walsall health economy “ using live data to improve the patient journey ” walsall health...
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Walsall Health Economy“Using LIVE data to improve the
patient journey”
Walsall Health Partnership
Improving Care with e-technology
“Making IT Real”
Evidence in Practice Conference
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Agenda•Background
•Vision
•Challenge
•Solution
•Implementation
•Benefits
•Summary
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Problem
• Silo approach to services• Capacity of health care
professionals to deliver services from disparate systems
• Cost/disruption of replacing existing system
• Time cost of chasing information
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Current Patient-Provider Interactions
Patient
Community Care
Primary care GP’s &
practice nurses
Social Services
TOREXTOREX
EMISEMIS
HISHIS
Hospital
Laboratories
ResultResultss
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Vision
• Our Electronic Record must :-“Focus firstly on the patients themselves, and
second the providers of care to them. The prime intention must be on delivering clinical services which achieve greater integrity and continuity of care, are more responsive to patient preferences, concerns and convenience, and with improved quality assurance and safety.
Supporting the Networked NHS.”
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Driving Forces
Information for Health
Modernisation Agenda
GP Contract
ClinicalGovernance
NationalServiceFrameworks
VFM
Local Needs
Politics(waiting lists)
Information for
Patient Care
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Clinical Portal
PASChild
Health GP Systems
NSF’se.g. CHD
Health Career
Event Log
LearningDisabilities
CommunityOrder Comms
Information Distribution
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Presentation Layer
Integration layer
The portal provides the ability to deliver personalised information to the user, The portal provides the ability to deliver personalised information to the user, anywhere, anytime, anyplace, from any sourceanywhere, anytime, anyplace, from any source. .
Physician Nurse PatientAdmin
NewApplications
IntegratedIntegratedPathways Pathways
Acute Acute HISHIS
Primary Care Primary Care ApplicationApplication
SocialSocialServicesServices
ContentCommerce
NHS Net
Internet Web based technology
Community
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Instant information at point of care
Single point of access to multiple clinical information sources
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Integrated Disease Management
Community Care
GP’s
Social Services
Laboratories
TOREXTOREX
ResultResultss
EMISEMIS
Clinical Protocol Group
Tasks
Tasks
Tasks
Tasks
Work Done
Results
Work Done
Work Done
Rules
Soprano Disease
Management
Work Done
HISHIS
Hospital
Education
Tasks
Work Done
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Implementation
How we made it happen……
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Initial Projects
Dynamic Patient
SummaryDiabetes Post MI
CHF StrokeDischarge Summaries
Cancer Wait Times
EndoscopyClinical
Correspondence
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Inspiration to Implementation
Creating an electronic care pathway
Walsall Health Economy“Using LIVE data to improve the
patient journey”
What you get…
• Dynamic Patient Summary
• Clinical Pathway• Clinical Correspondence• Clinical Summary
• Audit / reporting
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Clinical Benefits
• Easier access to information;
• More informed clinical decision making;
• Work flow and care pathway across multi organisations;
• Improved clinical processes;
• Reduction in repeated questioning;
• Highlighting duplication in care;
• Improved consistency in care provision;
• Reducing unnecessary clinic appointments;
• Reducing patient anxiety;
• Improved collection of clinical information.
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Benefits
• Knowledge for clinicians at point of care;• Diagnostics results available on line :-
pathology,ECG,X-ray;• Integration of paper to electronic record. • Supports clinical data capture across
multiple organisations; • Improved ease of reporting for national
targets;• Enables cradle to grave view and can
highlight point on ICP;
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Lessons learnt
• Clinical Reference Group
• Clinical consulting
• Time
• Network & support
• Training
• Confidentiality
• Managing demand!!
Walsall Health Economy“Using LIVE data to improve the
patient journey”
Summary
In summary, Walsall has delivered a flexible toolkit that can be configured to support emerging NSF information strategies across multiple organisations.
It supports clinicians to deliver improved patient care, the benefits of which are now being seen.