waterlinks strengthening utility capacity through peer-to-peer exchange world water forum 5...
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WaterLinksStrengthening Utility Capacity through Peer-to-Peer Exchange
World Water Forum 5Istanbul, March 20, 2009
John PaschRegional Water Policy AdvisorUnited States Agency for International Development (USAID)
aboutWATERLINKS
Regional partnership network to facilitate WOPs in Asia
Founded by ADB, IWA and USAID in August 2008
Aims to coordinate, develop and implement joint WOPs support programs
Leverage comparative advantages to achieve something greater than individual partner inputs
Avoid duplication of efforts and facilitate effective cooperation
Support regional capacity building initiatives and facilitate selected water operator twinning partnerships
Support dissemination and knowledge sharing, and promote and broker twinning partnerships
Establish and facilitate water operator twinning partnerships, develop website, contribute to regional capacity building initiatives
partnerROLES
WaterLinksHOW DOES IT WORK?
Brokering and facilitating twinning partnerships
Strengthening capacity through regional training and toolkits
Disseminating best practices via publications, events and a website (www.waterlinks.org)
Facilitating over 15 twinning partnerships
Most are intra-regional partnerships
Involve mentor water operators from Maldives to Korea
Benefit recipients in 10 countries
Many focus on NRW and operational efficiencies
Water quality, continuous water supply, and service expansion also covered
Fewer sanitation twinning partnerships
facilitatingTWINNING
twinningPRINCIPLES
Direct practitioner-to-practitioner exchange is foundation of twinning
Partnership benefits are mutual, but not necessarily equal
All partnerships operate on a non-profit basis
Partnerships could involve both public and private organizations
Partnerships should result in real improvements and tangible outcomes
Partners cost-share through funds and in-kind
twinningACTIVITIES
Technical assistance
Class & on-the-job training
Short internships
Study tours
Technology demonstration
Workshops
twinningHOW DO WE GET RESULTS?
Written twinning agreements linked to results
Focused approach
Partner commitments (upstream and downstream)
Demand driven
Over 65,000 people now have continuous water supply in Badlapur
Utilities in Bac Ninh, Davao, and Cebu reduced NRW in pilot DMAs and are now expanding to other service areas
Medan adopted a pro-poor service model from Manila benefiting over 3,500 poor households
Phnom Penh conducted its first ever WASH campaign based on experiences in Iloilo.
PWA developed SOP for water quality management now being applied in Nakorn Nayok
twinningIMPACTS
twinningLESSONS LEARNED
Three “R”’s of Twinning
• Reciprocity
• Results
• Replicability