wan infrastructure sourcing and support

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NSE provides sourcing and consulting services to support IT infrastructure.

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Page 1: WAN Infrastructure Sourcing and Support

What can you accomplish with more resources?Network Solution ExpertsSM can help.

Here’s how it worksYou specify what you want to accomplish annually– Select desired service suites

NSE discusses the resources required to provide desired services– Staff expertise and budgeted hours– VPN network access – to provide network access– Remote consoles and power control with out-of-band dial-back modem with secure encryption

You receive a single service contract covering the resources required at signifi cant savings to hourly rates

Your desired technology procurement and implementation are handled by NSE so that your staff can focus on what they do best

This is what can be coveredTechnology Procurement & Implementation Management

– Project needs assessment and requirements defi nition

– RFP generation and management of the entire process

– Vendor technology evaluation analysis

– Short-list for client review and selection

– Management of meetings with short-listed vendors

– Contract & Legal review with selected vendor

– Vendor management and project implementation management

The NSE 360° Service ContractHelps get your key technology projects implemented on schedule and on budget

Provides focused resources for key projects

Reduces resources required for WAN problem resolution

Experts who have the experience to get the job done right

Page 2: WAN Infrastructure Sourcing and Support

WAN Carrier Management– 24x7x365 alarm monitoring and response for failures and

network degradation

– Trouble-ticket initiation with carrier and follow-up

– Communication to only the appropriate staff to minimize disruption

– Level-1 help with out-of-band access to location experiencing fault

– Confi rmation of power

– CPE reboot

– Connectivity tests

– Event tracking for SLA purposes

– Reason for Outage (RFO) from carrier for each incident

– SLA credit fi ling when appropriate

Network Architecture– Design of local and wide area networks

– Help test and evaluate network solutions

– Assist with developing technology roadmaps

– Manage technology vendors

– Help qualify, recommend, and upgrade hardware and software components as required

– Solve complex problems

Network Health Check– Report of network events of previous six months

– Trends of bandwidth usage

– Proactive recommendations for WAN

– Management of new service order quotes and implementation

– Assurance that new circuits are coterminous with rest of network

To learn how we can help,call 212.203.7310 or visit

networksolutionexperts.com

About UsNSE is a global provider of network engineering, procure-ment and implementation of high-performance technolo-gy solutions. We provide a unique service to IT infrastruc-ture departments that you won’t fi nd elsewhere.

We allow our clients to focus on their core IT and Telecom operations, providing focus and effi ciency to new initiatives and the management of operations.

We help you make the most of your resources —time, people and money.

NSE has a powerful approach that can help you accomplish your goals. We understand that there are many ways to reach those goals. We help you choose the option that will deliver the results you are hoping to achieve and more.

Unplanned Outage Support– NSE Expert interventions as needed

– Manage resolution of all unplanned outages

– Equipment replacement and return authorization processing

– Emergency onsite support or initiate conference calls as needed

Drive down costs

Become more competitive

Serve your customers better

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