vopak gri reference table injury rates (tir, ltir) with api 754. in 2014 these rates have been...

Vopak | Annual Report 2014 |

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GRI reference tableGeneral Standard Disclosure

Indicator Details/Reference Omissions Aspect Boundary External Assurance

Strategy and analysis

G4-1 Statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability.

At a glance, Letter of the Chairman, p. 4. - Not Applicable No

At a glance, Profile, mission and strategy, p. 6.

No

Executive Board report, Aligning our strategy with new market dynamics, p. 14.

No

Sustainability, Our sustainability strategy, p. 61.

Yes

G4-2 Description of key impacts, risks, and opportunities.

Sustainability, Stakeholder engagement, p. 57.

- Not Applicable Yes

Sustainability, Risks and opportunities related to Climate Change, p. 78.

Yes

Governance and compliance, Risks and risk management, p. 101.

No

Organizational Profile

G4-3 Name of the organization. Koninklijke Vopak N.V./Royal Vopak - Not Applicable Yes

G4-4 Primary brands, products, and services. At a glance, Profile, mission and strategy, p. 6.

- Not Applicable No

Executive Board report, Serving our customers, p. 17.

No

G4-5 Location of headquarters. Westerlaan 10, 3016 CK Rotterdam - Not Applicable Yes

G4-6 Number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics in the report.

28 countries. - Not Applicable Yes

Sustainability, Sustainability reporting scope, p. 81.

Yes

Website: www.vopak.com/at-a-glance No

G4-7 Nature of ownership and legal form. Governance and compliance, Shareholder information, p. 109.

- Not Applicable No

http://www.vopak.com/at-a-glance


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General Standard Disclosure


G4-8 Markets served (geographic breakdown, sectors served, and types of customers/beneficiaries).

At a glance, Profile, mission and strategy, p. 6.

- Not Applicable No


No


No

Executive Board report, Our business environment 2014, p. 18.

No

Executive Board report, Aligning our terminal network, p. 22.

No

G4-9 Organization scale (number of employees and operations, Revenues, Capitalization, Quantity of products or services provided).

At a glance, Key figures, p. 3. - Not Applicable No


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G4-10 a. The total number of employees by employment contract and gender.

b. The total number of permanent employees by employment type and gender.

c. The total workforce by employees and supervised workers and by gender.

d. The total workforce by region and gender.

e. Whether a substantial portion of the organization’s work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.

f. Significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).

Total headcount of 5,779 can be broken down as follows:- 4,894 (85%) males- 885 (15%) femalesand:- 5,503 (95%) Full-time contracts- 276 (5%) Part-time contractsSupervised workers are defined within Vopak as own employees and contractors.

The following information is currently unavailable:- G4-10 b: split of permanent employees

by employment type and gender- G4-10 c. and d.: number and gender

of contractors

These indicators will be added to internal sustainability reports during 2015 to be able to report this indicator in the 2016 annual sustainability report.

G4-10 e and f are not applicable. Vopak’s work is not performed by a substantial portion of self-employed workers; the main portion of workers fall within our definition of supervised workers.

Vopak’s employment numbers are not subject to seasonal variations. However, as explained in the Executive Board report on Human capital and in the Sustainability report on Excellent people (“staff turnover rates”), the organizational alignment has led to redundancies in 2014.

Not Applicable Yes

Other information disclosed in:Sustainability, Excellent people, p. 73.

Yes

Executive Board report, Human capital, p. 30.

No


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Organizational Profile

G4-11 Percentages of total employees covered by collective bargaining agreements.

Sustainability, Excellent people, p. 73. - Not Applicable Yes

G4-12 Description of the supply chain. At a glance, Profile, mission and strategy, p. 6.

- Not Applicable No


No


No


No

Executive Board report, Aligning our terminal network, p. 22.

No

Sustainability, Our sustainability strategy, p. 61.

Yes

G4-13 Significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain, including: - Changes in the location of, or changes in,

operations, including facility openings, closings, and expansions;

- Changes in the share capital structure and other capital formation, maintenance, and alteration operations;

- Changes in the location of suppliers, the structure of the supply chain, or in relationships with suppliers, including selection and termination.


- Not Applicable No


No


Yes

Financial Statements, Section 3 Strategic investments and divestments, p. 136.

Yes

Financial Statements, Section 5 Capital structure, p. 151.

Yes

G4-14 Whether and how the precautionary approach or principle is addressed by the organization.




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G4-15 Externally developed economic, environmental and social charters, principles or other initiatives to which the organization subscribes or it endorses.



G4-16 Memberships of associations and national or international advocacy organizations in which the organization:- Holds a position on the governance body- Participates in projects or committees- Provides substantive funding beyond

routine membership dues- Views membership as strategic

Sustainability, Responsible partner, p. 70. - Not Applicable Yes

Identified material aspects and boundaries

G4-17 a. All entities included in the organization’s consolidated financial statements or equivalent documents.

b. Whether any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report.

Financial Statements, Section 8 other required disclosures, p. 172.



Yes

G4-18 a. Process for defining the report content and the Aspect Boundaries.

b. Implementation of the Reporting Principles for Defining Report Content.




Yes

G4-19 All the material Aspects identified in the process for defining reporting content.




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G4-20 For each material Aspect, the Aspect Boundary within the organization, as follows:a. Whether the Aspect is material within

the organization. If the Aspect is not material for all entities within the organization, report either:- The list of entities or groups of

entities included in G4-17 for which the Aspect is not material.

- The list of entities or groups of entities included in G4-17 for which the Aspects is material.

b. Any specific limitation regarding the Aspect Boundary within the organization.


The aspect boundary for each material aspect is reflected by the column aspect boundary in this document.


G4-21 For each material Aspect, the Aspect Boundary outside the organization, as follows:a. Whether the Aspect is material outside

of the organization. If the Aspect is material outside of the

organization, identify the entities, groups of entities or elements for which the Aspect is material. In addition, describe the geographical location where the Aspect is material for the entities identified.

b. Any specific limitation regarding the Aspect Boundary outside the organization.


The aspect boundary for each material aspect is reflected by the column aspect boundary in this document.



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G4-22 Effect of any restatements of information provided in previous reports, and the reasons for such restatements.

In 2014 we have aligned the calculation of our injury rates (TIR, LTIR) with API 754. In 2014 these rates have been calculated per 200,000 hours worked vs. 1 million hours worked in 2013:- 2013: TIR 1.8 per 1 million hours worked

(0.36 per 200,000 hours worked as per 2014 report)

- 2013: LTIR 0.6 per 1 million hours worked (0.12 per 200,000 hours worked as per 2014 report)

No other restatements of information provided in previous reports have been made.


G4-23 Significant changes from previous reporting periods in the Scope and Aspect Boundaries.



Stakeholder engagement

G4-24 List of stakeholder groups engaged by the organization.




Yes

G4-25 Basis for identification and selection of stakeholders.




Yes

G4-26 Organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process.



Sustainability, Responsible partner, p. 70. Yes


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G4-27 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns.




Report Profile

G4-28 Reporting period (e.g., fiscal/calendar year) for information provided.

January 1, 2014 – December 31, 2014 - Not Applicable Yes

G4-29 Date of most recent previous report (if any). February 27, 2014 (reporting period January 1, 2013 – December 31, 2013)


G4-30 Reporting cycle (annual, biennial, etc.). Annually - Not Applicable Yes

G4-31 Contact point for questions regarding the report or its contents.

Financial Statements, Other information, Contact Us, p. 218.


G4-32 a. The ‘in accordance’ option the organization has chosen.

a. Sustainability, Sustainability reporting scope, p. 81.


b. The GRI Content Index for the chosen option.

b. GRI Content Index Yes

c. The reference to the External Assurance Report.

c. Sustainability, Independent assurance report, p. 202.

Yes

G4-33 a. The organization’s policy and current practice with regard to seeking external assurance for the report.

b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided.

c. The relationship between the organization and the assurance providers.

d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report.


- Not Applicable No

Sustainability, Independent assurance report, p. 202.

Yes


Yes


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Governance

G4-34 The governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts.

Sustainability, Sustainability at the core of every decision, p. 55.


Governance and compliance, Supervisory Board report, p. 89.

No

Governance and compliance, Corporate Governance, p. 96.

No

G4-35 The process of delegating authority for economic, environmental and social topics from the highest governance body to the senior executives and other employees.




No


No

G4-36 Whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body.




No

Governance and compliance, Corporate Governance, p. 96

No

G4-37 Processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body.




Yes



No


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G4-38 The composition of the highest governance body and its committees by: - Executive or non-executive - Independence - Tenure on the governance body - Number of each individual’s other

significant positions and commitments, and the nature of the commitments

- Gender - Membership of under-represented social

groups - Competences relating to economic,

environmental and social impacts - Stakeholder representation

Governance and compliance, Supervisory Board members, p. 87.

- Not Applicable No


No

G4-39 Whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization’s management and the reasons for this arrangement).


- Not Applicable No

G4-40 The nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members, including: - Whether and how diversity is

considered - Whether and how independence is

considered - Whether and how expertise and

experience relating to economic, environmental and social topics are considered

- Whether and how stakeholders (including shareholders) are involved


- Not Applicable No


No


No


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G4-41 Processes for the highest governance body to ensure conflicts of interest are avoided and managed.

Whether conflicts of interest are disclosed to stakeholders, including, as a minimum: - Cross-board membership - Cross-shareholding with suppliers and

other stakeholders - Existence of controlling shareholder - Related party disclosures


- Not Applicable No


No


No

G4-42 The highest government body’ and senior executives’ roles in the development, approval and updating of the organization’s purpose, value or mission statements, strategies, policies and goals related to economic, environmental and social impacts.




No


No


No

G4-43 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics.


- Not Applicable No


No


No


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G4-44 a. Processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment. b. Actions taken in response to evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organizational practice.




No


No


No

G4-45 a. Highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence processes. b. Whether stakeholder consultation is used to support the highest governance body’s identification and management of economic, environmental and social impacts, risks, and opportunities.




No


No


No

G4-46 Highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental and social topics.




No


No


No


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G4-47 The frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities.


- Not Applicable No


No


No

G4-48 The highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are covered.



G4-49 The process for communicating critical concerns to the highest governance body.




No


No


No

G4-50 The nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them.




No


No


No


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G4-51 a. Remuneration policies for the highest governance body and senior executives for the below types of remuneration: - Fixed pay and variable pay:

performance-based pay, equity-based pay, bonuses and deferred or vested shares

- Sign-on bonuses or recruitment incentive payments

- Termination payments - Clawbacks - Retirement benefits, including the

difference between benefit schemes and contribution rates for the highest governance body, senior executives, and all other employees.

b. How performance criteria in the remuneration policy relate to the highest governance body’s and senior executives’ economic, environmental and social objectives.


- Not Applicable No

Governance and compliance, Remuneration report, p. 92.

No


No

Financial Statements, Section 6 Governance, p. 165.

Yes

G4-52 The process for determining remuneration. Whether remuneration consultants are involved in determining remuneration and whether they are independent of management. Any other relationships which the remuneration consultants have with the organization.


- Not Applicable No


No


No

G4-53 How stakeholders’ views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable.


- Not Applicable No


No


No


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G4-54 Ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees excluding the highest-paid individual) in the same country.

We monitor the ratio in annual compensation for our employees in the Netherlands. Furthermore, within the current reporting timeline we have assessed the ratio for 2 other significant locations of operation: Singapore and Houston.

2014 ratios:Netherlands 8.7Singapore 7.6US 3.3

Ratio is based on the annual basic salaries per 1 December 2014.Ratio is defined as the salary of highest paid job holder / median salary excluding highest salary Salary is defined as basic salary plus all fixed allowances, including holiday.The range of employees include all employees with a local employment contract in the respective country, including expats from the respective country.

The information was not yet available for all significant locations of operation within the current reporting timeline. Appropriate steps will be taken to monitor and report and the indicator for all significant operations in the 2015 sustainability report.

Not Applicable Yes


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G4-55 Ratio of percentage increase in annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country.

In addition to the reported details under G4-54, we also monitor the percentage increase from 2013 to 2014.In the current reported time-line we monitored the increase in the total annual compensation for The Netherlands, Singapore and USA.The total compensation is defined as basic salary plus all fixed allowances, including holiday, all annualized numbers.

2014 ratio percentage increase:Netherlands 0.66Singapore 0.57USA 2.22

Ratio of percentage increase is defined as increase of the highest paid job holder / increase of the median excluding the highest paid job holder.The median 2013 is based on the total group of employees working at Vopak on 1 December 2013. The median of 2014 is based on the group of employees working at Vopak on 1 December 2014. The exception is Singapore where the data are based on the same group of employees working at Vopak during the full year in 2013 and 2014.

The information was not yet available for all significant locations of operation within the current reporting timeline. Appropriate steps will be taken to monitor and report and the indicator for all significant operations in the 2015 sustainability report.

Not Applicable Yes


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Ethics and Integrity

G4-56 Organization’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics.





No


No

G4-57 The internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines.





No


No

G4-58 The internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalating through line management, whistleblowing mechanisms or hotlines.


- Not Applicable No


No


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Category: Economic1

Aspect: Economic Performance Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: in particular shareholders

DMA At a glance, Profile, mission and strategy p. 6.

- No

Executive Board report, Our business Environment 2014, p.18.

No

EC1 Direct economic value generated and distributed.

Financial Statements, Consolidated Financial Statements, p. 117.

- Yes

EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change.

Sustainability, Risks and opportunities related to Climate Change, p. 78.

- Yes

EC3 Coverage of the organization’s defined benefit plan and obligations.

Financial Statements, Consolidated Financial Statements, Note 8.4, p. 173.

- Yes

EC4 Financial assistance received from government.


- Yes


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Aspect: Procurement practices Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: Not material

G4-DMA Sustainability, Responsible partner, p. 70. - Yes

EC9 Proportion of spending on local suppliers at significant locations of operation.

Sustainability, Responsible partner, p. 70. - Yes


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Category: Environmental2

Aspect: Energy . Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

.

Outside: customers, neighbors and local communities, authorities and shareholders

G4-DMA Sustainability, Environmental care, p. 65. - Yes

Governance and compliance, p. 86. No

EN3 Energy consumption within the organization.

- Renewable energy consumption is not applicable, and

- we do not sell any energy.

- Yes

Consumption of non-renewable energy sources: Sustainability, Environmental care, p. 65.

Yes

Source of conversion factors used: Sustainability, Reporting scope, p. 81.

Yes

EN4 Energy consumption outside of the organization.

Sustainability, Environmental care, p. 65.We report on the energy content of the throughput of hydrocarbons at our terminals. This is (by far) the most significant energy component “outside the organization”.

- Yes


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EN5 Energy Intensity. The energy intensity ratio is measured by:- the consumption of MJ per cbm of

storage capacity, of - energy consumption within the

organization

- Yes

Sustainability, Environmental care, p. 65. Yes

EN6 Reduction of energy consumption. The energy consumption within Vopak largely depends on the nature of the products we store for our customers, the climate conditions and the quantities of products pumped (electricity consumption). We monitor the energy consumption compared to previous year (i.e. 2013 is the baseline for this report).

The information is currently not available in such detail, i.e. we monitor energy consumption but we do not monitor in detail energy saving initiatives vs. results. In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes

Sustainability, Environmental care, p. 65. Yes

EN7 Reductions in energy requirements of products and services.

The energy consumption within Vopak largely depends on the nature of the products we store for our customers, the climate conditions and the quantities of products pumped (electricity consumption). We monitor the energy consumption compared to previous year (i.e. 2013 is the baseline for this report).

The information is currently not available in such detail. In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes


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Aspect: (Ecosystem Services Including) Biodiversity . Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: Neighbors and local communities, Authorities


EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.

Sustainability, Environmental care, p. 65. The following information is currently unavailable i.e. not reported in detail per site:- Subsurface and underground- Position in related to the protected area- Biodiversity value characterization

In 2015 the relevance of this indicator and the necessity to report in detail will be further assessed.

Yes

EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.

Qualitative statement in, Sustainability, Environmental care, p. 65.

The information is currently not available in such detail. In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes

EN13 Habitats protected or restored. Sustainability, Environmental care, Biodiversity and Impact, p. 65.Examples: Antwerp and Thames Oil Port

- Yes

EN14 Total number of UCN red list species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.

- Information is currently unavailable. In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes

OG4 Number and percentage of significant operating sites in which biodiversity risk has been assessed and monitored.

Sustainability, Environmental care, p. 65. Details on this indicator are currently unavailable, in 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes


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Aspect: Emissions . Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: all Neighbors and Local communities, Authorities



No

EN15 Direct greenhouse gas (GHG) emissions. Sustainability, Environmental care, p. 65. - Yes

EN16 Indirect greenhouse gas (GHG) emissions. Sustainability, Environmental care, p. 65. - Yes

EN17 Other indirect GHG emissions. Vopak reports on NOx emissions. The information is currently not available in such detail. In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes

Sustainability, Environmental care, p. 65.

EN18 GHG emissions intensity. Vopak reports on kg GHG emission per cbm storage, Sustainability, Environmental care, p. 65.

Information is currently unavailable, we will take appropriate actions to report this indicator in the next sustainability report.

Yes

EN19 Reduction of GHG emissions. Sustainability, Environmental care, p. 65. The information is currently not available in such detail, i.e. we monitor energy consumption but we do not monitor in detail energy saving initiatives vs. results.

In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes


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EN20 Emissions of ozone depleting substances (ODS).

Sustainability, Environmental care, p. 65. This indicator is not applicable as we do not emit ozone-depleting chemical substances.

Most of our terminals do not handle these specific chemicals. At the terminals where we do handle these chemicals, special vapor recovery systems are used.

Yes

EN21 NOx, SOx and other significant air emissions.

Vopak reports on NOx, SOx emissions in Sustainability, Environmental care, p. 65.

Vopak does not yet report on all VOC emissions as this information is currently unavailable.

In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed in view of our industry.

Yes

Vopak also reports on its vapor treatment systems to minimize the emissions of volatile Organic Compounds (VOC) in Sustainability, Environmental care, p. 65.

Yes

Aspect: Effluents and Waste Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: in particular neighbors and local communities, authorities.


EN22 Total water discharge by quality and destination.

Treated water: Sustainability, Environmental care, p. 65.

Prevention of water pollution is material to Vopak. Therefore Vopak discloses the quantity of treated contaminated water on-site and off-site our terminals.

Vopak does not disclose all water flows at the terminals, such as run-off water and water into sewers.

As per materiality analysis we do not intent to report on these water flows in the future.

Yes


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EN23 Total weight of waste by type and disposal method.


A significant part of our waste (40% with respect to sludge) is owned by our customers; nevertheless we have a mutual responsibility with our customers to dispose this waste properly.

This information is currently not available in such detail. These indicators will be added to internal sustainability reports during 2015, to be able to report this in the 2015 Annual Report.

Yes

EN24 Total number and volume of significant spills.


Within Vopak we had a total of: - 43 spills, of which - 2 significant spills as further detailed in

Sustainability, Environmental care, p.

No spills are reported in our financial statements that require further details in our Sustainability report.

- Yes

EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of Basel convention annex 1, 2, 3 and 8, and percentage of transported waste shipped internationally.

Sustainability, Environmental care, p. 65. This information is currently unavailable; reference is made to EN23.

Yes

EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organizations discharges of water and runoff.

Sustainability, Environmental care, p. 65. This indicator is currently considered not applicable to Vopak as our stakeholders do not request us to report on this indicator. In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes


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Category: Labor Practices and decent work3

Aspect: Employment Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: Shareholders, Authorities

G4-DMA Executive Board report, Human capital, p. 30.

- No

Sustainability, Excellent people, p. 73. Yes

LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region.

Employee turnover rates per region have been reported in Sustainability, Excellent people, p. 73.

The following information is currently not disclosed:- Turnover rates per age group and

gender- Hire rates per age group, gender and

region. This information is currently not available in such detail. These indicators will be added to internal sustainability reports during 2015, to be able to report this in the 2015 annual sustainability report.

Yes

The number of joiners has been disclosed in the Financial Statements, Section 2 Group Operating Performance, p. 127.

Yes

LA2 Benefits provided to full-employees that are not provided to temporary or part-time employees, by significant locations of operation.

No distinction is made between full- and part-time employees with respect to the provision of benefits. Where applicable benefits for full-time employees are pro-ratio provided to part-time or temporary employees.

- Yes

LA3 Return to work and retention rates after parental leave, by gender.

- This indicator is currently considered not applicable to Vopak as our stakeholders do not request us to report on this indicator. In 2015 the relevance of this indicator and the necessity to develop a KPI will be further assessed.

Yes


27 |



Aspect: Labor/Management Relations Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: Authorities.

G4-DMA Executive Board report, Human capital p. 30.

- No

LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements.

In cases of significant organizational changes Vopak gives people advance notice within a reasonable notice period depending on the specific circumstances related to the nature of the change. Vopak has not formalized these notice periods.

- Yes

Aspect: Occupational Health and Safety Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: Neighbors and local communities, Authorities

G4-DMA Sustainability, Health and Safety, p. 62. - Yes

Executive Board report, Operational Leadership, p. 26.

No

LA5 Percentage of total workforce and represented in formal joint management-worker health and safety committees that help monitor health and safety programs.

- This information is currently not available in such detail. These indicators will be added to internal sustainability reports during 2015, to be able to report this in the 2015 Annual Report.

Yes


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LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism and work related fatalities, by region and by gender.

Sustainability, Health and Safety, p. 62. Information on injuries per gender is currently unavailable in such detail. However, as 85% of our workforce consists of men, and an even higher percentage of men work in operations, the majority of injuries relates to men.

Gender information will be added to internal sustainability reports during 2015 to be able to report this indicator in full in the 2015 Annual Report.

Yes

LA7 Workers with high incidence or high risk of diseases related to their occupation.

Sustainability, Health and Safety, p. 62. This information is currently not available in such detail. These indicators will be added to internal sustainability reports during 2015, to be able to report this in the 2015 Annual Report.

Yes

LA8 Health and safety topics covered in formal agreements with trade unions.

- This information is currently not available in such detail. These indicators will be added to internal sustainability reports during 2015, to be able to report this in the 2015 Annual Report.

Yes


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Aspect: Training and Education Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: Authorities, customers, neighbors and local communities and shareholders.

G4-DMA Executive Board report, Human capital, p. 30.

- No


LA9 Average hours of training per year per employee by gender and employee category.

75% of our employees have received formal training: Executive Board report, Human capital, p. 30.

Information on the average hours of training per year per employee by gender and employee category is currently not available in such detail.

These indicators will be added to internal sustainability reports during 2015 to be able to report this indicator in the 2015 Annual Report.

No

LA10 Programs for skill management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

Executive Board report, Human capital, p. 30.

- No

Sustainability, Health and Safety, p. 62. Yes


LA11 Percentage of employees receiving regular performance and career development reviews, by gender and employee category.

All employees receive regular performance and career development reviews.

Sustainability, Excellent people, p. 73.

- Yes


30 |



Aspect: Diversity and Equal Opportunity Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: Shareholders, Authorities

G4-DMA Executive Board report, Human capital. p. 30.

- No


LA12 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.

Executive Board report, Human capital. p. 30.

This information is currently not available in such detail. These indicators will be added to internal sustainability reports during 2015, to be able to report this in the 2015 Annual Report.

No


No


No


No

Gender and nationality of managers and professionals: Sustainability, Excellent people, p. 73.

Yes


31 |



Category: Society4

Aspect: Local communities Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: in particular neighbors and local communities.


SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs.


- Yes

Sustainability, Responsible partner, p.70. Yes

SO2 Operations with significant actual and potential negative impacts on local communities.

Sustainability, Stakeholder engagement, p. 57. As per the materiality analysis we only consider stench complaints to be a potential significant impact.

- Yes


32 |



Aspect: Compliance Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: in particular authorities.

G4-DMA Executive Board report p. 12, Governance and compliance p. 86.

- No

SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.

Sustainability, Responsible partner, p. 70. - Yes


Yes

Aspect: Emergency Preparedness Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: in particular neighbors and local communities.

G4-DMA According to our Emergency Response Framework (part of the Vopak Standards), every terminal has an Emergency Response Program.

- Yes


33 |



Aspect: Asset Integrity and Process Safety Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: neighbors and local communities, Authorities.

G4-DMA Executive Board report, Operational leadership, p. 26.

- No

OG 13 Number of Process safety events, by business activity.

Sustainability, Health and Safety, p. 62. - Yes

Product Responsibility5

Aspect: Product and Service Labelling Inside: all entities within the sustainability reporting scope as explained in Sustainability, Sustainability reporting scope, p. 81.

Outside: customers, authorities.


PR3 Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements.

Vopak does not own, manufacture, nor sell any of the products that we store. The products handled are property of our customers. Labelling and hazard information is provided by our customers.

- Yes


34 |



PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes.

Sustainability, Responsible partner p. 70. - Yes

PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.


- No

1. G4 Aspects Market Presence and Indirect Economic Impacts are not material as per our materiality analysis.2. G4 Aspects Materials, Water, Products and Services, Compliance, Transport, Overall, Supplier Environmental Assessment and Environmental Grievance Mechanisms are not material as per our

materiality analysis.3. G4 Aspects Equal Remuneration for Woman and Men, Supplier Assessment for Labor Practices and Labor Practices Grievance Mechanisms are not material as per our materiality analysis.4. Only SO1, SO2 and SO8 are considered to be material as per our materiality analysis.5. Only PR3 to PR5 are considered to be material as per our materiality analysis.

vopak gri reference table injury rates (tir, ltir) with api 754. in 2014 these rates have been...

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