Warranty and Owner Assistance Information

IMPORTANT: This booklet contains important information about the vehicle’s warranty coverage. It also explainsowner assistance information and GM’s participation in an Alternative Dispute Resolution Program.Keep this booklet with your vehicle and make it available to a Cadillac dealer if warranty work is needed.Be sure to keep it with your vehicle if you sell it so future owners will have the information.

Owner’s Name:

Street Address:

City & State:

Vehicle Identification Number (VIN):

Date Vehicle First Delivered or Put In Use:

Odometer Reading on Date Vehicle First Delivered or Put In Use:

Have you purchased the Genuine GM Protection Plan?The GM Protection Plan may be purchased withinspecific time/mileage limitations. See the informationrequest form in the back of this booklet. Remember, ifthe service contract you are considering for purchasedoes not have the GM Protection Plan emblem shownabove on it, then it is not the Genuine GM ProtectionPlan from GM.

©2007 Cadillac Motor Car Division, General Motors Corporation. All rights reserved. Printed in the U.S.A. GENERALMOTORS, GM, CADILLAC, and the CADILLAC emblem are registered trademarks of General Motors Corporation.

Part No. 15854846 B Second Printing

An Important Message to Cadillac Owners... .........1Cadillac’s Commitment to You ............................1Owner Assistance .............................................1GM Participation in an Alternative Dispute

Resolution Program ........................................1Warranty Service – United States and Canada ......1

Warranty Coverage at a Glance ...........................2New Vehicle Limited Warranty ............................2Emission Control System Warranty* .....................2

General Motors Corporation New VehicleLimited Warranty .............................................4What Is Covered ...............................................4Cadillac DTS Protection Series ...........................6What Is Not Covered .........................................6

Things You Should Know About the NewVehicle Limited Warranty ................................10Warranty Repairs – Component Exchanges .........10Warranty Repairs – Recycled Materials ...............10Tire Service ....................................................106.6L DURAMAX® Diesel Engine Components ......11Aftermarket Engine Performance Enhancement

Products and Modifications ............................11After-Manufacture “Rustproofing” ........................12Paint, Trim, and Appearance Items ....................12

Vehicle Operation and Care ..............................12Maintenance and Warranty Service Records ........12Chemical Paint Spotting ...................................13Warranty Coverage – Extensions .......................13Touring Owner Service – Foreign Countries ........13Warranty Service – Foreign Countries ................14Original Equipment Alterations ...........................14Recreation Vehicle and Special Body or

Equipment Alterations ...................................14Pre-Delivery Service ........................................15Production Changes .........................................15Noise Emissions Warranty for Light Duty

Trucks Over 10,000 LBS Gross VehicleWeight Rating (GVWR) Only ..........................15

Emission Control Systems Warranty ..................16What Is Covered .............................................16How to Determine the Applicable Emissions

Control System Warranty ...............................16Federal Emission Control System Warranty .........17California Emission Control System Warranty .......18Emission Warranty Parts List ............................22Replacement Parts ..........................................27Maintenance and Repairs .................................27Claims Procedure ............................................28

2008 Cadillac Limited Warranty and Owner Assistance Information

Owner Assistance .............................................29Customer Satisfaction Procedure .......................29State Warranty Enforcement Laws .....................30Assistance For Text Telephone (TTY) Users .......30Cadillac Roadside Assistance ............................31Cadillac Courtesy Transportation ........................31

Warranty Information for California Only ................31Special Coverage Adjustment Programs

Beyond the Warranty Period ..........................32Customer Assistance Offices .............................32Online Owner Center .......................................33

2008 Cadillac Limited Warranty and Owner Assistance Information

An Important Message to Cadillac Owners...

Cadillac’s Commitment to YouWe are committed to assuring your satisfaction withyour new Cadillac.

Your Cadillac dealer also wants you to be completelysatisfied and invites you to return for all your serviceneeds, both during and after the warranty period.

Owner AssistanceYour Cadillac dealer is best equipped to provide allof your service needs. Should you ever encountera problem that is not resolved during or after thelimited warranty period, talk to a member of dealermanagement. Under certain circumstances, GM and/orGM dealers may provide assistance after the limitedwarranty period has expired when the problemresults from a defect in material or workmanship.These instances will be reviewed on a case-by-casebasis. If your problem has not been resolved to yoursatisfaction, follow the “Customer Satisfaction Procedure”as outlined under Owner Assistance on page 29.

We thank you for choosing a Cadillac.

GM Participation in an AlternativeDispute Resolution ProgramSee the “Customer Satisfaction Procedure” underOwner Assistance on page 29 for information on thevoluntary, non-binding Alternative Dispute ResolutionProgram in which GM participates.

Warranty Service – United Statesand CanadaYour selling dealership has made a large investmentto ensure that they have the proper tools, training,and parts inventory to make any necessary warrantyrepairs should they be required during the warrantyperiod. We ask that you return to your selling dealerfor warranty repairs. In the event of an emergencyrepair, you may take your vehicle to any authorized GMdealer for warranty repairs. However, certain warrantyrepairs require special tools or training that only adealer selling your brand may have. Therefore, not alldealers are able to perform every repair. If a particulardealership cannot assist you, then contact theCustomer Assistance Center. If you have changedyour residence, visit any Cadillac dealer in theUnited States or Canada for warranty service.

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Warranty Coverage at a Glance

The warranty coverages are summarized below.

New Vehicle Limited Warranty

Bumper-to-Bumper (Includes Tires)• Coverage is for the first 4 years or 50,000 miles,

whichever comes first.

Powertrain• Coverage is for 5 years or 100,000 miles,

whichever comes first.

Sheet Metal• Corrosion coverage is for the first 4 years or

50,000 miles, whichever comes first.

• Rust-through coverage is for the first 6 years,unlimited mileage.

6.6L DURAMAX® Diesel Engine(If Equipped)• Coverage is for 5 years or 100,000 miles,

whichever comes first.

Emission Control System Warranty** For light duty trucks, see “How to Determine theApplicable Emissions Control System Warranty” underEmission Control Systems Warranty on page 16 formore information.

Federal• Gasoline Engines

− Defects and performance for cars and light dutytruck emission control systems are covered forthe first 2 years or 24,000 miles, whichever comesfirst. From the first 2 years or 24,000 miles to4 years or 50,000 miles defects in material orworkmanship continue to be covered under theNew Vehicle Limited Warranty Bumper-to-Bumpercoverage explained previously. Specified majorcomponents are covered for the first 8 years or80,000 miles, whichever comes first.

− Defects and performance for heavy duty truckemission control systems are covered for the first5 years or 50,000 miles, whichever comes first.

• 6.6L DURAMAX® Diesel Engines are coveredfor the first 5 years or 50,000 miles, whichevercomes first.

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California• Gasoline Engines

− Defects and performance for cars and truckswith light duty or medium duty emissioncontrol systems are covered for the first 3 yearsor 50,000 miles, whichever comes first. Fromthe first 3 years or 50,000 miles to 4 yearsor 50,000 miles defects in material andworkmanship continue to be covered underthe New Vehicle Limited WarrantyBumper-to-Bumper coverage explainedpreviously.

− Specified components for cars or light dutytrucks equipped with light duty or mediumduty truck emission control systems are coveredfor the first 7 years or 70,000 miles, whichevercomes first.

− Defects for heavy duty truck emission controlsystems are covered for the first 5 years or50,000 miles, whichever comes first.

• 6.6L DURAMAX® Diesel Engines− Defects and performance for the emission control

systems are covered for the first 5 years or50,000 miles, whichever comes first.

− Specified components for the emission controlsystem are covered for the first 7 years or70,000 miles, whichever comes first.

Important: Some California emission vehicles mayhave special coverages longer than those listedhere. See “California Emission Control SystemWarranty” under Emission Control Systems Warrantyon page 16.

Noise Emissions• Coverage is for applicable vehicles weighing

over 10,000 lbs based on the Gross VehicleWeight Rating (GVWR) only, for the entirelife of the vehicle.

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General Motors Corporation New Vehicle Limited Warranty

GM will provide for repairs to the vehicle during thewarranty period in accordance with the following terms,conditions, and limitations.

What Is Covered

Warranty AppliesThis warranty is for GM vehicles registered in theUnited States and normally operated in the United Statesor Canada, and is provided to the original and anysubsequent owners of the vehicle during the warrantyperiod.

Repairs CoveredThe warranty covers repairs to correct any vehicledefect related to materials or workmanship occurringduring the warranty period. Needed repairs will beperformed using new or remanufactured parts.

No ChargeWarranty repairs, including towing, parts, and labor,will be made at no charge.

Obtaining RepairsTo obtain warranty repairs, take the vehicle to aCadillac dealer facility within the warranty period andrequest the needed repairs. A reasonable time must beallowed for the dealer to perform necessary repairs.

Warranty PeriodThe warranty period for all coverages begins on thedate the vehicle is first delivered or put in use andends at the expiration of the coverage period.

Bumper-to-Bumper CoverageThe complete vehicle is covered for 4 years or50,000 miles, whichever comes first, except for othercoverages listed here under “What Is Covered” andthose items listed under “What Is Not Covered” laterin this section.

Powertrain CoverageThe powertrain is covered for 5 years or 100,000 miles,whichever comes first, except for other coverageslisted here under “What is Covered” and those itemslisted under “What is Not Covered” later in this section.

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Engine: Cylinder head, block, timing gears, timingchain, timing cover, oil pump/oil pump housing,OHC carriers, valve covers, oil pan, seals, gaskets,turbocharger, supercharger and all internal lubricatedparts as well as manifolds, flywheel, water pump,harmonic balancer and engine mount. Timing belts arecovered until the first scheduled maintenance interval.

Transmission/Transaxle/Transfer Case: Case, allinternal lubricated parts, torque converter, transfer case,transmission/transaxle mounts, seals, and gaskets.

Drive Systems: Final drive housing, all internallubricated parts, axle shafts and bearings, constantvelocity joints, axle housing, propeller shafts, universaljoints, wheel bearings, locking hubs, front differentialactuator, supports, front and rear hub bearings,seals and gaskets.

Tire CoverageThe tires supplied with your vehicle are coveredagainst defects in material or workmanship under theBumper-to-Bumper coverage. Any tire replaced willcontinue to be warranted for the remaining portionof the Bumper-to-Bumper coverage period.

Following expiration of the Bumper-to-Bumper coverage,tires may continue to be covered under the tiremanufacturer’s warranty. Review the tire manufacturer’swarranty booklet or consult the tire manufacturerdistributor for specific details.

Accessory CoverageAll GM accessories and parts sold by GM andpermanently installed on a GM vehicle prior to deliverywill be covered under the provisions of the NewVehicle Limited Warranty. In the event GM accessoriesare installed after vehicle delivery, or are replacedunder the new vehicle warranty, they will be covered,parts and labor, for the balance of the vehicle warranty,but in no event less than 12 months/12,000 miles.This coverage is only effective for GM accessoriespermanently installed by a GM dealer or an associatedGM-approved Accessory Distributor/Installer (ADI).

GM accessories sold over-the-counter, or thosenot requiring installation, will continue to receive thestandard GM Dealer Parts Warranty of 12 monthsfrom the date of purchase, parts only.

GM licensed accessories are covered under theaccessory-specific manufacturer’s warranty and arenot warranted by GM or its dealers.

Notice: This warranty excludes:

Any communications device that becomesunusable or unable to function as intended dueto unavailability of compatible wireless servicefrom the wireless communication carrier thatprovides service for the OnStar® system.

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Sheet Metal CoverageSheet metal panels are covered against corrosion andrust-through as follows:

Corrrosion: Body sheet metal panels are coveredagainst rust for 4 years or 50,000 miles, whichevercomes first.

Rust-Through: Any body sheet metal panel that ruststhrough, an actual hole in the sheet metal, is covered forup to 6 years, unlimited mileage.Important: Cosmetic or surface corrosion, resultingfrom stone chips or scratches in the paint, for example,is not included in sheet metal coverage.

TowingTowing is covered to the nearest Cadillac dealer if yourvehicle cannot be driven because of a warranted defect.

6.6L DURAMAX® Diesel Engine CoverageFor trucks equipped with a 6.6L DURAMAX® DieselEngine, the diesel engine, except those items listedunder “What Is Not Covered” later in this section, iscovered for 5 years or 100,000 miles, whichever comesfirst. For additional information, refer to Things YouShould Know About the New Vehicle Limited Warranty onpage 10. Also refer to the appropriate emission controlsystem warranty for possible additional coverages.

Cadillac DTS Protection SeriesThe Cadillac DTS Protection Series is protected by GM’swarranty coverage, with the exception of the transparentglass. See Warranty Coverage at a Glance on page 2for more information. The transparent armor glass inyour vehicle is covered under warranty for 2 years or25,000 miles, whichever occurs first. The glass candelaminate due to excessive scratches to the innerpolycarbonate surface, extended exposure to sunlightand high heat, or if the windows are deep tinted. In suchinstances, the glass warranty may be voided. The GMnew vehicle limited warranty covers all work performedby the armoring upfitter, so there is no need to dealdirectly or separately with the upfitter for correction ofany problems associated with the armoring or any of itsspecial components during the warranty period.

What Is Not Covered

Tire Damage or WearNormal tire wear or wear-out is not covered. Roadhazard damage such as punctures, cuts, snags, andbreaks resulting from pothole impact, curb impact,or from other objects is not covered. Also, damagefrom improper inflation, spinning, as when stuck inmud or snow, tire chains, racing, improper mounting ordismounting, misuse, negligence, alteration, vandalism,or misapplication is not covered.

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Damage Due to BedlinersOwners of trucks with a bedliner, whether after-marketor factory installed, should expect that with normaloperation the bedliner will move. This movementmay cause finish damage and/or squeaks and rattles.Therefore, any damage caused by the bedliner isnot covered under the terms of the warranty.

Damage Due to Accident, Misuse,or AlterationDamage caused as the result of any of the followingis not covered:

• Collision, fire, theft, freezing, vandalism, riot,explosion, or objects striking the vehicle

• Misuse of the vehicle such as driving over curbs,overloading, racing, or other competition. Propervehicle use is discussed in the owner manual.

• Alteration or modification to the vehicle includingthe body, chassis, or components after finalassembly by GM.

• Coverages do not apply if the odometer hasbeen disconnected, its reading has been altered,or mileage cannot be determined.

Important: This warranty is void on vehicles currentlyor previously titled as salvaged, scrapped, junked,or totaled.

Damage or Corrosion Due to Environment,Chemical Treatments, or AftermarketProductsDamage caused by airborne fallout, salt from sea air,salt or other materials used to control road conditions,chemicals, tree sap, stones, hail, earthquake, wateror flood, windstorm, lightning, the application ofchemicals or sealants subsequent to manufacture,etc., is not covered. See “Chemical Paint Spotting”under Things You Should Know About the New VehicleLimited Warranty on page 10.

Damage Due to Insufficient orImproper MaintenanceDamage caused by failure to follow the recommendedmaintenance schedule intervals and/or failure touse or maintain fluids, fuel, lubricants, or refrigerantsrecommended in the owner manual is not covered.

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Damage Due to Contaminated orPoor Quality FuelPoor fuel quality or incorrect fuel may cause driveabilityproblems such as hesitation, lack of power, stall orno start. It may also render gauges inoperable ordegrade functionality for components such as sparkplugs, oxygen sensors and the catalytic converter.Damage from poor fuel quality, water contamination,incorrect diesel fuel or gasoline may not be covered.

It is recommended that gasoline meetspecifications which were developed by automobilemanufacturers around the world and contained inthe World-Wide Fuel Charter which is availablefrom the Alliance of Automobile Manufacturers atwww.autoalliance.org/fuel_charter.htm. Gasolinemeeting these specifications could provide improveddriveability and emission control system performancecompared to other gasoline.

MaintenanceAll vehicles require periodic maintenance. Maintenanceservices, such as those detailed in the owner manualare at the owner’s expense. Vehicle lubrication,cleaning, or polishing are not covered. Failure of ordamage to components requiring replacement orrepair due to vehicle use, wear, exposure, or lackof maintenance is not covered.

Items such as:

• Audio System Cleaning

• Brake Pads/Linings

• Clutch Linings

• Coolants and Fluids

• Filters

• Keyless Entry Batteries *

• Limited Slip Rear Axle Service

• Tire Rotation

• Wheel Alignment/Balance **

• Wiper Inserts

are covered only when replacement or repair is theresult of a defect in material or workmanship.

* Consumable battery covered up to 12 months only.

** Maintenance items after 7,500 miles.

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Extra ExpensesEconomic loss or extra expense is not covered.

Examples include:

• Inconvenience

• Lodging, meals, or other travel costs

• Loss of vehicle use

• Payment for loss of time or pay

• State or local taxes required on warranty repairs

• Storage

While extra expenses are not covered by the NewVehicle Limited Warranty, Cadillac does provide manyadditional customer benefits, such as Cadillac OwnerPrivileges. See your owner manual.

Other Terms: This warranty gives you specific legalrights and you may also have other rights whichvary from state to state.

GM does not authorize any person to create for it anyother obligations or liability in connection with thesevehicles. Any implied warranty of merchantabilityor fitness for a particular purpose applicable tothis vehicle is limited in duration to the durationof this written warranty. Performance of repairsand needed adjustments is the exclusive remedyunder this written warranty or any implied warranty.GM shall not be liable for incidental or consequentialdamages, such as, but not limited to, lost wagesor vehicle rental expenses, resulting from breachof this written warranty or any implied warranty.*

* Some states do not allow limitations on how longan implied warranty will last or the exclusion or limitationof incidental or consequential damages, so the abovelimitations or exclusions may not apply to you.

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Things You Should Know About the New Vehicle Limited Warranty

Warranty Repairs – ComponentExchangesIn the interest of customer satisfaction, GM mayoffer exchange service on some vehicle components.This service is intended to reduce the amount oftime your vehicle is not available for use due to repairs.Components used in exchange are service replacementparts which may be new, remanufactured, reconditioned,or repaired, depending on the component involved.

All exchange components used meet GM standardsand are warranted the same as new components.Examples of the types of components that might beserviced in this fashion include: engine and transmissionassemblies, instrument cluster assemblies, radios,compact disc players, tape players, batteries, andpowertrain control modules.

Warranty Repairs – Recycled MaterialsEnvironmental Protection Agency (EPA) guidelinesand GM support the capture, purification, and reuseof automotive air conditioning refrigerant gasesand engine coolant. As a result, any repairs GM maymake to your vehicle may involve the installationof purified reclaimed refrigerant and coolant.

Tire ServiceAny authorized Cadillac or tire dealer for your brandof tires can assist you with tire service. If, aftercontacting one of these dealers, you need furtherassistance or you have questions, contact CadillacCustomer Assistance Center. The toll-free telephonenumbers are listed under Owner Assistance on page 29.

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6.6L DURAMAX® Diesel EngineComponentsFor trucks equipped with 6.6L Duramax® DieselEngine, the complete engine assembly, includingturbocharger components, is covered for defects inmaterial or workmanship for 5 years or 100,000 miles,whichever comes first.

• Cylinder block and heads and all internal parts,intake and exhaust manifolds, timing gears,timing gear chain or belt and cover, flywheel,harmonic balancer, valve covers, oil pan, oil pump,water pump, fuel pump, engine mounts, seals,and gaskets

• Diesel Fuel Metering System: injection pump,nozzles, high pressure lines, and high pressuresealing devices

• Glow Plug Control System: control/glow plugassembly, glow plugs, cold advance relay,and Engine Control Module (ECM)

• Fuel injection control module, integral oil cooler,transmission adapter plate, left and right commonfuel rails, fuel filter assembly, fuel temperaturesensor, and function block

Important: Some of these components may also becovered by the Emission Warranty. See the “EmissionWarranty Parts List” under Emission Control SystemsWarranty on page 16 for details.

Aftermarket Engine PerformanceEnhancement Products andModificationsSome aftermarket engine performance productsand modifications promise a way to increase thehorsepower and torque levels of your vehicle’spowertrain. You should be aware that these productsmay have detrimental effects on the performanceand life of the engine, exhaust emission system,transmission, and drivetrain. The Duramax® DieselEngine, Allison Automatic Transmission®, and drivetrainhave been designed and built to offer industry leadingdurability and performance in the most demandingapplications. Engine power enhancement productsmay enable the engine to operate at horsepower andtorque levels that could damage, create failure, orreduce the life of the engine, engine emission system,transmission, and drivetrain. Damage, failure, orreduced life of the engine, transmission, emissionsystem, drivetrain or other vehicle components causedby aftermarket engine performance enhancementproducts or modifications may not be covered underyour vehicle warranty.

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After-Manufacture “Rustproofing”Your vehicle was designed and built to resist corrosion.Application of additional rust-inhibiting materials isneither necessary nor required under the Sheet MetalCoverage. GM makes no recommendations concerningthe usefulness or value of such products.

Application of after-manufacture rustproofing productsmay create an environment which reduces the corrosionresistance built into your vehicle. Repairs to correctdamage caused by such applications are not coveredunder your New Vehicle Limited Warranty.

Paint, Trim, and Appearance ItemsDefects in paint, trim, upholstery, or other appearanceitems are normally corrected during new vehiclepreparation. If you find any paint or appearanceconcerns, advise your dealer as soon as possible.Your owner manual has instructions regarding the careof these items.

Vehicle Operation and CareConsidering the investment you have made in yourCadillac, we know you will want to operate and maintainit properly. We urge you to follow the maintenanceinstructions in your owner manual.

If you have questions on how to keep your vehiclein good working condition, see your Cadillac dealer,the place many customers choose to have theirmaintenance work done. You can rely on your Cadillacdealer to use the proper parts and repair practices.

Maintenance and Warranty ServiceRecordsRetain receipts covering performance of regularmaintenance. Receipts can be very important if aquestion arises as to whether a malfunction is causedby lack of maintenance or a defect in material orworkmanship.

A “Maintenance Record” is provided in the maintenanceschedule section of the owner manual for recordingservices performed.

The servicing dealer can provide a copy of any warrantyrepairs for your records.

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Chemical Paint SpottingSome weather and atmospheric conditions can createa chemical fallout. Airborne pollutants can fall uponand adhere to painted surfaces on your vehicle.This damage can take two forms: blotchy, ring-shapediscolorations, and/or small irregular dark spotsetched into the paint surfaces.

Although no defect in the factory applied paint causesthis, Cadillac will repair, at no charge to the owner,the painted surfaces of new vehicles damaged bythis fallout condition within 12 months or 12,000 milesof purchase, whichever comes first.

Warranty Coverage – Extensions

Time Extensions: The New Vehicle Limited Warrantywill be extended one day for each day beyond thefirst 24 hour period in which your vehicle is at anauthorized dealer facility for warranty service. You maybe asked to show the repair orders to verify theperiod of time the warranty is to be extended. Yourextension rights may vary depending on state law.

Mileage Extensions: Prior to delivery, some mileageis put on your vehicle during testing at the assemblyplant, during shipping, and while at the dealer facility.The dealer records this mileage on the first page ofthis warranty booklet at delivery. For eligible vehicles,

this mileage will be added to the mileage limits of thewarranty ensuring that you receive full benefit ofthe coverage. Mileage extension eligibility:• Applies only to new vehicles held exclusively

in new vehicle inventory.• Does not apply to used vehicles, GM-owned

vehicles, dealer owned used vehicles, or dealerdemonstrator vehicles.

• Does not apply to vehicles with more than1,000 miles on the odometer even thoughthe vehicle may not have been registered forlicense plates.

Touring Owner Service – ForeignCountriesIf you are touring in a foreign country and repairs areneeded, take your vehicle to a GM dealer facility,preferably one which sells and services Cadillacvehicles. Once you return to the United States,provide your dealer with a statement of circumstances,the original repair order, proof of ownership, andany paid receipt indicating the work performed andparts replaced for reimbursement consideration.Important: Repairs made necessary by the useof improper or dirty fuels and lubricants are notcovered under the warranty. See your owner manualfor additional information on fuel requirements whenoperating in foreign countries.

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Warranty Service – Foreign CountriesThis warranty applies to GM vehicles registered inthe United States and normally operated in the UnitedStates or Canada. If you have permanently relocatedand established household residency in another country,GM may authorize the performance of repairs underthe warranty authorized for vehicles generally soldby GM in that country. Contact an authorized GM dealerin your country for assistance.Important: GM warranty coverages may be voidon GM vehicles that have been imported/exportedfor resale.

Original Equipment AlterationsThis warranty does not cover any damage or failureresulting from modification or alteration to the vehicle’soriginal equipment as manufactured or assembledby General Motors. Examples of the types of alterationsthat would not be covered include cutting, welding,or disconnecting of the vehicle’s original equipmentparts and components.

Additionally, General Motors does not warrantynon-GM parts and/or calibrations. The use of partsand/or control module calibrations not issued throughGeneral Motors will void the warranty coverage forthose components that are damaged or otherwiseaffected by the installation of the non-GM part and/orcontrol module calibration.

The only exception is that non-GM parts labeled“Certified to EPA Standards” are covered by theFederal Emissions Performance Warranty.

Recreation Vehicle and Special Bodyor Equipment AlterationsInstallations or alterations to the original equipmentvehicle, or chassis, as manufactured and assembled byGM, are not covered by this warranty. The special bodycompany, assembler, or equipment installer is solelyresponsible for warranties on the body or equipmentand any alterations to any of the parts, components,systems, or assemblies installed by GM. Examplesinclude, but are not limited to, special body installation,such as recreational vehicles, the installation of anynon-GM part, cutting, welding, or the disconnectingof original equipment vehicle or chassis parts andcomponents, extension of wheelbase, suspensionand driveline modifications, and axle additions.

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Pre-Delivery ServiceDefects in the mechanical, electrical, sheet metal,paint, trim, and other components of your vehicle mayoccur at the factory or while it is being transported to thedealer facility. Normally, any defects occurring duringassembly are identified and corrected at the factoryduring the inspection process. In addition, dealersinspect each vehicle before delivery. They repair anyuncorrected factory defects and any transit damagedetected before the vehicle is delivered to you.

Any defects still present at the time the vehicle isdelivered to you are covered by the warranty. If youfind any defects, advise your dealer without delay.For further details concerning any repairs whichthe dealer may have made prior to you takingdelivery of your vehicle, ask your dealer.

Production ChangesGM and GM dealers reserve the right to makechanges in vehicles built and/or sold by them atany time without incurring any obligation to makethe same or similar changes on vehicles previouslybuilt and/or sold by them.

Noise Emissions Warrantyfor Light Duty Trucks Over10,000 LBS Gross Vehicle WeightRating (GVWR) OnlyGM warrants to the first person who purchases thisvehicle for purposes other than resale and to eachsubsequent purchaser of this vehicle, as manufacturedby GM, that this vehicle was designed, built, andequipped to conform at the time it left GM’s controlwith all applicable United States EPA Noise ControlRegulations.

This warranty covers this vehicle as designed, built, andequipped with GM, and is not limited to any particularpart, component, or system of the vehicle manufacturedby GM. Defects in design, assembly, or in any part,component, or vehicle system as manufactured by GM,which, at the time it left GM’s control, caused noiseemissions to exceed Federal Standards, are covered bythis warranty for the life of the vehicle.

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Emission Control Systems Warranty

The emission warranty on your vehicle is issued inaccordance with the U.S. Federal Clean Air Act. Defectsin material or workmanship in GM emission partsmay also be covered under the New Vehicle LimitedWarranty Bumper-to-Bumper coverage. There may beadditional coverage on GM diesel engine vehicles.In any case, the warranty with the broadest coverageapplies.

What Is CoveredThe parts covered under the emission warranty arelisted under the “Emission Warranty Parts List” laterin this section.

How to Determine the ApplicableEmissions Control System WarrantyState and Federal agencies may require differentemission control system warranty depending on:

• Whether the vehicle conforms to regulationsapplicable to light duty or heavy duty emissioncontrol systems.

• Whether the vehicle conforms to or is certified forCalifornia regulations in addition to U.S. EPAFederal regulations.

All vehicles are eligible for Federal Emissions ControlSystem Warranty Coverage. If the emissions controllabel contains language stating the vehicle conforms toCalifornia regulations, the vehicle is also eligible forCalifornia Emissions Control System Warranty Coverage.

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Federal Emission Control SystemWarranty

Federal Warranty Coverage• Car or Light Duty Truck with a Gross Vehicle

Weight Rating (GVWR) of 8,500 lbs. or less− 2 years or 24,000 miles and 8 years or

80,000 miles for the catalytic converterand the vehicle/powertrain control module(including emission-related software),whichever comes first.

• Light Duty Truck equipped with Heavy DutyGasoline Engine and with a Gross VehicleWeight Rating (GVWR) greater than 8,500 lbs.

− 5 years or 50,000 miles, whichever comes first.

• Light Duty Truck equipped with Heavy DutyDiesel Engine and with a Gross Vehicle WeightRating (GVWR) greater than 8,500 lbs.

− 5 years or 50,000 miles, whichever comes first.

Federal Emission Defect WarrantyGM warrants to the owner the following:

• The vehicle was designed, equipped, and built soas to conform at the time of sale with applicableregulations of the Federal EnvironmentalProtection Agency (EPA).

• The vehicle is free from defects in materials andworkmanship which cause the vehicle to fail toconform with those regulations during the emissionwarranty period.

Emission related defects in the genuine GM partslisted under the Emission Warranty Parts List, includingrelated diagnostic costs, parts, and labor are coveredby this warranty.

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Federal Emission Performance WarrantySome states and/or local jurisdictions have establishedperiodic vehicle Inspection and Maintenance (I/M)programs to encourage proper maintenance of yourvehicle. If an EPA-approved I/M program is enforcedin your area, you may also be eligible for EmissionPerformance Warranty coverage when all of thefollowing three conditions are met:

• The vehicle has been maintained and operatedin accordance with the instructions for propermaintenance and use set forth in the ownermanual supplied with your vehicle.

• The vehicle fails an EPA-approved I/M test duringthe emission warranty period.

• The failure results, or will result, in the owner ofthe vehicle having to bear a penalty or othersanctions, including the denial of the right to usethe vehicle, under local, state, or federal law.

GM warrants that your dealer will replace, repair,or adjust to GM specifications, at no charge to you,any of the parts listed under the “Emission WarrantyParts List” later in this section which may be necessaryto conform to the applicable emission standards.Non-GM parts labeled “Certified to EPA Standards”are covered by the Federal Emission PerformanceWarranty.

California Emission Control SystemWarrantyThis section outlines the emission warranty that GMprovides for your vehicle in accordance with theCalifornia Air Resources Board. Defects in materialor workmanship in GM emission parts may also becovered under the New Vehicle Limited WarrantyBumper-to-Bumper coverage. There may be additionalcoverage on GM diesel engine vehicles. In anycase, the warranty with the broadest coverage applies.

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This warranty applies if your vehicle meets both ofthe following requirements:

• Your vehicle is registered in California or otherstates adopting California emission andwarranty regulations.*

• Your vehicle is certified for sale in Californiaas indicated on the vehicle’s emission controlinformation label.

* Important: Connecticut, Maine, Massachusetts,Pennsylvania, Rhode Island, and Vermont haveCalifornia Emissions Warranty coverage. (New Yorkadopted California emission standards, but not theCalifornia Emissions Warranty. The Federal EmissionsControl Warranty applies to all non-PZEV vehiclesin New York.)

California Partial Zero Emission Vehicles (PZEV) haveextended coverage on all emission related parts.Important: California, New York, Massachusetts,Vermont, Maine, Connecticut, Rhode Island, andNew Jersey have PZEV Emission Warranty Coverage.

Your Rights and Obligations(For Vehicles Subject to CaliforniaExhaust Emission Standards)In California, new motor vehicles must be designed,equipped, and built to meet the state’s stringentanti-smog standards. GM must warrant your vehicle’semission control system for the periods of time andmileage listed provided there has been no abuse,neglect, or improper maintenance of your vehicle.Your vehicle’s emission control system may includeparts such as the fuel injection system, ignitionsystem, catalytic converter, and engine computer.Also included are hoses, belts, connectors, and otheremission related assemblies.

Where a warrantable condition exists, GM will repairyour vehicle at no cost to you including diagnosis,parts, and labor.

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California Emission Defect and EmissionPerformance Warranty CoverageFor cars and trucks with light duty or medium dutyemissions:

• For 3 years or 50,000 miles, whichever comes first:− If your vehicle fails a smog check inspection,

GM will make all necessary repairs andadjustments to ensure that your vehicle passesthe inspection. This is your Emission ControlSystem Performance Warranty.

− If any emission related part on your vehicle isdefective, GM will repair or replace it. This isyour Short-term Emission Defects Warranty.

• For 7 years or 70,000 miles, whichever comes first:− If an emission related part listed in this booklet

specially noted with coverage for 7 years or70,000 miles is defective, GM will repair orreplace it. This is your Long-term EmissionControl System Defects Warranty.

• For 8 years or 80,000 miles, whichever comes first:− If the catalytic converter, vehicle powertrain

control module, including emission relatedsoftware is found to be defective, GM will repairor replace it under the Federal Emission ControlSystem Warranty.

• For 8 years or 100,000 miles, whichever comes firstfor California Low Emission Vehicle 2 (LEV2)vehicles equipped with option code NUA:

− If an emission related part listed in this bookletspecially noted with 7 years/70,000 miles or8 years/80,000 miles is defective, GM will repairor replace it. This is your Long-term EmissionControl System Defect Warranty.

• For 15 years or 150,000 miles, whichever comesfirst for a Partial Zero Emission Vehicle (PZEV):

− If any emission related part listed in this bookletis defective GM will repair or replace it. This isyour (PZEV) Emission Control System DefectsWarranty.

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Any authorized Cadillac dealer will, as necessaryunder these warranties, replace, repair, or adjust toGM specifications any genuine GM parts that affectemissions.

The applicable warranty period shall begin on the datethe vehicle is delivered to the first retail purchaseror, if the vehicle is first placed in service as ademonstrator or company vehicle prior to sale atretail, on the date the vehicle is placed in such service.

Owner’s Warranty ResponsibilitiesAs the vehicle owner, you are responsible for theperformance of the scheduled maintenance listed inyour owner manual. GM recommends that you retainall maintenance receipts for your vehicle, but GM cannotdeny warranty coverage solely for the lack of receiptsor for your failure to ensure the performance of allscheduled maintenance.

You are responsible for presenting your vehicle to aGM dealer selling your vehicle line as soon as a problemexists. The warranted repairs should be completed ina reasonable amount of time, not to exceed 30 days.

As the vehicle owner, you should also be aware thatGM may deny warranty coverage if your vehicle or a parthas failed due to abuse, neglect, improper or insufficientmaintenance, or modifications not approved by GM.

If you have any questions regarding your rightsand responsibilities under these warranties, youshould contact the Customer Assistance Centerat 1-800-458-8006, or in California write to:

State of California Air Resources BoardMobile Source Operations DivisionP.O. Box 8001El Monte, CA 91731-2990

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Emission Warranty Parts ListThe emission parts listed here are covered underthe Emission Control System Warranty. The termsare explained previously in this section under“Federal Emission Control System Warranty” and“California Emission Control System Warranty”.Important: Certain parts may be covered beyondthese warranties if shown with asterisk(s) as follows:

• (*) 7 years/70,000 miles, whichever comesfirst, California Emission Control SystemWarranty coverage.

• (**) 8 years/80,000 miles, whichever comes first,Federal Emission Control System Warrantycoverage. (Also applies to California certifiedlight duty and medium duty vehicles.)

• (*) and (**) are 8 years/100,000 miles, whichevercomes first, for California LEV2 vehicles equippedwith option code NUA.

The Emission Control Systems Warranties obligationsdo not apply to conditions resulting from tampering,abuse, neglect, or improper maintenance; or anyother item listed under “What Is Not Covered” underGeneral Motors Corporation New Vehicle LimitedWarranty on page 4. The “Other Terms” presentedunder General Motors Corporation New VehicleLimited Warranty on page 4 also apply to theemission related warranties.

Powertrain Control System

ABS Control Module **

Camshaft Position Actuator *

Camshaft Position Actuator Valve

Coolant Level Sensor

Data Link Connector

Electronic Throttle Control (ETC) Motor

Engine Control Module (ECM) **

Engine Coolant Temperature Sensor

Fast Idle Solenoid

Flexible Fuel Sensor *

Fuel Control Module **

Intake Air Temperature Sensor

Malfunction Indicator Lamp

Manifold Absolute Pressure Sensor

Mass Air Flow Sensor

Oil Pressure Sensor (DoD™ only)

Oxygen Sensors

Powertrain Control Module (PCM) **

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Programmable Read Only Memory (PROM)

Throttle Position Sensor

Throttle Position Switch

Vehicle Control Module (VCM) **

Vehicle Speed Sensor

Wheel Speed Sensor

Transmission Controls and Torque Management

GMLAN (CAN) Communications Circuit

Manual Transmission Clutch Switch

Park/Neutral Switch

Torque Converter Clutch Solenoids

Torque Converter Clutch Switch

Transmission Control Module **

Transmission Fluid Temperature Sensor

Transmission Gear Selection Switch (Diesel)

Transmission Internal Mode Switch

Transmission Pressure Control Solenoids

Transmission Pressure Switches

Transmission Shift Solenoids

Transmission Speed Sensors

Fuel Management System

Common Rail Assembly (6.6L DURAMAX® Diesel) *

Diesel Fuel Injection Pump *

Diesel Fuel Injection Pump Timing Adjust

Diesel Fuel Injector Control Module – EDU(6.6L DURAMAX® Diesel) *

Diesel Fuel Temperature Sensor

Direct Fuel Injector Assembly(6.6L DURAMAX® Diesel) *

Fuel Injector

Fuel Pressure Regulator

Fuel Rail Assembly *

Fuel Rail Pressure Sensor

Function Block(6.6L DURAMAX® Diesel)

High Pressure Fuel Pump (SIDI) *

Air Management System

Air Cleaner

Air Cleaner Diaphragm Motor

Air Cleaner Resonator

Air Cleaner Temperature Compensator Valve

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Air Intake Ducts

Charge Air Control Actuator

Charge Air Control Solenoid Valve

Charge Air Control Valve

Charge Air Cooler *

Charge Air Cooler Fan

Idle Air Control Valve

Idle Speed Control Motor

Intake Manifold *

Intake Manifold Gasket (7/70 Only Uplander,Montana SV6, and DURAMAX® Diesel) *

Intake Manifold Heater

Intake Manifold Tuning Valve

Intake Manifold Tuning Valve Relay

Supercharger Assembly *

Throttle Body * (Replacement Only)

Throttle Body Heater

Throttle Closing Dashpot

Turbocharger Assembly *

Turbocharger Boost Sensor

Turbocharger Oil Separator

Turbocharger Thermo Purge Switch

Vacuum Pump (6.6L DURAMAX® Diesel)

Ignition System

Camshaft Position Sensor(s)

Crankshaft Position Sensor(s)

Distributor

Distributor Cap

Distributor Pick Up Coil

Distributor Rotor

Glow Plug(s) (Diesel)

Glow Plug Controller (Diesel)

Glow Plug Relay (Diesel)

Ignition Coil(s)

Ignition Control Module

Ignition Timing Adjustment

Knock Sensor

Spark Plug Wires

Spark Plugs

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Catalytic Converter System

Catalytic Converter(s) and Muffler if attachedas assembly **

Diesel Exhaust Temperature and Pressure Sensors

Diesel Particulate Filter (DPF) *

Exhaust Manifold (7/70 Only Corvette 7.0L, Equinox,Torrent, Uplander, Montana SV6, Cadillac DTS 4.6Land XLR, (Impala and Grand Prix 5.3L right side)and C/K Trucks < 14,000 GVWR 8.1L) *

Exhaust Manifold with Catalytic Converter attachedas assembly **

Exhaust Manifold Gasket

Exhaust Pipes and/or Mufflers (when located betweencatalytic converters and exhaust manifold)

Positive Crankcase Ventilation System

Oil Filler Cap

PCV Filter

PCV Oil Separator

PCV Valve

Exhaust Gas Recirculation System

EGR Feed and Delivery Pipes or Cast-in Passages

EGR Valve

EGR Valve Cooler (6.6L DURAMAX® Diesel) *

EGR Vacuum Pump Assembly(6.6L DURAMAX® Diesel)

Secondary Air Injection System

Air Pump

Check Valves

Evaporative Emission Control System(Gasoline Engines)

Canister

Canister Purge Solenoid Valve

Canister Vent Solenoid

Fuel Feed and Return Pipes and Hoses

Fuel Filler Cap

Fuel Level Sensor

Fuel Limiter Vent Valve *

Fuel Tank(s) *

Fuel Tank Filler Pipe (with restrictor)

Fuel Tank Vacuum or Pressure Sensor

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Hybrid

Auxiliary Transmission Fluid Pump

Battery Cooling Fan

Battery Pack Control Module (BPCM) *

Battery Pack Current Sensor

Brake Pedal Travel Sensor

Drive Motors A and B

Drive Motor A and B Resolvers

Drive Motor/Generator Control Module(DMCM - HCP, MCPA, MCPB) **

Electro-Hydraulic Brake Control Module (EBCM) **

Energy Storage Control Module **

Fuel Filler Pipe Adapter Seal

Hybrid Batteries

Hybrid Battery Temperature Sensors

Hybrid Battery Voltage Sensors

SGCM Coolant Circuit (fan and fan relay and pump)

Starter Generator Control Module **

Transmission Friction Elements

Transmission Substrate Temperature Sensor

Miscellaneous Items Used with AboveComponents are Covered

Belts

Boots

Clamps

Connectors

Ducts

Fittings

Gaskets

Grommets

Hoses

Housings

Mounting Hardware

Pipes

Pulleys

Sealing Devices

Springs

Tubes

Wiring

Parts specified in your maintenance schedule that requirescheduled replacement are covered up to their firstreplacement interval or the applicable emission warranty

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coverage period, whichever comes first. If failure of oneof these parts results in failure of another part, both willbe covered under the Emission Control System Warranty.

For detailed information concerning specific partscovered by these emission control system warranties,ask your dealer.

Replacement PartsThe emission control systems of your vehicle weredesigned, built, and tested using genuine GM parts*and the vehicle is certified as being in conformity withapplicable federal and California emission requirements.Accordingly, it is recommended that any replacementparts used for maintenance or for the repair ofemission control systems be new, genuine GM parts.

The warranty obligations are not dependent uponthe use of any particular brand of replacement parts.The owner may elect to use non-genuine GM partsfor replacement purposes. Use of replacement partswhich are not of equivalent quality may impair theeffectiveness of emission control systems.

If other than new, genuine GM parts are used formaintenance replacements or for the repair of partsaffecting emission control, the owner should assurehimself/herself that such parts are warranted by theirmanufacturer to be equivalent to genuine GM partsin performance and durability.

* “Genuine GM parts” when used in connection withGM vehicles means parts manufactured by or for GM,designed for use on GM vehicles, and distributed byany division or subsidiary of GM.

Maintenance and RepairsMaintenance and repairs can be performed by anyqualified service outlet; however, warranty repairsmust be performed by an authorized dealer exceptin an emergency situation when a warranted part ora warranty station is not reasonably available tothe vehicle owner.

In an emergency, where an authorized dealer is notreasonably available, repairs may be performed atany available service establishment or by the owner,using any replacement part. Cadillac will considerreimbursement for the expense incurred, includingdiagnosis, not to exceed the manufacturer’s suggestedretail price for all warranted parts replaced and laborcharges based on Cadillac’s recommended timeallowance for the warranty repair and the geographicallyappropriate labor rate. A part not being availablewithin 10 days or a repair not being completed within30 days constitutes an emergency. Retain receiptsand failed parts in order to receive compensation forwarranty repairs reimbursable due to an emergency.

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If, in an emergency situation, it is necessary to haverepairs performed by other than a Cadillac dealerand you believe the repairs are covered by emissionwarranties, take the replaced parts and your receiptto a Cadillac dealer for reimbursement consideration.This applies to both the Federal Emission DefectWarranty and Federal Emission Performance Warranty.

Receipts and records covering the performance ofregular maintenance or emergency repairs shouldbe retained in the event questions arise concerningmaintenance. These receipts and records should betransferred to each subsequent owner. GM will notdeny warranty coverage solely on the absence ofmaintenance records. However, GM may deny awarranty claim if a failure to perform scheduledmaintenance resulted in the failure of a warranty part.

Claims ProcedureAs with the other warranties covered in this booklet,take your vehicle to any authorized Cadillac dealer facilityto obtain service under the emission warranty. Thisshould be done as soon as possible after failing anEPA-approved I/M test or a California smog check test,or at any time you suspect a defect in a part.

Those repairs qualifying under the warranty will beperformed by any Cadillac dealer at no charge.Repairs which do not qualify will be charged to you.

You will be notified as to whether or not the repairqualifies under the warranty within a reasonable time,not to exceed 30 days after receipt of the vehicle bythe dealer, or within the time period required by localor state law.

The only exceptions would be if you request or agree toan extension, or if a delay results from events beyond thecontrol of your dealer or GM. If you are not so notified,GM will provide any required repairs at no charge.

In the event a warranty matter is not handled to yoursatisfaction, refer to the “Customer SatisfactionProcedure” under Owner Assistance on page 29.

For further information or to report violations of theEmission Control System Warranty, you may contactthe EPA at:

Manager, Certification and ComplianceDivision (6405J)Warranty ClaimsEnvironmental Protection AgencyAriel Rios Building1200 Pennsylvania Avenue, N.W.Washington, DC 20460

For a vehicle subject to the California ExhaustEmission Standards, you may contact the:

State of California Air Resources BoardMobile Source Operations DivisionP.O. Box 8001El Monte, CA 91731-2990

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Owner Assistance

Customer Satisfaction ProcedureYour satisfaction and goodwill are important to yourdealer and to Cadillac. Normally, any concerns with thesales transaction or the operation of your vehicle will beresolved by your dealer’s sales or service departments.Sometimes, however, despite the best intentions of allconcerned, misunderstandings can occur. If your concernhas not been resolved to your satisfaction, the followingsteps should be taken:

STEP ONE: Discuss your concern with a memberof dealer management. Normally, concerns canbe quickly resolved at that level. If the matter hasalready been reviewed with the sales, service, or partsmanager, contact the owner of the dealer facilityor the general manager.

STEP TWO: If after contacting a member of dealermanagement, it appears your concern cannot beresolved by the dealer without further help contactthe Cadillac Customer Assistance Center by calling1-800-458-8006. In Canada, contact GM of CanadaCentral Office in Oshawa by calling 1-800-263-3777:English or 1-800-263-7854: French.

For resolution of issues related to the CadillacProfessional Vehicle, contact 1-800-43-FLEET(1-800-433-5338).

We encourage you to call the toll-free numberin order to give your inquiry prompt attention.Have the following information available to give theCustomer Assistance Representative:

• The Vehicle Identification Number (VIN). This isavailable from the vehicle registration or title, orthe plate above the top of the instrument panel onthe driver side, and visible through the windshield.

• The dealer name and location

• The vehicle’s delivery date and present mileage

When contacting Cadillac, remember that your concernwill likely be resolved at a dealer’s facility. That is why wesuggest you follow Step One first if you have a concern.

STEP THREE: Both GM and your GM dealer arecommitted to making sure you are completely satisfiedwith your new vehicle. However, if you continue toremain unsatisfied after following the procedureoutlined in Steps One and Two, you should file withthe Better Business Bureau (BBB) Auto Line Programto enforce any additional rights you may have.

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The BBB Auto Line Program is an out of court programadministered by the Council of Better Business Bureausto settle automotive disputes regarding vehicle repairs orthe interpretation of the New Vehicle Limited Warranty.Although you are required to resort to this informaldispute resolution program prior to filing any court action,use of the program is free of charge and your case willgenerally be heard within 40 days. If you do not agreewith the decision given in your case, you may reject it andproceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program usingthe toll-free telephone number or write them at thefollowing address:

BBB Auto Line ProgramCouncil of Better Business Bureaus, Inc.4200 Wilson BoulevardSuite 800Arlington, VA 22203-1804

www.lemonlaw.bbb.orgTelephone: 1-800-955-5100

This program is available in all 50 states and theDistrict of Columbia. Eligibility is limited by vehicle age,mileage, and other factors. GM reserves the right tochange eligibility limitations and/or to discontinueits participation in this program.

State Warranty Enforcement LawsLaws in many states permit owners to obtain areplacement vehicle or a refund of the purchase priceunder certain circumstances. The provisions of theselaws vary from state to state. To the extent allowed bystate law, GM requires that you first provide us withwritten notification of any service difficulty you haveexperienced so that we have an opportunity to make anyneeded repairs before you are eligible for the remediesprovided by these laws. Your written notification shouldbe sent to the Cadillac Customer Assistance Center.

Assistance For Text Telephone (TTY)UsersTo assist customers who are deaf or hard of hearingand who use Text Telephones (TTYs), Cadillac hasTTY equipment available at its Customer AssistanceCenter and Roadside Assistance Center.

The TTY for the Cadillac Customer Assistance Center is:1-800-833-2622 in the United States1-800-263-3830 in Canada

The TTY for the Cadillac Roadside Assistance Center is:1-888-889-2438 in the U.S.

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Cadillac Roadside AssistanceCadillac is proud to offer the response, security, andconvenience of Cadillac’s 24-Hour Roadside ServiceProgram for a period of 5 years or 100,000 miles,whichever comes first. Refer to your owner manualfor details, or consult your dealer. The CadillacRoadside Assistance Center can be reached bycalling 1-800-882-1112.Roadside Assistance is not part of or included in thecoverage provided by the New Vehicle Limited Warranty.General Motors and General Motors of Canada Limitedreserve the right to make any changes or discontinuethe Roadside Assistance program at any time withoutnotification.

Cadillac Courtesy TransportationIf your vehicle requires warranty repairs during the5 year/100,000 mile warranty coverage period,alternate transportation and/or reimbursement ofcertain transportation expenses are available underthe Courtesy Transportation Program. Severaltransportation options are available. Consult yourdealer or refer to the owner manual for details.Courtesy Transportation is not part of or included in thecoverage provided by the New Vehicle Limited Warranty.General Motors and General Motors of Canada Limitedreserve the right to make any changes or discontinuethe Courtesy Transportation program at any timewithout notification.

Warranty Information for California OnlyCalifornia Civil Code Section 1793.2(d) requires that,if GM or its representatives are unable to repair anew motor vehicle to conform to the vehicle’s applicableexpress warranties after a reasonable number ofattempts, GM shall either replace the new motor vehicleor reimburse the buyer the amount paid or payableby the buyer. California Civil Code Section 1793.22(b)creates a presumption that GM has had a reasonablenumber of attempts to conform the vehicle to itsapplicable express warranties if, within 18 months fromdelivery to the buyer or 18,000 miles on the vehicle’sodometer, whichever occurs first, one or more of thefollowing occurs:

• The same nonconformity results in a conditionthat is likely to cause death or serious bodily injuryif the vehicle is driven AND the nonconformity hasbeen subject to repair two or more times by GMor its agents AND the buyer or lessee has directlynotified GM of the need for the repair of thenonconformity.

• The same nonconformity has been subject to repairfour or more times by GM or its agents AND thebuyer has notified GM of the need for the repairof the nonconformity.

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• The vehicle is out of service by reason of repairnonconformities by GM or its agents for acumulative total of more than 30 calendar daysafter delivery of the vehicle to the buyer.

NOTICE TO GENERAL MOTORS AS REQUIREDABOVE SHALL BE SENT TO THE FOLLOWINGADDRESS:

General Motors CorporationP.O. Box 33170Detroit, MI 48232-5170Fax Number: 1-866-962-2868

When you make an inquiry, you will need to give theyear, model, and mileage of your vehicle and your VIN.

Special Coverage Adjustment ProgramsBeyond the Warranty PeriodCadillac is proud of the protection afforded by itswarranty coverages. In order to achieve maximumcustomer satisfaction, there may be times when Cadillacwill establish a special coverage adjustment programto pay all or part of the cost of certain repairs notcovered by the warranty or to reimburse certain repairexpenses you may have incurred. Check with yourCadillac dealer or call the Cadillac Customer AssistanceCenter to determine whether any special coverageadjustment program is applicable to your vehicle.When you make an inquiry, you will need to give theyear, model, and mileage of your vehicle and your VIN.

Customer Assistance OfficesCadillac encourages customers to call the toll-freetelephone number for assistance. However, if you wishto write or e-mail Cadillac, refer to the address below.

United StatesCadillac Customer Assistance CenterP.O. Box 33169Detroit, MI 48232-5169

www.Cadillac.com1-800-458-80061-800-833-2622 (For Text Telephone devices (TTYs))

Roadside Service:1-800-882-1112Fax Number: 1-866-962-2868

From Puerto Rico:1-800-496-9992 (English)1-800-496-9993 (Spanish)Fax Number: 313-381-0022

From U.S. Virgin Islands1-800-496-9994Fax Number: 313-381-0022

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CanadaCustomer Assistance Centre, CA1-163-005General Motors of Canada Limited1908 Colonel Sam DriveOshawa, Ontario L1H 8P7

1-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For Text Telephone devices (TTYs))Roadside Assistance: 1-800-882-1112

Mexico, Central America and CaribbeanIslands/Countries (Except Puerto Ricoand U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V.Customer Assistance CenterPaseo de la Reforma # 2740Col. Lomas de BezaresC.P., 11910Mexico, D.F.

01-800-508-0000Long Distance: 011-52-53 29 0 800

Online Owner CenterThe Online Owner Center is a resource for your GMownership needs. Specific vehicle information canbe found in one place.

The Online Owner Center allows you to:

• Get e-mail service reminders.

• Access information about your specific vehicle,including tips and videos and an electronicversion of this warranty manual.

• Keep track of your vehicle’s service history andmaintenance schedule.

• Find GM dealers for service nationwide.

• Receive special promotions and privileges onlyavailable to members.

Refer to the web for updated information.

To register your vehicle, visit www.MyGMLink.com.

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✍ NOTES

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