Volunteer

Engagement

Feb 2015 – NeighborWorks America

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IN 2013

CPDC Volunteers – GIVE. GROW. THRIVE.

Why Volunteer Engagement ?

• One in four adults (25%) volunteered

through an organization

• Top 5 ways they served include: being a

mentor or tutor; collecting, preparing,

distributing, and serving food,

fundraising, lending professional skills

• Volunteers have almost 30% greater

chance of finding a job

• Volunteers are twice as likely to

donate to charity

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Why Volunteer Engagement ?

CPDC Volunteers – GIVE. GROW. THRIVE.

Our Core Convictions

1. Preserving Affordability: Reduce the impact of market

pressures and improve sustainability to ensure affordable housing

remains affordable;

2. Developing Communities: Intercede in distressed communities

that are plagued by deteriorated conditions and criminal activity and

transform them into safe, vibrant, and sustainable places to live; and

3. Engaging Residents: Support residents with a range of

programs that enable them to play an active role in their community,

providing them with opportunities to thrive in the economic

mainstream, develop a sense of community ownership, and improve

the quality of their lives.

It’s our foundation and our mission

From our founding in 1989 by Eugene Ford through present day, we believe safe and decent housing will always be

critically needed. No matter an individual’s background and socioeconomic status, we support affordable housing for all.

We are committed to developing vibrant communities through innovation and partnership. That is our

commitment and our mission.

4 CPDC Volunteers – GIVE. GROW. THRIVE.

An estimated

1,200

volunteers

served

120,000

hours

providing

$3 million

in time & talent

1 in 4 CPDC volunteers have been

individual ongoing volunteers that

provided 64% of the total volunteer hours.

1/3 of individual ongoing volunteers

have received one or more President’s

Volunteer Service Award (PVSA) and

provided 57% of the individual ongoing

volunteer hours.

More than 60% of individual

ongoing volunteers have been

residents of a CPDC community.

40%

36%

24%

Volunteer Age Range

18 to 54 55 & over 17 & under

Served

39,200

hrs

Served

6,380

hrs

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AT CPDC…

CPDC Volunteers – GIVE. GROW. THRIVE.

VOLUNTEER ENGAGEMENT

Is the structured process of connecting a person(s) that wants to

give their time, talent, labor or expertise to a meaningful service

experience that addresses a need / contributes to a desired

outcome to benefit CPDC properties, staff, programs, and/or

residents.

Youth DevelopmentAfter School

ProgramsResident Engagement Community Projects Senior Service

Our Volunteers & Service Opportunities

Individual Ongoing

Volunteers

Group or Event

Volunteers

Professional Volunteers

Service Members

CPDC Volunteers – GIVE. GROW. THRIVE.

Summer Camp Assistant, Lobby Ambassador, Floor Captain,

Room Monitor, Activity or Class Instructor, After School

Program Aide (youth or adult), Food Distribution Volunteer,

Community Garden Ambassador, Event Coordinators

KaBOOM! Playground Build, Casey Tree Planting, Community Center Clean-Up, Winter Wear Cloth Drive, Joy Makers Holiday

Giving, Community Landscape Day

Provided initial rebranding concept by Capital One Branding Team, photographs for 2012 Volunteer Recognition Ceremony, copy editing for CPDC Annual Report and Vol. Eng. 2006-2011 Report, training development and facilitation to build customer

service capacity of Lobby Ambassador volunteers

Public Allies, Urban Alliance Fellows, Social Work students as interns at Senior Communities, Urban Planning students

interning with Real Estate Development

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A Structured Program

Manage Volunteers

• Collect time (via tracking sheet)

• Training, Coaching, and Supervision

• Volunteer Recognition Informally at site, through birthday and holiday cards from our office, annual recognition dinner

Prepare Volunteers

• Orient to CPDC

• Orient to Site or department and with designated supervisor

• Orient to Roles, Rules, and Procedures

Identify Candidates

• Recruit at property, via CPDC website, partners, Volunteer Centers, national web portals

• Screen via volunteer application, interviews, reference checks, background checks

Create Opportunities

• Identify service opportunities in annual planning process

• Create Position Descriptions or scopes of work

CPDC Volunteers – GIVE. GROW. THRIVE.

THANKS FOR YOUR TIME & ATTENTION

Jennifer Fauss

Director, Volunteer Engagement

8403 Colesville Road, Suite 1150Silver Spring, MD 20910

202.885.9573 jfauss@cpdc.org