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    TAZKIATAZKIA SANJANASANJANA TISHATISHA

    093 0236 020093 0236 020

    SADIASADIA AFRINAFRIN

    081 092 030081 092 030

    MM FAZLAYFAZLAY RABBIRABBI081 409 030081 409 030

    LUBANALUBANA NUSRATNUSRAT

    081 806 030081 806 030

    ALAL AMINAMIN REDWANURREDWANUR RAHMANRAHMAN

    081 162 030081 162 030

    NAFEESNAFEES KHANKHAN

    073 483 030073 483 030

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    SloganSlogan

    Starting slogan:Always Low Prices

    Newslogan: SaveMoney. LiveBetter. (from 2 00 7 )

    MissionMission

    StatementStatement:

    To giveordinary folkthe chance tobuy the samething as richpeople

    VisionVision

    StatemenStatemen

    tt:

    To becomethe

    worldwideleader inretailing

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    WalWal--mart & the COMPETITIONmart & the COMPETITION

    To sustain competitive

    advantage, a firm must ensurethat its competition finds it hard

    to imitate its chosen position.

    To sustain competitive

    advantage, a firm must ensurethat its competition finds it hard

    to imitate its chosen position.

    COMPANY SALES (MIL)

    FY2006

    INDUSTRY AVG. 39,992

    Wal-mart 312,427

    TARGET 55,363

    KOHLS 14,247

    DOLLAR

    GENERAL

    8,941

    BIG LOTS 4,534

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    Outputs

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    STRATEGYSTRATEGY

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    Operation StrategyOperation StrategyOperation StrategyOperation Strategy

    Capturing market share with everyday low pricestrategy.

    the process of creative destruction.

    Responding competitors strategy. (opened Pennies-n-Cents stores in against dollar stores).

    Cultural adaptation.

    Training employees because people are key to Wal-Mart's business

    Buy at less to sell at less.

    Withdrawal strategy.

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    Competitive StrategyCompetitive Strategy

    Different shop design for each demographic groups.

    All product in one store.

    Competence in use of information technology for

    logistics system.

    Highest customer satisfaction

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    ProductivityProductivity

    Creating more than 210,000 jobs in the U.S.

    Saves working families more than US $2,500per year.

    Discounting on food alone boosts the welfare

    of American shoppers by approx. $ 50 billionper year.

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    Industry Environment - Porter's five

    forces of competition

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    1.Rivalry of Existing Competitors:

    Wal-Mart has a strong competitive advantage against

    its competitors Kmart and Target. Rivalry in this industry is not as strong for thecompetitors compared to Wal-Mart.

    2.Barriers2.Barriers to Entryto Entry::

    High because it is hard to form a large organizationthat will be competitive at the same size as Wal-Martwith such low prices.

    This industry has high barriers because it is tooexpensive for new firms to enter and to be competitive.

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    3.POWER of Buyers:

    Weak because basically the prices are low fromthe beginning so there would not be any potential

    for buyers to bargain with.

    4.POWER of Supplies:

    Weak because Wal-Mart uses its own distribution

    centers that are located close to its stores.

    Wal-Mart is also far and away the biggestcustomer of virtually all of its suppliers. It's scale of

    operation allowed it to bargain...

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    5. Substitutes:

    Medium because it depends on where you live andwhat type of Wal-Mart stores are closer to you.

    Substitutes would be going to another grocerystore, a toy store, a hardware store; basically going

    to specialty stores instead of going to one store that

    has everything in one, as a Wal-Mart can.

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    Wal-Mart product and service design

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    Product cost, product delivery-response

    time, product variety, product quality

    Wal-marts

    productcost?

    Low

    Wal-martsproduct

    delivery-responsetime?

    Low

    Wal-marts

    productvariety?High

    Wal-martsproduct

    quality?Low -Medium

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    Introduced new Layout to improvesCustomer Experience with fasterservice.

    Always offer unbeatable Prices.

    Layout of the stores will save customerstime as they shop for everyday necessities.

    Its Service layout create an open shoppingenvironment that helps customers find what

    they are looking for quickly.

    Service LayoutService Layout

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    Wal-Mart Shelf management

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    Capacity Planning for Wal-Mart

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    Capacity Planning

    o The process of determining the production capacityneeded by an organization to meet changing

    demands for its products.

    o The process of determining product quantity needed

    by a firm to meet the demand of consumers.

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    Essential elements ofCapacity

    Planning

    Facility

    Product & ServiceHuman Resource

    Among all elements for capacity planning, followings

    are essential for Wal-Mart:

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    Facility Factor

    Shop location

    Shop layout

    Shop Si z e

    Warehouse Si z e

    Warehouse layout

    In USA

    Operating in 5 0 states

    4,3 0 0 facilities for all sort ofoutlets

    Around the globe

    14 countries

    4 0 81 stores

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    Facility Factor

    Shop location

    Shop layout

    Shop Size

    Warehouse Size

    Warehouse layout

    New layout for customer experience.

    Shop layouts has been classified based on Wal-Mart's operation

    Wal-Mart supercentersa full-service supermarket

    Discount storesdiscount department stores

    Neighborhood Markets Shop for daily necessary goods

    Sams Club warehousesmembership based stores

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    Facility Factor

    Shop location

    Shop layout

    Shop Size

    Warehouse Size

    Warehouse layout

    Wal-Mart U.S. 602.9 million sft.Wal-Mart international 269.9 million sftSams club 79.4 million sftTotal Size 952.2 million sft.

    Average size of each outletWal-Mart supercenters

    Varies between 51,000 sft to 51,000 sft.Average size 102,000 sft.

    Discount storesVarying from 98,000 to 261,000 square with anaverage of 197,000 sft.

    Neighborhood MarketsAverages about 42,000 sft.

    Sams Club warehousesAverage club size of 133,000 sft.

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    Facility Factor

    Shop location

    Shop layout

    Shop Size

    Warehouse Size

    Warehouse layout

    Single large warehouse for a single

    state.

    Covers all stores of a state

    Also has warehouse for Sams clubwhich is a membership based store.

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    Facility Factor

    Shop location

    Shop layout

    Shop Si z e

    Warehouse Si z e

    Warehouse layout

    Data warehousing layout

    A networked connection

    with store inventory with

    suppliers for inventorysupply when needed.

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    Product and Service Factor

    Price

    Sales

    Suppliers

    Every day low price.

    Lower price than competitors (price

    leadership).

    Lower price due lower operational cost.

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    Product and Service Factor

    Price

    Sales

    Suppliers

    NetSales of walmart in 2009-2010

    Wal-Mart U.S. $2 58.2 billion

    Sams Club $ 46 .7 billion

    Wal-Mart International $ 100.1 billion

    Worldwide Total $ 405 billion

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    Product and Service Factor

    Price

    Sales

    Suppliers

    Partners with more than 2,5 0 0 minority-and

    women-owned business suppliers.

    Networked communication & Just In Time .

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    Human Resource Factor

    Number ofemployees

    Age, Genderand sexualorientation

    Skill

    Wages

    2.1 million employees all over the world

    1.4 million employees only in U.S.

    Largest privet employers in US, Mexico & Canada.

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    Human Factor

    Number ofemployees

    Age, Genderand sexualorientation

    Skill

    Wages

    869000 women working in Wal-Mart.

    More than 430,000 employees are 50 and

    over.

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    Human Factor

    Number ofemployees

    Age, Genderand sexualorientation

    Skill

    Wages

    Both Skilled and low skilled employees.

    Employs senior citizens who needs supplemental

    income.

    Employs Students who needs skill andexperiences.

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    Human Factor

    Number of

    employees

    Age, Gender

    and sexual

    orientation

    Skill

    Wages

    Hourly wage rate.

    Wage of $ 1 2 per hour for semi skilled

    employees.

    Higher wage rate for skilled employees and

    in urban outlets.

    Bonus on performance.

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    Reliability

    Suppliers ViewSuppliers View

    Wal-Mart wants to be first Wal-Mart is an innovator'sparadise

    Wal-Mart has the space

    Wal-Mart is great at executing

    Wal-Mart has scale The science behind shelf

    placement

    Customers ViewCustomers View

    No "buyingcommittees" andnobodymicromanagesbuyers

    Low price

    Number ofOutlets

    Redundancy

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    SUPPLY CHAIN MANAGEMENT

    Supply chain management involves

    the flows of material, information

    and finance in a network consisting of

    customers, suppliers, manufacturers,and distributors

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    THE REASON!

    Efficient supply chain

    Deals with suppliers for e.g P & G

    Service Differentiation- different deals withdifferent customers.

    Sets different service policies, such as serviceintervals, or delivery times, for different groups ofaccounts and often products.

    key to providing excellent, consistent service at a

    reasonable cost

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    Just in time (JIT)

    Lowers holding cost

    Lowers ordering cost Wal-Mart has made ordering small batches with

    greater frequency a profitable reality.

    R educes safety stock and EO Q R educes lead time

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    RFID

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    RFID

    Radio frequency identification

    Keep track of goods at any point in time, and alsotells you where it is.

    Eliminates physical counting of inventory

    Is in line wit JIT. As soon as inventory levels go down, Walmart can

    re-order.

    Implemented in 2 0 0 5.

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    Why RFID ?

    Reduce the possibility of inventory shrinkage and out-of-stock

    situation.

    Improve fulfillment rates.

    Improve the customer service.

    Reduce inventory and labor cost.

    Eliminate many manual process and improve the operation

    efficiency.

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    Get employees from places where labor is

    cheap.

    Increasing wage rate for employees

    Keeping high quality products.

    Should focus on service along with lower price.

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    Thank You !!!

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