VOICES-W4RAmethodology

ICTD course 2013Chris van Aart, Hans Akkermans, Victor de Boer, Anna

Bon, Nana Baah Gyan, Wendelien Tuijp, Stephane Boyera, Max Froumentin, Aman Grewal,Mary Allen, Amadou

Tangara

http://www.mactalk.com.au/11/27923-mac-sound-recorder-similar-creative-recorder.html

Why do ICT4D project fail?

“Ben Taylor from Daraja, a NGO in Tanzania, presented his failed ICT project.

The aim of their project was to encourage citizens to put pressure on their local authorities to maintain and repair broken-down water pumps by using mobile phones and community radio. “

A SMS-based system...

• Using a SMS-message local communities were asked to report on the state of their water supply to the authorities.

Promising project...

• The programme received a lot of attention nationally as well as internationally before it had even started.

• Unfortunately the team had anticipated more than 3,000 text messages but received only 53!

Reasons for failure reported

• The relationship between local communities and authorities is sensitively balanced in Tanzania and citizens are reluctant to report on their government.

• Water collection is generally the responsibility of women and children who often do not have access to a mobile phone

• Lack of electricity and limited mobile network coverage

What went wrong ?

• ?• ???

Use case and requirements analysis

Regreening in the Sahel

Knowledge sharing for regreening

Communication channels ?

Low levels of literacy

• Systems based on SMS?

Local languages ?

Regreening the Sahel

• Need to spread the success of

Based on Living LabsThe concept is based on a systematic user co-creationapproach integrating research and innovation processes, through the co-creation, exploration,experimentation and evaluation of innovative ideas, scenarios, concepts and related technological artefacts in real life use cases.

Living Lab approach involves user communities,as a source of creation. This approach allows all involved stakeholders to concurrently consider both the global performance of a product or service and its potential adoption by users. This consideration may be made at the earlier stage of research and development and through all elements of the product life-cycle, from design up to recycling...”’[Wikipedia]

Living lab in Segou, Mali, 2011

The conditions we found

• Communication is mainly voice-based• Internet connections virtually absent• Many different languages spoken• People have phones and radio

Which technologies do we propose?

• Voice technologies• Speech technologies• Use existing infrastructure (phone + radio)

The Mali pilot

• Multi disciplinary approach• Multi cultural team– VU Amsterdam – Web Foundation (ICT4D charity)– Sahel Eco (NGO that supports regreening)– NWU University (speech technologies)

Workshops, demo’s, focus groups

Use case: Radio Marché

Scope of Radio Marché

A demo of Radio Marché...

• http://youtu.be/2JsiQmg7Km8

Second use case: m-event

Design of Tabale

. Philippe Kruchten’s publication on 4+1 View Approach, www.win.tue.nl/~mchaudro/sa2004/Kruchten4+1.pdf

Process view

Logical view

Development view

Physical view

Web form

User evaluation studies

• Validation & verification

Speech technologies

• North-West University South Africa• Etienne Barnard

• Under-resourced languages like Bambara and Bomu

• Interactive voice response• ASR & TTS

Thanks!

• This afternoon: Voice technologies by• Victor de Boer and Nana Gyan