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DRAFT Washington State Patrol Crime Lab Division Sexual Assault Kit Tracking System – Project Charter May 3, 2016

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Page 1: Washington State Patrol Crime Lab Divisionwastatepatrol.net/sak/wp-content/uploads/2017/02/Project-Charter-V2.1.pdf · Tom Wallace (CTO) Oversight - Technical Policy Coordination

DRAFT

Washington State Patrol

Crime Lab Division

Sexual Assault Kit Tracking System – Project Charter

May 3, 2016

Page 2: Washington State Patrol Crime Lab Divisionwastatepatrol.net/sak/wp-content/uploads/2017/02/Project-Charter-V2.1.pdf · Tom Wallace (CTO) Oversight - Technical Policy Coordination

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Document Control Page Document Status: Draft

Document Date: May 3, 2016

Document Purpose

The purpose of this document is to provide the statement of scope, objectives, assumptions, and

participants in the Sexual Assault Kit Tracking system project.

Version Date By Description/Changes

1 5/3/2016 Bob Marlatt Initial Draft

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T A B L E O F C O N T E N T S

Page

1. Introduction ......................................................... 1

1.1 Project Statement.............................................................. 1

1.2 Background ....................................................................... 1

1.3 Project Outcomes and Objectives ...................................... 2

1.4 Business Benefits .............................................................. 3

1.5 Scope ................................................................................. 3

2. Organization ......................................................... 4

2.1 Organization ...................................................................... 4

2.2 Roles and Responsibilities ................................................. 4

2.1 Stakeholder Responsibilities .............................................. 7

2.2 Project Management Responsibilities ................................ 7

2.3 Stakeholders ..................................................................... 7

3. Approach and Assumptions .................................. 8

3.1 Planning Approach ............................................................ 8

3.2 Business Analysis .............................................................. 9

3.3 Assumptions ...................................................................... 9

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1. INTRODUCTION

1.1 Project Statement This project implements HB 2530 by providing a sexual assault kit (SAK) tracking system. Sexual

assault kits contain biological evidence, which is used by law enforcement and prosecutors to solve and

prevent crime. The SAK tracking system will track all SAK in Washington State, regardless of when

they were collected, to further empower survivors with information, assist law enforcement with

investigations and crime prevention, and create transparency and foster public trust.

1.2 Background

Advances in the technology for processing and analyzing DNA evidence — plus maintenance and

expansion of the National DNA database — have brought about a profound change to the criminal justice

system.

The broad use of DNA technology in forensic laboratories, starting in the early 2000s, gave us a powerful

tool that has not only improved the investigation of sexual assault and other serious crimes but has also

helped solve cold cases, identify the missing, and exonerate hundreds of innocent people who were

convicted of crimes they did not commit.

At the same time, concern has been growing about the nation’s response to sexual assault. Concerns range

from the large numbers of sexual assault kits in police storage that have never been tested, to the high

number of assaults that were never reported, to the response to sexual assault on campuses.

Advances in science are making it possible for forensic labs to identify trace amounts of DNA from

evidence. Science is also helping us identify more effective methods to support victims. Studies in

neuroscience, for example, are showing how trauma may affect a victim’s ability to remember and

explain details of an assault. Social science research is providing evidence-based guidance on collecting

evidence to improve investigation and prosecution.

A SAK is a collection of evidence gathered from the victim by a medical professional, often a specially

trained Sexual Assault Nurse Examiner (SANE). The type of evidence collected depends on what

occurred during the assault. The contents of a kit vary by jurisdiction, but generally include swabs, test

tubes, microscopic slides, and evidence collection envelopes for hairs and fibers.

The sexual assault kit evidence may contribute to investigations, prosecutions and exonerations in sexual

assault cases.

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Testing a SAK is one part of the investigative process, but testing does not always result in a new

investigative lead. For example, the suspect may already be known, or the evidence in the kit does not

contain any or enough biological evidence to yield a DNA profile.

The medical examination is highly invasive and can last several hours. The victim is swabbed for any

biological evidence that may contain the perpetrator’s DNA (e.g., skin, saliva, semen). The examiner also

photographs any bruising or other injuries, collects the victim’s clothing, and provides the victim with

medicine to prevent infection or pregnancy, if the victim chooses. Evidence collected from the victim

goes into the SAK. The SAK and other crime scene evidence, such as bedding, can be tested in an effort

to identify the perpetrator.

Typically, after the examination is completed, the SAK is transferred to an authorized law enforcement

agency to be logged into evidence. Protocols vary among jurisdictions regarding whether and when the

SAK is sent to the lab for testing.

The National Institute of Justice (NIJ) and the Federal Bureau of Investigation (FBI) has created national

standards and protocols for preparation and handling of SAK. Sexual Assault Nurse Examiners (SANE)

are trained to conduct the examinations that create the SAK. DNA Forensic Analysts are employed by

the Washington State Crime Labs to examine the SAK to extract and interpret the SAK content for

identification of evidence.

1.3 Project Outcomes and Objectives

The project will produce the following outcomes:

WSP shall create and operate a statewide SAK tracking system.

Requirements

o Track location and status of SAK

Through criminal Justice Process

Initial collection at medical facilities

Receipt and storage at law enforcement agencies

Receipt and analysis at forensic laboratories

Storage after completion of analysis

Destruction

o Allow access to update and track the status and location of SAK

Medical facilities

Law enforcement agencies

WSP Forensic Laboratories

Other entities

o Allow survivors to anonymously track or receive updates regarding the status of SAK

Approach

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o Phase implementation (region, volume, or other classification)

o Full implementation by June 1, 2018

o Quarterly reports

Joint legislative task force on sexual assault forensic examination best practices,

the appropriate committees of the legislature, and the governor.

WSP Website Reports

WSP may combine data to create jurisdictional or regional report

Crime Victim Information is exempt from public inspection and copying

o Investigations

1.4 Business Benefits The system will be designed to track all SAK in Washington state, regardless of when they were

collected, in order to

o further empower survivors with information,

o assist law enforcement with investigations and crime prevention, and create transparency

and foster public trust

1.5 Scope The following items are in the scope of this project.

Create a tracking system to track SAK.

Washington Statewide scope.

Potentially a cloud based solution that supports secure web-based access.

Deploying barcode readers where required to enable use of the system.

Creating reports required by the legislature and determined necessary for operational purposes.

Establishing registration and related security systems to restrict access to properly authenticated

persons including survivors.

The following items are outside the scope of this project.

Activities included in the recruiting, training, and outfitting of DNA Forensic Analysts and

Sexual Assault Nurse Examiners (SANE).

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2. ORGANIZATION

2.1 Organization

Sexual Assualt Kit Tracking System

Tom WallaceChief Technology Officer

Glenn Briskin

IT Planning Section Manager

ITS 5

Program Lead

ITS 4

SAK System Administrator

Project Manager

Contract Project manager

Dr. Stephen Guest

Program Manager

Robert Marlatt

ADSS Manager

Eric VonderscheerITD Administrator

AC Mark Lamoreax

Technical Services Bureau

Shawn EckhartFiscal Anlayt

Bob Maki

Chief Financial Officer

Captain Monica Alexander

Government & Media Relations

Jean Johnson

DNA Program Manager

Jim TarverDivision Commander

Business Owner

Larry Hebert

FLSB Director

Executive Sponsor

2.2 Roles and Responsibilities Names are present based on their current role in the agency. As assignments or names change, this

document will not be updated. This list is not intended to be exhaustive. Only key stakeholders are

identified at this point.

Group Person(s) Role Responsibilities

Forensic Lab

Services Bureau

Larry Hebert Executive

Sponsor

- Ensures the project is in line with the

agency’s strategic planning.

- Ultimate decision authority regarding

whether to begin or continue the

project.

- Manages Policy issues

- Assists in resolving escalated issues

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Group Person(s) Role Responsibilities

Technology

Services Bureau

AC Mark

Lamoreaux

Tom Wallace

(CTO)

Oversight - Technical Policy Coordination.

- General Project oversight

- Assists in resolving escalated issues

Crime Lab

Division

Information

Technology

Division

Jim Tarver

Eric

Vonderscheer

Project Sponsors - Project Oversight and Business Policy

Coordination.

- Technology Policy coordination.

- Coordinates technical and business

Resources

- General Project oversight

- Assists in resolving escalated issues

Government and

Media Relations

Captain Monica

Alexander

Melissa Van

Gorkom

Stakeholder

Management

- Assists in communicating to external

stakeholder group (I.e., legislature,

SAFE, etc.)

- Assists in developing and managing

communication plan.

FLSB Sexual

Assault DNA

Program

Manager

Jean Johnson

Dr. Gary Shutler

Business Owner - Makes decisions affecting the business

direction of this project based on

recommendations of project staff.

- Ensures adequate resources are

available to the project to clarify

business requirements when requested,

and reviews project deliverables.

- Assists in resolving escalated issues

ITD ADSS Bob Marlatt Section

Manager

- Provides oversight of SAK Technical

Program.

- Acts as Liaison with OCIO.

- Assists in resolving escalated issues

SAK Technical

Program

Manager

Dr. Stephen

Guest

- Plans, organizes, controls, and lead

program.

- Responsible for planning deliverables.

- Oversees work of technical resources.

ITD Integrated

Systems Servers

Support (ISSS)

Corie Wade Infrastructure

Servers and

Database

support

- Implements and maintains technical

Infrastructure.

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Group Person(s) Role Responsibilities

Information

Technology

Planning

Section

Glenn Briskin Project

Management

Office

- Provides project management support

- Provides project oversight

- Participates in all meetings with the

OCIO.

- Provides assistance with procurements

Budget and

Fiscal Services

(BFS)

Shawn Eckhart Agency

Accounting

- Fiscal oversight.

- Tracks budget

ITD Accounting Dorothy Seibold Accounting - Processes Invoices for vendors

Project Team Vacant Project Manager - Plans, organizes, controls, and leads

the project

- Defines requirements

- Leads procurement of SAK Tracking

software and services

- Develops an implementation plan.

ITS5

ITS4

Vacant Application

Lead

Systems

Administrator

- Participates in gathering requirements

- Develops SAK Tracking concept of

operations

- Responsible for managing technical

implementation with vendors

- Plans and coordinates implementation

activities.

- Administers application configuration

and registration.

- Ensures security is properly

administrated.

- Coordinates the testing and acceptance

of the system.

- Coordinates development of training

curriculum and documentation

- Integrates SAK Tracking system with

ITD technologies and network

environment.

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2.1 Stakeholder Responsibilities 1. Assist WSP ITD staff in identifying clear and complete business requirements.

2. Ensure division staff are available, as needed, to answer business questions and provide other

needed information to perform project task work.

3. Clarify documented business requirements when requested by project staff.

4. Provide final review of project deliverables.

5. Facilitate the resolution of business and policy issues.

6. Adhere to established project management processes that may be established in later phases, such

as a Change Management Process.

2.2 Project Management Responsibilities 1. Manage all aspects of this project including scope, resources, and deliverables using the WSP

Project Management Methodology as it applies to this project.

2. Communicate project status to the project team and key stakeholders.

3. Prepare and execute this Project Charter.

4. Prepare and execute other planning documents as they apply to this project.

5. Manage project team resources, to include directing development of application business and

technical requirements.

6. Manage approved changes to the scope of work.

7. Facilitate the resolution of technology issues.

8. Adhere to established PMM processes that may be established in later phases such as a Change

Management Process.

2.3 Stakeholders Legislature

Sexual Assault Forensic Examiners (SAFE) Group

WSP Crime Lab Division

All State Sexual Assault Nurse Examiners (SANE)

All state Law Enforcement Agencies

Prosecutors

Survivors

Office of the Chief Information Officer

Media

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3. APPROACH AND ASSUMPTIONS

3.1 Planning Approach

Planning Approach

Estimate Assumptions

PM is 9 Months

Plan for Service Delivery

Contract for PM

Hire ITS4 and ITS 5

Analysis – Define Requirements and Concept of Operation

Design – Design Service

Develop Web Based Services and Reporting

Test and Implement

Investigate existing barcode usage and plan deployment

Deploy 200 Barcode scanners and printers where needed statewide

Hardware asset management of barcode equipment

Plan for Recurring Support

Contract for Outsourced support

ITS4 and ITS5 to provide recurring support of software and hardware.

Cost Estimates Development Costs

$871K

Technology Costs

Contract for Services

Recurring Costs

See Below

Funding Sources FY2017 FY2018 FY2019 FY2020 FY2021

Salaries (ITS 4 & 5) 123,240 323,280 323,280

Benefits 39960 105120 105120

Professional Services

Contracts (PM)

135,000

Good & Services 308,930 436,885 457,901

Travel 3,600 9,600 9,500

Capital Outlay 91,800 24,820 24,820

Agency Indirect 168,470 263,295 263,295

Total 871,000

Legislative allotment from general fund

Project Time Frame Item

Planned

Finish

Actual

Finish

Analysis July 31, 2016

Design August 31, 2016

Development December 31, 2016

Implementation April 2017

Procurement Procure Project Manager (ITPS)

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Plan

Contract for development and maintenance (RFP) o Analysis

Requirements Concept of Operations Conceptual data Model Reporting requirements

o Design Web Page and Application o Develop Application o Implement Application

200 Barcode Scanners/Printers Equipment Purchase

3.2 Business Analysis

Business Use Cases (list)

Create, Report, Update and Delete (CRUD) SAK Records

Provide web based inquiry on SAK Record

Provide Prosecution support

Provide Statistical Reporting

Provide notification to Survivor when status/location Changes

Information/Data Requirements

SAK Table

Registration/ Security Table

Person (Survivor) (Non Disclosable PII) Table

Organization Table

Problems / Issues to be solved

Ensure all parties use the tracking system

Ease of use

Minimal impact on professional’s time

Interfaces with External Organizations

LEA, Prosecuting Attorney, Medical Provider Access Web ACCESS

Technology Impact

Web-Based Application

Server

SQL database

Security Implications

Web Based

Non PII Public Access

Sensitive Survivor information

Requires notification to survivor when SAK status changes/ Moves

3.3 Assumptions

3.3.1 Fiscal Note Assumptions 1. Second Substitute House Bill 2530 requires the Washington State Patrol to create and operate a

statewide Sexual Assault Kit Tracking System and outlines the requirements and implementation

dates for the system.

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2. WSP assumes that there is the potential for a system available that can be used in the State of

Washington and adapted to provide the additional functions necessary to implement the

requirements of the bill.

3. WSP assumes that in order to meet the timeline stated in the bill of statewide participation in the

system by June 1, 2018 we will need to have the system available for initial roll out by July 1,

2017.

4. Funding will be provided July 1, 2016 to begin the hiring and training process for the required

FTEs.

5. Beginning July 1, 2016, WSP will hire one IT Specialist 5 to serve as the System/Database

Administrator. This position will provide the database design requirements, provide technical

level details on connections to other systems as needed, monitor and control sensitive access to

agency system resources, ensure the system is in compliance with WSP security requirements to

include all required design and security reviews, monitor and manage vendor contracts as

appropriate, and provide ongoing system administration and vendor management. This position

will also prepare the progress report for the legislature. Biennial costs related to this position are

estimated at $243,020.

6. Beginning January 1, 2017, WSP will hire one IT Specialist 4 to serve as Customer

Service/Operations Support. This position will develop and provide policy and procedure training

material for users of all different levels, and provide user support to law enforcement agencies,

other agencies (hospitals etc.) and the public. This position will also prepare the semiannual

report and, for auditing purposes, track and distribute bar codes provided to the local entities.

Biennial costs related to this position are estimated at $224,060.

7. The total FTE cost estimates are based on agency rule of thumb assumptions that include

supplies, travel, and indirect costs to support the positions. The first year costs for these positions

also include one-time workstation costs and computer and furniture costs.

8. WSP will contract for a project manager to facilitate with project development and rollout of the

tracking system to the various users. This contract position is expected to be hired on a temporary

basis for a period of approximately nine months at an estimated cost of $15,000 a month for a

total of $135,000. We have shown these costs in fiscal year 2017.

9. WSP will Purchase and provide annual licensing for a cloud based tracking system. These costs

include initial configuration at $100,000 and ongoing licensing for all users at $200,000 per year

with an annual increase of 2.5%

10. WSP will purchase barcode scanners to be used by participating entities to log and track sexual

assault kits in the tracking system. We have assumed the purchase of 200 barcode scanners in the

first year, and an ongoing purchase of 25 per year for needed replacements.

11. We expect that the requirement for the Bureau of Forensic Laboratory Services to participate in

the use of the statewide sexual assault tracking system will add an estimated ten minutes of data

entry time for each case tracked. We expect that this would have an impact on overall

productivity, which could impact case completion times and backlog rates, but that it would be

minimal.

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12. The WSP expects to address the backlog of sexual assault kits that were in the possession of law

enforcement agencies but not submitted for forensic analysis as of July 24, 2015 primarily

through the outsourcing of the forensic analysis as funding becomes available in the proposed

Washington Sexual Assault Kit Account. The timing and amount of these expenditures is not

known at this time.

13. WSP’s federal indirect cost rate for FY2016 is 29.5% percent. This rate is calculated on all

categories of expenditures except capitalized equipment and is to cover support costs associated

with this proposed bill.

14. Support costs include items such as computer and telecommunications support, processing

payroll and vendor payments, administering contracts, ordering, accounting for and distribution

of supplies, and human resource services. These costs are reflected in this fiscal note under the

category “Agency Indirect”.

3.3.2 Fiscal Assumptions Following are the WSP fiscal assumptions for performing this legislative mandated request.

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Budget Estimator ITS5 ITS4Fms & Rcrds Anlst 2Project ManagerProgram LicensingINDIRECT Fiscal

2350 P2S-HB Victims of Sex CrimesRange 66 Step MRange 62 Step MRange 42 Step MContract and Support RATE Year

FY17 $7,068 $6,401 $3,907 CALCULATION Totals

Annual $84,816 $76,812 $46,884 (estimated at

$15K mo for

9 months) # of barcode scanners

Total FTEs Requested 1.00 0.50 - - 200 - 1.50

Total Monthly Salary AA $7,070 $3,200 $0 - $10,270

Total Monthly OvertimeAU - $0

Social Security - Classified & ExemptBA 0.062 $440 $200 $0 - $640

Retirement - Classified OnlyBB 0.1118 $790 $360 $0 - $1,150

Industrial Insurance -Civil ServiceBC $33 $30 $20 $0 - $50

Health Insurance BD $894 $890 $450 $0 - $1,340

Medicare BH 0.0145 $100 $50 $0 - $150

Monthly Salary & Benefit $9,320 $4,280 $0 - $13,600

New FTE Annual Salary & Benefit $111,840 $51,360 $0 $48,140 $163,200

Personal Service ContractsC $135,000 $7,375 $135,000

Supplies & Materials EA $2,400 $2,400 $1,200 $0 $1,060 $3,600

Phone & Postage EB $1,700 $1,700 $850 $0 $750 $2,550

Utilities EC $0 $0 $0 $0 $0 $0

Bldg/Software Rent ED $0 $0 $0 $0 $0 $0

Professional DevelopmentEG $1,200 $1,200 $600 $0 $530 $1,800

Purchased Services ER $0

DIS Enterprise AgreementEY $140 $0 $0

DIS Enterprise Agreement True UpEY $490 $490 $490 $0 $290 $980

STACS-SAK Tracking Software (initial)EY $300,000 $88,500 $300,000

In-State Travel GA $1,200 $1,200 $600 $0 $530 $1,800

Out-of-State Travel GF $1,200 $1,200 $600 $0 $530 $1,800

Non-capitalized EquipmentJA $1,200 $1,200 $600 $0 $530 $1,800

Barcode Scanners JA $350 $70,000 $20,650 $70,000

Work Station JC $10,000 $10,000 $10,000 $0 None $20,000

Grants/Benefits N $0

Indirect TA 29.50% (round to 1,000) (415.00) $168,470

ANNUAL GRAND TOTAL $131,230 $66,300 $0 $135,000 $370,000 $168,470 $871,000

ASSUMPTIONS:

Indirect rate for FY2015 is 29.50%

DIS True Up cost should be used for the first year when adding a computer; then use $140 in subsequent years; set other "DIS" line costs to zero.

The one-time $10,000 workstation includes assumptions for computer at cost of $2500 and on a 4-year replacement cycle (or $625 per year for STR). Replace the initial $10,000 in year 1 with $625 in years 2+.

Workstation and Enterprise tru-up costs for ITS4 not prorated

(includes 1.8% negotiated increase for FY17)

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