w. barriers to participation...
TRANSCRIPT
W. BARRIERS TO PARTICIPATION
INTROWCTION
The oeed for Part icipative Management has been fe l t
and i t s importance need not be over-emphasised now. I t i s an
accepted fact that the Part icipative Management, I n general helps
to improve the functioning of an organisation and also to develop
a cordial environment conducive to the industr ial harmony.
Eventhwgh the employees are expected to part icipate i n the
decision-making process, and though the management can enjoy
many advantages through the use of Part icipative Management, the
employees are not able to fu l ly and effect ively part lcipate to the
maximum extent possible i n the schemes of workers' participation.
This means that some factors are preventing them to partlcipate.
These factors may be organisational or situational i n neture.
kmetimes the management i tse l f may be a constraint o r the
management may feel that i t s subordinates are the main barr iers .
Hence, i n t h i s chapter an attempt i s made to identi fy
the barr iers In the Mi l ls under study through the perception of
the sample respondents. The barr iers have been grouped under
the following four major grwps:
1. Organlsational Barrlere,
2. Situational Barriers,
3. Managerial Barriers, and
4. Subordinate Barriers.
The sample respondents have been given a
comprehensive l i s t of barriers and asked to identify the major
barriers according to their perception. However, managerial
barr iers have been identified by the workers and subordinate
barriers by the Supervisors and Executives.
A frequency distributions based on the perception of
the employees for the different barriers have been worked w t . In
each category of employees, the total number of barriers indicated
by them have been taken as hundred, to work out the percentage
for each barrier. The percentages thus worked out w i l l be
helpful to identi fy the major barriers, as fe l t by the sample
employees.
oRGANISATIONAL BARRIERS (08)
Very often, the organisation i tse l f may become a
serious barrier to effective participation. An organisation has to
co-ordinate different factors l i k e land, labour, capital and raw
materials for i t s production. I n th is process the management
should take decisions at different levels to economise the use of
resources. Under th is sitwtlon, the management i tse l f may either
take decisions without allowing the employees to participate i n I t s
managerial act1;itles. Or Introduce programmes (or may have rules
and regulations) whlch can act as a direct or an Indirect barrler.
These barriers are called orgsnisational barriers. I n the mi l ls
under study a l l categories of sample employees have been asked
to indicate the different organisatlonal barriers present i n their
organisation. Following nine organlsational barriers have been
Included for investigation:
: O r g a n i s a t l o n a l S ize
: T r a d i t i o n bound approach
: Procedure o f Implementing P o l i c i e s
: Q u a l l t y o f Personnel
: S t r u c t u r e o f Organ isa t ion
: Technology and Work process
: Lack o f Support by o t h e r Ca tegor les o f Employees
: Lack o f a p roper reward system f o r P a r t i c l p a t l v e Management; and
: Leve l o f Comnunication.
The responses of the employees have been given i n the
form of a frequency distribution i n Table 9.1.
Among the above nine factors identified as
organisatlonal barriers, the three groups of workers feel that the
size of organisations has been the main barrier affecting
participation. A huge organisation flnds It d i f f icu l t to mobillze I t s
workers and motivate them for active participation. Thia seems to
be the opinion of the majority of the workers. Secondly, the
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technology and work process act as another barrier. Frequent
changes i n technology and the consequent changes i n the work
process act as a restraint on the workers. The quality of
personnel and tradlt ion bound approach are the other two
Important barriers for effective participation. Excluding the above
four factors, the remaining f ive factors, according to the workers
are not the maln barriers.
However, the Supervisors are having a sl ightly
different view. According to them, the followlng factors are the
main barriers of participation:
081 : The size of organisations
088 : Lack of Proper reward system for Participative
Management, and
082 : Tradition bound apprmch
Further, they feel that the organisational structure too
I s to some extent a barrier for participation. Hence, to facilitate
the growth of the effective and active participation of Supervisors
structural changes i n the organisation are needed. This means that
they are not Satisfled with the existing structure of the
organisations.
The Executives also feel that the above four factors
have been the main barrlers for the active participation of
employees. However, the order of importance differs, They feel
that lack of proper reward system for Participative Management i s
the most serious barrier. I n addition to i t the changes i n
technology and work process, procedure of implementing policies,
and lack of support by other categories of employees are also
responsible for reducing the level of participation.
Hence, the factors to which attention should be paid i n
order to promote the participation of the employees In the mi l ls
under study:
081 : The Size of the organlsatlon
086 : Technolgoy and work process
085 : The Structure of the organisation
082 : Tradition bwnd approach
087 : Lack of Support by other categories of employees; and
008 : Lack of proper reward system for Participative
Management.
SITUATIONAL BARRIERS (SIB )
Apart from the Organisational barriers, I t may be
possible that the employees may have other type of barriers.
These may be related to the pol i t ical condition prevailing i n the
country, or policies of Government and so on. Theme barriers are
know as situational barriers. However, these barriers can also be
effective constraints on participation. Further these barriers w i l l
commonly affect a l l categories of employees. As such three
groups of Workers, Supervisors and Executives have been asked to
mentlon whether M' not these barrlers are exletlng I n the ml l ls
under study. The following situational barriers have been included
i n the analysis:
SIB1 : Lack of Time
SIB2 : Poli t ical Condition of the country
SIB3 : Attitude of Trade Unions i n the plant
SIB4 : Mult ipl ici ty of Trade Unlons
SIB5 : Attitude of Central Trade Unions
SIB6 : Attitude of Central Employers Organisation, and
SIB7 : Lack of Support from the Government.
The responses of the employees of the two mi l ls have
been summarized i n Table 9.2. The workers i n general feel that
the main situational barriers whlch reduce their participation are:
Attitude of Trade Unions i n the Plant and time. They feel that
the attitudes of the existing trade unions I n the organisation are
not stable. They also feel that lack of time i s another important
constraint. Further, the impact of the pol i t ical condit im of the
country and the attltude of Central Employers Organisations which
form the other two important Situational Barriers has also been
felt. The rernalning three Situational Barriers have not been felt
eo seriously at a l l .
However, Sopervlsors feel that the most serious
S i t w t i m l Barr ier I s the mul t ip l ic i ty of trade unions. The
attitude of the trade unions I n the plant, the attltude of the
Central trade unlons, Time and pol i t lca l conditions of the country
are coming only next In importance. Accwdlng to the Executives,
the mult ipl ici ty of trade unions, the pol i t ica l condition I n the
country, the att l tude of trade unions i n the plant, time and
attitude of the Central Employers Organisations are the serious
situational barr iers and a l l of them have been equally effective in
preventing the i r participation.
Consolidating the views of a i l the employees, the
S i t ~ t l o n a l Barr iers which act as the foremost constraints are: Lack
of Time, Attitude of trade unions i n the plant, and pol i t ica l
conditions In the country. The mult lpl Ici ty of trade unlons and
the att i tude of Central trade unions are occupying a place of only
secondary Importance as constraints.
MANAGERIAL BARRIERS (MB)
Manegerlal Barr iers existing i n an organisation can very
well be fe l t by the workers and these barr iers can also be a
serious constraint on the lntroductlon and implementation of
programmes of Part iclpatlve Mamgement. Hence, the workers have
been asked how far these barr iers are existing i n the m i l l s under
study. The following four managerial barr iers have been included
I n the anslysis.
MB1 : Style of functlonlng of the manager
MB2 : Difficult to implement
M83 : Lack of Security, and
MB4 : Not wl l l lng to share the power.
A frequency distribution of the different categories of
employees who felt the presence of these constraints have been
given i n Table 9.3. The responses of the workers show that,
among the four important managerial barr iers, the style of
functlonlng of the managers occupy a place of primary Importance
In Impeding the implementation Programme of Part lclpatlve
Management. This means that the managers function i n a tradit ion
bound way on the basis of their habit and they are not functioning
I n a scientific manner. A l l these imply that, the workers expect
the managers to be objective and scientlflc i n the l r functlonlng and
thereby encourage their particlpatlon.
The next important barr ier, according to the workers
I n the mi ls under study I s the approach of the managers to the
problems of implementing schemes of workers' partlcipatlon. In
the opinlon of the workers the managers of the organlsatlons feel
that i t would be very difficult to Implement the Part icipative
Management schemes. This kind of a feeling would have been
created among the managers by the fact that successful
participation of workers I n the managerial functions would require
a higher level of education and tralnlng.
The fear about the lack of disclpl lne has been the
th i rd Important barr ler. Here the workers feel that the
managements fear that the deterioration of dlsclpl lne among the
workers cannot be prevented as long as they are allowed to
partlclpate i n the decision-maklng process and managerlal functions,
Thls type of fear can be removed only by the workers th rwgh
the l r self-dlsclpllned behavlour. They must prove that they can
partlclpate In the managerlal functlons without affecting the smooth
functioning of an organlsatlon and I t s organlsatlonal envlronment.
The unwllllngness of the management to share i n the
process of decision-making has also been ldentl f led by the
workers as one of the managerial barr iers. However, I t occupies
only the last place In the i r order of preference. Thus, some of
the workers feel that the management i s not wi l l ing to share i n the
process of decision-making with the workers. They are under the
lmpresslon that the management expects them as to do the work for
whlch they are paid. In other words, the management wants to
keep the workers only as subordimtes. ow ever, th i s type of
feeling has to be changed In the modern days and the management
s h w l d reallse the fact that the employer-employee relationship has
undergone radical change In recent tlmes, and they are expected to
play a poslt lve and concrete ro le In the managerlal activities of
the organlsatlon.
SUBORDZNATE BARRIERS (SUB )
I t cannot be denied that the workers are also to a
certaln extent responsible for the growth of 'managerial barr iers' .
I n a less developed or developing country, the workers may not be
aware of their ro le i n Participative Management. Even i f they
know, they may not be wil l ing to participate or they may not have
the competence and expertise generally requlred to render thei r
participation effective. The workers may not be i n a position to
reallse thelr own inadequecies. These are called Subordinate
Barrlers. Supervisors and Executives of the mi l ls under study
have been asked to mentlon the different types of Subordinate
Barriers prevailing i n their mil ls. To assist them, they are
furnished with the following l i s t of Subordinate Barriers.
SUB1 : Lack of Competence
SUB2 : Lack of Desire
SUB3 : Lack of Expertise, and
SUB4 : Unawareness of being expected to participate.
The views of the Supervlsors and. Exocutlves of the
two mi l ls about the presence of Subordinate Barriers have been
presented I n Table 9.4.
According to the perception of the Supervisors and
Executives, the most important Subordinate Bsrrler i s the lack of
expertise on the part of the workers. Thls means that the
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workers do not possess the knowledge abwt the concept of
Part iclpative Management, which can help them to make significant
contributions th rwgh their participation. When the workers lack
the expertise necessary for effective participation, they may not
be able to show any Interest i n the programmes of Part icipative
Management. Thls has been a serious barr ier i n the mi l ls under
study.
The second Important barr ier that prevai ls among the
workers, as realised by the managerial staff, I s the i r lack of
competence. The Supervisors and the Executives feel that though
the workers are allowed to participate I n the declslon-making
process, they do not freely come forward to do so. Under such
circumstances, the scheme meant for promising workers'
part lcipatlon w i l l not be a success at a l l . Unless and unt i l the
employees are educated as to how to participate, th i s would
remains as a barr ier.
The next barr ier i s the lack of awareness among the
workers a b w t the opportunities they are given to part icipate i n
the decision-making processes. The workers fa i l t o part icipate I n
the declslon making process, simply because of the i r ignorance.
This may happen due to communication gaps as well.
The lack of desire or willingness to part icipate i n the
managerial functions of the organisation has been regarded as the
last barr ier. for effectlve .participation. Very often the workers
tend to feel that participatlon In decision-maklng warld add to
their respbnsibillty. Besides they also, probably think that they
w i l l not be rewarded for the i r participation i n decision-maklng or
they f a i l t o realise the fact that participation i n decision-making
i s a part of their job.
Whatever be the nature of Subordlnate Barriers, I t I s
the responsibillty and duty of the management to take suitable
measures to provide necessary education and training to the
workers as a major pre-requisite to faci l i tate the growth of the
workers' knowledge abwt part icipative management. Perhaps th ls
may require a long period of time. But i t should not be given up
as same thing beyond the reach of the organisation.
SUMMARY
The study makes i t evident that the following barr lers
for effective participation could be seen i n the m i l l s under study.
The main constraints of participation are organlsational barriers,
Situational Barriers, managaria1 barr iers and the Subordinate
Barriers. The components of different barr iers under each of
these four broad classifications are summarised below.
ORGANISATIONAL BARRIERS
081 : Slze of the Organisation
086 : Technology and work process
005 : Organisatlonal Structure
082 : Tradition bwnd approach
087 : Lack of support by other categories
of employees, and
088 : Lack of proper reward system for
Participative Management.
SITUATIONAL BARRIERS
SIB1 : Lack of time
SIB3 : Attitude of trade unions i n the plant
SIB2 : Poli t ical condition i n the country
SIB4 : Mult ipl ici ty of trade unlons, and
SIB5 : Attitude of central trade unions.
MANAGERIAL BARRIERS
MBl : Style of functioning of the manager, and
MB2 : Difficult to implement.
SUBORDINATE BARRIERS
SUB3 : Lack of expertise, and
SUB1 : Lack of competence.