wais high level overview

Citi Technology Infrastructure – Internal

Web Automation Information System(WAIS)

2WAIS Overview– June 10– Version] 1

Contents

Overview

Homepage

Controls

WAIS Functionality– Device reset– System Development– User scheduling– Emergency ID release– Reporting

Appendix / Contact Information


Overview

Web Automated Information System (WAIS)o Web-based self service portal accessed via Single Sign-ono Empowers users to drive automation towards end goalo Innovative technology – real time communication: MF/VT/OA/VC

Self-Service for any repeatable tasks

• Frequently Prescribed Mainframe Operations Requests

• Printer/Terminal; Batch/Task; and ID/Access Management

• Production and UAT/Development Environment Support • Secure Authentication, Authorization, and Accounting

• Intuitive GUI

• Quick Search

• On-line Help

• Support Links

WAIS – Home Page


WAIS – Controls

• Access Control Security via Single-Sign-On Authentication

• Controlled Authorization via Managed WAIS User Profiles– Access limited to specific profile

• WAIS Functional profile Pre-Approval– Manager approval– Command Center or Client manager approval

• Usage Accounting for Reporting and Audit Compliance


Device Reset

• Reset VPS Printer

• Acquire CICS Printer

• Release CICS Printer

• Recycle JES2 Printer

• Reset Mainframe SNA Terminal

Can be expanded to include any device managed via automation


System Development

• Cancel TSO UserID on specific system

• Cancel user development batch job

• Shutdown, Start or Recycle• CICS or MPM task• Websphere app• User specific app

Since WAIS interfaces with Automation on the Mainframe, complex commands can be grouped and executed with one mouse click


User Scheduling

• Release held scheduled job TWS

• Request defined one-time job or application

• Trigger multi job applications

• Release end of day or start of day user dependant processing


• Eight functional ids released in 4 hour increments

• Labor intensive process for UAT support staff:– Track assigned ids– Revoke access at usage threshold– Un-suspend next available PQA id. – Notify developer

Any repeatable complex process can be automated!

Production Quality Assurance (PQA) ID Automation


• Global tool: Unix token request – SCSU, Powerbroker

• Global tool: Windows token request - Daphne

• Mainframe emergency id request – TSS, RACF

– Labor intensive repeatable process– Difficult to manage, audit and control– Delays support staff trying to address production impacts– Not compliant with CISSP policy

Functional / Emergency ID Release


Functional / Emergency ID Release


Reporting

• Detailed logs for each request

• Individual request status

• Administrative level reporting

• Read only access for report generation