Video Script: Interviewer: One last question. So, this is from @uppervalleymom: good handle. “I would love to know what skills or experiences Indra would suggest as essential for future leaders.”

Click above to watch video

Indra Nooyi: Great question. I’ve always talked about my 5 C’s model, and let me talk about them again. The first is COMPETENCY. I think anybody who wants to be a future leader should have a hip pocket skill that everybody looks at and says “XYZ is the go-to person for that skill”. Because unless you’re really known for something, and not just as a generalist, you don’t stand out from the pack. But in order to be competent at something, you’ve got to be a lifelong student because you’ve got to constantly refine your knowledge at that subject, so that you remain ahead and abreast of every-thing that goes on in that field. First.

The second I’d say is COURAGE and CONFIDENCE - it’s a pair. You can be very very competent, but if you’re not willing to speak out, if you’re not willing to have the confidence based on your knowledge, what’s the point? Right? You just roll over. So courage and confidence are very important. The third is COMMUNICATION SKILLS. You cannot overinvest in communication skills. Written and oral communications because as a leader, you constantly have to mobilize the troops. I can tell you when I first came to the United States, I used to debate, and I used to be on debating teams. And I used to speak so fast because culturally I grew up in an environment where people spoke very fast. Fortunately, Yale had a requirement that unless you passed the communications course, you couldn’t graduate from the first year or the second year in business school. I flunked the first time I took the communications course, so in the summer, I took it again. Which was the best thing that happened because I learned to sync my brain with my output from my mouth. So I started to slow down what I was saying - a huge difference. So I encourage all of you - invest in communication skills; critically important. The fourth skill, I’d say, is CONSISTENCY. It’s important that leaders are

Discussion Questions: In your opinion, what are the three most

important skills or qualities for a good leader to have?

Think about the person whom you

consider to be the best leader you’ve ever worked with. Why was he or she such a good leader? What skills or qualities did he or she have?

Do you have the opportunity to act as a

leader in your job? If so, do you enjoy this role? Why or why not?

In your opinion, what is the most difficult

thing a leader has to deal with?

Vocabulary:

handle - name, nickname hip pocket skill - something specific that

you’re very good at go-to person - the person everyone turns

to when they need something stand out from the pack - differentiate

yourself from others refine - improve remain - stay abreast of - aware of, informed about

speak out - speak loudly roll over - give up mobilize the troops - motivate people

flunked - failed sync - match, coordinate, synchronize huge - enormous critically - enormously, crucially

Indra Nooyi, chairman and CEO of PepsiCo talks about the qualities necessary to be a good leader.

www.interface-biz.com Interface Business Languages www.interfacelearningzone.com

1 Read the Video Script below. The words in bold are defined in the Vocabulary

section. Look up any new words in a dictionary.

2 Go to the Your Turn section at the end of this document. Practice using new

words and expressions from the video script to prepare for your next class.

3 Look at the Discussion Questions and prepare your responses for the next class.

Video Script continued on next page...

Vocabulary continued on next page...

Intermediate (B1 - B2) and above ◊ Read the script and note new vocabulary

◊ Write three sentences using new vocabulary

◊ Prepare for the discussion questions

Watch & Learn: Business: Management: Indra Nooyi The 5 C’s Of Leadership (3:07 min) Video Script & Vocabulary (page 1 of 2)

Starting Off

Video Script continued… consistent. You can change your mind, but change your mind against a consistent framework because if you’re not consistent, people are always second- guessing what you’re doing. So be consistent. And the last skill is your COMPASS. Integrity is critical in this job. You can be competent, you can be courageous, have confidence, be a great communicator, be consistent, but if you don’t have integrity, that compass doesn’t point true north… Everything comes crashing down as we have seen in recent times. So, again, it’s the 5 C model, and that’s what I’ve operated against for all my life.

Vocabulary continued...

change your mind - change your opinion or point of view

second-guessing - doubting, criticizing

www.interface-biz.com Interface Business Languages www.interfacelearningzone.com

Intermediate (B1 - B2) and above ◊ Read the script and note new vocabulary

◊ Write three sentences using new vocabulary

◊ Prepare for the discussion questions

Your Turn! Using new vocabulary is the best way to learn and remember it.

1 Choose three words or expressions from the video that are new to you and write a sentence using each one in the box below.

2 Try to use them in a context that is familiar to you to help you retain them.

3 Please ask for feedback on your sentences in the next lesson.

1 ________________________________________________________________________________________________________

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2 ________________________________________________________________________________________________________

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3 ________________________________________________________________________________________________________

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Watch & Learn: Business: Management: Indra Nooyi The 5 C’s Of Leadership (3:07 min) Video Script & Vocabulary (page 2 of 2)