*,w - apgvbank.in 5 boosters - fic-m… · telangana +74 in andhra pradesh (total 231), 900mhz...

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- ,.r' t'1.., ;*: j '__,j ,., fift .**".,i "."".; i--# ANDHRA P}TAI}ESF{ GRAiVTEENA VTX{AS BANK {;\ Govelnnrr-nt oilndia Undenai.ing} f{e*rttr {-}ftiee :; WARAI{GAI, {Sporricre<i bi Staie L]anli ci i*riia} Planning & Development Department REQUEST PRO Last Date of RECEIPT of Tenders 271O8{2O18 up to 1.00 PM EMD amount Rs.lrOOrOOO.OO Retention Money I Price Validity Period ONE YEAR 1 Warranty for the items supplied THREE YEARS from agreement Availability of Tender Document - Bank's Website I www.apgvbank.in Tender Committee Thirnma Redd Prabhakar. CL,{ Accts G.SreqdhaL B.qdg *,W t K.Kiran Kumar Sr.Mnqr, iride*B K.Ravi Kiran General Manaqer-IV F FOR P POSAL No. of pages : 17 rj* 1poe/2ole PROCUREMENT OF TENDER Date of OPENING of Tenders i 27/08/2O7A at 1.30 PM 10o/o of the billed amount Pre-Bid Meeting - POC, (if any) | _LgJ eg2o1g at 1.oo PM M, RR.M & Credit Procurement of Mobile Signat Booster and Power Bank Page 1 of 17 ;7 MOBILE SIGNAL ,/y 7 ;.- P&D fr.e {pY ll E lnea \\6,\ i *

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Page 1: *,W - apgvbank.in 5 BOOSTERS - FIC-M… · Telangana +74 in Andhra Pradesh (total 231), 900Mhz Mobile signal boosters and power banks. 5. Bank is envisaging for the installation of

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ANDHRA P}TAI}ESF{ GRAiVTEENA VTX{AS BANK{;\ Govelnnrr-nt oilndia Undenai.ing} f{e*rttr {-}ftiee :; WARAI{GAI, {Sporricre<i bi Staie L]anli ci i*riia}

Planning & Development Department

REQUEST PRO

Last Date of RECEIPT of Tenders 271O8{2O18 up to 1.00 PM

EMD amount Rs.lrOOrOOO.OO

Retention Money

I Price Validity Period ONE YEAR

1 Warranty for the items supplied THREE YEARS from agreement

Availability of Tender Document - Bank's Website I www.apgvbank.in

Tender Committee

Thirnma Redd

Prabhakar. CL,{ Accts

G.SreqdhaL B.qdg*,Wt K.Kiran Kumar Sr.Mnqr,

iride*B €

K.Ravi KiranGeneral Manaqer-IV

FFOR

PPOSAL

No. of pages : 17 rj* 1poe/2ole

PROCUREMENT OF TENDER

Date of OPENING of Tenders i 27/08/2O7A at 1.30 PM

10o/o of the billed amount

Pre-Bid Meeting - POC, (if any) | _LgJ eg2o1g at 1.oo PM

M, RR.M & Credit

Procurement of Mobile Signat Booster and Power Bank Page 1 of 17

;7 MOBILE SIGNAL

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Page 2: *,W - apgvbank.in 5 BOOSTERS - FIC-M… · Telangana +74 in Andhra Pradesh (total 231), 900Mhz Mobile signal boosters and power banks. 5. Bank is envisaging for the installation of

RFP: REOUEST FOR PROPOSAI=

INTRODUCTION & SCOPE OF WORK

Andhra pradesh Grameena Vikas Bank is a Regional Rural Bank, sponsored by State Bank of

India, and jointly established by Government of Andhra Pradesh and Government of lndia'

Our bank has 768 branches as of now and are operating in eleven regions viz. Ashoknagar/

Bhadrachalam, Khammam, Mahabubnagar, Nalgonda, Parvathipuram, Sangareddy,

Srikakulam, Viziangaram, Visakhaptnarn. and Warangal in the States of Telangana and

Andhra pradesh. All the 76g branches have been functioning in a computerized environment

on CBS platforrn,

2. As part of Financial Inclusion, Government of india has assigned 1867 Sub Service

Area(SSA) points in the operational areas of our bank. We have 1867 Bank Mithra appointed

at all these points and are operational. Few SSA points have weak singal strength causing

hindrance to the Bank Mithra activities. These areas are named as Grey areas and require

mobile signal boosters to bsost the signal strength for uninterrupted banking services. On

pilot basis we have tested Mobile signal boosters at few of these points and these boosters

are effective in increasing the signal strength. Now Bank proposes to procure mobile signal

boosters and power bank supporting mobile signal boosters at Grey SSA points in erstwhile

districts of Khammam, Mahabubnagar, Medak , Nalgonda, Warangal in Telangana(157

locations) and Srikakulam, Vizianagaram & Vishakapatnam (74 locations)

3, you are required to submit your offer/quote on the annexure (Annexure-VI - Commercial

Bid) provided for the purpose and offers made otherwise are not accepted'

Your offer should reach us on or before - 27l$gl2018 BEFORE 1.OO PM

Tenders will be opened on - 27 /Ot3/}gLa at 1.3O PM

4. please note that you have to participate in tender and submit quote for all the 157 in

Telangana +74 in Andhra Pradesh (total 231), 900Mhz Mobile signal boosters and power

banks.

5. Bank is envisaging for the installation of 231 Mobile signal boosters, 9OOMhz and

2OOOO6A11 capaliti po*.. banks supporting above said mobile signal booster with a

minimum of following capabilities/features:

Mobile sional booster (As per NABARD aDDroved standards)

Mini design, affordable, lightening protection, Easy installation, Wide coverage, Low radiation

with below mentioned technical specifications.

ProductModel : -GSM900Frequency range: 890-915 MHz(UL) 935-960 MHz(DL)

Gain(dB) 55Db: +l- 3db (uL), 60Db+/-3db(DL)Output power: 77dBml +/-3DBMPass Band Ripple: <:3dBIlo Impedance: 50ohmsNoise Figure: < =4dBTransmission delay : <:05 micro secondsAmbient temPerature : -10C -60CPower supply: AC110-220V to DC5V

Booster Size: 140 x 100 x 30mm

(i)( ii)( iii)(iv)(v)(vi)(vii)(viii)(ix)(x)(xi)

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Procurement of Mobile Signal Booster and Power Bank Page 2 af t7

Page 3: *,W - apgvbank.in 5 BOOSTERS - FIC-M… · Telangana +74 in Andhra Pradesh (total 231), 900Mhz Mobile signal boosters and power banks. 5. Bank is envisaging for the installation of

(xii) R.eliability: G86993-86 standard{xiii) Compatibility ETS300 694-4 standards(xiv) Ideal Coverage Area(sqm): 100 sq. meter

Power Bank

{i) Power bank should support the booster supplied as per above mentionedspecifications.

{ii) Capacity 20000 mAH

SCOPE OF WORK

REGION WISE BOOSTERS PARTICULARS

The boosters to be supplied by vendors will have to be installed at the following regions:

sNo,

Name of theR.O.

No OfGray

areas.District

1 KHAMMAM 08 Khammam

2 BHADRACHALAM 57 Khammam

3 NALGONDA t2 Nalgonda

4 WARANGAL 14, Warangal

5 MAHABUBNAGR 09 Mahabubnagar

6 SANGAREDDY 35 Sangareddy

7 ASHOKNAGAR. 1B Sangareddy

oU SRIKAKULAM Srikakulam

9 VIZIANAGARAM Vizianagaram

10 VISHAKAPATNAM Vishakapatnam

TOTAL

6. As you are aware, all the technical requirements and our usual terms, conditions and

procedure for submission of your offers are indicated in our Terms and Conditions which may

be amended from time to time.7. Bank will be deploying these devices at Grey SSA areas in Telangana State(at all kind oflocations like Rural, Semi Urban, Metro) and vendor needs to provide for installation,commissioning, maintenance, repair, replacement support with well defined uptime at allthese places.

8. Bank has planned to procure 231 mobile signal boosters and power banks with an

option to freeze the price for next one year and extend the order for more/less number ofdevices depending on the requirement and performance.

9. After technical evaluation (which will, in addition to other criteria as per specs/ necessarilyinclude successful demonstration of devices integrated with our Visiontek Micro ATMs), Bankwill select the vendor on L1 basis but reserves the option open to allocate the order tomultiple vendors subject to:

Their participation in the R.FP

Fulfilling of eligibility criteria of RFP

Procurement of Mobile Signal Eooster and Power Bank Page 3 of 17

(i)(ii)

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(iii) Completion of POC (Proof of Concept)(iv) Their acceptance to match L1 price

10. The Bank proposes to invite tenders from established organizations (hereinafter referredto as "Bidder") for empanelment to undertake supply, instaliation, testing, commissioning and

maintenance of equipment as per details listed out in this document.

11. TheTender/ Bidding Document may be downloaded from Bank's Website apgvbank.in.

12. You are required to submit an 'Earnest Money Deposit' of Rs.lrOOrOOOl- in the formof Demand Draft or Banker's cheque from any nationalized Bank or from APGVB Bankfavoring'Chairman, Andhra Pradesh Grameena Vikas Bank, Head Office, Warangal".The EMD pertaining to the unsuccessful bidders will be returned soon after thetendering process and that pertaining to the successful bidders will be held by theBank throughout the validity period of the agreement / tender.

13. Pre-qualifying criteria for empanelment / Technical bid:The tenderers / bidders are required to fulfill the following:

Maintenance, Servicing of Hardware like Mobile signal boosters and power banksupporting mobile signal boosters for a continuous period of two years.

banks also in executing AMC for the same in Public Sector Banks/Private SectorBanks/Government Departments etc. at least for continuous period of two years.

They should submit necessary approvals in support of their claim

service through its branches/dealers etc. They should establish Service Centers in

the area of bank operations. They should provide Addresses of Service Centersalong with the names of Service Engineers per Regional Office and their Mobilenumbers

'r The Bidder should not be banned/ black listed I having negative remarks / poorservice etc. while dealing with the Public Sector Banks/Private SectorBankslGovernment Departments etc.

Bank reserves the right to make any changes in the terms and conditions at any stage of thetender till the last date. The tender validity will be for three vear€ from the date of awardingthe tender & agreement. The technical bid should contain all the following enclosures.

Documents to be enclosed to technical bid,a) DD for EMD amount Rs.1,00,000.00 (in a separate cover)b) Letter of Authorization - (ANNEXURE - II )c) Non-blacklisting letter - (ANNEXURE - IIi )d) Vendors Response - (ANNEXURE - IV )e) Vendors General Information - (ANNEXURE - V )f) COMPLETE Tender form (16 PAGES) set duly signed on all pages accepting the

Terms & Conditionsg) Certificate of Registration issued by the State Govt (copy).h) Experience document/copy of supply ordersi) Latest Income Tax Returns of last 3 Years,j) List of Service Centers.

Procurement of Mobile Signal Booster and Power Bank Page 4 of L7

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9. MODE OF TENDER SUBMISSIONT Tenders are to be submitted in three separatesealed covers;

1) First one for Demand Draft pertaining to the Earnest Money Deposit2) Second one for non-financial {Technical) bid3) Third for financial (Commenciai) bid.

The above three covers should be kept in ANOTHER sealed cover and to be dropped in theTender Box, or to be sent through Registered post or Courier to enable us to verify theEMD amount and technical qualifications before opening the time specified in this document.

Please note that the cover containinE EMD will be opened first, and if the Demand draftsubmitted is for the correct amount and in order, then only the non-financial (technical) bidwill be opened. If the technical bid consists of all the required / above stated documentsenclosed are found in order and accepted, then onty the financial bid will be opened. Bankreserves the right to open or not to open the financial bid of any vendor basing on theacceptance/rejection of non-financial bid and past performance.

The decision of the Bank shall be final and binding on the vendor in the matter ofinterpretation of any clause included in this tender or any dispute arising out of theexecution of tender. Bank can also terminate the tender without assigning any reason.

Completed quotations/tender shall be dropped in the tender box provided at the 4rH Floor,Department of Planning & Development, or in person or rnay be sent by registeredpost/courier to Head Office, Andhra Pradesh Grameena Vikas Bank, Warangal.

Address for Correspondence: Chief Manager (PIg &Dev)Andhra Pradesh Grameena Vikas Bank,# 2-5-All, Ramnagar, HanumakondaWarangal Dist, Telangana - 50600fE-Mail: cmpd@a pqvbank.inContact Person: for anyQueries in the tender document1. M. Balathimma Reddy - 949OL537672. Mohd.Shahebar- 949AL57463

OTHER TERMS & CONDITIONS

For Hardware. Software & Maintenance Services

New product: The Vendor warrants that the products supplied under the Contract arenew/ unused, of the most recent or current model and they incorporate all recentimprovements in design and I or features. The Vendor further warrants that all theProducts supplied under this Contract shall have no defect, arising from design orfrom any act of omission of the Vendor, that may develop under normal use of thesupplied products in the conditions prevailing in India.

Term of Warranty for Hardware Components: Onsite comprehensive warranty forall the hardware components including free replacement of spares, parts, kits as andwhen necessary will be 36 months from date of installation or 39 months from dateof delivery, whichever is earlier.

Term ofSoftwaresoftware.

Warranty for Softwarel Warranty for the System Softwa reloff- the-she I fwill be provided to the Bank as per the gen itions of sale of such

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2.

3.

Procurement of Mobile Signal Booster and Power Bank Page 5 of 17

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4.

5.

Performance Quarantee: The Vendor shall in addition comply with the performanceguarantees specified under the Contract. If, for reasons attributable to the Vendor,these guarantees are not attained in whole or in part the Vendor shall rnake suchchanges, modifications and / or additions to the Products or any part thereof as maybe necessary in order to attain the contractual guarantees specified in the Contract atits own cost and expense and to carry out further performance tests.

On-site comorehensive warrantv: The warranty would be on-site andcomprehensive in nature and back to back support from the OEM" The vendor willwarrant all the hardware and software against defects arising out of faulty design,materials and media workmanship etc. for a period of three years from the date ofacceptance of the hardware and software. The vendor will provide support forOperating Systems and other preinstalled software components during the warrantyperiod of the hardware on which these software & operating system will be installed.The Vendor shall repair or replace worn out or defective parts including all plasticparts of the equipment at his own cost including the cost of transport'

Maintenance during warranty: During the term of the contract, the VENDOR willmaintain the equipment in perfect working order and condition and for this purposewill provide the following repairs and maintenance services:

a) Qualified Personnel: Free maintenance services during the period ofwarranty. Professionally qualified personnel who have expertise in the hardwareand system software supplied by the vendor will provide these services.

b) Timings & Exigencies: The Bidder shall rectify any defects, faults and failuresin the equipment and shall repair/replace worn out or defective parts of theequipment during working hours i,e. from 8,00 A.M. to 8.00 P,M. on all workingdays (viz. Monday to Saturday). In case any defects, faults and failures in theequipment could not be repaired or rectified during the said period, theengineers of the VENDOR are required to accomplish their duties beyond thesaid schedules in case of any situation if it warrants. In cases whereunserviceable parts of the equipment need replacement, the VENDOR shallreplace such parts, at no extra cost to the BANK, with brand new parts or thoseequivalent to new parts in performance. For this purpose the VENDOR shallkeep sufficient stock of spares at Bank's premises and at the premises of TheVENDOR.

c) Response time: The maximum response time for a maintenance complaintfrom the site of installation (i.e. time required for Vendor's maintenanceengineers to report to the installations after a request call / fax /e-mail is madeor letter is written) shall not exceed 4 (four) hours.

d) Repair Time: The VENDOR shall ensure that faults and failures intimated byBank as above are set right within 6 (six) hours of being informed of the same.In any case the equipment should be made workable and available not laterthan the Next Business Day.

e) Up Time: The VENDOR shall ensure that the full configuration of the equipmentis available to the BANK in proper working condition viz. uptime of 95o/o of thetime on a 24x7x365 basis.

f) The VENDOR shall ensure that the meantime between failures (including anymalfunctioning, breakdown or fault) in the equipment or any part thereof, as

calculated during any and every quarter (period of three consecutive months) is

not less than 90 days

g) PENALTY FOR DELAY IN PREVENTM MAINTENANCE: During Warrantyperiod service support should be provided with in six hours of lodgingcomplaint. In case the rectification is delayed more than above stipulated timeor any part needs to be taken to the vendors lab for repair, the vendor shouldprovide standby equipment. Failure to do so, on the part of the vendor, shallmake the vendor liable ;

1) FOR A PENALITY OF RS.SOOI- PER DAY

6.

Procurement of Mobrle Signal Booster and Power Bank

24 HOURS

Page 6 of 17

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7.

8.

2) REIMBURSINGSING THE EXPENSES INCURRED BY THE BANKFOR GETTING THE FAULT REMOVED / RECTIFIED, iN CASETHE VENDOR FAILS TO RECTIFY THE FAULT EVEN AFTER TWOWORKING DAYS OF CALL LOGGED BY US

3) REIMBURSING THE LOSS INCUR.RED BY THE BAI\K DUE TODELAY IN SERVICE

h) Any penalty due during the Warranty period will be adjusted against the 10o/o

Retention Money retained by the Bank.

For purpose of calculating penalty, uptime is calculated as under :

Uplime(%)= Sum of total hours du m of downtime hours durinq month X 100' Sum of total hour-s during the month

Total hours during the month = No. of working days x B

i) The VENDOR shall ensure that the meantime between failures (including anymalfunctioning, breakdown or fault) in the equipment or any part thereof, ascalculated during any and every quarter (period of three consecutive months) isnot less than 90 days.

j) Preventive maintenance: the VENDOR. shall conduct Preventive Maintenance(including but not [imited to inspection, testing, satisfactory execution of altdiagnostics, cleaning and removal of dust and dirt from the interior and exteriorof the equipment, and necessary repair of the equipment) once SffiEg-51gs-{5ggduring the currency of this agreement on a day and time to be mutually agreedupon. Notwithstanding the foregoing the VENDOR recognizes Bank's operationalneeds and agrees that Bank shall have the right to require the VENDOR toadjourn preventive maintenance from any scheduled time to a date and timenot later than 15 working days thereafter.

k) Changes at NO extra cost: All engineering changes generally adopted hereafterby the VENDOR for equipment similar to that covered by this AGREEMENT, shallbe made to the equipment at no cost to the Bank.

l) Qualified Engineers: Qualified maintenance engineers totatly familiar with theequipment shall perform all repairs and maintenance service described herein.

m) Maintenance of Register: The Bank shall maintain a register at its site inwhich, the Bank's operator I supervisor shall record each event of failure and /of malfunction of the equipment. The VENDOR's engineer shall enter the detailsof the action taken in such register, Additionally every time a preventive orcorrective maintenance is carried out, the VENDOR.'S engineer shall rnake,effect in duplicate, a field call report which shall be signed by him andthereafter countersigned by the Bank's official. The original of the field callreport shall be handed over to the Bank's official.

n) The VENDOR shall provide replacement equipment, if any equipment is out of thepremtses for repairs.

Ownership of the Equipment: Any worn or defective parts withdrawn from theequipment and replaced by the VENDOR shall become the property of the VENDOR andthe parts replacing the withdrawn parts shall become the property of Bank,

Access for Repair/Maintenance: The VENDOR's maintenance personnel shall begiven access to the equipment when necessary, for purpose of performing the repairand maintenance services indicated in this agreement.

Shifting/Relocation to other branch: However if Bank desires to shift theequipment to a new site and install it thereof urgently, the VENDOR shall be informedof the same immediately. THE Bank shall bear the charges for such shifting and theVENDOR shall provide necessary arrangement to Bank in doing so. The terms of thisagreement shall continue, after such shifting to the alternate site and reinstallation

mthereof would continue to apply and binding on the VENDOR--

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Procurement of Mobile Signal Booster and Power Bank ?age7 of 77

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10. NO term or provision hereof shall be deemed waived and no breach excused, unlesssuch waiver or consent shall be in writing and signed by the party claimed to havewaived or consented. Any consent by any party to or waiver of a breach by other,whether express or implied, shall not constitute a consent to or waiver of or excuse foranother different or subsequent breach.

11. Levy of Penalty & Right to Cancel Order: If, in a quarter, the VENDOR does notfulfill the provisions of clauses (b), (c), (d), (e) and (f), the penalties mentioned in (g)shall be levied and recovery of such amounts shall be made from the 10olo RetentionMoney held with the Bank, without prejudice to the right of the Bank to cancel thecurrent orders or stop placing of further orders.

72. Vendor' s Negligence / Indemnification of Loss: On account of any negligence,commission or omission by the engineers of the VENDOR and if any loss or damagecaused to the Equipment, the VENDOR shall indemnifylpay/reimburse the loss sufferedby the BANK.

13. Future additions of Hardware / Software:

13.1 The Bank would have the right to:a) Shift supplied systems to an alternative site of its choice.b) Disconnect / connect / substitute peripherals such as printers, etc. or devices or

any equipment / software acquired from another vendor.c) Expand the capacity / enhance the features / upgrade the hardware /software

supplied, either from the vendor, or another vendor, or developed in-house.Provided, such changes or attachments do not prevent proper maintenance from beingperformed, or unreasonably increase the VENDOR cost of performing repair andmaintenance service.

13.2 The warranty terms would not be considered as violated if any of (a), (b) or (c) abovetake place, should there be a fault in the operations of the system, the vendor, wouldnot unreasonably assume that the causes lie with those components / software notacquired from them.

14,1 PAYMENT TERMS

Advance Payment: NO advance amount shall be paid along with the purchaseOrder/Letter of Intent.'i 9O o/o Payment shall be made only after successful installation & successful

acceptance tests (shall be made if warranted by the Bank).'i 10% shall be retained as Retention Money towards the performanceGuarantee for the period equalent to the period of warranty

than APGVB, for 7Aa/o of the total project cost (hardware, software andnetworking items put together) valid for a period of 36 months from the date ofinstallation or for a period of 36 rnonths / 39 months from the date of delivery,whichever is earlier, the Retention Money shalt be paid to the vendor.

schedule (No representation will be entertained for releasing Ad-hoc payments,of any nature):

a. Advances Payment with LOI/PO : NfL

b. Against delivery and installation reports: 9oo/o of the total Cost

c. After completion of the warranty period: LOo/o of the total cost(RetentionMoney) or against production of Bank Guarantee before the end of the warrantyperiod or a deposit in the fsrm of a Special Term Deposit with APGV Bank at ourASHOKNAGAR Branch. The fixed deposit.receipt has to discharged by the

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Procurement of Mobile Signal Booster and power Bank Page 8 of 17

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Vendor on the back side of the STDR. and will be marked LIEN by the Branchconcerned.

14.2 A suitable undertaking letter will also be obtained apart from the usual lien undertakingietter

15.1 CONFIDENTIALITY:

The VENDOR acknowledges that all material and information which has and will comeinto its possession or knowledge in connection with this agreement or the performancethereof, whether consisting of confidential and proprietary data or not, whosedisclosure to or use by third parties may be damaging or cause loss to Bank will alltimes be held by it in strictest confidence and it shall not make use thereof other thanfor the performance of this agreement and to release it only to employees requiringsuch information, and not to release or disclose it to any other party. the VENDORagrees to take appropriate action with respect to its employees to ensure that theobligations of non-use and non-disclosure of confidential information under thisagreement are fully satisfied. in the event of any loss to the Bank in divulging theinformation by the employees of the VENDOR, the bank shall be indemnified. TheVENDOR agrees to maintain the confidentiality of the Bank's information after thetermination of the agreement also.

75.2 The VENDOR/Bank will treat as confidential all data and information about theVENDOR/Bank/Contract, obtained in the execution of this tender including anybusiness, technical or financial information, in strict confidence and will not reveal suchinformation to any other party.

15.3 Force Majeure

The parties shall not be liable for default or non-performance of the obligations under thecontract, if such default or non-performance of the obligations under this contract iscaused by any reason or circumstances or occurrences beyond the control of the parties,i.e. Force Majeure.

For the purpose of this clause, Force Majeure shall mean an event beyond

the control of the parties, due to or as a result of or caused by acts of God, wars,insurrections, riots, earth quake and fire, events not foreseeable but does not include anyfault or negligence or carelessness on the part of the parties, resulting in such asituation.

In the event of any such intervening Force Majeure, each party shall notify the otherparty in writing of such circumstances and the cause thereof immediately within fivecalendar days. Unless otherwise directed by the other party, the party pleading ForceMajeure shall continue to perform/render/discharge other obligations as far as they canreasonably be attended/fulfilled and shall seek all reasonable alternative means forperformance affected by the Event of Force Majeure.

In such a case/ the time for performance shall be extended by a period/s not less thanthe duration of such delay. If the duration of delay continues beyond a period of threemonths, the parties shall hold consultations with each other in an endeavor to find asolution to the problem.

Notwithstanding above, the decision of the Bank shall be final and binding on the Vendor.

16.1 Resolution of Disputes

The Bank and the Vendor shall make every effort to resolve amicably, by direct informalnegotiation, doy disagreement or dispute arising between them under or in connectionwith the contract. If after thirty days from the commencement of such informalnegotiations, the Bank and the Vendor have been unable to resolve amicably a contractdispute; either party may require that the dispute bearbitration

resolution by formal

Procurement of Mobile Signal Booster and Power Bank Page 9 of 17

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AII questions, disputes or differences arising under and out of , or in connection with thecontract, shall be referred to two Arbitrators: one Arbitrator to be nominated by the Bankand the other to be nominated by the Vendor. In the case of the said Arbitrators notagreeing, then the matter will be referred to an umpire to be appointed by the Arbitratorsin writing before proceeding with the reference. The award of the Arbitrators, and in theevent of their not agreeing, the award of the Umpire appointed by them shall be final andbinding on the parties.

The Arbitration and Reconciliation Act 1996 shall apply to the arbitration proceedings and

During the period of dispute each party sha tinue its obligations under this tender.

L7.L Black listed / Fina with APGV BANK

Vendors who are black by any organization or Bank or those vendors havingfinancial disputes wi Bank are not eligible for participation in the tender process.

MANAGER (I)As above

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Procurement of Mobile Signal Booster and Power Bank Page 10 of 17

the venue of the arbitration shall be Warangal or

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ANNEXURE.I

CHECK LIST FOR VENDORS

Submission of tender

Vendors are advised to check & ensure to enclose the following list of documentsbefore submitting the Tender

1, Demand Draft for EMD for Rs.100000/-

2. Letter authorization to the representing executive{s) (Format in ANNEXURE-II)

3. Self-declaration letter for not having BLACK LISTED by any Bank or Govt' Organization

- (Format in ANNEXURE-III)

4. Vendors Response - (Format in ANNEXURE-IV)

5. Bidder's General Information (Format in Annexure-V)

6. Complete Tender Document signed on all the pages {16 pages)

7. Certificate of Registration copy

a. (Registration with Government of AP or TS)

B. Memorandum of Articles of Association, Partnership Deed, if any

9. Sales 1 GST Tax - Registration Copy

10. iT Return for last 2 Years

11. Audited Balance sheets and Profit & Loss

a. (Financial /Turnover) Statements for last two years

12. Experience documents / Copies of Purchase Orders & Delivery certificates

13. FINANCIAL BID - (Format in ANNEXURE-VI)

r+. Other required documents mentioned in this tender document

ote: NON-SUBMISSION of any above documents may result in rejection oftender or as decided by nk

f-+FSrh!L-{ \i_i'

E i*,,r,': 0iiira" i,ti\,@::;;

Procurement of Mobile Signal Booster and Power Bank Fage 11 of 17

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DRAFT - Letter of Authorization

Ref. No. dated /_2018

General Manager (I)Andhra Pradesh Grameena Vikas Bank,Head Office, Warangal,H.No.2-5-8/1, Ram Nagar, Hanmakonda,Warangal Urban District- 506001Telangana State

Dear Sir,

Tender Ref. No: 4 /?OLA-L9 dated O4/O7lz0tg

ANNEXURE-II

who ar(We Mls

established and reputed vendors I suppliers of various electronic items, viz; Mobile Signa

boosters, power banks, etc., having factoriet

at an(

do hereby authorizr

S rilS mt/ Ku m/Ta nsgender

offer our tender/quotation,

invitation for offer.

{Name) tr

negotiate and conclude the contract with you against the abovr

The above representative shall be responsible for answering any query

required during the process of tender opening for smooth conclusion.

and authenticate ar

Yours faithfully,

For and an behalf of M/s(Name of Printer/manufacturer)

Signature of the Authorized Person

Note: This letter of authority should be written / printed on the letterhead of thtprinter/manufacturerls and should be signed by a competent person of the printer ,

manufacturer.

Procurement of Mobile Signal Booster and Power Bank Page L2 of L7

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ANNEXURE-IIIDRAFT . NON-BLACKLISTING LETTER

Our Lr No: dated /_2078General Manager (I)Andhra Pradesh Grameena Vikas Bank,Head Office, Warangal,H.No.2-5-B/1, Ram Nagar, Hanmakonda,Warangal Urban District- 506001

Telangana State

Dear Sir,Tender Ref. No: 04 l20te-19 dated A4/A7lz0/a

IlWe M/s who

established and reputed vendors / suppliers of various electronic items, viz;

boosters, power banks, etc.,

factories at

Mobile Signa

havinq

ant

do hereby confirm thal

our concern is NOT-BLACKLISTED by any Bank nor a Govt. organization during the lasl

THREE years.

We assure you of our best services timely and qualitatively.

Yours faithfully,

For and on behalf of M/s(Name of Printer/manufacturer)

Signature of the Authorized Person

Note: This letter of NON-BLACKLISTING should be written / printed on the letterhead of theprinter/manufacturer/s and should be signed by a competent person of the manufacturer.

Procurement of Mobile Signal Booster and Power Bank Page 13 of 17

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Vendor's Resoonse(To be given on Vendors'ietter head)

To,The General Manager,Andhra Pradesh Gran'leena Vikas BankHead Office * Warangal

(Invariably respond to all the following parameters / aspects. Do not deleteparameter from/to this list. However, you may attach a separate sheet tocomments, if any)

ANNEXURE - IV

or add anyrecord your

S.No ParameterYour

resoonse

1 Whether agreeable to all the terms and conditions expressed by the Bank Yes/No

2Whether agreeable to the payment norms of the Bank; support out ofworking hours of the Bank I Vendor.

Yes/No

3

Whether having a minimum 2 years of experience in this field having one

or two reputed companies as their customers. If yes, the opinion letters ofthe customers are to be enclosed.

Yes/No

4 Whether agreeable to place one service engineers in the sites each RO

specified by the bank & to the penalty clause expressed by bank.Yes/No

5 Whether you are ready to match the price of the lowest vendor quoted' YeslNo

6Whether vendor has presence of service outlets at our area of operation forthe last 2 years.

YeslNo

7Whether you are acceptable to maintain the required spares at the RegionalOffices.

Yes/No

We have read and understood all the terms and conditions stipulated by the Bank in the tenderAnnexures and the subsequent amendments, if any, for coverage of all categories of equipmentand do hereby agree to each and every item indicated therein.

Date: 1_JZOTB

COMPANY SEAL AUTHORISED SIGNATORY OF THE COMPANY

Procurement of Mobile Signal Booster and Power Bank Page 14 of 17

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ANNEXURE - Yn=ro.',,ffi

YANDHRA PRADESH GRAMEENA VIKAS BANK

Head office :: Warangal

VENDOES DETATLSProgurement of Mobile Signal Booster & Power Banks

PLEASE FILL UP ALTTHE CgLUMNS LE-GIBLY

s,No Specifications Particulars

1

Name of the Unit/Firm with fulfaddress with Telephone I Mobile/FAX. NoslEmail Address etc.,

Administrative Office

Email:Mobiler

Factory Address:

Whether ISO certified /IBA/RBI/5BI/approved Unit(if so, enclose copy of relativecertificate issued)

2

CONSTITUTION(Enclose evidence like Certificateof Commencement of Business /memorandum of Articles ofAssociationl Partnership DeedEtc)

a) Proprietary /Partnership /Private/Limited/ Public ltd. Company/Co-opSociety (Delete, if inapplicable)

b) SSI Registration No./Trade LicenseNo.(Enclose Copy of Certificate)

Date valid up to : / /

3

Year of Establishment/Experience in line of activity:(Please see Annexure-I)Eligibility criteria for categorywise minimum length ifexperience required)

Year of establishment :

Experience in years of the Proprietor / partner/ Director of the unit : years

Procurement of Mobite Siqnal Booster and Power Bank Page 15 of 17

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S.No

Specifications Particulars

A- Name of the Proprietor/Mng. Partner/Mg. Director etc

5Name and addresses of theBankers I Phone Numbers

BANK:BRAI\CH:A/c No:IFS Code:

6Whether registered for GSTpurposes (Mention No. & Dateand furnish copies)

7Whether an Assesse of IncomeTax (Enclose copies of IT Return forthe last 3 years with all enclosures)

PAN No

GST No

B

Annual Turnover for the last 2years

(Balance Sheets to be enclosed)

Rs. in lakhs

Year 2015-16

Year 2016-17

Rs.

Rs.

9

Names of Institutions/ Govt,Agencies / Banks, reputedcompanies etc., to whom yourunit is executinq AMC works

You may submit EMPANELMENT LETTER /AMC AGREEMENT

10

Were you removed / blacklistedat any time in any Bank / Govt.organization?

if yes mention details, if no,address a letter

YES / NO

COMPLIANCE STATEMENT

Declaration :

We hereby undertake and agree by all the terms and conditions stipulated by the Bank in theRFP/Tender Document (and Annexures), and those specified in the Bank's website,www.apgvbank.in under the head * procurement News.

PLACE :

DATE : / lzAt9

Stamp/Seal SignatureDesignation

ANNEXURE - VI

Procurement of Mobile Signal Booster and power Ban Page 15 of 17

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I

fINANCIAL BID FCIRMAT

ANDHRA PRADESH GRAMEENA VIKAS BANKHead Office: Warangal

COVERAGE OF HARDVIIARE UNDER AMC

Q{J#yA?Xmru $r#ffi &4#ffiHLffi Sgffiffi&tu e$#ffiS?'ffi$*S,&rum $}#kwtrffi. ffiAru${(Rates quoted are inclusive of all taxes)

s.No Item Quantity

Tender valueper unit(In Rs)

Tender Value forTotal quantity

(In Rs)

1 Mobiie Signal booster 231

ZPower Bank supportingMobile signal booster

231

Note: Amount quoted should be inclusive of all taxes.

We agree that

1) The quantity mentioned above is only indicative and is mentioned for the purpose o,f

calculating the average price to arrive at the lowest quote.

2) The actual quantity depends on the hardware in use at the branches under the RegionalOffice.

3) All other terms and conditions as well as technicai details as per the current set of Bank's'Master Documents' hold good.

4) In case of error, on our part, in calculation of total amounts, unit-price is taken for arrivinEat the total value.

COMPANY SEAL AUTHORISED SIGNATORY COM PANY

Name of the authorized person & Designation

Procurement of Mobile Signal Booster and Power Eenk Fage !.7 of t 7