMENT

LAN

PCPT

CLIENT

Visual Mailbox Management

Page 21: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

- View and control all incoming calls in queue from the client PC

via a Windows graphical user interface

- Before a call rings your telephone, the Caller ID let’s you see the

caller’s name and number so you can choose from several options

LAN

PCPT

CLIENT

Panaso icn

TDA200

CALL

VISUAL CALL CONTROL

-- Function --

Take calls / Record the conversation / Send the call to a particular greeting and mailbox / Transfer the call to another extension / Place the caller on hold

Visual Call Control

Tell Line

Page 22: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

LAN Interface

Page 23: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

- E-mail Integration

- LAN-based Backup Utility (TVM Ver2.0)

LAN Features

LANNetwork

Note: The default value of the IP Address of the system is “192.168.1.11”. It is possible to change the setting in “Utility - LAN Settings”. Refer to TVM Maintenance Console Programming

Page 24: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

This feature enables subscribers (including the message manager)

to be notified by e-mail when they have new messages.

The notification will contain the message sender's information,

the length of the message, and the number of messages (new/old).

A voice message was left from Mary

at 9:46 PM on 4 September,

of 15 seconds length. New:4, Old:2.

Hi John, this is Mary.Please callback urgently!

Refer to TVM Maintenance Console Programming

E-mail Integration

Page 25: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Refer to TVM Maintenance Console Programming

E-mail Flexible Setting:

1) Voice Message Attachment

Subscribers can choose to have the voice message attached to the E-mail

Notification.

2) E-mail Schedule

Subscribers can specify the schedule (Time Frame) of the E-mail

Notification for each day of the week.

3) Deletion of Attached Message

Subscribers can specify whether to delete or not the original message

in a mailbox after the message attached to an e-mail is sent.

E-mail Integration (Contd…)E-mail Integration (Contd…)

Page 26: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

A broadcast message was left from SystemManager at 9:46 PM on 4 September,of 15 seconds length. New:4, Old:2.

Broadcast Message

A voice message of urgent priority was left from Mary at 9:46 PM on 4 September,of 15 seconds length. New:4, Old:2.

Urgent Message

A voice message was left from 0921234567 Suzukiat 9:46 PM on 4 September,of 15 seconds length. New:4, Old:2.

Normal Message

Mary has received your message.Auto Receipt for Deliver Message

E-mail for Various Messages:

Your external message delivery has received.Auto Receipt for External Deliver Message

E-mail Integration (Contd…)E-mail Integration (Contd…)

Page 27: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Backup and restore system settings and voice messages through LAN

LAN-based Backup enables scheduled backup

(Daily/Weekly/Monthly/Yearly/Specific Dates) without always connecting

a PC via USB or LAN.

LAN

PC

LAN-based Backup Utility

LAN

Page 28: Voice Processing Systems KX-TVM50AL KX-TVM200AL Panasonic delivers new levels of communication ease and efficiency to help business to be more productive

Thank You