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Page 1 of 16 VSR Rev S Supplier Requirements Supplier Requirements Quality, Purchasing and Material Control Systems Contents Section 1.0 Communication and Expectations Section 2.0 RFQ, Drawings and Documentation Section 3.0 Sample Submission Requirements (PPAP) Section 4.0 Forecasts, Ordering, Labels and Customs Section 5.0 Supplier Management and Performance Section 6.0 Nonconforming Product and Corrective Action Section 7.0 Links to Required Documentation John Empson Ron Sim Purchasing Manager QA Manager ( 519 ) 421-0011 x227 (519) 421-0011 x302 [email protected] [email protected] VUTEQ Canada Inc.

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Page 1: Vuteq Supplier System · PDF fileVSR Rev S Supplier Requirements Quality ... • If you are a General Motors supplier ... parts meet the requirements set out in the Vuteq Supplier

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VSR Rev S Supplier Requirements

Supplier Requirements

Quality, Purchasing and Material Control Systems

Contents

Section 1.0 Communication and Expectations

Section 2.0 RFQ, Drawings and Documentation

Section 3.0 Sample Submission Requirements (PPAP)

Section 4.0 Forecasts, Ordering, Labels and Customs

Section 5.0 Supplier Management and Performance

Section 6.0 Nonconforming Product and Corrective Action

Section 7.0 Links to Required Documentation John Empson Ron Sim

Purchasing Manager QA Manager

( 519 ) 421-0011 x227 (519) 421-0011 x302

[email protected] [email protected]

VUTEQ Canada Inc.

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Quality Policy

Vuteq’s goal is to be an indispensable Partner to our Customers driven by

our Team members and their Engagement to provide High Quality products and services to promote and enhance Customer Satisfaction.

We continually improve our system and processes through ongoing evaluation of Company Objectives that support progress.

Our commitment is to ensure that requirements and expectations for Quality and Safety are achieved while continuing to remain competitive.

Section 1.0 Communication and Expectations

VUTEQ has elected the requirements of the technical specification ISO / TS

16949:

for automotive suppliers. We are committed to continually improve our systems during development

planning, product / process validation, production and delivery of quality products for our customers.

This takes the commitment of all of our suppliers and associates to ensure that these requirements

and those of our customers’ are properly implemented and maintained. By adhering to this

2009

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internationally recognized system, we assure our customers and ourselves a

level of performance that is consistent with the quality requirements

throughout the world.

As a supplier to VUTEQ we require, as a minimum that you are third body

registered to ISO 9001: and / or are designated by our customer(s) as an approved

source. Further development of your system to meet the requirements of ISO/TS 16949 is also

required and will be contingent on your company’s performance and the importance of the

product, material or service that you provide.

Laboratory facilities used for inspection, testing or calibration services are required to be accredited

to ISO / EC 17025 or national equivalent. Alternatively, our customers may approve these services.

Laboratory facilities are also required to provide a defined scope detailing the qualified services

including equipment and personnel.

VUTEQ Canada will provide the necessary direction towards meeting these requirements and

provide support for supplier’s development. Suppliers are required to monitor the performance of

your manufacturing processes and documentation verifying these activities may be requested

through our Quality department. The ‘Supplier Audit Form’ will be utilized as required to ensure

new/potential suppliers meet the requirements of Vuteq Canada.

Suppliers are encouraged to contact the Purchasing and Quality Coordinators with any questions

regarding our requirements or other issues that may arise. The following Coordinators can be

reached by phone at ( 519 )421-0011 and / or fax ( 519 )539-6385

Purchasing

Dave Lumley x323 [email protected]

Kyle Wu x313 [email protected]

Korey Halford x267 [email protected]

Quality

Loretta Williams x 483 [email protected]

Darryl Barnes x 513 [email protected]

Chananchita Chau x 524 [email protected]

In order to maintain clear communications, a contact person for purchasing and quality must be

designated who has the authority and ability to assist, make decisions and are able to respond in a

timely and efficient fashion. An Emergency Contact Information sheet is required to be completed

and returned to the Purchasing Department.

1.1 Environmental Expectations -

Vuteq Canada Inc. is required to comply with customer environmental material

reporting directives and standards. In order to comply with these directives and

standards, Vuteq requires our suppliers to report product structure, material and

substance information for existing and new products. Our current list substances of

concern are Lead, Mercury, Cadmium and Hex Chromium. This list is subject to

change. Our expectations are to include all of your component parts that are being

2015

IMDS and Conflict Minerals (3TG – Annually)

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shipped to our Woodstock, Ontario facilities must meet the following

OEM customer requirements in order to comply with the current

European Union’s End of Life Vehicle (ELV) directive:

• If you are a General Motors supplier – GMW3059

• If you are a Honda supplier – HES A3060

• If you are a Toyota supplier – TSZ0001G

Please note that it is the responsibility of the supplier to ensure that they are following

the most up to date revision of the above standards.

Combined with the above requirements, the component parts must not contain the

following Substance of Concern materials:

1. Hexavalent Chromium

2. Lead and Lead Compounds

3. Mercury and Mercury Compounds

4. Cadmium and Cadmium Compounds

5.

Conflict Minerals – 3TG (Tantalum, Tin, Tungsten and Gold)

To ensure compliance with reporting requirements, each supplier in the supply chain must

request information from all your direct suppliers, who in turn, must solicit information

from

the next tier of suppliers.

To educate your company and suppliers regarding these requirements, please review the

below for further information:

http://www.aiag.org http://www.conflictfreesourcing.org

Http://www.sec.gov http://conflictminerals.aiag.org/

All Suppliers must submit IMDS prior to acceptance of PPAP submission. This

would include:

1. The complete chemical breakdown of each material (100% disclosure) must be

provided; detailing the CAS number and percentage of each chemical.

2. The composition of the material must represent the composition of the material

after processing.

3. If a miscellaneous, unspecified, or confidential chemical ingredients are used,

the total percentage of such chemicals in the material must not be greater than

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10% of the homogeneous material. In addition, the following

statement must be included:

“This material does not contain any GADSL substances, other than those

specifically identified”.

As well, Suppliers are required to ship product in returnable containers where possible.

If expendable packaging is required then the pack must be 100% recyclable including

the interior dunnage.

1.2 Terms and Conditions Terms and conditions are provided on our web site www.vuteq.ca as well an electronic

copy will be issued to each production supplier who have been issued a blanket

purchase order or tooling purchase order.

Section 2.0 RFQ, Drawings and Documentation

2.1 RFQ (Request for Quote )

A Request for Quote is initiated through the Purchasing Department at VUTEQ and is issued

by the Purchasing Manager or one of the Purchasing Coordinators.

When new items or materials are required for quotation a quotation package will be sent out via

QStrat to the supplier. The RFQ form must be used for filling out the quotations. Submitting costs in

any other format will invalidate the quote. Instructions for completing the form are included, however

if you still require assistance, please contact the person who initiated the quote request.

A list of assumptions will also be supplied with the quotation package describing VUTEQ’s

expectations unless otherwise negotiated. We also encourage the supplier to list your assumptions

for each quotation package submitted to ensure that both of our needs are met.

Drawings, standards, specifications, samples or supporting information supplied with the RFQ are the property of VUTEQ or our Customer. They shall not be disclosed, on whole or in part to any third party without prior permission. As directed by Vuteq, completion of the Capacity-Loading Worksheet or Capacity Confirmation

Letter will be required to ensure that adequate capacity exists to support the production needs of

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Vuteq. The Capacity-Loading Worksheet must be updated and

resubmitted if additional products are added to any manufacturing line that

produces material/products supplied to Vuteq.

2.2 Drawings and Engineering Changes

VUTEQ’s Purchasing department ensures that each Supplier has been provided with the latest

drawing and / or specifications to produce each product, material and service supplied.

Drawings, standards, specifications and master samples are obtained from our customers by

the Engineering Department. This information may also be provided to Suppliers directly from

our customer(s).

Engineering changes are similarly controlled by the Engineering Department who are responsible to

communicate all required changes to stakeholder and establish the appropriate implementation

timing. Costs for all tooling changes must be submitted and approved by VUTEQ. Proper

identification of new / changed products must be strictly controlled. The Supplier is responsible to

maintain records of all current tooling, drawings, specifications and engineering changes and ensure

that all product, material and services supplied to VUTEQ meet the latest revision level.

2.3 Documentation

The supplier is expected to establish and maintain procedures to control all documents that define

the quality system, as well as process / product requirements and performance. These procedures

must support:

• Identification and Revision Control

• Review and Approval prior to issue

• Prompt removal of Obsolete documents

• Master list or equivalent to identify the most recent Revision Levels

• Availability at all applicable locations

Section 3.0 Sample Submission Requirements (PPAP)

Section 3.1 General

VUTEQ requires that all Suppliers providing materials or components used directly in finished

product meet the requirements of the AIAG Production Part Approval Process (PPAP) manual

(preferred) or suppliers will confirm that their parts meet the requirements set out in the Vuteq

Supplier PPAP Checklist drawing quality outlined in the SQAM. All PPAP packages will

require an approved Supplier Inspection to Standard be included.

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VUTEQ requires PPAP submission and approval prior to

the first production shipment (unless otherwise notified) for the following: All new

parts or products

• Correction of discrepancies on previously submitted products

• Product modified by engineering change to design, specification or materials

In addition VUTEQ requires notification of and a potential PPAP submission and approval prior

to the first production shipment for:

• Use of optional constructions or materials not used in previously approved PPAP’s

• Production from new or modified tools (see PPAP manual for further clarification)

• Production following refurbishment or rearrangement of existing tooling or equipment

• Production following any change in process or method of manufacture

• Production from tooling and equipment after a plant transfer

• Change of source for subcontracted parts, materials or services

• Tooling has been inactive for twelve months or more

• Following a request to suspend shipment due to quality concerns

Section 3.2 Additional PPAP Requirements

All PPAP packages shall include a Supplier PPAP checklist to be completed and delivered

with the PPAP package. The Level of PPAP submission will dictate which required documents

are included. Failure to submit the checklist, or any required documentation can lead to the

PPAP being formally rejected.

Level 3 Submission is the default for all submissions to VUTEQ unless a written waver is

granted by the Quality Department.

Dimensional evaluations should be performed on a minimum of one piece unless requested

otherwise. If multiple cavities are used a minimum of one piece must be provided from each

cavity unless requested otherwise.

Dimensional results, material certifications and performance testing requirements are to be

provided from sources utilizing calibrated equipment traceable to National standards (NIST)

Process / product capability studies are to be conducted on those characteristics specified by

VUTEQ and our customers.

In the event that proper documentation has not been received prior to the requested date,

payment for parts will be withheld and any rework associated will be charged back to the

supplier.

Section 3.3 Pre-Launch Activity

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During the product development phases, the supplier will be

required to maintain a Process Readiness Confirmation Check sheet

(PRCC) and supporting documentation which will be submitted to the Vuteq new

program team at each major event; onsite review and confirmation may be required or

requested by the Vuteq team.

For each trial build, the supplier will be required to complete the Trial Build Status

Sheet to capture the process maturation.

The Supplier will create an Inspection Standard (IS) for the products that they will be

supplying to Vuteq. The IS will capture key/critical points of each product; including

dimensional, material performance and visual requirements. Material performance

testing shall be completed by the supplier on their product unless specified otherwise

by Vuteq.

The IS will be signed and approved prior to PPAP submission.

All prelaunch / prototype materials will be identified with the ‘Vuteq Pre-Production &

Prototype Material’ tag printed on blue paper. A hard copy of the measurement data

will be included with the product and an electronic copy will be provided to the

appropriate parties at Vuteq.

PPAP Rejection

PPAP’s will be rejected either formally or informally. Formal rejection will be given based on

numerous or major AIAG PPAP non-conformances and will result in administration fines of

$200.00 per day until the issues are corrected and the PPAP is approved. IMDS submissions

must be completed by the PPAP requested date. PPAP will not be approved until IMDS is

submitted and approved. Failure to submit IMDS will result in administration fines of $200.00

per day until completed submission.

Section 3.4 CQI Requirements

Suppliers supplying product to our GM business will be required to submit all relevant

sections of CQI on an annual basis as a requirement from our Customer. The sections

required will pertain to supplier processes. Suppliers are required to ensure their CQI

requirements do not expire and be prepared to have their annual audit complete and

ready to submit to Vuteq by the second week of the expiration month. Vuteq Supplier

Quality representatives will contact Supplier and advise of the approaching requirement

in the first week of the expiration month. Suppliers are to ensure only

competent/qualified auditors are conducting the CQI audits. An administration fee of

$200 a week will be debited from the account of any Supplier that has neglected to

provide requested audit records by the expiration date. If you do not have a copy, or

understand the requirements, a copy can be obtained via your Quality rep. After the

yearly submission a visit on site may be required to confirm the audit and schedule

further improvement activity.

Section 3.5 Process Changes Request Requirements

Any point in a program that required a change to a dimension, process, material,

manufacturing location, packaging etc. will be required to follow the Process Change

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Request (PCR) process. The PCR process applies to both Supplier

and Vuteq initiated changes to ensure that proper documentation and

project timing is maintained. All PCRs will require at least a project schedule to be

attached with the PCR form. PCR material will be identified with the ‘Vuteq Pre-

Production & Prototype Material’ tag printed on blue paper. Where applicable, a hard

copy of the measurement data will be included with the product and an electronic copy

will be provided to the appropriate parties at Vuteq.

Section 4.0 Forecasts, Ordering, Labels and Customs

4.1 Weekly Planning Forecasts

The Material Coordinators will send via email or fax a Planning Schedule for the parts

purchased from the supplier. VUTEQ does not run an MRP system and the planning forecast

is not a firm order the supplier ships against. The planning forecast is an estimate of our

usage based on our customers’ requirements. Some weeks may have higher numbers than

actual, some weeks may be lower than the actual numbers required. VUTEQ requires the

supplier to manage their own inventory ensure sufficient finished goods material is available at

the supplier’s location at all times, based on the planning forecast. Failure to have sufficient

inventory on hand causing expedites or delays to VUTEQ production will result in charge

backs to the supplier for those expenses incurred.

Once a program is scheduled for build out, VUTEQ will issue a letter with the planning forecast

showing the parts affected. The supplier must acknowledge receipt of the letter and

understanding of the requirements for build out. The Material Planners will communicate to the

supplier on a weekly basis of the updated quantities required to satisfy the customer’s

requirements .At the end of the program it is the suppliers responsibility to ensure they are

carrying proper inventory levels to ensure ZERO obsolescence.

VUTEQ may have service parts requirements for the materials or components from the

supplier. These materials or components may be required for a period of 15 years after the

end of the program. The Material Planners will work with the supplier to establish those

requirements and determine how best to supply those parts for the required timeframe.

4.2 Blanket Purchase Orders

Once quotations have been submitted to the purchasing group and agreed upon, that

information will be used to make the Blanket Purchase Order. The blanket order covers the

items quoted and the agreed upon price for as long as VUTEQ has a requirement for the parts

or materials from our customer’s. VUTEQ may terminate a blanket order agreement with

written notice. When blanket orders are changed with additional / deleted items, pricing

changes etc. the same blanket order number will be used but the revision level will change.

Pricing on blanket orders are to remain firm for the length of the program and cost downs are

required on a yearly basis in order to support our Customers. If the supplier has any questions

or concerns regarding the blanket order they should contact the Purchasing.

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4.3 Order Release

Releases are generated from our Kanban demand and are transmitted by fax/email or Ultriva

to the supplier based on the agreed upon lead times and order schedule. The Release is a

firm order to the supplier with the quantity, part numbers and expected delivery date. It is the

supplier’s responsibility to acknowledge the order by signing the release and fax/email return

or thru the Ultriva portal. This confirms that the order has been received and that the delivery

date is acceptable. If you are unable to meet the delivery date or the quantity you must contact

the Material Planner and advise them of the situation.

4.5 Backorder Materials

If a shipment will be backordered, it is up to the supplier to contact VUTEQ prior to the shipment.

If the contact has not been made after the receipt of the goods, a copy of the release will be

faxed over showing the backordered items. It is the supplier’s responsibility to update VUTEQ on

the expected delivery date. If there is a potential impact on our production line or our customer’s

production line, expedites may be necessary. VUTEQ will work with the supplier to minimize the

expedite costs but the supplier is ultimately responsible.

4.6 Customs Requirements

All suppliers shipping parts to VUTEQ Canada must submit a NAFTA Certificate showing the

country of origin for the parts supplied on a yearly basis. Any charges incurred by VUTEQ

because of insufficient paperwork will be charged back to the supplier. We encourage all

suppliers to be familiar with the changing regulations for Customs Clearance, participation in

programs such as FAST, CTPAT is highly recommended.

4.7 US Suppliers

To ensure supply of goods across the border in a timely fashion and to ensure that goods are

qualified for NAFTA properly, it is important that suppliers understand their requirements. On a

yearly basis, a competent person who understands NAFTA and customs regulations must

complete a NAFTA Certificate. The Supplier or an outside source such as Willson’s International

may be solicited by VUTEQ on our behalf to provide this information.

Each shipment leaving your facility must have a Commercial Invoice, NAFTA Certificate, Bill of

Lading and Packing slip. If you are unsure of what paperwork is required before shipping, please

contact VUTEQ for direction and we will be able to assist you.

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With the ever-changing directives of border security initiatives on the

US and Canada border crossings, additional requirements for

shipping, tracking, verification, identification, etc. may be requested of the Supplier.

Section 5.0 Supplier Management and Performance

5.1 Supplier Selection

One or more of the following criteria approves new Suppliers placement on the ASL:

(RA) Proof of current ISO based registration

(CA) Customer approval, following product testing

(CS) Supplier specified by the Customer

5.2 Supplier Performance

Overall Supplier performance is measured based on Quality and Delivery equally weighted.

PPM levels should not exceed 15 and On-time delivery is to be 100%.

Suppliers’ monthly performance is rated by the Purchasing and Quality departments utilizing the

following criteria:

Suppliers are issued, on a monthly basis, a Supplier Evaluation Report detailing their

performance for the previous month.

Actions items required are based on the score achieved and follow the chart below. If improvements

are not made, further corrective action is required or re-sourcing of their materials may occur.

Rating Description

A Excellent

B Satisfactory

C Minimal Pass

D Improvement Required

F Fail - Immediate improvement action required

Score Quality Actions Required Delivery Actions Required

A 1) No Corrective Action Needed 2) Continue with Standard Process 1) No Corrective Action Needed

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Section 6.0 Nonconforming Product and Corrective Action

6.1 Nonconforming Product

The Supplier is expected to establish and maintain procedures to control all Nonconforming

products. These procedures must provide the following:

• Proper Identification of all Nonconforming product

• Immediate Containment of all suspect product

• Prevention of further inadvertent processing

• Disposition authority and timely response

• Re-inspection of repaired or rework product

• Disclosure of potential outflow with issuance of NONC.

If Nonconforming product is discovered at VUTEQ the supplier will be contacted by our Quality or

Purchasing Department. Depending on the impact of the problem, VUTEQ will direct appropriate

containment activities, provisions for replacement stock and an investigation to be initiated

immediately. These initial actions must be completed within 24 hours of the problem notification.

Nonconforming product is the supplier’s responsibility to correct in a timely manner so VUTEQ’s

production is not adversely affected and we do not impact our Customer.

Vuteq Supplier Quality representatives will determine whether sorting activities are required. This

sorting requirement could be required at the supplier location, at Vuteq, or in some cased both.

This determination will be based on the following occurrence criterial.

B 1) Improvement Plan to be Submitted 2) Plan must be submitted by end of calendar month

1) Improvement Plan to be submitted 2) Plan must be submitted by end of calendar month

C

1) Improvement Plan to be Submitted by end of current

week 2) Initial conference call to discuss Improvement

Plan. 3) Monthly conference calls to review progress until

items closed

1) Improvement Plan to be submitted by end of

current week 2) Initial conference call to discuss Improvement

Plan 3) Monthly conference calls to review progress until

items closed

D

1) Improvement Plan to be Submitted by end of current

week 2) Initial conference call to discuss Improvement

Plan. 3) Weekly conference calls to review progress until

items closed. 4) On site visit may be required to confirm activities

1) Improvement Plan to be submitted by end of

current week 2) Initial conference call to discuss Improvement

Plan 3) Monthly conference calls to review progress until

items closed

F

1) Improvement Plan to be Submitted by end of current

week 2) Initial conference call to discuss Improvement

Plan. 3) On Site visit to review issues and discuss

Improvement Plan 4) Weekly Conference calls to monitor Progress of Improvement Plan 5) On site visit required to confirm closure of

Improvement Plan action items

1) Improvement Plan to be submitted by end of

current week 2) Initial conference call to discuss Improvement

Plan 3) Monthly conference calls to review progress until

items closed

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• Compromise to Fit / Form / Function n = 1 part

• Compromise to Visual Appearance only n = 5 parts

If the supplier is requested to come onsite at VUTEQ to perform sorts, rework and certify for all

product at Vuteq. The expectation is to receive three clean certified shipments at Vuteq

before the sort/certification is considered complete. The supplier has the following options

to utilize during their containment activities:

i) The Supplier can deploy its own trained team members to Vuteq to support

sort/certify activities.

ii) The Supplier can deploy their DRE, or localized Resident Quality Engineer. iii)

The Supplier has the option of utilizing a Third Party Sorting agency to

perform the work on their behalf. Below is a provided list of Vuteq approved

sorting agencies. It is the Suppliers duty to ensure one of the three provided

agencies are on their internal approved agency list. The approved sorting

agencies for use at Vuteq Canada facilities are:

a. Q2 Management - Website – 1 888 510 0664

b. Escape Proof - Website – 519 807 3650 or 905 815 2452

c. The PIC Group - Website – 1 800 263 3735

Regardless of which sorting option is chosen, Vuteq also requires the completion of an

internal ‘Support Stuff Sorting Log’. This is to be completed on a shift to shift basis and

provided to a Vuteq representative at the end of each shift. These representatives are

also detailed on the Sort Log.

The supplier is responsible for the costs associated and making the sorting arrangements with

the outside sorting company.

VUTEQ’s supplier quality representative will issue a Cost of Poor Quality ( CPQ )

tracking form to the supplier with details of the sorting, rework, product certification and

administration costing for those situations that impact or potentially impact VUTEQ or our

customers. The overhead costs are $350.00 per day. The supplier is required to provide an RMA

# within 48 hours acknowledging these costs and payment is expected within 30 days from receipt.

Due to space restraints within the facility, a quick turnaround of nonconforming product is essential. For this reason. If an RMA is not received within 48 hours parts will be scrapped

and the supplier charged.

Corrective Actions, as described below, are required for all issues having major impact on

VUTEQ’s production and /or ability to provide quality products to our customers.

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On a regular basis, either weekly or at least supplier monthly,

VUTEQ’s Supplier Quality reprehensive will also request an RMA# for

the disposition of supplier’s nonconforming

product accumulated from our production areas that does not immediately impact our ability to

provide quality products. Again, the supplier is required to provide an RMA # within 48 hours

to authorize disposition.

VUTEQ’s Supplier Quality representative may also initiate corrective Actions for these

Supplier accumulated nonconforming products especially to address repeat problems or

worsening defect trends. The supplier is expected to address all defect conditions and implement

continual improvement initiatives for all supplied materials, product and services.

6.2 Corrective Actions

The Supplier is expected to establish and maintain procedures for dealing with corrective actions.

These procedures must provide the following:

• Investigation of the Root Cause of nonconforming product

• Implementation of Corrective Actions to prevent recurrence of problems

• Analysis of processes, concessions, quality records, service reports and customer

complaints to identify & eliminate potential causes of problems

• Application of controls to ensure corrective actions are effective

VUTEQ’s Supplier Quality representative will issue a Supplier Problem Report (SPR) to

communicate and initiate corrective action requirements to the Supplier. The report formats

correspond to our end customers’ requirements and follow their expectations for thorough

investigation, root cause analysis, countermeasure implementation and verification. For suppliers

providing products used by more than one of our customers, there will be different formats of the

Supplier Problem Report issued depending on the end customer program.

The Supplier is responsible to provide their initial response for containment and temporary

countermeasures within 48 hours of the issuance date for all Quality and Delivery problems. The

next three (3) shipments of product will be certified free from the concern identified in the SPR.

These three (3) shipments may need to be inspected at Vuteq as detailed in Section 6.1. If

inspection is required at Vuteq facilities, the sort will not be considered complete until all three (3)

certified shipments are found to be clean and free of defects. This sorting activity would include

either 100% inspection, or adequate sampling of the certified stock. If any defective parts are

found within the certified material, the containment, certification and sorting will be re-initiated.

This would include altering the previously used inspection method. Please note, during inspection

of product during sorting activities, it is the expectation of Vuteq that the entire part is reviewed

for conformance. Not only the highlighted area of concern that resulted in the sorting

requirement.

Certified material will be identified with the Vuteq ‘Supplier Certification Tag’ printed on yellow

paper. This tag shall be applied to each individual at production location area

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Supplier Certified

Instruction.xlsx

PCR-FORM.xls

FRM02-06B

Supplier PPAP Checklist.xlsx

(left conner of shipping label) but must not cover any detail on the

shipping label to ensure clear identification of all certified product.

The supplier must submit their permanent corrective actions within 14 working days of the original

issuance date. The proposed / implemented C/M’s and targeted completion date(s) are returned to

the originator at VUTEQ along with any supporting documentation for approval. A follow-up

investigation is conducted by VUTEQ to ensure that the corrective actions are in place and

effective prior to closing out the Supplier Problem Report.

The Supplier Problem Reports are communication tools that allow VUTEQ and the supplier to

document and correct issues that may arise during the relationship. Failure to properly respond in

accordance with the timing requirements and ensure corrective actions are effectively

implemented to meet VUTEQ’s criteria, will result in an audit from the Purchasing and Quality

groups and may damage that relationship for further and / or future business.

Suppliers having difficulty in understanding VUTEQ’s requirements or need assistance in

completing any documentation are encouraged to Supplier Quality representative

immediately contact our Purchasing and for their support and clarification.

VUTEQ strongly believes that solid relationships with our suppliers are essential for our success as

well as our customers’ success and developing those partnerships through effective

communication is key.

Section 7.0 Link to Referenced Documents

7.1 Documents

Vuteq Certification Tag – for use on YELLOW paper only

Vuteq Pre-Production and Prototype Material Tag- for use on BLUE paper only

Support Staff Sorting Log

Process Change Request Form (PCR)

Supplier PPAP Checklist

Contact Information List

PRCC- Process Readiness Confirmation Checklist

Trial Build Status Sheet

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VSR Rev S Supplier Requirements

PPM Reduction

Form.xlsx

Vuteq Notice of Non Conformance(NONC)

PPM Reduction Request

AMENDMENT RECORD

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VSR Rev S Supplier Requirements

01/07/10 Updated manual, contacts, sections 4.1, 6.2 L

01/17/11 Updated manual, contacts, added 1.2 Terms and Conditions M

02/07/12 Updated manual, 1.1 Environmental Section, Contact Names N

02/19/13

01/01/14

02/14/15

11/19/15

01/20/17

03/13/17

04/04/17

Updated manual, contacts, changed rating system for suppliers

Updated manual, IMDS, Supplier Ordering

Updated manual, contacts

Updated manual, contacts, added CQI requirements, QStrat quoting requirements

Updated manual, contacts, CQI, PPAP, sorting, added section 7.0 for

forms,

Updated manual, Vuteq Certified Tag requirement

Updated manual section 6.1) Non-conforming product – Sorting

requirement. Page 14/16

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