ways to thrive in today’s evolving business environment
TRANSCRIPT
Based on a survey of 400 CEOs, COOs, Presidents, and Managing Directors conducted by Forbes Insights, in collaboration with Gap International, in October 2016.
Learn more by downloading, “Challenge or Be Challenged: How to Succeed in
Today’s Business Environment.”
WAYS TO THRIVE IN TODAY’S EVOLVING BUSINESS ENVIRONMENT
are seeing tangible market share increases from digitization
cite talent and capabilities as priorities they put the most weight on
Great businesses are built by great people. Passionate employees translate to results and growth so encourage project ownership, flexibility, and open communication among teams.
are leveraging product innovation to meet their customers’ needs
How can companies thrive while remaining agile and innovative? Consider these five steps as guideposts for navigating this ever-changing landscape.
are transforming their organizations by collaborating with third parties
A strong, mutually beneficial relationship can grow your business in novel ways.
report their culture is changing due to the millennial generation
A business strategy that includes millennials is key. Their purchasing power will continue to boost your bottom line for decades to come.
60%
95%
72%
52%52%
$
Technology isn’t necessarily innovative in and of itself. It’s what you do with technology that matters so look to it as a tool, not the be-all and end-all solution.
EMPOWER EMPLOYEES
CONNECT WITH MILLENNIALS
FORM ALLIANCES AND PARTNERSHIPS
2EMBRACE INNOVATION1
3 4
COURT THE CUSTOMER5
of top global executives believe business is not as usual
62%
AND 90%do not think the current environment is business-friendly
believe the concept of customer loyalty is almost, or fully, obsolete
describe their customer base as well-informed56% 62%
Today’s customers are more empowered than ever. You can no longer depend on customer loyalty to succeed. Find new ways to stay relevant and cut through the noise by o�ering customers meaningful experiences through personalized o�ers, mobile shopping, and same-day, in-store pickup.