voicenet solutions applications

Voicenet Solutions Applications

Hosted IP Telephony Feature Rich Applications

Hosted IP Telephony User License

• Application Name

Hosted VoIP Seat.

• Description

Industry leading feature rich business grade telephony user application.

• Features & Benefits

Full range of business grade features, remote working, online and remote phone management, directory features.

03/03/11 www.voicenet-solutions.com 2

Browser based Personal Phone Manager


Personal Phone Manager (PPM)

• Description

Online phone management application that provides browser based access and management capabilities to individual phone settings


Online browser application, unique login for each number / user, remote working, business mobility


VNiMobile - Fixed Mobile Convergence


VNiMobile

• Description

Fixed Mobile Convergence application that integrates your mobile phone usage with the business features and functionality of your solution


Single bills, reduced call costs, enhanced employee connectivity


Hosted Call Recording


Hosted Call Recording

• Description

FSA compliant hosted call recording application that records all calls made from assigned numbers. A secure online interface is provided to view, manage and download recorded audio files


Always-on inbound and outbound call recording with secure remote management access.


Hosted Call Reporting


Hosted Call Reporting

• Description

Advanced call administration tool providing detailed reporting data on allocated numbers call activities


Always-on online web interface access providing instant access to call intelligence, aiding financial planning and business management.


Console Assistant


Console Assistant

• Description

Console Assistant is an application that is used to manage incoming calls to a main telephone number at a particular site


Console Assistant application allows for central call control of the hosted solution across sites regardless of geographies


VNcontact – Hosted Contact Centre


VNcontact

• Description

VNcontact is a multi-faceted, flexible and cost-effective Contact solution for small and medium businesses and is ideal for any business that needs to quickly respond to and successfully manage customer enquiries.


Responds to customers effectively and handles enquiries through email, chat and phone calls with all quality assurance, flexibility and scalability of Voicenet Solutions hosted IP telephony solution.


VNiStream – QoS Broadband


VNiStream

• Description

VNiStream is a revolutionary broadband service designed specifically for the delivery of high quality voice data on an IP Telephony service.


Provides assurances on the amount of voice channels per broadband connection and comes with Enhanced Care which gives priority resolution time.


VNiClass – Corporate QoS Broadband


VNiClass

• Description

VNiClass is a corporate bespoke grade connectivity product designed to meet the quality and stability requirements of medium to larger businesses.


VNiClass products can deliver MPLS traffic separation, which ensures the VPN is secure and your data remains confidential.


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Hosted IP Telephony Feature Rich Applications

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