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Wal-Mart Stores, Inc. (NYSE: WMT) Barclays Retail and Consumer Discretionary Conference May 1, 2013 Neil Ashe President & CEO Walmart Global eCommerce

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Page 1: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT)

Barclays Retail and Consumer Discretionary Conference

May 1, 2013

Neil Ashe President & CEO Walmart Global eCommerce

Page 2: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 2

Forward-looking statement

Walmart includes the following cautionary statement so that any forward-looking statements made by, or on

behalf of, Walmart will enjoy the safe harbor protection of the PRIVATE SECURITIES LITIGATION REFORM ACT

OF 1995, as amended. Such forward-looking statements, which will describe our objectives, plans, goals,

targets or expectations, can be identified by their use of words or phrases such as “anticipate,” “estimate,”

“expect,” “forecast,” “plan,” “projected,” “will be” or words or phrases of similar import. Statements of our

expectations for FY14, and any subsequent fiscal years are forward-looking. Walmart’s actual results might

differ materially from those expressed or implied in a forward-looking statement as a result of factors

including, among others, recessionary economic environment, cost of goods, competitive pressures, availability

of credit, geopolitical conditions and events, labor and healthcare costs, inflation, deflation, consumer

spending patterns, debt levels and credit access, currency exchange fluctuations, trade restrictions, tariff and

freight rate changes, fluctuations in fuel, other energy, transportation and utility costs, health care and other

insurance costs, accident costs, interest rate fluctuations, other capital market conditions, weather conditions,

storm-related damage to facilities, customer traffic, factors limiting our ability to construct, expand or relocate

stores, regulatory matters and other risks set forth in our SEC filings. Our most recent Annual Report on Form

10-K and our other filings with the SEC contain more information concerning factors that, along with changes

in facts, assumptions not being realized or other circumstances, could cause actual results to differ materially

from those expressed or implied in a forward-looking statement. Walmart undertakes no obligation to update

any forward-looking statement to reflect subsequent events.

Page 3: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 3

A history of transforming retail

Continuing Walmart growth through e-commerce

Discount

retail Wholesale Grocery International e-commerce

Page 4: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 4

We are evolving with customers

Page 5: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 5

Walmart Global eCommerce is …

Global Technology Platform

Sites Globally

… e-commerce at Walmart

Local Assortment/

Fulfillment

Capabilities/

Innovation

Social

Page 6: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 6

Excel in the fundamentals of e-commerce

Innovate in new areas

Unite and expand the Walmart experience

to do what no one else can do

Win in key markets globally

Global eCommerce strategy

Page 7: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 7

Our key areas of investment…

…to build capabilities that empower our strategy

Global technology platform

Next-generation fulfillment networks

Growing in key markets

Page 8: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 8

Customer Experiences

Every Person Anytime, Anywhere Every Product

Building a next-generation global technology platform

Page 9: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 9

Developing local fulfillment networks

Site to store

Same-day delivery

Home delivery

Ship from store

Page 10: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 10

We are growing where the world is growing

In UK: 2nd largest grocer

In Brazil: #1 traffic

e-commerce site

In U.S.: 45+ million

monthly visitors

In China: 30 million users in

less than 5 yrs

Page 11: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 11

New vision of commerce

Online

Online + Store + Mobile

Online + Store

Page 12: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 12

Empowering Women

New Homepage

Expanding Assortment

What’s Here What’s New

New Search

Smart Pricing

Smart Pricing

Online

Page 13: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 13

Online + Stores

Store Associate

Credit

What’s Here What’s New

Pay With Cash Site to Store Ship From Store Same Day

Delivery

Page 14: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 14

Online + Stores + Mobile

What’s Here What’s New

Scan & Go/

eReceipts

Store Mode

Digital Coupons/

Gift Cards

Page 15: Wal-Mart Stores, Inc. (NYSE: WMT) Neil Ashecdn.corporate.walmart.com/04/6d/5d98528c4411a4938a2ad... · 2013-09-13 · 15 Wal-Mart Stores, Inc. (NYSE: WMT) Key takeaways •Walmart

Wal-Mart Stores, Inc. (NYSE: WMT) 15

Key takeaways

• Walmart is investing in e-commerce for the long-term

• We have a large, fast-growing and dynamic e-commerce operation

• Only we can combine that e-commerce operation with the assets of the world’s largest retailer

The Result: The Next Generation of Commerce