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The new water bill 2016 in Flanders: what about the low income customers? Romanian Water Association Specialist Group on Statistics and Economics Regional Economic Workshop Water tariffs and affordability 17th May 2016, Parliament Palace Bucharest 1

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Page 1: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

The new water bill 2016 in Flanders:what about the low income customers?

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop

Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest1

Page 2: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

Water sector in Flanders

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Population- Belgium: 10 mio- Flanders: 6 mio- De Watergroep: 3 mio

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Page 3: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

De Watergroep – Our customers

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Largest water company in FlandersAutonomous public water company175 municipalities1.3 million connectionsGrowing markets for:

industrial water treatmentengineering services in the water cyclesewerage systems and sewage treatment

1 400 employeesTurnover of 570 mio EUR

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Page 4: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

De Watergroep - Our mission and vision

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

MISSION: We make water with a customised service. Today, for tomorrow’s generation.

VISION: De Watergroep has a passion for water, being the source of life and

health.Our technological advantage is a strong asset that we develop and

valorize.We treat people and assets in a sustainable way.We are an influential partner in Flanders and abroad.

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Page 5: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

De Watergroep - Our production

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Volume available for distribution: 153 mio m³/year

50%

20%

24%

4%

2%

ground water

surface water

purchase

sales

other water

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Page 6: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

De Watergroep – domestic water consumption

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Average consumption for households of 71 m³/connection (2,33 inhabitants/connection)

Decreased with 12,5% over the last 10 years

toilet27%

personal hygiene

40%

washing15%

dishes7%

cooking3%

cleaning4%

garden4%

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Page 7: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

Since 2016 new tariff policy in Flanders

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Unique tariff structure for FlandersFixed charge is determined by the regulatorNo more water for free…15 m³ per person

o Fixed charge/connection: 50 euroo Discount fixed charge: -10 euro/pp

o Variable charge Basic for 30 m³ + 30 m³pp: 1,48 euro/m³o Variable charge Comfort (above basic consumption): 2,96 euro/m³

TARIFFS FOR DRINKING WATER – DOMESTIC CUSTOMER

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Page 8: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

Since 2016 new tariff policy in Flanders

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

TARIFFS FOR DRINKING WATER See previous slide

TARIFFS FOR SEWAGE

TARIFFS FOR WASTEWATER TREATMENT

Same structure as drinking water:o Fixed chargeo Variable charge

o Basico Comfort

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Page 9: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

The average waterbill anno 2016

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Total water bill of 387 euro(1 742 RON)

0,00

50,00

100,00

150,00

200,00

250,00

300,00

350,00

400,00

450,00

DeWatergroep

Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua

VAT 6%

SEWAGE

WATER TREATMENT

DRINKING WATER

39%

23%

32%

6%

De Watergroep

DRINKING WATER WATER TREATMENT SEWAGE VAT 6%

1 euro = 4,5 RON

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Page 10: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

Comparison water bill 2015-2016

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

No residents (second residence) / consumption of 30 m³ waterbill -16%

1 resident / consumption of 50 m³ waterbill -7%

3 residents / consumption of 100 m³ waterbill +4%

5 residents / consumption of 200 m³waterbill +8%

Price elasticity Political issue

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Page 11: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

Political solution:Compensation for social customers

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Categories:People with social integration benefit Low income seniors Disabled persons

Financial benefits: 80% reduction of the water billMonthly invoicingCustomized repayment planReminders without costs

8% = 100 000 connections

Extra services: Yearly register watermeter (for free)

on requestFree waterscan at home

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Page 12: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

Payment KPI’s

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Untill 2016: Social customers => 8% Asking delayed payment => 2,7 % of the customers Urgent reminder with extra cost => 8,7 % of the customers Cut of the water supply => 0,04%

After 2016:Effect of new tariff structure?

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Page 13: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

Ultimate goal: affordable water bill for everyone

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Total cost recovery <-> affordable tarificationSocial benefits need to be compensated to run a companyFinancial benefits for social customers are being paid by “usual” customersImportant to doublecheck databases of social customers

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Page 14: Water tariffs and affordability · Farys Pidpa Waterlink IWVB Knokke IWVA Vivaqua VAT 6% SEWAGE WATER TREATMENT DRINKING WATER 39% 23% 32% 6% De Watergroep DRINKING WATER WATER TREATMENT

Tip: intelligent metering combination

Romanian Water Association

Specialist Group

on Statistics and

Economics

Regional Economic Workshop Water tariffs and affordability

17th May 2016, Parliament Palace Bucharest

Combination of meter and value (IOT based)Online consumption checkOnline detection of leakagesPrepaid possibilitiesPossibility of minimum water delivery (f.e. 10 l/hour)

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