Introduction to Exchange 2010

Khoo Boon Keatbkkhoo@microsoft.com

MCTS Windows Server 2008

MCTS Exchange Server 2007

MCTS SharePoint Server 2007

MCTS WSS 3.0

MCSE 2003, MCSA 2003

Technology Solutions Manager

Microsoft Malaysia

Poo Ching Loongpoo@max-solution.com

CCNA

MCITP – Windows 2008

MCITP – Exchange 2007

MCTS – AD, Exchange, SCCM. SCOM, Vista

MCSA 2000, 2003

MCSE NT4, 2000, 2003

Consulting Manager

Max Solution

Agenda

• Exchange Server 2010 Beta Preview

• Key Benefits– Protection and Compliance

• Archiving and Retention

• Information Protection and Control

– Anywhere Access• Efficient Collaboration

• Inbox Management

– Flexible and Reliable• Continuous Availability

• Deployment Flexibility

– Q & A

Balance Needs in a Changing Workplace

• Increase personal and team productivity

• Collaborate with a globally distributed workforce

• Reduce communications overload

Meet changing business needs

• Simplify administration and lower costs

• Prevent information leakage

• Maintain regulatory and industry compliance

Manage IT cost, complexity

Optimize for

Software + Services

• E-mail Archiving

• Protect Communications

• Advanced Security

• Manage Inbox Overload

• Enhance Voice Mail

• Collaborate Effectively

• Continuous Availability

• Simplify Administration

• Deployment Flexibility

Anywhere Access Flexible and ReliableProtection and Compliance

Exchange Server 2010

Delivered in Exchange Server 2007On-premises and hosted protection from virus and spamCompliance to corporate and government regulationsMobile device security and management policies

Building on these Investments in Exchange Server 2010E-mail archiving and more powerful retention policiesAutomated rights management protection of e-mailPowerful multi-mailbox search UI for eDiscovery

Achieve increased IT governance compliance with advanced tools

to protect communications and manage the infrastructure

Protection and Compliance

E-mail Archiving

Better Manage Mail in an Integrated Archive While Maintaining a Familiar User Experience

Drag and drop PSTs directly into the archive….

…apply a retention policy….

…or set folders to archive automatically…

E-mail Archiving

Apply Granular Per Message and Per Folder Policies as well as Legal Hold

Policy Drop Down in Ribbon

Message expiration time in view

E-mail Archiving

Empower Compliance Officers to Conduct Multi-Mailbox Searches with Ease

New User Friendly Search

Easily Refine and Target Search

Protect Communications

Automatic Content-Based Protection:• Transport Rule action to apply RMS template to e-mail or voice mail• Support for scanning of attachments and searching of protected mail• Internet Confidential and Do Not Forward Policies available out of box• Information protection cross PC, web, and mobile device

Automatically Protect Messages

With Centralized Rights Management Rules

Protect Communications

Help Users Make the Right Choices When Sending Sensitive Communication

Advanced Security

Antivirus and anti-spam protection for Exchange Server 2010 Server Roles

On-Premise SoftwareHosted Service

Hub Transport Server Mailbox Server Client Access Server

Internet SMTP

Stop Malicious Software and Spam from Entering into the Messaging Environment

Multiple scan engines throughout the corporate infrastructure

Tight integration with Exchange maximizes availability and performance

Easy-to-use management console provides central configuration and operation

Delivered in Exchange Server 2007Outlook experience on the web, phone, and mobile deviceSingle inbox for voice mail, e-mail, and faxIncreased productivity with improved calendar experience

Building on these Investments in Exchange Server 2010Easier Inbox navigation with updated conversation viewEnhanced voice mail with text previewShare free/busy calendar details with external partners

Help manage communication overload by offering an easy to

navigate, universal inbox with advanced messaging features

Anywhere Access

Manage Inbox Overload

Organize and Navigate with Ease Using Enhanced Conversation View and Filtering

Filtering

Conversation View

Ignore

Manage Inbox Overload

Help Reduce Unnecessary and Undeliverable E-Mail Through New Sender MailTips

Reduce Non-Delivery Reports

Remove Extra Steps and E-Mail

Enhance Voice Mail

Quickly Triage and Take Action on Messages with Voice Mail Preview

Audio PlaybackText Preview of Voice Mail

Contextual Contact Actions

Enhance Voice Mail

Create Customized Voice Mail Menus with Personal Auto Attendant

Managing Auto Attendants Defining a Personalized

Voice Mail Menu

Collaborate Effectively

A Familiar and Rich Outlook Experience Across Clients, Devices and Platforms

Desktop Web Mobile

Collaborate Effectively

Rich Mobile Messaging Experience with ‘Desktop Class’ Features and Functionality

Auto-Complete Cache

Conversation View

Voice Mail Preview

Collaborate Effectively

One Location for E-Mail, Instant Messages, Text Messages with a Universal Inbox

Voice Telephony

Instant Messaging

SMS Text Messaging

Collaborate Effectively

Ease Collaboration by Federating Calendar Details with External Business Partners

Exchange 2010 High Availability

Exchange 2010 High Availability Vision and Goals

• Vision: Deliver a fast, easy-to-deploy and operate, economical solution that can provide messaging service continuity for all customers

• Goals− Deliver a solution for high availability and site resilience that

is native to Exchange

− Enable less expensive and less complex storage

− Simplify administration and reduce support costs

− Increase end-to-end availability

− Support Exchange Server 2010 Online

DB1

Front End Server

NodeB(passive)

Outlook OWA, ActiveSync, or Outlook Anywhere

Kuala Lumpur

Penang

Standby Cluster

Third-party data replication needed for site resilience

Complex site resilience and recovery

Clustering knowledge required

DB2

DB3

DB4

DB5

DB6

Failover at Mailbox server level

DB1

DB2

DB3Clustered Mailbox Server had to be created manually

Exchange Server 2003

NodeA(active)

DB1

Client Access Server

NodeB(passive)

SCROutlook OWA, ActiveSync, or Outlook Anywhere

Kuala Lumpur

Penang

Standby Cluster

No GUI to manage SCR

Complex activation for remote server / datacenter

Clustering knowledge required

DB2

DB3

DB4

DB5

DB6

DB1

DB2

DB3

DB4

DB5

DB6

Failover at Mailbox server level

DB1

DB2

DB3Clustered Mailbox Server can’t co-exist with other roles

Exchange Server 2007

NodeA(active) CCR

DB2

DB3

DB2

DB3

DB4

DB4

DB5

Client Access Server

Mailbox Server 1

Mailbox Server 2

Mailbox Server 3

Mailbox Server 6

Mailbox Server 4

Penang

Kuala Lumpur

Mailbox Server 5

DB5

DB2

DB3

DB4

DB5DB1

DB1DB1

DB1

Failover managed by/with Exchange

Database level failover

Easy to extend across sites

All clients connect via CAS servers DB3

DB5

DB1

Exchange Server 2010

Exchange 2007 Concepts Brought Forward

• Extensible Storage Engine (ESE)− Databases and log files

• Continuous Replication− Log shipping and replay

− Database seeding

− Store service/Replication service

− Database health and status monitoring

− Divergence

− Automatic database mount behavior

• Concepts of quorum and witness

• Concepts of *overs

Exchange 2010 Deprecated Concepts

• Storage Groups

• Databases identified by the server on which they live

• Server names as part of database names

• Clustered Mailbox Servers− Pre-installing a Windows Failover Cluster

− Running Setup in Clustered Mode

− Moving a CMS network identity between servers

− Shared Storage

• Two HA Copy Limits

• Private and Public Networks

Exchange 2010 High Availability Deep Dive

Exchange 2010 HA Fundamentals

• Database Availability Group

• Server

• Database

• Database Copy

• Active Manager

• RPC Client Access

DAG

copy copy

AM

SVR

copy copy

AM

SVR

DB DB

RPC CAS

RPC CAS

Example: Database Failover• Database failure occurs• Failure item is raised• Active Manager moves active database• Database copy is restored• Similar flow within and across datacenters

DB2

DB3

DB2

DB3

DB4

DB4

DB5

Mailbox

Server 1

Mailbox

Server 2

Mailbox

Server 3

Mailbox

Server 4

Mailbox

Server 5

DB5

DB2

DB3

DB4

DB5DB1

DB1

DB1

DAG

Example: Server Failover

• Server failure occurs• Cluster notification of node down• Active Manager moves active databases• Server is restored• Cluster notification of node up• Database copies resynchronize with active databases• Similar flow within and across datacenters

DB2

DB3

DB2

DB3

DB4

DB4

DB5

Mailbox

Server 1

Mailbox

Server 2

Mailbox

Server 3

Mailbox

Server 4

Mailbox

Server 5

DB5

DB2

DB3

DB4

DB5DB1

DB1

DB1

DAG

Deploying Exchange 2010 High Availability Features

Deploying Exchange 2010 HA Features

Legacy Deployment Steps (CCR/SCC)

1. Prepare hardware, install proper OS, and updateExtra for SCC: configure storage

2. Build Windows Failover ClusterExtra for SCC: configure storage

3. Configure cluster quorum, file share witness, and public and private networks

4. Run Setup in Custom mode and install clustered mailbox server

5. Configure clustered mailbox serverExtra for SCC: configure disk resource dependencies

6. Test *overs

Legacy Deployment Steps (CCR/SCC) Exchange 2010 Incremental Deployment

1. Prepare hardware, install proper OS, and updateExtra for SCC: configure storage

2. Build Windows Failover ClusterExtra for SCC: configure storage

3. Configure cluster quorum, file share witness, and public and private networks

4. Run Setup in Custom mode and install clustered mailbox server

5. Configure clustered mailbox serverExtra for SCC: configure disk resource dependencies

6. Test *overs

1. Prepare hardware, install proper OS, and update

2. Run Setup and install Mailbox role3. Create a DAG and replicate databases4. Test *overs

Exchange 2010 End-to-End Availability Improvements

Exchange 2010 End-to-End Availability Improvements

• Online Move Mailbox− Supported between Exchange 2010 databases,

and between Exchange 2007 SP2 and Exchange 2010 databases

− User can access their mailbox while move is in progress

− Move is performed asynchronouslyby a new service called the Microsoft Exchange Mailbox Replication Service (MRS), which runs on Client Access servers

E-Mail Client

Mailbox Server 1 Mailbox Server 2

Client Access Server

Exchange 2010 End-to-End Availability Improvements

• RPC Client Access service− A new service that establishes a RPC endpoint for client

access on the CAS role to replace the existing RPC endpoint on the Mailbox role

− New RPC endpoint entirely re-written in managed code− Re-factored common business logic from Exchange 2007 that

overlaps with what is needed by the RPC endpoint− Cmdlets, performance counters, etc. to manage and monitor

− Does not replace RPC endpoint for public folder databases; Outlook clients logon directly with public folder store to access public folder databases

Exchange 2010 End-to-End Availability Improvements

Mailbox Server

HubTransport

Edge Transport

EdgeTransport

Servers keep “shadow copies” of items until they are delivered to the next hop

Also helps simplify Hub and Edge Transport Server upgrades and maintenance

X

• Shadow Redundancy

Exchange 2010 End-to-End Availability Improvements

Exchange 2010 HA

E-mail Archive

Hold Policy

X

Database Availability Group

Mailbox

Server 1Mailbox

Server 2

Mailbox

Server 3

DB1

DB2

DB3

DB1

DB2

DB3

DB1

DB2

DB3

Site/Server/Disk failure

Archiving/Compliance

Recover deleted items

Using 3 or more database copies enables you to use replication for your backups

High Availability for Other Server Roles

• Hardware load balancer (recommended) or Windows Network Load Balancing (NLB)

Client Access

• No special configuration required (load balancing and failover is automatic)

Hub Transport

• Use DNS round robin, Multiple MX records

Edge Transport

• Configure IP Gateway to point to more than one UM server

Unified Messaging

Exchange 2010 Storage Enhancements

• 70% reduction in IOPS

• Smoother IO patterns

• Resilience against corruption

Storage ImprovementsPerformance Enhancements Enable New Options

Storage Area

Network (SAN)

Direct Attached

w/ SAS DisksJBOD SATA

(RAID-less)

Direct Attached

w/ SATA Disks

Read IOPS Write IOPS

Ex 2003

Ex 2007

Ex 2010

Choose from a wide range of storage technologies without sacrificing system availability:

Following up sessions

• Exchange 2010 Architecture

• Exchange 2010 High Availability with DAG

• Achieving – what to expect

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