CDC: Looking Back at 2010

We have had a very eventful and busy year in 2010. Since its inceptionin 1991, AmCham’s Career Development Center (CDC) has con-tributed to the workforce capacity-building process and to the en-

hancement of business-related competencies and skills. We achieve this throughproviding training programs designed to fit the needs of professionals in variousindustries and fields.

In 2010, we continued to deliver top-notch training programs including work-shops and international certification programs. In addition, we added a new cer-tification to our roster – the Certified Business Professional (CBP), a valuableresource for any business professional looking to enhance their business skills.In 2010, CDC also signed a license agreement with Velsoft Customizable Soft-ware. Furthermore we updated our workshops course listing to cover a widerrange of topics. Over the course of the year, CDC trained more than two thou-sand trainees.

Another significant development that took place in 2010 was the conclusionof a partnership agreement with Assiut University whereby CDC conducts sev-eral of its training programs including workshops and certifications from the uni-versity’s premises.

To close the year, CDC held its annual 7th Employment and Professional De-velopment Fair for Middle Management in December. Every year CDC’s dedi-cated staff work hard in preparation of the event. I would like to extend myappreciation to all those who worked to ensure the event was a success and alsothank all our sponsors and exhibitors to their valued contribution and participation.

I am also very proud to report on another successful event that took place. Am-Cham hosted renowned Disney Institute in December to conduct two of their lead-ing programs: the Disney Approach to Leadership Excellence and the DisneyApproach to Quality Service. During the programs Disney Institute facilitators,shared with the participants some of Disney’s best-practices and valuable infor-mation on the secret behind the organization’s success. Overall, the event was ahuge success. We would like to extend a special thanks to Disney Institute and thefacilitators for hosting these programs in Cairo.

Looking forward to further developments to share with you in 2011 throughupcoming issues of Career News. Wishing you all the best in 2011!

Sincerely,

Dr. Mohamed Amin S. HemimyAmCham Deputy Executive DirectorCDC Director

The Journal of the Career Development Center at the American Chamber of Commerce in Egypt

NewsJanuary 2011

www.amcham.org.eg/cdc

Vol. 7, Issue 1

Scenes from the Employment Fair

Scenes from Disney Institute programs

CDC

2

On December 11-12, 2010, AmCham’s Career De-velopment Center (CDC) held its 7th Annual Em-ployment and Professional Development Fair for

Middle Management. The fair which took place at the In-terContinental CityStars hotels was organized by the Amer-ican Chamber of Commerce in Egypt (AmCham Egypt) andsponsored this year by Cairo 3A, Mobinil, General Motors,Olympic Group, Coca-Cola, Fresh, Majid Al Futtaim Prop-erties Egypt and Nile Radio Productions.

Throughout the two-day event potential job seekers vis-ited the fair booths gathering information from the partic-ipating companies seeking to employ from Egypt’s talentedworkforce.

The Fair came into being in 2004, and since then it hasproved to be a valuable recruitment resource for both em-ployers and job seekers.

CDC’s employment fair is unique since it has a specificfocus on candidates in the middle management level. Thisallows employers seeking middle managers a professionaloutlet to conduct a streamlined approach to their search forthe perfect candidate. CDC’s thourough filtration processproves to be a great benefit for exhibitors.

AmCham invests a great deal of time in preparing forthe event and coordinating with the fair exhibitors monthsbeforehand. CDC staff work hard to ensure all the logisticsof the event are properly executed and that the venue isready to welcome the thousands of participants that visitthe fair.

This year we had a wide range of exhibiting companiesrepresenting a wide range of industries. During the fair theexhibitors spoke to potential candidates from the country’sworkforce.

7th Annual Employment Fair and Professional Development Fair for Middle Management

CDC Special Event

CareerNews

5

January 2011

Special Career-AdvancementSessions

Scenes from

Throughout the two days of the fair, CDC conducted

career-advancement sessions that covered a wide

selection of management topics. Those sessions

were conducted by CDC’s qualified and knowledge-

able instructors in the fields of human resources,

management, finance, customer service, marketing

and sales

AmCham Brings the Magic of

On December 13-14 the American Chamber of Commercein Egypt proudly hosted renowned Disney Institute to con-duct two special programs. The first program carried out onDecember 13 was the Disney Approach to Leadership Ex-cellence. Participants were invited to discover leadership

strategies and best practices that can be adapted to any or-ganization and explore the Disney methods for leadershipdevelopment. Participants also learned how accountabilityis needed to align organizational values and individual lead-ership values and behaviors.

Disney Institute Programs to Cairo

Disney’s Approach to Leadership Excellence

Series

The second program which took place on December 14 wasthe Disney Approach to Quality Service. Participants wereable to gain an increased understanding of the Disney def-inition of quality service and experience the processes Dis-ney uses to design and implement quality standards.

During the course of the program Disney Institute facili-tators David Mulvey and Alicia Matheson shared several in-teresting examples of how secrets behind the magic at Disney.

The event took place at the InterContinental CityStarsHotel.

Disney’s Approach to Quality Service

8

Assiut University

Cairo University

Ain Shams University

University Partnerhips

Marketing Professional Certificate (MPC)

Instructor: Ayman Etman

Aug - Nov 2010

Pharmaceutical Sales & Marketing Certificate (PSMC)

Instructor: Dr. Sherif A. Fattah

Aug - Nov 2010

Marketing Management Certificate (MMC)

Instructor: Nehal Abdel Aziz

Oct - Dec 2010

Marketing Professional Certificate (MPC)

Instructor: Dr. Sherif Mahmoud El Gendy

Oct - Nov 2010

Certified Management Accountant (CMA)

Instructor: Wael Ismail

Sep - Nov 2010

Certified Management Accountant (CMA)

Instructor: Ahmed Adel

Jul - Oct 2010

CareerNews

January 2011

9

CDC Alexandia Office

Certified Treasury Professional (CTP)

Instructor: Radwa Mostafa, CTP

Jun - Nov 2010

Professional in Human Resources and Senior

Professional in Human Resources

(PHR/SPHR)

Instructor: Dr. Mohamed Wahba

Jun - Dec 2010

Don’t guess at clear writing

How often do you rely on intuition or your “gut feeling” when writ-

ing a sentence? “It just sounds right” may be a common ration-

ale, but it is not a good communication strategy. Test your

instincts by choosing the correct word to complete the following

sentences, and then check your answers.

1. Our salespeople are the only ones (who/whom) the customer

works with.

2. The supervisor watched her (employees/employee’s) loung-

ing in the break room.

3. She planned a new policy to prevent her (employees/em-

ployees’) taking unauthorized breaks.

4. Customers had (fewer/less) complaints this quarter.

5. Everyone accessing the Internet at work must provide

(their/his or her) own password.

6. He closed the door (tight/tightly) behind him.

- Adapted from Communication Briefings, www.briefingsmediagroup.com

Answers:

1.whom. It is the object of the subject customers.

2.employees. The noun is not possessive, so it does not require an apostrophe.

3.employees’. The word taking is a gerund modified by the possessive noun.

4.fewer. If the items can be separated and counted individually use fewer; otherwise, use less.

5.his or her. Everyone is singular, which means that its pronoun must also be singular.

6.tight. In the sentence, tight is an adjective describing door, a noun, not an adverb describing how it was closed.

Test Yourself

10

Certifications ScheduleJanuary 2011

Date Days Topic Fees

Jan. 11 - Feb.10 Tues - Thu CM 5000

Jan. 11 - Mar. 5 Every Tue PMP 4500

Jan. 29 - May19 Sat - Tue CPIM 12750

Jan. 29 - Mar. 5 Saturday CSCP 12500

Jan. 10 - Mar. 10 Mon - Thu PHR/SPHR 12000

Jan. 10 - Apr. 4 Mon - Thu CMA 1 5500

Jan. 19 - Mar. 3 Sun - Wed CTP 6000

Jan. 15 - Mar. 19 Every Sat SMC 4500

February 2011Date Days Topic Fees

Feb 21 - Wed 21 Mon - Wed PMP 4500

Feb 13 - Apr 13 Sun - Wed PHR/SPHR 12000

Feb 13 - Apr 14 Mon - Thur GPHR 12000

Feb 5 - Apr 2 Every Sat CSCP 12500

Feb 3 - Apr 7 Mon - Thu BSCM 2750

Feb 5 - Apr 16 Sat - Tue CMA1 5500

Feb 14 - Feb 28 Mon - Thu CBP 1500(Sales)

Feb 26 - Apr 26 Sat - Tue CTP 6000

Feb 8 - Apr 12 Every Tue CISA 4500

Feb 7 - Mar 14 Every Mon EHR 4000

Feb 22 - Mar 22 Tue - Thu MPC 3000

Feb 8 - Mar 31 Tue - Thu CIA 1 3500

March 2011Date Days Topic Fees

Mar 5 - Apr 17 Sat CM 5000

Mar 23 - Apr 27 Every Wed EHR 4000

Mar 2 - May 29 Sun - Wed CMA 5500

Mar 22 - May 18 Tue - Thu PHR/SPHR 12000

Mar 6 - May 8 Every Sun CISM 4500

Mar 7 - Apr 4 Mon - Thu SPC 3000

Mar 5 - Mar 26 Sat CBP 1500(Business Communication)

Mar 15 - Mar 29 Tue - Thu CBP 1500(Leadership)

EGP

EGP

EGP

For University schedules and registration please contact:Ain Shams University: Tel: (20-2) 2403-8465 – 019-719-2020 • E-mail: fgpa@amcham.org.egCairo University: Tel: 011-333-8331 – 019-719-3030 • E-mail: fgpcu@amcham.org.egAssiut University: Tel: (20-8) 8242-3848 – 016-554-4080• E-mail: amcham-assiutcdc@amcham.org.eg

For graduates after year 2009 please contact:Alexandria Office: Tel: (20-3) 546-1357 – 546-1375 • Fax: 545-8475 • E-mail: acpes@amcham.org.egCairo Office: Tel: (20-2) 3338-8220 • E-mail: cpe@amcham.org.eg

Have you ever said “Yes” when you really

wanted to say “No”? Don’t let that happen

again. The next time you’re asked to take

an extra project or task, ask yourself these

questions:

• “Do I really want to do what I’ve been

asked to do?”

• “Will I benefit personally from the

experience?”

• “Can the job be done quickly or will it

involve a great deal of time?”

• “How much help will I have?”

• “Will taking on this project jeopardize my

other work?”

• “Am I being asked to do this job because

I am right for it or because I usually

say ‘Yes’?”

Your answers will help you determine what

you stand to gain-or lose-by taking on the

assignment.

—Adapted from“How to Say Yes by Saying No

Patricica Frip, www.fripp.com

Don’t automatically

say “Yes”

CDC CERTIFICATIONSSince its inception in 1991, AmCham’sCareer Development Center (CDC) hasbeen offering a variety of services de-signed to enhance professionals inter-ested in advancing their career andacquiring new skills in their fields of in-terest. In line with this, CDC offers inter-national certifications and achievementcertificates in various fields, includingmanagement, human resources, market-ing, finance, production and inventorymanagement, accounting, auditing andsupply chain management.

For a complete listing of all internationalcertifications and achievement certifi-cates offered by CDC please contact:

Tel: (20-2) 3338-8220 Fax: (20-2) 3337-3779

E-mail: cpe@amcham.org.eg

CareerNews

Negotiation Genius: How to Overcome Obstacles and Achieve BrilliantResults at the Bargaining Table and Beyond Deepak Malhotra (Author),Max Bazerman (Author)

From two leaders in executive education at Harvard Business School,here are the mental habits and proven strategies you need to achieveoutstanding results in any negotiation.

Whether youʼve “seen it all” or are just starting out, Negotiation Geniuswill dramatically improve your negotiating skills and confidence. Drawing on decades of be-havioral research plus the experience of thousands of business clients, the authors take themystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer.

What sets negotiation geniuses apart? They are the men and women who know how to:•Identify negotiation opportunities where others see no room for discussion•Discover the truth even when the other side wants to conceal it•Negotiate successfully from a position of weakness•Defuse threats, ultimatums, lies, and other hardball tactics•Overcome resistance and “sell” proposals using proven influence tactics•Negotiate ethically and create trusting relationships—along with great deals•Recognize when the best move is to walk away•And much, much more

This book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful.When you finish it, you will already have an action plan for your next negotiation. You will knowwhat to do and why. You will also begin building your own reputation as a negotiation genius.

January 2011

www.amazon.com

11

BOOKReview

Form the habit of doing these three things before you

leave work:

• Tidy up. A messy desk is the ultimate demotivator.

Spend a few minutes clearing the clutter today so

you can make a productive start tomorrow.

• Evaluate your day. Ask: “Did I establish a major goal

for the day? Did I meet it? Why or why not?”and “If I

could do this day over again, what would I do differ-

ently?”

• Plan for tomorrow. Don’t leave your office with only a

hazy idea of what you will do tomorrow.

Crystallize your intentions by

writing them down. When you

arrive at work in the morning,

you can make a running start.

- Adapted from Getting Things Done:The ABCs of Time Management, Edwin Bliss, Scrib-

ner, www.simonandschuster.com

End Each Day the Productive Way

Emotional Intelligence: Reflecting the Climatefor Organizational Success

CareerNews

Since the 1995 publication by Daniel Goleman’s inter-national bestseller Emotional Intelligence, Why It CanMatter More Than IQ, a global movement has evolved

to bring “EQ” into practice in businesses, and communitiesaround the globe.

What makes emotional intelligence so appealing? Partlybecause it answers a widespread longing to understand thecomplexities of human interaction and partly because it al-lows practitioners to bring compassion, empathy, and wisdomto organizations. And partly because emotional intelligencedelivers impressive bottom-line results

Emotional intelligence is in its simplest definition, devel-oping a balance between emotions and logic by bringing in-telligence to emotions. Everyone has emotional intelligence– but we don’t all use it. Emotions are data that can help usmake better decisions, but most of us have been conditionedto leave emotions at the door. In order to benefit from emo-tional intelligence, we need to let feelings in – to actually feel– and to recognize that emotions are valuable sources of in-formation and energy.

Leaders who learn to notice and manage emotions imme-diately gain the benefit of ‘looking beneath the surface’ at theemotional drivers. They gain insight, they make better deci-sions, and they influence others more persuasively.

If we give close look at today’s organizations we’ll see thatthey are complex, quickly changing, financially pressured andtypically facing many of external and internal challenges.Here comes the key role of EQ where every leader can im-prove the ‘people side’ of performance by understanding theemotional drivers that bring out the best in people.

Recent studies reveal that 57.7% of the difference betweenlow and high performance is predicted by the climate factorsplus trust. When employees feel good about coming to work,when they feel they are part of the place they perform better.

When they are disengaged, energy drops, quality suffers,communication is compromised, and good people start look-ing to leave the organization. These feelings are costly, bothin immediate financial loss and in longer-term impact on theorganization’s reputation that come with reduced quality andlost customer/client relationships.

The links between EQ and performance are powerful –from leadership to sales.

High EQ correlates with greater effectiveness. For exam-ple, the EQ pilot at L'Oreal realized a $2.5 million benefitplus a 63% drop in turnover. The PepsiCo EQ pilot resulted$3.75 million in added value plus an 87% decrease in execu-tive turnover.

Gihan M. HusseinCDC Instructor

Certified Emotional intelligenceCoach and Associate

12

To subscribe to theCareer News

Send us your name, title, company, phone number and address

E-mail: cdcnews@amcham.org.eg Tel: (20-2) 3338-8220 • Fax: (20-2) 3337-3779

14

For more information, please contact:Tel: (20-2) 3338-1050Fax: (20-2) 3337-3779

AmCham’s Career Development Center of-

fers Tailored Workshops. These are devel-

oped to fit the specific needs of your

company and the individual needs of your

employees.

We develop custom course material for

each tailored workshop. All workshops are

delivered by our qualified instructors.

Transforming Your Company’s Needs into Workshops

Tailored Workshops

CareerNews

CDC Workshops Calendar

Date Topic Time Fees

16-18 Critical Thinking 9:00am-2:00pm 125017-19 Accounting Skills for New Supervisors 4:00pm-9:00pm 1250 18-20 Negotiating for Results 9:00am-2:00pm 95018-20 Hiring for Success 9:00am-2:00pm 125023-25 Dynamic Sales Presentation 9:00am-2:00pm 125024-26 Lean Process Improvement 4:00pm-9:00pm 125025-27 Developing Marketing Strategy 4:00pm-9:00pm 125025-27 Business Writing that Works 9:00am-2:00pm 95029 Jan-1 Feb Customer Service Management 9:00am-2:00pm 125029 Jan-1 Feb Labor Law 9:00am-2:00pm 950

1-3 Skills for Administrative Assistants 9:00am-2:00pm 12501-3 Identifying Key Performance Indicators (KPIs) 4:00pm-9:00pm 12506-8 Finance for Non-Financial Managers 4:00pm-9:00pm 12506-8 Business Etiquette 9:00am-2:00pm 9507-9 Selling Smarter 9:00am-2:00pm 12507-10 Purchasing & Supply Chain Management 4:00pm-9:00pm 19508-10 Strategic Leadership Competencies 9:00am-2:00pm 12508-10 Successful Presentation 9:00am-2:00pm 95012-14 Communication Strategies 9:00am-2:00pm 95012-14 Time Management: Get Organized for Peak Performance 9:00am-2:00pm 95020-22 The New Rules of Marketing & PR 4:00pm-9:00pm 125020-24 Mergers & Acquisitions 4:00pm-9:00pm 240021-23 Basic Management Skills 9:00am-2:00pm 125021-23 Interviewing Skills 9:00am-2:00pm 125022-24 Interpersonal Skills, Theory & Practice 9:00am-2:00pm 95022-24 Corporate Social Responsibility (CSR) Strategies 4:00pm-9:00pm 125027 Feb-1 Mar Income Tax Law 9:00am-2:00pm 95027 Feb-1 Mar Project Management Fundamentals 4:00pm-9:00pm 950

JANUARY

FEBRUARY

MARCH 1-3 Developing a High-Performance Team 9:00am-2:00pm 12501-3 Talent Management 4:00pm-9:00pm 12506-8 Business Leadership: Becoming Management Material 9:00am-2:00pm 12507-9 Budgets & Managing Money 4:00pm-9:00pm 12508-10 Creating Marketing Plans 9:00am-2:00pm 12508-10 The Science of Influence 9:00am-2:00pm 1250 13-15 Advanced Writing Skills 9:00am-2:00pm 95014-16 HR for Non-HR Managers 9:00am-2:00pm 125014-17 Train the Trainer 9:00am-2:00pm 195015-17 Selling in Tough Times 4:00pm-9:00pm 125020-22 Social Insurance Law 9:00am-2:00pm 95021-23 Inventory Management 4:00pm-9:00pm 125022-24 Coaching: Leadership Skills 9:00am-2:00pm 125022-24 Intermediate Project Management 9:00am-2:00pm 125027-29 Advanced Management Skills 4:00pm-9:00pm 125027-30 Introduction to Derivatives 9:00am-2:00pm 195029-31 Professional Secretary 9:00am-2:00pm 125029-31 The Power of Customer Service 9:00am-2:00pm 125029-31 Accounting Skills for New Supervisors 9:00am-2:00pm 1250

EGP

AmCham Egypt set out in the early1990s to offer a curriculum of educationwhereby individuals could obtain pro-fessional designations, with the aim ofraising the general level of professional-ism within Egypt and improving thegeneral business environment.

The Chamber established the followingobjectives for its Professional Designa-tion program:

• To establish a series of managedstudies within which various profes-sions are recognized. The Profes-sional Designation program willidentify each profession’s role, its un-derlying body of knowledge and acourse of study by which such knowl-edge can be acquired

• To encourage higher educationalstandards in the various professionalfields

• To establish an objective measure ofan individual’s knowledge and compe-tence in the selected field of study

• To encourage continued professional development

15

January 2011

التوقيتالقيمةاملوضوعالتاريخ

Arabic Workshops Calendar

جنيه

جنيه

جنيه

۱۸-۱٦۱۹-۱۷۱۹-۱۷۲۰-۱۸۲٥-۲۳۲٦-۲۳۲٦-۲٤۲۷-۲٤۲۷-۲٥۲۷-۲٥

مهارات بناء الفريقالتخطيط المالى واعداد الموازناتالعائد على االستثمار من التدريب

كيفية اعداد التقاريرقانون التامينات االجتماعية

االدارة الفعالة العمال المشترياتاالساليب الحديثة فى الترويج والتسويق

ادارة المشروعاتمهارات التفاوض

التفكير االبداعى

۹ص - ۲ ظ٤-۹م

۹ص - ۲ ظ۹ص - ۲ ظ۹ص - ۲ ظ

٤-۹م۹ص - ۲ ظ

٤-۹م۹ص - ۲ ظ۹ص - ۲ ظ

۹۰۰۱۱٥۰

۹۰۰۹۰۰۹۰۰

۱۱٥۰۱۱٥۰۱۱٥۰

۹۰۰۹۰۰

التوقيتالقيمةاملوضوعالتاريخ

۳-۱۸-٦۸-٦۹-۷۹-۷

۱۰-۸۱٤-۱۲۱٤-۱۲

۲۲-۲۰۲۳-۲۰۲۳-۲۱۲٤-۲۲

مهارات العرض و التقديمقانون العمل المصرى

اجراء المقابالت الشخصية

دليل السكرتارية التنفيذيةالمعايير الدولية العداد التقارير المالية

االبداع و التميز فى الخدمةمهارات واساليب البيع الفعال

ادارة الوقت

كيف تفكر استراتيجياصياغة المناقصات والتعاقدات

قيادة و تحفيز المرؤوسينقياس ادارة عالقات العمالء

۹ص - ۲ ظ۹ص - ۲ ظ۹ص - ۲ ظ۹ص - ۲ ظ

٤-۹م۹ص - ۲ ظ۹ص - ۲ ظ۹ص - ۲ ظ۹ص - ۲ ظ

٤-۹م۹ص - ۲ ظ

٤-۹م

۹۰۰۹۰۰۹۰۰۹۰۰

۱۱٥۰۱۱٥۰

۹۰۰۹۰۰

۹۰۰۱۱٥۰

۹۰۰۹۰۰

التوقيتالقيمةاملوضوعالتاريخ ۳-۱۸-٦

۹-۷۱۰-۸

۱٥-۱۳۱٦-۱٤۱۷-۱٥۲۲-۲۰۲٤-۲۲۲۳-۲۰۲۹-۲۷

مهارات االتصالكيفية تقييم االداء

السكرتارية- مهارات التعامل مع االخريناالدارة باالهداف

االدارة المالية لغير الماليينقانون الضريبة المصرى على الدخل

تنمية مهارات فريق المبيعاتالتخطيط واتخاذ القرارات

مدير الول مرةتحليل المخزون الراكد وتعظيم ربحيته

كيفية اعداد التقارير

۹ص - ۲ ظ۹ص - ۲ ظ۹ص - ۲ ظ۹ص - ۲ ظ

٤-۹م۹ص - ۲ ظ۹ص - ۲ ظ

٤-۹م۹ص - ۲ ظ

٤-۹م۹ص - ۲ ظ

۹۰۰۹۰۰

۹۰۰۹۰۰

۱۱٥۰۹۰۰۹۰۰

۱۱٥۰۹۰۰

۱۱٥۰۹۰۰

Every message you deliver to your employeesshould adhere to these guidelines:

1. Complete. Your message should be able tostand alone, with no missing information, andshould tell people how to respond. Yes, yousometimes will have to send out partial infor-mation, like during a crisis when you cannotwait to communicate what you know. Wrap upthose kinds of messages by telling people whatinformation you are waiting for and how youwill update them.

2. Accurate. Every piece of communicationshould go through three checks; spelling,grammar and fact.

3. Compelling. Use a hook to interest your audi-ence in routine communications. How willthey benefit from listening? What will hap-pen if they do not?

4. Consistent. Avoid confusion by using thesame communication channels and by havingthe same people deliver certain types of mes-sages. That builds trust and creates a sensereassurance.

5. Personalized. Add relevance to your messageby asking “What can I do to make this mes-sage appealing to my audience?”

- Adapted from Beyond Spin: The Power of Strategic Cor-porate Journalism, Markos Kounalakis, Drew Banks and

Kim Daus, Jossey-Bass Inc., www.josseybass.com

guidelines for communication 5

PROCEDURES FOR COMPANIES REGISTERED BY ITC• Companies must submit the following one week before the course start date:

1. 20% of course fees in cash or by check payable to the American Chamber of Commerce in Egypt with the LOC (Letter of Commitment)

2. LOC should be signed by both parties: IMC and the company3. Company should attach a copy of participants’ identification cards

with the LOC• Companies are committed to pay the remaining 80% of the

course’s fees even if the participants do not show up.

CANCELLATION POLICY• 100% refund if canceled 11-13 days before the course’s start date• 75% refund if canceled 8-10 days before the course’s start date• 50% refund if canceled 5-7 days before the course’s start date• 25% refund if canceled 2-4 days before the course’s start date• No refund if cancelation is within 1 day of the course’s start date or in the event that participants do not show up

For further information, please contact:Tel: (20-2) 3338-1050 • Fax: (20-2) 3338-9894

E-mail: mworkshops@amcham.org.eg

Missed Our Employment Fair?You Can Still get the Booklet

The book contain a comprehensive list of vacanciesfeatured from all the fair’s exhibitors complete with

contact information.

Purchase your copy for LE 20 from the AmCham premises33 Soliman Abaza Street, Dokki, Cairo

(20-2) 3338-1050 Proceeds from the sale of the booklet will go to charity