voxeo summit day 2 -what's new in cxp 14
DESCRIPTION
Understand the new capabilities in CXP 14. Tobias Goebel, Voxeo Dir. Mobile Strategy, Office of the CTO Andreas Volmer, Voxeo Sr. Product ManagerTRANSCRIPT
Andreas Volmer, Sr. Product Manager Tobias Goebel, Dir. Mobile Strategy
WHATʼS IN STOREFOR CXP 14?#
#VOXEOSUMMIT#
RECAP: CXP 13#
#VOXEOSUMMIT#
Main Focus: Mobile Web Complete overhaul of mobile app capabilities
Phone Simulator
Easy Testing on actual devices via QR Code
Dedicated Channel Views Channel-Specific Object Palette
HTML5 & JavaScript Code Editor
Business Logic
CXP Developer
Channel-Specific Editors
Web Channel: Voice Channel: Text Channel:
Single-Channel Development: Focus on the one channel
Multi-Channel Development: Focus on one channel at a time
Give Business Users Control
• Add Banners • Control Announcements • (De-)activate Menu Items, Buttons • Re-order Menu Items • Enable Marketing Campaigns • …
Realtime Changes – No need to go through
App Stores
Google Analytics Integration
• Improved Expression object editor
• Enhanced HTTP Connector • Now supports JSON and other REST-style
mechanisms • NuGram IDE v2.3 added for grammar engineering
• Miscellaneous…
Other Enhancements
http://help.voxeo.com/go/help/vo.cxp13.whatsnew
SO WHAT LIES AHEAD FOR CXP?#
#VOXEOSUMMIT#
Main Themes Voxeo CXP 14
Scalability & Security Enhancements
Improved SOAP Backend Access
Business User Interface 2.0
Mobile Web Enhancements
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Serving the Service Provider Scalability & Security
• Increased support for serving high number of applications deployed in parallel
• Will support thousands of parallel services deployed on one server cluster
• Server startup time will be significantly reduced • Capacity limited only by memory
• Enhanced support of PCI-DSS-compliant environments
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Increase compatibility of Web Service Connector Improved SOAP Support
• SOAP library used in CXP today has some limitations, e.g. no support for WS Security
• In some customer projects, the Web Service Connector could not be used for out-of-the-box integration, requiring workarounds
• Plan is to replace with a new, state-of-the-art SOAP library
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Continuing a Success Story Business User Interface 2.0
• Enabling the BUI for business users currently requires developers/admins to access CXP config files
• BUI 2.0 will integrate configuration in CXP Developer
• Furthermore, BUI 2.0 will: • Support more fine-grained user access management • Offer built-in upload of audio files (for IVR apps) and
image files (for mobile apps)
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Making it easier and easier to build compelling apps Mobile Web Enhancements
• Deeper integration and support for jQuery Mobile themes and swatches
• Making it easy to… • …add buttons into the
title bar (“iOS-style”) • …add geolocation mapping
data into your mobile app
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Planned for Q4 2014, covering bug fixes, scalability enhancements, and mobile web improvements
CXP 13 R1#
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Feedback?
• Please attend our Product Management Feedback session on Wednesday, 3:30pm
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