water management and efficiency in hospitality
DESCRIPTION
Water scarcity is a recognised global problem, with demand for water projected to exceed supply by 40% by 2030. By the same year, half the world’s population will be living in areas of high water stress. How can hotels save water? How can management educate staff and guest in water saving practices?TRANSCRIPT
WATER MANAGEMENT
WATER MANAGEMENT
WHY THE NEED TO CONSERVE WATER?Water scarcity is a recognized global problem, which demand for water projected to exceed supply by 40% by 2030
Most water (97%) is in oceans, which cover 71% of the earth’s surface. 3% is fresh water, two-thirds of which is tied up as ice in glaciers and at the poles. This lives approximately 1% as freshwater in rivers, lakes, the atmosphere and in grownwater
Water accounts for 10% of utility bills in many hotels
According to the UK’s Environment Agency, hotels can reduce the amount of water consumed per guests per night by up to 50% compared with establishments with poor performance in water consumption
The private sector is a major water user and often completely dependent on water for production and service delivery. The Hospitality industry is one of these where water plays a determining part in everyday operations and potential growth
WATER MANAGEMENT
WATER EFFICIENCY: ESTABLISH A WATER MANAGEMENT PLAN
WATER MANAGEMENT
THE FIRST STEP IS TO START MEASURING WATER CONSUMPTION AND SET SOME TANGIBLE TARGETS
INSTALLING METERS AND TAKING REGULAR READINGS WILL AID THIS AND SUB-METERS WILL HELP YOU SEE WHERE THE AREAS OF GREATEST USE ARE
WATER MANAGEMENT
CARRY OUT A WATER AUDIT TO SHOW WHERE THE MAJOR WATER COSTS ARE AND WHERE SAVINGS CAN BE MADE
COMPARE TOTAL AND DEPARTAMENTAL CONSUMPTION FIGURES WITH HOTEL INDUSTRY BENCHMARKS TO DETERMING POTENTIAL SAVINGS
WATER MANAGEMENT
CALCULATE WATER USED PER GUEST PER NINGHT BY DIVIDING THE TOTAL WATER CONSUMED IN METRES (CUBIC) RATHER THAN LITRES
ESTABLISH REALISTIC GOALS FOR EACH DEPARTMENT AND THE ENTIRE HOTEL
WATER MANAGEMENT
COMMUNICATE THE MANAGEMENT’S COMMITMENT TO WATER REDUCTION AND THE SUBSEQUENT OBJECTIVES AND GOALS TO ALL EMPLOYEES
TRAIN STAFF SO THEY UNDERSTAND HOW TO MAKE PRUDENT USE OF WATER AND HOW TO MAINTAIN EQUIPMENT IN OPTIMUM ENERGY-EFFICIENCY
WATER MANAGEMENT
ENCOURAGE STAFF TO PUT FORWARD THEIR OWN SUGGESTIONS FOR WATER REDUCTION
ESTABLISH MONITORING AND TARGETING SYSTEMS SO THAT YOU CAN REGULARLY REPORT PROGRESS BACK TO STAFF AND OTHER STAKEHOLDERS
WATER MANAGEMENT
WATER MANAGEMENT
WATER USE REDUCTION
WATER MANAGEMENT
THE FIRST STEP IN WATER MANAGEMENT IS AN EFFICIENT DESIGN AND MAINTAINED PLUMBING SYSTEM
TO AVOID WATER LEAKS !!!!
WATER MANAGEMENT
SHOWERS
SHOWER FLOW SHOULD BE NO MORE THAN 10 LITRES/ MIN(can be measured with a bucket and stopwatch)
TAPS
CONVENTIONAL TAPS MORE THAN 6 LITRES/ MIN OR 4 LITRES A HAND WASH(can be measured with a bucket and stopwatch)
50% REDUCTION
50% REDUCTION
LOW FLOW SHOWER HEADS
FAUCET AERATORS
WATER MANAGEMENT
PUBLIC TOILLETS, SPA OR SWIMMING POOL
PUSH BUTTON SHOWER SINK TAPS INFRARED SENSORS
WATER MANAGEMENT
TOILET
LOW FLOW TOILETS USE AN AVERAGE OF JUST SIX LITRES PER FLUSH (COMPARED TO OLDER MODELS)
DOUBLE FLUSH TOILETS OR PUT A TOILET TANK DISPLACEMENT DEVICE
WATER MANAGEMENT
LAUNDRY
WASH SMALL QUANTITIES IN A 5KG MACHINE
ALWAYS ENRURE MACHINES ARE FULLY LOAD
MINIMIZE THE RINSE CYCLE AS MUCH AS POSSIBLE WITHOUT REDUCING QUALITYMAINTENANCE IS ALSO KEY
WATER MANAGEMENT
SWIMMING POOL
CONDUCT REGULAR MAINTENANCE TO PREVENT LEAKS. READ WATER METERS (LAST THINK AT NIGHT AND FIRST THING IN THE MORNING
PREVENT FOR LEAKS
WATER MANAGEMENT
Bucket Test Procedure:1. Bring the pool water to its normal level2. Fill an empty bucket with pool water to about one inch from the top of bucket.3. Place the bucket on the first or second step of the pool. 4. Mark the water level inside the bucket.5. Mark the water level of the pool on the outside of the bucket, on the pool wall, or skimmer face plate.6. Operate the pool for 24 hours as it had been operated when a leak was first suspected.7. After 24 hours, compare the two levels. If the pool water (outside mark) goes down more than the inside water level, there is probably a leak.
WATER MANAGEMENT
SWIMMING POOL
BACKWASH THE SWIMMINPOOL EVERY TWO TO THREE DAYS RATHER THAN DAILY
IT IS ALSO BEST TO OPT FOR A BACKWASH SYSTEM WHERE WATER CAN BE RECAPTURED AND USE FOR IRRIGATION
BACKWASH SWIMMING POOL FITERS
WATER MANAGEMENT
COVER SWIMMING POOL FOR EVAPORATIONThe evaporation rate from an outdoor pool varies depending on the pool's temperature, air temperature and humidity, and the wind speed at the pool surface. The higher the pool temperature and wind speed and the lower the humidity, the greater the evaporation rate
SWIMMING POOL
WATER MANAGEMENT
GARDENS & GROUNDS
DO NOT WATER GROUNDS IN THE HEAT OF THE DAY. IN HOT CLIMATES, THE BEST TIME TO WATER IS IN THE EVENING
IT IS BEST TO AVOID AUTOMATED WATERING SYSTEMS, HOWEVER IF THEY DO HAVE TO BE USED WATER CAN BE SAVED BY FITTING TIMERS ON SPRINKLERS TO CONTROL WATER USE TO AVOID OVER WATERING
PUT A PROCEDURE IN PLACE FOR MANUAL WATERING AND TRAIN GARDENING STAFF TO REDUCE WATER USE WHERE POSSIBLE
WATER MANAGEMENT
GARDENS & GROUNDS
USE RAIN WATER HARVESTING TECHNIQUES TO DIVERT AND CAPTURE RAINWATER FROM ROOFS AND GUTTERS
WATER CAN BE DIVERTED INTO UNDERGROUND STORAGE TANKS OR INTO WATER BUTTS
PLANTS ACTUALLY PREFER RAINWATER TO TREATED WATER FROM A TAP
WATER MANAGEMENT
GARDENS & GROUNDS
IF POSSIBLE, USE GREY WATER FROM BATHS AND SINKS FOR IRRIGATION
WATER MANAGEMENT
GARDENS & GROUNDS
NATIVE SPECIES OF PLANT OFTEN NEED LESS WATER
DESING AND LANDSCAPE YOUR GROUNDS IN KEEPING WITH THE EXISTING ENVIRONMENT
WATER MANAGEMENT
KITCHEN
WATER MANAGEMENT
HOUSEKEEPING
PUT PROCEDURES IN PLACE AND CONDUCT TRAINING TO INFORM HOUSEKEEPING ON HOW THEY CAN REDUCE WATER USE
THESE PROCEDURES SHOULD INCLUDE HOW MANY TIMES TO FLUSH THE TOILET WHEN CLEANING, NOT TO LEAVE TAPS RUNNING OR USE EXCESSIVE WATER
SOME HOTELS HAVE ESTIMATED THAN ONLY SMALL PERCENTAGE OF WATER CONSUMED IS ACTUALLY BY THE GUESTS, THE REMAINDER IS USED BY CHAMBERMAINDS DURING CLEANING
WATER MANAGEMENT
HOUSEKEEPING
LINEN REUSE PROGRAMMEWHY ARE MOST GUEST SCEPTIC ABOUT IT?
WATER MANAGEMENT
One night can mean significant savings. - Make a Green Choice
The Four Points Milan Hotel is proudly giving you the opportunity to "Make A Green Choice" by allowing you the option to conserve water, electricity, gas and chemicals. As part of our green initiatives program, we are offering a € 5 voucher to our Nectare restaurant awarded at checkout for each night you decline housekeeping (except day of departure)
WATER MANAGEMENT
WATER AND THE STAKEHOLDER: COMMUNICATING AND EDUCATING
WATER MANAGEMENT
FROM ALL OF THE ABOVE, A KEY COMPONENT OF A WATER MANAGEMENT ACTION PLAN IS COMMUNICATION WITH AN EDUCATION OF STAFF
---BUT IT SHOULD BE SEEN AS HIGH PURPOSE TOGETHER WITH OTHER ENERGY EFFICIENCY MEASURES
WATER MANAGEMENT
HOTELS CAN ALSO PLAY A ROLE IN EDUCATING CUSTOMERS ABOUT WATER ISSUES BY:COMMUNICATE TO GUESTS THE IMPORTANCE OF FRESH WATER RESOURCES WITHIN THE AREA AND PROVIDE OPPORTUNITIES TO ALLOW GUESTSS TO USE WATER WISELY
ENCOURAGE GUESTS TO SHOWER INSTEAD OF BATH
SUGGESTS THEY DO NOT LEAVE THE TAP RUNNING WHEN BRUSHING THEIR TEETH. IT CAN SAVE UP TO NINE LITRES EACH TIME THEY DO SO!
INVITE THEM TO REUSE THEIR TOWELS AND LINENS BY OPTING NOT TO HAVE THEM CHANGED EVERY DAY
INCENTIVISE GUESTS TO CHANGE THEIR BEHAVIOR THROUGH DONATIONS TO CHARITY OR VOCHERS TO SPEND IN HOTEL
INFORM GUESTS HOW THE HOTEL REDUCES WATER CONSUMPTION IN OTHER AREAS OF THE HOTEL
ARE WE FIRST A ROLE MODEL IN ORDER TO EDUCATE GUESTS?
WATER MANAGEMENT