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Page 1: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check
Page 2: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Walk-In/Urgent Care Demo

USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE

Page 3: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

When the pa3ent arrives at the clinic, they can check in at a self-serve kiosk using a

health card swipe or by manually entering their

health card number.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 4: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In KioskHealthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 5: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In KioskHealthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 6: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In KioskHealthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 7: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

The pa3ent is prompted to enter their birthdate to validate their iden3ty.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 8: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

If the pa3ent does not have a record in the EMR, they

are then prompted to enter their first and last name (this step is skipped for

exis3ng pa3ents).

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 9: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

The clinic can choose to display a customized

welcome screen.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 10: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

A demographic update screen can then be

displayed to allow pa3ents to share or update contact informa3on. Any fields that are already in the EMR will

automa3cally appear.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 11: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

Clinics can op3onally display a form or set of

forms such as a reason for visit form.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 12: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

Forms can be designed to load addi3onal forms or

ques3ons based on a pa3ent’s responses.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 13: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

Once the pa3ent is finished, the kiosk will

automa3cally reset, leaving no pa3ent informa3on on

the tablet.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 14: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

ALer a pa3ent checks in at the kiosk, they are automa3cally added to the next available 3me slot in the

walk-in schedule.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 15: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

If the pa3ent does not have an exis3ng record in the EMR, a number will appear next to the pa3ent’s name, promp3ng the staff member to create

a pa3ent record and import the informa3on collected on the kiosk.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 16: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

ALer crea3ng a preliminary chart with a first name and last name, the staff member can select the Import bu\on on

the Ocean custom form.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 17: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

By entering the unique number found next to the pa3ent name in the schedule, the Ocean import ac3on automa3cally populates the demographics and inserts a clinical note for any forms that were

completed on the kiosk.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 18: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

By entering the unique number found next to the pa3ent name in the schedule, the Ocean import ac3on automa3cally populates the demographics and inserts a clinical note for any forms that were

completed on the kiosk.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 19: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

By entering the unique number found next to the pa3ent name in the schedule, the Ocean import ac3on automa3cally populates the demographics and inserts a clinical note for any forms that were

completed on the kiosk.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 20: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

By entering the unique number found next to the pa3ent name in the schedule, the Ocean import ac3on automa3cally populates the demographics and inserts a clinical note for any forms that were

completed on the kiosk.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 21: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Ocean Check-In Kiosk

Staff can also view all walk-in pa3ents in the queue from the Ocean Portal. The walk-in view allows staff to remove

pa3ents from the queue or adjust the order.

Healthcare Swipe

Birthday Entry

Name Entry

Welcome Screen

Demographics

Reason for Visit

Walk-in Provider Schedule (PSS)

Create Pa3ent

Walk-in Management Queue (Ocean)

Page 22: Walk-In/Urgent Care - CognisantMD...Walk-In/Urgent Care Demo USING THE OCEAN CHECK-IN KIOSK WITH PS SUITE Ocean Check-In Kiosk When the paent arrives at the clinic, they can check

Discussion & Q&A