wcbo issue #10

#

Top 10 Ways To BeaT The summer sloWdoWn

46

Bidding WiTh Bing82

massive acTion17

02 SHOPWINDOWCLEANINGRESOURCE.COM 862.266.0677

Massive ActionBehind the SqueegeeWould You Like Fries With That?Guide to Email Marketing

in Thisissue

BrandingThe Summer SlowdownWater Fed Pole Safety

Telescopic vs. ModularBidding with BingRoof Cleaning

sales

17.24.27.36.

39.46.48.

50.82.102.

MarkeTing Behind Thesqueegee

Tech

WeB sales

Finance saFeTy

add-onssTaFF

82 24

50

36 27

46 48

102 17

Branding

39

Squeegee handles, squeegee channels, squeegee rubber, t-bars, strip washer sleeves, spe-cialty squeegees, scrapers and blades, starter kits, extension poles, buckets and accessories, holsters and belts, brushes, towels, sponges, scrim, steel wool and bronze wool.

Glass cleaners and slips, stain removers, glass sealants, screen cleaners and sealers, awning cleaners and sealers.

Water fed poles, water fed pole brushes, parts and fittings, pumps, hose, reels, replacement filters, TDS meters, DI tanks, resin and pure water systems.

I think we're giving up on this.

Training material, safety, apparel, ladders and ladder accessories.

Insanely awesome business building tools designed to accelerate the growth of your win-dow cleaning business.

Bird control, solar panel cleaning, gutter cleaning and whitening, blind cleaning and scratch removal.

Pressure washing chemicals, wands and pressure washing machines.

03SHOPWINDOWCLEANINGRESOURCE.COM 862.266.0677


Making the Mostout of your publication

CAtALOG PAGES

All of the catalog pages are marked by a colored bar across the top of the page. This indicates the section of the catalog you're in.

MAGAzINE PAGES

All of the magazine pages are marked by a striped blue bar along the right side of the publication. You can easily thumb through and find your favorite articles later!

HOt PRODUCtS!

Look for this indicator throughout the catalog for hot (best selling) products this year.

FREE WItH tHE WCRA

Look for the WCRA logo next to items that are totally free to WCRA members. Don't forget to check out the full benefits list on pages 96 -97 and find out why you should become a member today!

WCR REvIEWS

Be on the lookout for this green and white box scattered throughout the catalog. Here you'll find reviews from actual WCR customers just like you! View all of our reviews at:shopwindowcleaningresource.com/testimonials

HIDDEN vIDEOS

Make the most out of your publication by scanning the QR Codes found throughout the magazine and catalog. These will re-veal hidden content right to your phone to enhance your reading experience.

Not sure what QR scanner to download?

Visit the Android / iPhone store and find out which free application is right for you. Will work with any standard QR Code scanner including Scanlife!

Hot

Roger LaphamI love WCR. They always hook it up, all my equipment arrives in a timely manner and just for fun they throw in an item for me to try out. They're the best (nacho libre accent).

REWARD POINtS

Look for the Rewards Points symbol through-out the catalog for products you can earn points on!

rewards points prograM

ARE yOU A PHOtOGRAPHER?

Some of the pictures you see are taken right from our custom-ers. Submit your pictures today to [email protected]. Please use the subject line Photo Contest when sending pictures. If we choose one of your pictures to be used in an issue you'll receive $50 in store credit!

OR A WRItER?

We’re always looking for new articles for upcoming issues of Window Cleaning Business OwnerMagazine. Remember, all of our contributors are real life professional window cleaners just like you!

Please contact Chris to find out how you can become involved. [email protected].

storecredit$50


win

Every purchase, review or registration gets you cash deposited into your account. Money that can be spent on your purchases at the Shop WCR Store. Buy a product, write a review, order a catalog and get cash in your account! HOW It WORkS? All registered customers receive money after activity in the window cleaning supplies store. Every action adds funds to your balance. You can spend this money to buy anything you like from the store.

ACtIvIty REWARD

For Every $100 Spent $1

Review a Product (limit 1 per day) $1

Register at Shop WCR $2

Like Our Facebook Fan Page $3

Join the WCRA $10

tHE REWARD StRUCtURE LOOkS LIkE tHIS:

take advantage of ourrewards points prograM

it's easy!

1$ .00add a product reviewand get

EttORE Pro+ Super System Super Channel Handle 13851 $13.57

EttORE Brass Channel

6" 1119 $4.89

8" 11233 $5.77

10" 11277 $6.69

12" 11311 $7.57

14" 1135 $8.49

16" 1140 $8.97

18" 1144 $9.67

20" 1148 $10.17

22" 1152 $11.19

EttORE Contour Pro+ Super Channel Handle 1012 $25.89


HANDLES I CHANNELS

EttORE Aluminum Channel

12" 1912 $6.29

14" 1914 $7.19

16" 1916 $7.89

18" 19188 $9.17

EttORE Stainless Channel

8" 1161 $4.89

10" 1165 $5.39

12" 1169 $5.79

14" 1173s $6.29

16" 1177 $7.17

18" 1181 $7.39

20" 1184 $8.27

22" 1188 $8.47

EttORE Super Channel

18" 11020 $10.87

24" 11030 $12.99

30" 11040 $16.29

36" 11050 $18.77

EttORE Stainless Steel w/ Quick Release Super Channel Handle 13930 $9.29

EttORE Pro+ Super System Squee-gee Handle1348 $12.67

EttORE Master Brass Handle 1324 $7.17 EttORE Quick Release Brass Handle 1339 $11.29

EttORE Ledge-Eze Handle 1355 $9.09

EttORE Pro+ Quick Release Handle EP2020 $9.39

EttORE Super System 0 Degree Handle EzDSS $13.57

EttORE Contour Pro+ Handle 1011 $25.79

EttORE ProGrip Comfort Quick Release 2610 $9.89

EttORE Stainless Steel Handle EStStH $5.09EttORE Quick Release Stainless Steel Handle 1343 $8.67

EttORE Aluminum Handle 1335 $4.17

EttORE Backflip Handle5362 $5.49

see page 54 for sales!

UNGER ErgoTec Handle EtG00 $11.59UNGER ErgoTec Handle XL EXt00 $12.77

UNGER Brass Squeegee Handle UNBRH $7.27UNGER Golden Pro Brass Squeegee Handle GP000 $10.97

UNGER Pro Squeegee Handle PR000 $9.99

UNGER ErgoTec SwivelLoc Handle 30 DegreeLS000 $17.69UNGER ErgoTec SwivelLoc Handle 0 DegreeLA000 $17.69

UNGER ErgoTec Ninja Handle EN000 $20.99


HANDLES I CHANNELS

UNGER Brass Channel

6" GC150 $4.97

10" GC250 $6.67

12" GC300 $7.27

14" GC350 $8.29

16" GC400 $8.87

18" GC450 $9.57

22" GC550 $11.09

UNGER Ninja Channel

8" AC200 $7.37

10" AC250 $8.17

12" AC300 $9.07

14" AC350 $9.77

16" AC400 $10.77

18" AC450 $11.67

20" AC500 $13.17

22" AC550 $13.87

24" AC600 $14.87

26" AC650 $16.37

30" AC750 $18.27

36" AC920 $21.37

42" Rt990 $24.99

UNGER Stainless Steel Channel

6" NE150 $5.09

10" NE250 $6.47

12" NE300 $6.97

14" NE350 $7.67

16" NE400 $7.97

18" NE450 $8.49

22" NE550 $9.87


HANDLES I CHANNELS

PULEX Aluminum Channel

8" PXS23020 $2.77

10" PXS23025 $3.17

12" PSW23030 $4.17

14" PXS23035 $4.57

16" PXS23040 $4.97

18" PXS23045 $5.07

PULEX Stainless Steel ChannelSize: 6" PUSt06 $3.47


PULEX Alumax Channel

16” PXt75016 $8.87

18" PXt75018 $9.87

20" PXt75020 $10.07

22" PXt5522 $10.97

24" PXt76024 $11.39

28" PXt77028 $12.87

30" PXt77530 $14.37

32" PXt78032 $14.67

36" PXt78036 $15.97

PULEX Brass ChannelSize: 6" PUBRASS6 $4.27

PULEX Technolite Channel

10" PXPP0158 $2.89

14" PSPP0160 $3.87

18" PXPP0161 $4.89PULEX Technolite Handle PXPU0078 $9.27

PULEX Brass Handle PUBRASSH $6.27

PULEX Alumax Handle t75000 $10.67

PULEX Stainless Steel Handle with Rubber Grip PUStRG $6.59

PULEX Stutzy Squeegee Handlet00610 $14.79PULEX Stutzy Swivel Squeegee Handle PXty000000 $16.57

The Rubber is the KeyFor the last 30 years, Pulex has crafted its rubber from only pure natural rubber from just one single geographic area. The result is a perfect blade, every time!

With 11 different handles in brass, stainless steel, aluminum or plastic, you will no doubt find the one that feels just right. And to make it even better, Pulex products are all interchangeable with the tools you use today.

Ultra PureWe are the leader in Pure Water Cleaning Systems. We have the most complete line of Pure Water Systems and water fed poles to fit any application. Check out the new Hydro Tube™ Pure Water System (Patent Pending). Simple to use, easy on the budget!

HighRise™

Call Today For More Information!1.800.486.2775 • www.ipceagle.com

HighRise™ Automated Cleaning SystemHigh productivity and safety. The HighRise™ takes over where the Ultra Pure leaves off.

Simply Perfect!

Introducing the NEW Screen WasherThere is no faster way to clean a screen. This incredible tool can clean both sides of a screen at once.

SLAyER Channel

8” SLAyER8 $7.87

12" SLAyER12 $9.19

20" SLAyER20 $12.97

22" SLAyER22 $13.59

24" SLAyER24 $14.57

26" SLAyER26 $17.07

30" SLAyER30 $19.27

36" SLAyER36 $21.77

PICkLE Channel

5” PICkLE5 $7.87

6" PICkLE6 $7.97

8" PICkLE8 $9.27

12" PICkLE12 $11.07

14" PICkLE14 $11.97

16" PICkLE16 $12.87

18" PICkLE18 $13.79

20" PICkLE20 $14.67

The Pickle Wide Body ChannelThe new window cleaners' choice.

INNOCLEAR Channel Guard CGINN $8.57

Hold your Slayer rubber in tight without those silly end clips!

It's cooler because we painted it green!

StECCONE Feather-Weight Handle A101 $6.09

StECCONE Feather-Weight Aluminum Channel

6” CA106 $4.67

8" CA108 $5.09

10" CA110 $5.97

12" CA112 $6.59

14" A114 $7.17

16" A116 $7.69

18" A118 $7.99

20" A120 $8.49

22" CA122 $9.47

24" CA124 $10.07

LEDGER Handle

Swivel LEDGSW $36.89

7" LEDG7 $24.89

9" LEDG9 $26.89

16" LEDG16 $33.17

22" LEDG22 $38.19

COMPLEtE SQUEEGEES ARE AvAILABLE ONLINE!

ANGLED tO REACH DEEP SEt SILLS

Jim HaasI placed an order from John Lee today and I wanted to let you know about it. John took the time to really talk to me about what I was doing with window cleaning. He was awesome. I know John has his own business but it was awesome to tap into his 30 years of window cleaning experience and to a guy that is still out in the field. Thanks for everything.

HANDLES I CHANNELS


SQUEEGEE RUBBER


StECCONE RUBBER

PULEX RUBBER

PULEX Hard Rubber 12 Pack

12” PHR12 $17.47

14” PUHD14 $18.87

18” PXt04500 $23.07

36" PXt09200 $41.47

PULEX Soft Rubber 12 Pack

10” PXt71025 $16.07

12” PUSt12 $17.97

14” 1131 $19.07

18" 1132 $22.87

24" PXt72460 $31.39

36" PXt73692 $43.87

EttORE Soren Rubber 12 Pack

14” 1497 $30.57

18" 1503 $33.57

22" 1509 $49.57

24" 1512 $55.57

30" 1518 $66.57

36" 1521 $73.57

EttORE Master Rubber 12 Pack

6” 1397 $15.07

8" 1402 $16.97

10" 1407 $20.07

12" 1412 $24.07

14" 1417 $26.87

16" 1422 $27.17

18" 1427 $27.99

20" 1432 $33.57

22" 1438 $35.37

24" 4988 $39.99

30" 4989 $51.97

36" 1443 $57.77

EttORE Master Rubber Gross

10” 1408 $220.07

12" 1413 $240.57

14" 1418 $278.67

16" 1423 $285.99

18" 1428 $289.99

20" 1433 $357.87

22" 1439 $378.67

24" 49880 $435.07

30" 49890 $537.99

36" 1444 $599.97

StECCONE Original Rubber 12 PackSize: 6" RO06 $12.79 Size: 36" RO36 $46.79

StECCONE Soft Rubber 12 PackSize: 8" RS08 $14.79

StECCONE Hard Rubber 12 PackSize: 6" RH06 $12.69

EttORE Brass Clips (12 Pack) 1253 $2.27


SQUEEGEE RUBBER

UNGER ErgoTec Soft Rubber 12 Pack

6” Rt150 $13.47

8” Rt200 $15.39

10” Rt250 $18.97

12" Rt300 $20.97

14" Rt350 $24.77

16" Rt400 $25.27

18" Rt450 $26.47

20" Rt500 $30.27

22" Rt550 $33.97

24" Rt600 $37.77

30" Rt750 $46.97

36" Rt920 $51.87

UNGER ErgoTec Soft Rubber Gross

10” RG250 $220.37

12" RG300 $240.87

14" RG350 $275.87

16" RG400 $280.57

18" RG450 $295.57

20" RG500 $355.97

22" RG550 $385.89

24" RG600 $419.77

30" RG750 $529.99

36" Rt920 $579.87

UNGER ErgoTec Hard Rubber 12 Pack

10” Rt25H $19.47

14" Rt35H $26.67

16" Rt40H $27.27

36" Rt92H $56.47

WAGtAIL RubberSize: 3 Meter Roll WAGSR3M $20.89 Size: 18" (12 Pack) WAGSR18 $31.89

WAGtAIL RUBBER

SLAyER/PICkLE RubberSize: 18" (12 Pack) Sk1812 $25.07

PICkLE Pack PICkLEPk $134.97

RONAN Multi-Cut Rubber Cutter 301 $21.09

RONAN Multi-Cut Replacement Blades 30178 $6.69

UNGER Plastic Clips and Case PCLIP $3.57

LFI RUBBERlfi

EttORE t-BARS

Golden Glove Sleeve

10" 51010 $7.67

14" 51014 $9.07

18" 51018 $10.89

22" 51022 $12.07

Dura Sleeve

14" 1880 $9.69

18" 1883 $11.67

22" 1886 $12.69

Porcupine Sleeve

14" 58014 $9.59

18" 58018 $11.69

22" 58022 $12.67

Pro+ Microfiber Sleeve

10" 40010 $12.07

14" 40014 $13.09

18" 40022 $15.07

22" 400222 $17.97

Pro+ Super System T-Bar

10" 1610 $9.69

14" 1614 $11.27

18" 1618 $12.09

22" 1622 $13.79

Pro+ Fixed T-Bar

10" 4310 $5.79

18" 4318 $6.87

ProGrip T-Bar

10" 4010 $6.17

14" 4014 $7.07

18" 4018 $7.67

Taper T-Bar

10" 1957 $5.57

14" 1959 $5.87

18" 1961 $6.37

22" 1963 $6.87

EttORE StRIP WASHER SLEEvES

RUBBER ACCESSORIES / t-BARS / SLEEvES


NEW! Unger Ninja T-bars and Sleeves!

AvAilAble iN 10" 14" 18" 22" ANd 30"!!!

CALL FORPRICING

extra scrubbing power on BOtH SLEEvE ENDS!


t-BARS / SLEEvES

PULEX t-BARS

ErgoTec T-Bar

10" EH250 $7.87

14" EH350 $8.67

18" EH450 $9.37

3 Piece T-Bar

14" 2142 $6.87

18" 2182 $7.47

SwivelStrip T-Bar

14" Sv350 $14.27

18" Sv450 $15.47

MonsoonPlus Sleeve

10" MS250 $12.99

14" MS350 $15.09

18" MS450 $16.99

22" MS550 $19.97

The Pad Sleeve

14" RS350 $14.17

18" RS450 $16.27

Original Sleeve

10" WS25U $8.89

14" WS35U $10.97

18" WS45U $12.79

22" WS55U $14.67

MicroStrip Washer Sleeve

10" NS250 $13.47

14" NS350 $15.77

18" NS450 $17.87

22" NS550 $20.19

Pulex T-Bar

10" PXv41025 $10.47

14" PXv41435 $11.47

18" PXv41845 $12.67

22" PXv42255 $14.57

Aluminum T-Bar

10" 1112 $6.07

14" PXv51435 $6.57

18" 1113 $7.17

22" PXv52255 $8.87

Swivel T-Bar

6" PXt71026 $8.09

10" v30725 $9.07

14" PXv1435 $10.39

18" PXv71845 $11.29

22" PXv72255 $12.89

Plastic T-Bar

10" PXv51025 $4.49

14" PXv61435 $4.97

18" PXv61845 $5.37

22" PXv62255 $5.77

UNGER StRIP WASHER SLEEvES

t-BARS / SLEEvES


MicroTiger Sleeve

10" 1114 $7.69

14" PXv95135 $9.69

18" 1115 $11.07

22" 1116 $12.89

FT 12 Cotton Sleeve

6" PXvFt06 $5.87

10" PXv85025 $6.89

14" PXv85035 $7.79

18" PXv85045 $9.29

22" PXv85055 $10.77

Microfiber Sleeve

6" PXv06 $5.87

10" 1117 $6.97

14" PXv94335 $7.87

18" PXv94345 $9.17

22" PXv94355 $10.57

Abrasive Sleeve

10" PXv91025 $7.87

14" PXv91435 $8.37

18" PXv91845 $10.09

22" PXv92255 $11.47

Slayer All Plastic Red T-Bar

18" PXv69045 $5.37

Wagtail Mop T-Bar

14" WAGMM14 $24.17

18" WAGM18 $27.77

Mop Sleeve

14" WAGMS14 $12.47

18" WAGMS18 $13.87

Whirlwind Pad

14" WAGPAD14 $12.47

18" WAGPAD18 $13.77

SLAyER t-BARS

WAGtAIL t-BARS

Blue Devil Outer Cover

6" 603706 $5.07

10" 603710 $5.17

14" 603714 $5.87

18" 603718 $7.09

White Shark Sleeve

6" 3019 $5.49

Pulex Technolite T-Bar

10" vECO0235 $5.07

14" vECO0236 $5.57

18" vECO0237 $6.07

WILJER SLEEvES

SHOPWINDOWCLEANINGRESOURCE.COM 862.266.0677

WAGtAIL t-BARS

Some of you reading this ar-ticle may interpret it as containing only a motivational message, but no - this article is a call for action.

I'm a firm believer that a person's ultimate success in business depends on what happens in the first thirty days of his or her business. Just like a house, every business needs a strong foundation to build on. By hustling the first thirty days of your business, that foundation can be put in place because:

• Your belief in the window cleaning business will strengthen (seeing is believing, right?)

• Seeing strong activity early on in your business creates continued motivation and excitement.

• Positive intense action will translate into more customers and more dollars, which of course leads us back to one and two.

On the other side of the coin, if you plod along slowly doing a little something here and a little something there, the opposite occurs where you may lose the initial interest or excite-

ment you felt when first getting into this wonderful business. I've seen it happen, and I don't want it to happen to you!

If you've been in the window washing business a few months or a few years, and the first thirty days of your business have passed you by, it's not too late. Just pretend that the thirty days starts tomorrow. Or maybe you prefer to start on the 1st day of the upcoming month. Either way, just start!

The kind of action I'm talking about doesn't consist of sitting in front of the computer reinventing "stuff," pushing papers around, talking to a few people about the business, or distribut-ing a few flyers around town. I'm talking serious, pedal to the metal, taking the bull by the horns, and preaching the window washing gospel prospecting for thirty days that'll provide an immediate boost to your business.

Now, this doesn't mean at the end of thirty days we can all retire to our sofas and crack open a beer and watch our prospects and customers beat a path to our door. We still have to continue to market, work the referrals, etc. What this thirty-day period does though is crank up the fire fast and

Massive aCTion =

ResulTs


make people take notice. Once it's hot, then all you have to do is fan the flame.Let me put this into perspective for you by talking about the importance of "seeing the numbers" or "playing the numbers game," and how it directly re-lates to the number of window washing jobs you get or don't get.

A quick definition: when I'm talking numbers, I'm referring to the people/prospects to whom you market your business.

Business, marketing, and sales are all about numbers. See enough numbers and your business thrives. Don't see enough numbers and your business suffers. Elementary stuff for sure, but now we're going to apply it in the real world.

But first, let me emphasize that it takes a certain kind of person to pay for a professional to wash their windows, so you have to see more "numbers" than, let's say, a carpet clean-ing business or maybe a landscaper would. In other words, not everyone is our prospect, so we need to see a lot of numbers/prospects.

And here's how we do that...

Let's use the marketing tech-

nique of flyers because it's probably the lowest cost form of marketing available.

If you put out 300 flyers a day, 4 days a week every week for 4 weeks, that is 4,800 flyers. Using the average of a 1% return, 48 people will contact you. Out of those 48 people, let's stay really, really, really conservative and say only 60% of those 48 prospects end up turning into customers. That's 29 jobs you just captured in 30 days!

Now I know there are people out there right now saying "I can't pos-sibly do that. I work full-time," or "I just simply don't have the time to do those kind of numbers."

My answer to that is to have someone do it for you.

It would be the best invest-ment you would ever make. Think about it for a second. You invest $50 to $75 bucks a week in flyer distribution for 4 weeks and get 29 jobs. Again remaining conservative, let's use a low average per residential job of $150 per house. That's $4,350 for a $300 investment!

Not too bad, wouldn't you say? Try and get that from the stock market. I'd like to stress once again that I'm remaining conservative. If you can

300 flyers a day... 4 days a week for 4 weeks... 48 phone calls... 29 new jobs in just 30 days!

Appointments


only turn 60% of your prospects into customers when you are proactively marketing to them (ie: flyers), then you're doing something wrong. You should be able to convert at least 70% to 80% or more into customers.

I'm also not talking about the number of referrals you're going to re-ceive from the above 29 customers you just acquired, plus the fact that you'll be going back in a few months for a repeat performance.

If there's no-way, no-how you can invest any money or spend 4 days a week distributing 300 flyers a day, then how about 200 flyers every day, 3 days a week every week for 4 weeks? You'll have 2,400 flyers turn into 24 interested prospects which turn into 14 window washing jobs.

Then, you can take some money you have just made from these jobs and pay someone to assist in flyer distribution so that you can boost your numbers.

This works! How do I know? Because that's exactly what I did.

When I first started in the in-surance industry selling AFLAC supple-mental insurance, I made straight com-

mission. In other words, if you don't sell, you don't eat. So I bought a mailing list of business names/addresses and visited every single business in my town within the first thirty days. Each night I'd prepare and personalize information for each business I was seeing the next day. Then I'd drop it off with a quick hello and let them know I'd be following up in a few days. Then I'd move on to the next. That's some serious exposure - only good things can come from that.

After awhile, the sales man-ager was asking me to make presenta-tions to the sales force to explain why I was able to sell so much insurance. I think everyone in the audience expect-ed some sort of magic bullet or some "secret” – no, just a non-stop whirlwind of activity during the first thirty days.

And once I hopped on board the window cleaning freight train, this whirlwind consisted of not just flyers, but mailing out lots and lots of post-cards. A constant barrage of postcards within the first thirty days created an incredible foundation to build on.

Use whatever marketing method appeals to you (and what your finances dictate), but take strong action "early and often."

300 flyers a day... 4 days a week for 4 weeks... 48 phone calls... 29 new jobs in just 30 days!

Customermobile

Decline Answer


I don't care how you slice and dice it, but if you work the numbers, the numbers will work for you, each and every single time.

But the numbers will not work in your favor if you see "few numbers." If you distribute 100 flyers one day every 3rd week, it won't work. Sure, it would work if you're in the pizza business distributing pizza coupons, but we're talking about the window cleaning business. You may receive a customer or two, but this whole article today is dealing with massive action by seeing serious numbers, not getting one or two customers.

So, are you working on your foundation? I can promise you that if you do, when the dust has settled and the smoke has cleared, you will be well on your way to running a success-ful window cleaning business with more customers, more jobs, and more income.

As a closing note, thirty days is my general rule of thumb because that is what worked for me, but pick whatever time period works for you. You might be even more ambitious. Heck, just imagine what kind of business you can create with a strong sixty or ninety

days of non-stop, aggressive, push-push activity.

I realize that some folks are only interested in doing one house a week to supplement their retirement income or maybe they love their em-ployer so they're staying there and just cleaning a few windows here and there for play money. And that’s fine. There are lots of different goals, desires, needs, and wants out there. But this article is geared more towards the person who wants to build a substantial window cleaning business, and my research has shown that that's the majority of you out there!

Steve Wright is the developer of The Cus-tomer Factor which is a software program built from the ground up for window cleaners and other service businesses. Features include follow up, calendars, scheduling, reports, emailing (you can email anything from within The Customer Factor), invoicing, payment reminders, callbacks, and more - and it's all auto-mated! Contact Steve at 256-546-2446 or visit www.thecustomerfactor.com for more information.

12

3

45

67891 2

34

56

789589

134

5 679 2 34

5

7

8

9

4589 9 134

5 79it's all about the numbers!

UNGER SPECIALty SQUEEGEES

Backflip

10" 41101 $27.47

14" 71140 $30.87

18" 71180 $34.17

Handle 5362 $5.49

Visa Versa

10" vP250 $29.99

14" vP350 $33.47

18" vP450 $36.97

Whirlwind

14" WW14 $33.97

18" WW18 $36.97

Swoop

14" WAGS1 $33.97

18" WAGS2 $34.97


SPECIALty SQUEEGEES

WAGtAIL SPECIALty SQUEEGEES

SCRAPERS / BLADES


EttORE Scrapemaster Replacement Blades Size: 4" 1999 $7.89

EttORE Heavy Duty Super Scraper Blades Size: 4" 20291 $6.79 Size: 6" 2031 $9.99

EttORE 6" Replacement Blades Type: Stainless Steel 1045 $10.07 Type: Steel 1043 $17.89

EttORE Scrapemaster Scraper Size: 4" 1995 $7.89

EttORE Heavy Duty Super Scraper Size: 4" 1993 $13.49Size: 6" 1992 $14.89

EttORE Pro+ Scraper Original Size: 6" 1044 $9.69

PULEX SCRAPERS

PULEX Technolite Scraper RASC0042 $8.49

EttORE Champion Scraper Replacement Blades Size: 5" 46322 $14.07

EttORE Champion Scraper Size: 5" 46312 $12.29


UNGER ErgoTec Glass Scraper Size: 4" EG100 $11.27Size: 6" EG150 $14.09

UNGER Scraper 4" SH00C $14.97

UNGER Safety Scraper SR500 $2.59

UNGER ErgoTec Glass Scraper Blades Size: 4" tR100 $10.69 Size: 6" tR150 $15.69

UNGER Replacement Blades Carbon Steel Size: 4" RB10C $7.97

UNGER 1.5" Replacement Blades SRB30 $18.97

WAGtAIL Wet Pivoting Scraper WWPS01 $22.59

UNGER ProTrim Scraper tX100 $7.89

UNGER Maxi Scraper StMAX $5.37

UNGER Mini Scraper StMIN $1.89

triumph scrapers and blades are available for purchase online.

SHOPNOW!

SCRAPERS / BLADES

riumphT

EttORE SCRAPEMAStER REPLACEMENt BLADES 4" FIt tHE WAGtAIL SCRAPER.

PULEX Technolite Scraper RASC0042 $8.49


WAGtAIL SCRAPERS


to learn the ropes. I am sure we were more in his way than anything else. While start-ing out with my school friend I decided to work for another window cleaner to fill some days. He was offering a job in the paper and I stretched the truth about the amount of experience I had. He quickly showed me the right way to do it.

Do you still clean glass?Yes, around three days per week

Are you a squeegee man or a WFP man?

How long have you been in the biz?12 years

When did you start window cleaning?I dabbled, learned the ropes in 1999, but set up my company High Shine Ltd. in 2000.

How did you learn to clean windows?I was asked by my friend to consider window cleaning after I got bored at a print sales job. We hooked up with another friend and offered to work for free in order


I am both. I still own my very first squeegee blade, a classic brass Ettore. It’s on my desk now, and reminds me every day of how I started with just £40 in my pocket. I just re-ceived my Reach-iT Mini and Reach-iT Pro in the post the other day. I’m looking forward to using them for some work.

Do you work alone?No, I have twenty-eight employees, four of whom are dedicated window cleaners.

How do you market?For residential I am using some US tech-niques that we don't see over here, such as door hangers. So, leaflets and door-knocking. On the commercial side we do telesales.

Are you a pen-pusher or do you prefer the tools?Tools all the way!

How did you get into office cleaning?I wanted to duplicate my efforts in terms of earnings and thought about office cleaning. I got my first opportunity to quote on an office cleaning contract through a residential customer. I was pretending I was writing stuff down as I was showed around the building, but truly didn’t have a clue. I cheated and got them to tell me how much

they were paying. I then reverse-engi-neered the cost and learned that way.

Crap hours, huh?Yeah, it was. Window cleaning all day, then at night, checking on staff, taking stock, and carrying out cleaning inspec-tions by night or early morning.

So do you find window cleaning more profitable than office cleaning?Absolutely. Don’t get me wrong, if you set your office contracts up right, you can earn a steady income.

So, Lee – why a window cleaning magazine? How did you come up with the idea? We all have a bucket list, right? Writing a book was on mine. After a few failed attempts at that, including a fictional book involving a window cleaner, I decided to try something else. For ages I had been looking for a magazine on window cleaning that would offer advice, news, and real-life reviews. I am passionate about growing my window cleaning business and I wanted a pub-lication that conveyed and encouraged that. But I couldn’t find one, so that’s when I decided to make one myself.

"i sTreTched The TruTh aBouT The amounT of experience i had."


How much time a month do you expend on making it?Probably about forty hours per issue. I have never really kept track, to be fair, and I’m sure it’s more. When you enjoy something, you don’t clock-watch.

Do you stop window cleaners in the street and promote your magazine?All the time!

Ever have plans on putting the maga-zine into print?Printing it would multiply the cost by about ten times, so for now, it will stay online. Not only that, but online has the advantages of adding links, videos, and other cool stuff that I wouldn’t be able to do in print.

Who do you have working in the back-ground?Mike Henderson puts the show together; he is the best!

Did you just wing it or did you have big plans from the beginning?If I was going to do a magazine, I was always going to put 100% into it. The amount of visitors we’ve attracted to our website after only three issues released proves to myself that I was right. This mag-azine was needed. In terms of the content, the plan was always to have it be molded by its readers as the magazine progressed. We are also collecting some real quality columnists who have a passion for the industry just as I do. We also have new columnists joining us, who we will be revealing soon. The readers are going to go nuts about them.

How do you relate to both English and American readers for the magazine?Window cleaning is the same job world-wide; the only differences are that the phrases and the tools might look slightly different.

Any chance of making it a monthly piece?I would like to make it a bi-monthly issue. At the moment, I am busy building up and expanding my own window-cleaning

business. Quarterly is fitting in okay with everything at the moment.

I hear you are going to start selling window-cleaning tools soon?Yes, it’s in the cards. We are looking at an online store business idea, but it has to have similar ethics to the idea around the Window Cleaning Magazine.

Anything else in the pipeline?We have more ideas for web based win-dow cleaning related sites. We are hoping to work with Chris and Alex of WCR a little more. The internet is an amazing place.

What was the last book you read? The Life of Lee, by Lee Evans. I am in the middle of it.

In ten years, you will be:A good reporter and an ambassador for my industry.

Interviewed By Karl RobinsonRobinson Solutions BlogSpotThe best source for window cleaning news from around the world!robinson-solutions.blogspot.com


We've all heard this before. "Would you like fries with that?" We've heard this phrase mocked on TV, movies, and commercials. But did you ever re-alize that this is one of the most powerful, money-making one-liners ever imagined? This epic yet cheesy line can bring you a definite increase in profits. Up-selling is one of the most inexpensive ways to increase income! Think about it - your client has already booked his or her job, and you already have them for one of your services. It costs you a whopping zero dollars to ask them one more question. "Would you like fries with that"

Imagine if every customer you have received a house wash before their window cleaning. What about adding a gutter cleaning because they saved a few bucks by combining the services? Did you know this client of yours has some scratched glass but she didn't know you could help her? What kind of income are you missing out on by not saying "would you like fries with that?"

We all offer add-ons like house-washing, gutter-cleaning, roof-washing, gutter-whitening, or scratch removal. Why aren't all of your clients us-ing more than one of your services? Is it because they don't want the other services? They don't know you offer them? Or in the case of a burger joint asking you if you want fries, they just need to be reminded?

Try an experiment...This week when anyone calls and books an appointment, try to up-sell every one. Try something like this:

" Well, great, we have you booked on the 5th for your window cleaning, and with this cleaning you

can save $100 off a house wash by com-bining services. It's normally $299, but we can add the house wash for $199."

If they say that they aren't interested, no harm no foul, because the window cleaning is still booked. But if you do upsell then you're going to increase the amount of money you make. What if 1 out of 10 say "yeah, let's go ahead with that?" How about 5 out of 10? That would be a serious revenue increase. Even if the only thing that happens is that they now know you offer that ser-vice, you have done something.

Up-selling is the most inexpensive and effective ways of increasing your income - it's just that simple. You are not spend-ing a dime to get this revenue booster, just a moment of your time.

Adding new money to every stop and getting the most from each client is a great idea, huh? Then go and do it, and make it a habit to always up-sell all of your services. Up-selling is the quickest and cheapest way to increase income, period. Why are you still reading this? GO UP-SELL!

Josh Cronin Reach -iT Water Fed Poles 262-320-7704

Would you like fries

with that?!

EXtENSION POLES / PARtS


2 Section Poles

4' 2 Section 42104 $19.97

8' 2 Section 421080 $28.39

12' 2 Section 42112 $37.27

3 Section Poles

9' 3 Section 1680 $38.17

15' 3 Section 1688 $51.37

18' 3 Section 1692 $58.57

24' 3 Section 1695 $73.87

27' 3 Section 1699 $79.97

EttORE Pro+ Pole Tip 1700 $3.87

EttORE Standard Angle Adaptor 45003 $6.27

EttORE Universal Angle Adaptor 45006 $14.37

Replacement Grip

2 Section 1704 $3.27

3 Section 1706 $3.27

Cone and Clamp Assemblies

Small 1708 $5.89

Large 1710 $6.87

EttORE Cleaning Clamp Kit 48200 $30.97

EttORE Webster with Pole 31000 $8.17

Isaac RussellThe staff at WCR is outstanding! They are experts in the field and always make things right. Good products, good service!


29


OptiLoc Poles

4' 2 Section Ez120 $25.67

8' 2 Section EX250 $37.27

10' 2 Section Ez300 $41.97

12' 2 Section EX370 $46.87

13' 2 Section Ez400 $49.87

16' 2 Section Ez500 $57.27

20' 2 Section Ez600 $63.97

6' 3 Section ED180 $37.77

12' 3 Section ED370 $57.97

14' 3 Section ED450 $64.97

18' 3 Section ED550 $76.97

20' 3 Section ED600 $79.97

24' 3 Section ED750 $92.97

30' 3 Section ED900 $106.97

TelePlus Poles

8' 2 Section tz250 $41.67

12' 2 Section tz370 $46.29

12' 3 Section tD370 $63.97

18' 3 Section tD550 $79.97

16' 4 Section tv500 $85.97

24' 4 Section tv750 $107.87

21' 5 Section tF620 $107.97

30' 5 Section tF900 $134.97

UniTec Poles

6.5' 2 Section OS210 $24.67

10' 2 Section OS250 $30.97

13' 2 Section OS260 $38.67

4' System Plus Extensions

Plus 3 t3120 $28.47

Plus 4 t4120 $31.67

Plus 5 t5120 $33.97

6' System Plus Extensions

Plus 3 t3180 $31.27

Plus 4 t4180 $41.27

Plus 5 t5180 $46.07

UNGER ErgoTec Locking Cone NCAN0 $4.99

UNGER Universal Adaptor PBR00 $16.89

UNGER Cranked Joint Angle Adaptor Style: zinc CJA00 $17.77Style: Plastic CJN00 $14.57

UNGER Fixi-Clamp FIXI0 $30.67

UNGER Sticky Fingers Bulb Changer BS010 $16.47

UNGER Bebbe BEBE0 $15.47

UNGER Flood Sucker Bulb Changer FS000 $21.69

UNGER Pro Ceiling Fan Duster CEDUG $14.67

UNGER Lambs Wool Duster LWDU0 $15.67

Henry Handle

2' Pole HH240 $14.19




Garelick Poles

6' 2 Section 94106 $21.47

8' 3 Section 94108 $31.37

12' 3 Section 94112 $38.89

18' 3 Section 94118 $51.97

24' 4 Section 94124 $60.97

WCR Water Fed Pole Conversion Kit BR004 $100.57

WAtCH tHIS

vIDEO

Threaded Wood Cone Adaptor 0202B $3.29

WAGtAIL Taper Grey Pole Tip Pole Cap $5.77

WAGtAIL Angle Arm WAGEA $5.87

WCR Aluminum Pole Adaptor PP002 $37.87

PULEX Pole Tip PXP04101 $4.37

order from your phone!

navigate to shopWindowCleaningResource.com anywhere, anytime.

UNGER BUCkEtS / ACCESSORIES

EXtENSION POLES / PARtS BUCkEtS


EttORE Super Bucket 81111 $23.89

EttORE Super Bucket Lid 2035 $8.97

EttORE 3.5 Gallon Bucket 82222 $9.39

EttORE Super Bucket Sieve 2038 $11.39

EttORE Super Bucket Handle 2967 $7.37

EttORE Super Bucket Casters (set of 4) 2037 $13.97

UNGER Pro Bucket QB220 $36.29

UNGER Pro Bucket Lid QB080 $10.89

UNGER Pro Bucket Complete Setup WCRPRO $96.99

UNGER Pro Bucket Sieve QB060 $18.07

UNGER Bucket Barge QB230 $42.97

UNGER Pro Bucket Casters (set of 4) QB070 $35.59

PULEX Bucket $20.97

Green 1122 Blue 1120 Red 1121 yellow 1123

PULEX Bucket Lid $8.07

Green 1124 Blue 1127 Red 1126 yellow 1125

PULEX Stainless Steel Sieve W01142 $16.47

PULEX Casters (set of 4) W01140 $8.97

PULEX BUCkEtS / ACCESSORIES


BUCkEtS / ACCESSORIES


WAGtAIL Mop Extractor WAGPERCH $10.37

WAGtAIL Bucket Clip WAG-CLIP $10.37WAGtAIL Floor Cleaning

System WFCMS $55.57

HOLStERS / BELtS

EttORE Sidekick Holster 02041 $22.87

EttORE Tool Belt 2044 $18.97

PULEX Tubex Holster Fixed Holster PXW04000 $20.07Detachable Holster tUBDEt $21.07

PULEX HOLStERS AND BELtS

EttORE Double Loop Nylon Holster 50130 $29.99

EttORE Scraper Pouch 50135 $15.37

PULEX Replacement Clip PtHRC $2.99

PULEX Single Leather Holster PORt0014 $10.47

EttORE Single Leather Squee-gee Holster 2042 $12.99

EttORE Dual Squeegee Holster 2046 $23.17

PULEX Belt W04015 $16.39

PULEX Double Leather Holster PORt0013 $16.09

EttORE HOLStERS AND BELtS

BUCkEtS / ACCESSORIES HOLStERS / BELtS


SCRAPERMAtE Razor Holder 2274 $21.69

WCR Drip Guard DRIGUA $8.39

WCR Splash Guard SPLG1 $4.87

UNGER HOLStERS / BELtS

WAtCH tHIS

vIDEO

UNGER ErgoTec Bottle Holder BSBtH $11.37

UNGER ErgoTec Personal Bag BSPBG $14.27

UNGER ErgoTec Scraper Holder BSSCH $25.47

UNGER Leather Holster Ht000 $24.69

UNGER Belt UB000 $23.39

UNGER ErgoTec Tool Belt BStBt $18.57

UNGER ErgoTec Straps BSStP $13.87

UNGER Sprayer on a Belt USOAB $24.79

UNGER ErgoTec Pouch BSPOU $19.57

UNGER Ninja Bucket on a Belt BB0100 $29.99

WAtCH tHIS

vIDEO


BRUSHES / SPONGES / ABRASIvES

EttORE Super Brush 1947 $23.07

NyLEX Hand Held Brush NHHB $20.17

UNGER Pipe Brush 1947 $16.87

MR. LONGARM Flow-Thru Brush 0483 $14.07

WCR Track Cleaner tRkCL01 $4.67

SPONGES / ABRASIvES

WAtCH tHIS

vIDEO

Natural Sea Sponge

Small 55502 $7.29

Medium 55553 $9.49

Large 55557 $18.59

Bronze Wool 6" x 9" Pad BW69P $5.27

Bronze Steel Wool Grade Fine (3 packs) FBW3P $4.29

Steel Wool Grade 0000 (16 pack) SWB16 $4.57

WCR Scrub-PadsSingle Pad WOOCAP $1.795 Pack WOOBL $8.87

WOOLIt Steel WoolCarbon Pad WOOCAP $5.37Bronze Pad WOOBRP $6.69Blue Sponge WOOBL $4.39

WOOLIt Belt Pouch Kit and Products Full kit WOOBPk $35.37knuckler Pad Holder kNPD $14.27

WILJER White Shark Hand Pad3020 $3.79

BRUSHES / SPONGES / ABRASIvES


tOWELS

Huck/Surgical Towels

6 towels t06 $3.47

24 towels t24 $12.67

48 towels t48 $24.97

72 towels t72 $37.47

108 towels t108 $58.67

132 towels t132 $71.27

UNGER Scrim

Individual SCMW $10.27

3 Pack SCRMW3 $29.99

10 Pack SCRMW10 $99.99

UNGER Microfiber Micro Wipe

Regular MF40L $5.09

Giant MF60L $15.19

EttORE Microfiber Micro Swipe 84445 $10.47

Huck towels receive 5 star reviews!

Durable and DependableI love my huck towels! Couldn't clean windows without them!

-Sharen

SEE MORE REvIEWS!

Great towel for Detail WorkI have always used a chamois to detail win-dows but these Huck towels do just as good of a job only easier to deal with. I am very impressed with this product.

-Michael

Rai CosbyWCR is the best and only place I will buy my window cleaning tools from. Keep up the grand work WCR.


Last year, our window cleaning company found that our email marketing was not only our fourth-highest source of revenue, but also returned the highest ROI on marketing money spent.

SOFtWARE

Get a free mail chimp account at: http://mailchimp.com. Mail Chimp is a free, online software that will manage your customers’ email addresses and help you create quick, easy, beauti-ful emails. Mail Chimp is completely free for the first 2,000 addresses you collect. After that, the fee is minimal and well worth it. Get set up, log in, and watch a few of the tutorials and get yourself set up.

A Guide to Email MarketingIn Five Easy Steps


COLLECt AND CAPtURE

The next step is to start collecting email addresses; Mail Chimp helps make this pretty easy. They will give you a tiny snippet of code that you simply need to paste into your website. All you need to do is direct your customers and people that visit your website to fill it out. Take a look at how I do it on my website: http://allcountywin-dowcleaning.com. Notice the button on the left side that prompts people to give us their informa-tion in exchange for receiving special deals.

Another tactic you can use is when booking a job with a customer or during a follow-up call, drive them to fill out this form. We ask during the sales process and also have a note on our invoice that prompts people to fill it out. The important thing is you ask for permission. People are becoming increasingly sensitive to spam, so you want to be sure they really want to receive your information.

PLAN

You want to plan out a little market-ing calendar and a set of offers. If you are going to email someone, the offer inside needs to be pretty good. It has to be something they are excited about. As for the marketing calendar, sit down and think about how often you would want to email your customers; I would recommend no more frequently than every quarter. You may want to set it up so they get two that are sales-related and two that are informational. You also want to be sure you don’t have your hand out for money in each email. I would suggest planning the two sales-related ones for slower times of year (when you would want to run a good special) and the two informational ones during the busier times of the year. The informational ones will help keep you at the top of your customers’ mind during the time of year when you can command the highest prices for your service.

Software Collect & Capture

Plan Produce Send

1 2

3 4 5

PRODUCE

Mail Chimp makes it easy to create nice-looking email templates from scratch. You can go in, use the WYSIWYG editor, and create something in a matter of minutes. If you are a creative type, I would recommend actually creating the email in Photoshop and then just importing it into Mail Chimp as one image. WCRA mem-bers have access to all the actual email templates I use free of charge right here: http://bit.ly/JSkVQz

SEND!

Once you complete the above steps, you have to send the email, which is actually the easiest part. All you need to do is hit the send button. You can also schedule the email to go out at anytime you like in the future.

tHE 6tH StEP

There really is no 6th step, but there is plenty to do if you feel like taking the email marketing concept further. Here are some examples: split testing / subject line testing /content testing / time of day testing, etc - you can continue to refine it almost indefinitely.

GOOD LUCk!

If you are interested in learning more advanced techniques, scan the code below to watch a video I made last year. It covers some advanced email marketing concepts I’m sure you will find useful.

WAtCH NOW!

So you want to build a better brand for your company. How clearly is your company's image currently branded? In order to do this, we first must under-stand the difference between marketing, advertising, and identification.

In Part 1, we looked at the three branding tools that make up a company's brand. In Part 2, we will discuss specific tips on how to use these tools to help build your company's brand.

three Branding tools

1. Marketing

The American Marketing As-sociation defines marketing as " the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large." Wow, that's a mouthful.

I believe marketing is the umbrella over PR, Sales, and Ad-vertising. In this two-part article, I would like to focus on the third area of marketing, advertising.

2. Advertising is the art of buy-ing customers.

Advertising is just an opportu-nity for you to buy customers. Step 1 is to have a marketing strategy/plan. Step 2 is to keep track of your advertising and ask customers how they heard of your company. Step 3 is to calculate the acquisition costs of each customer. We do this by

dividing the total advertising dollars spent by the number of customers you acquired for each advertising campaign. Test, measure, and tweak your ad-vertising to continually improve this number.

I believe small businesses need to be focusing on converting prospects into customers. The only people who care about the name of my business are me and maybe my mother. Everyone else, along with your prospects, is asking themselves, ‘how does this benefit me? What's in it for me? Make sure all your advertising campaigns reflect this understanding.

So, how do we use advertising in our small businesses? Answer: very carefully. Advertising is the most expensive lead generation strategy available. It's unfortu-nate that new business owners think that this is the strategy that they need to use in order to grow their business. I'm not saying it doesn't work; in fact, I have had many advertising campaigns that went very well for me. I am simply issuing a word of caution that advertis-ing should be looked at as a strategy among many, not the one and only lead generation strategy. It should be thought of as an investment and an opportunity to buy custom-ers. Whether its direct mail, TV, radio, or internet advertising, make sure to test and measure your investment every step of the way.

3. identification

The diffeRenCe BeTWeen adveRTising, MaRkeTing and idenTifiCaTion.

Yes, it’s great if you get a few prospects to call because they saw your logo or business name somewhere. Using your logo or business name for identification is a completely different pur-pose than for advertising purposes. What do you want your audience to feel when they see your logo or business name? Achieving this is 80% of your brand’s job. If they feel appropriately about your brand, they'll reach out and contact you with the other 20%.

So, how do we use identi-fication in our small busi-nesses? Below are some low-cost examples, and in my opinion, a great place to start when it comes to building your brand.Business cards, brochures, fridge magnets, pro-motional gifts, vehicle signage, building signage, window display, sidewalk signage, e-mail signature, nice logo and uniforms, put logo on equip-ment and tools that the customer will come in contact with.

Jason T. VanceWindow BrothersMilwaukee, Wisconsin

Downloads. Thousands of free forms, documents and marketing pieces. Swap and share successful materials with window cleaners across the globe.

Advice. Real window cleaners, with real window cleaning experience, sharing their exten-sive knowledge in all things that are window cleaning.

videos. Free access to thousands of window cleaning videos. The largest library on the planet. Videos for new products, how-to's, growing your business, technique videos, tool reviews and much more!

Dear Window CleaningBusiness Owner,

Window Cleaning Resource.Com is the world's largest community of professional window cleaners with more traffic than all the other window cleaning forums combined. Thousands of win-dow cleaners check in on a daily basis to laugh, learn and grow their window cleaning businesses.

• Register for a FREE account today at http://www.win-dowcleaningresource.com.

• Yes - It is completely FREE• Join us today and start

networking with other like minded window cleaning business owners.

We can't wait to see you there!

Your Friends,The Window Cleaning

Resource Team

Window Cleaning Entrepreneurs

visit us on Facebook at: www.facebook.com/#!/ groups/ professionalwindowcleaning/

HARD WAtER StAINS

• Titan A-1• Nano Ultra• Slayer Powder• Eagle Powder Rub • Glasstastic

Hard water stains usually build up from sprinklers being allowed to hit glass surfaces or from water dripping down from concrete sided buildings. These are usually easy enough to remove with the chemicals listed above. The chemical can be applied with a white scrubby pad or steel wool. Then removed with a standard razor blade.

OXIDAtION

• Bio Clean• Titan MDR

Screen burn and haz-ing are typically much stronger stains than the hard water stains discussed above. You will find though they can be removed with the same ease with a slightly stronger solu-tion. The chemical can be applied with a white scrubby pad or steel wool, then removed with a standard razor blade.

OvER SPRAy

• Titan Oil Flo• Titan Cement Off

Over spray is anything left over from a construc-tion window cleaning job. It can include but is not limited to paint, stickers, residue, stucco, and cement. Oil Flo will help loosen up cement. A razor blade will be your best tool here. The chemicals listed will speed up the whole pro-cess significantly, making the job much more profitable for you.

GLASS SEALANtS

• Envicoat• Nano-Ultra

Once you have spent the time removing stains from the glass surface, it’s usually best to apply a seal-ant. This is especially important on jobs where hard water stains were caused by sprinklers. If the glass isn’t sealed, the stains will come back rapidly.

DIRty GLASS

• Glass Gleam 3• Glass Gleam 4• Ettore Squeegee

Off• Winsol APC• Unger The Pill• Unger Gel• Ecover

Although dish soaps work for cleaning glass, they are not the best option. Professional soaps from Titan, Un-ger, Ettore and Winsol have been specifically designed for Profes-sional window cleaners and produce superior results.

SQUEEGEE DRAG

• Winsol Super Slip• Unger Easy Glide

A couple of drops helps make your squeegee glide across glass surfaces easily. Great every day but es-pecially helpful on hot days and in warmer climates.

GLASS REStORAtION

• One Restore• Winsol Crystal Clear

Glass restoration is needed when dealing with a real baked-in aged stain. For this we recommend One Restore formally Safe Restore or Winsol Crystal Clear 550. We are dealing with hydrochloric acids here, so we always recommend testing a small area in the lower portion of the glass to make sure there is no bad reaction to the glass. On top of that we recommend rubber gloves and eye protection when using these products. The chemical can be applied with a white scrubby pad or steel wool, then removed with a standard razor blade.

WINSOL APC-100 WAPC1 $49.47

WINSOL Super Slip Quart WSS $11.09Gallon WSSG $37.97

GLASS CLEANERS

tItAN Float Bottles 8 oz. 0004 $5.9716 oz. 0003 $6.17

tItAN Variety Pack tItvAR $89.99

tItAN Glass Gleam 4

Quart 0002 $12.97

Gallon 0006 $32.57

5 Gallons GG4P $149.87

tItAN Glass Gleam 3

Quart 0001 $13.37

Gallon 0005 $37.67

5 Gallons GG3P $173.87

Winsol

DOWNLOAD ALL OF tHE MSDS FORMS tODAy At:SHOPWINDOWCLEANINGRESOURCE.COM/MSDS

MSDSPAGE

Atif Omar FareedEverything went great the items came promptly and just as ordered. Thanks for all your help in keeping window cleaners busy around the world.




GLASS CLEANERS

EttORE Squeegee Off Liquid 30130 $6.07tablet 30165 $23.27

UNGER Easy Glide FR110 $11.47

UNGER Professional Gel FG050 $10.69

UNGER The Pill 10 Pack PL100 $5.67100 Pack PL1100 $38.99

ECOvER Lemon and Aloe Vera Dish Liquid 21400-1 $3.67

The ecover lemon and Aloe vera dish liquid is a plant based dish soap that works wonders on windows! This mild scented dish soap is a great way to get a streak free clean and smooth glide all in one. Not only will this soap not create a lot of bubbles but also leaves the windows free of residue. The eco-friendly mixture will not harm plants, is gentle on hands and is completely bio-degradable. Just about one squirt per gallon of water and your good to go!

ONLy

WHAt IS ECOvER?

ECOvERREvIEWS

SHOPNOW



StAIN REMOvERS

tItAN IGU Clean-ing Agent 5B IGUCA $13.27

tItAN Oil Flo Pint OILPt $14.07Gallon tLOF $46.89

tItAN GreenQuart tItGRNQRt $9.67Gallon tItGRNGAL $29.50

WINSOL Special Met-als Cleaner Concen-trate 1 Gallon WSMC1 $25.09

EttORE Spot Remover Paste30160 $6.79

GLASS GURU Glasstastic GLGUGt $30.39

tItAN A-1 Hardwater Stain Remover 0007 $14.47

UNGER Rub Out RUB20 $8.97

JFLINt Mr. Hardwater Micro Mineral Powder 5lb. JF502 $47.67

tItAN Cement Off Pint 62012 $11.97Gallon 62004 $47.79

BIO-CLEAN Stain Remover 40 oz. BIO-40 $25.3752 oz. BIO-52 $30.97

NANO-ULtRA Architectural Glass Stain Remover 25 oz. nanult01 $27.17

PULEX Rub Off Mineral Residue Remover AL210 $9.99

WINSOL Crystal Clear 550 WCC550 $41.97ONEREStORE Gel 189RE $31.77

BESt FOR SPECIALty StAINS:

BESt FOR MEDIUM StAINS:

BESt FOR HEAvy DUty StAINS:

tItAN MDR Pint tItMDRQ $10.89

GLUEIGU HAND PRINtSGREASE


SHEER GLASS Stain Remover 16 oz. SG16 $14.05Gallon SG1G $96.35


NANO-ULtRA Glass SealantsHydrophillic treatment 32 oz. nanult03 $48.77

ENvICOAt Spray Bottle 8 oz. ENvI $35.37

SCREEN CLEANERS

IPC EAGLE Screen Washer BD500417 $508.99

AWNING CLEANERS

WINSOL Screen Cleaner and Sealers WSCS $30.97

EttORE Clean Screens 30155 $7.07

SCREEN MAGIC Screen Cleaners and Sealers

24 oz. SM01 $13.87

Gallon SM01G $69.97

1/2 Gallon Concentrate SM01C $158.99

25.6 oz. Concentrate SM02C $95.99

WINSOL Awning Cleaners and SealersDeep Clean WIDC $53.97Awning Cleaner & Protectant WACP $39.97Awning Armor WAA $70.97Awning Guard WAG690 $77.99

GLASS SEALANtS / SCREENS

WAtCH tHIS

vIDEO


*Bag sold separately


Most window cleaners across the country reach a lull around certain times of the year. On the east coast we tend to see a dip around August where the phone just seems to stop ringing. So, unless you've booked months in advance you may experience a period of down time where you're wondering what you can do to fill that void. We spoke to window cleaners from across the country and found out the top 10 ways (in no particular order) they make it through their slow summer months.

The Top 10 WaysTo Beat The Summer Slowdown

1. More Advertising 2. Screen Repair/Fabrication

3. Scratch Removal 4. Awning Cleaning

Putting out mass mailings when there's some down time can really fill up an empty schedule. Add some top notch specials and the schedule will fill up in no time!

Screen repair and complete fabrication has not only become a great add-on for many window cleaners, but seems to be bringing in a decent profit. Keep an eye out for torn screens on your next job and fill that time!

ever notice those filthy awnings outside of a business while you're cleaning the win-dows? This add-on has been a huge profit place for many window cleaners.

Scratch removal has become an amazing add-on and a huge profit center across the country for many window cleaners. The growing need for this service has the poten-tial to surpass just filling your summer lull.


5. Take a Vacation! 6. Deck Restores

7. Gutter Repair 8. New Developments

9. Property Managers 10. Commercial Clients

Gutter cleaning has always been an excep-tional up-sell on many jobs, but why not try adding gutter repair to the mix.

Some window cleaners embrace the slow-down as a time to recuperate and take a nice, well needed vacation to their favorite relaxation spot.

deck restoration can be a great add-on for anybody with pressure washing experience.

Some window cleaners fill their void by following up with new homeown-ers in recently built developments.

Reaching out to property managers that manage condos, apartment complexes and town homes could be a great filler when you need it.

Servicing larger commercial clients like hospitals and universities fills lots of time and brings in a nice profit!

Due to the nature of water fed poles, there is constantly a hose running across the job site. It is important to mark these areas with signage to let others in the area know about the presence of trailing hoses. You will often be looking up while operating a water fed pole, and it is important to know your surround-ings. Tripping while moving equipment can and will occur if you are not care-ful. Oftentimes, there will be standing water left behind from using a water fed pole system, either from runoff from cleaning the window or from RO systems’ concentrated water streams. It is important to mark these areas with signage to let others know of the standing water. In the winter, it is especially important to be aware of standing water due to its ability to freeze on the ground. It is a good idea to pack ice melt in your vehicles in the winter months so that you can apply it to these areas.

0

500

1000

1500

2000

on average each year2,000 reports of slip and fall injuries/deaths700 deaths occur by falling objects400 deaths occur by accidental electrocution9 deaths occur from overexertion

statistics based on data collected by the CdC

slip and fall injuries

falling objectsInjury from falling objects: Watch your sur-roundings, and check your equipment regu-larly for loose parts.

Injury from falling poles: Be aware of your sur-roundings and know that if your pole comes

down it will come into contact with something or someone that is not aware of where you are working.

Be sure to take care while working near overhead power lines. All water fed poles can and will conduct electricity. It is best to go indoors during power storms. Great caution should be taken when cleaning solar panels due to the presence of electricity. Consult with an expert regarding solar panels before cleaning them with a water fed pole.

electrocution

overexertion

Reducing fatigue (techniques): It is important to use proper technique to reduce the risk of fatigue and/or injury. When working at lower heights (25’ or so), it is possible to rely mainly on your arms to do the work; however, as you begin to work at greater heights, it becomes more and more important to use your legs to help reduce fatigue. This is done by stepping towards and away from the building, using your body to move the pole/brush up and down the window and less of your hands.

Proper handling (lifting, lowering, repositioning): The proper way to extend a water fed pole is by placing the brush head up against the building and extending it upwards. While doing so, it is important to have the brush head on the building to support the pole and weight. Larger poles may need to be lifted differently with the assistance of a 2nd person. This method is called footing. To properly lift a larger pole, simply extend a number of sections and have one person put their foot at the base of the pole. Then have the 2nd person begin to walk the pole up into the air towards the person footing the pole. Once the pole is upright, the person footing the pole should lift the pole and lean it onto the building. To lower the pole, simply collapse it via the clamping mechanism or have a person foot the pole and slowly walk it down. While using the ‘footing’ method, as with any other circumstances, it is important to be aware of your sur-roundings.

Be safe out ThereGreat care should be taken while using a water fed pole. It is important to visually inspect your water fed pole for any prob-lems with the equipment. Keep your surroundings in mind while you work

on each job and be alert at all times. Even though working with water fed poles is a safer alternative to ladders/scaffolds, when used improperly, it could turn fatal.

Water fed safety information courtesy of shawn gavin of Rhg Products- www.rhgproducts.com


There are basically two types of poles in the traditional water-fed pole market: modular and telescopic.

With Modular Poles you can carry a 'kit-bag' of them if you want to reach higher; the higher you clean, the bigger your kit-bag will be.

Telescopic poles are tradi-tionally fixed-length poles - each limited to a small range of working height. You need a full set of these poles to have a

full working capability.

Let's think about this:

Say you have a eighteen-foot telescopic water-fed pole for second-floor work, and you want to increase your reach (let's say another nine feet to reach the third story). In this case, you would be encouraged to buy an industry standard twenty-seven-foot fixed-length water-fed pole.

Telescopicvs. Modular

What is the right fit for you?


So even though you already own eighteen feet of reach, you have to buy a twenty-seven-foot pole just to reach the extra nine feet!

It would not be wise to only use your new twenty-seven-foot pole for that extra nine feet of work, as it is too cumbersome to be an effective ground pole. So your investment in this pole is returned solely by its ability to reach between eighteen and twenty-seven feet.

Later, when you want to reach even higher, you will be encour-aged to invest in either a thiry-five-foot, or forty-five-foot fixed-length telescopic pole - ignoring the fact that you already own the ability to reach twenty-seven feet!

To get a better ROI, you will generally choose the heavier forty-five-foot pole to reach both.. The return on Investment from this pole is solely from its ability to clean third and fourth stories.

That's crazy, and it gets even crazier and more expensive as you go even higher!

A modular pole system does not require you to 're-buy' length each time like telescopic poles, but it is awkwardly cumbersome in its assembly and disassembly - not to mention haul-ing the huge kit-bag around on-site and taking up room in your vehicle.

What if we could have a fusion between both water-fed pole technologies? What if you could have a telescopic pole solution that was up-gradable with a modular action? Well, you can, with an efficient pole system like Reach-iT PRO! They call it 'modular-scopic'.

With a Modular-Scopic pole solution like Reach-iT PRO, you can invest in any part of a seventy-five-foot reach water-fed pole solution - even starting with just the PRO 1 - a six foot ground and balustrade pole!

To understand the design dif-ference of a modular-scopic pole, it is as simple as this: this six-foot pole section, the PRO 1, is manufactured from High Modulus Carbon fibre to endure the working pressure at the top of all PRO configurations, including 18 feet, 27 feet, 45 feet, 55 feet, 65 feet, and even up to 75 feet! This same first section is the top section of every PRO configura-tion.

Add to PRO1 an eleven-foot telescopic extension, and you have PRO 2 for second-story work!

Add another eleven-foot tele-scopic extension and you have a PRO3 for third-story work, and another for PRO 4, and so on until you have a PRO 7 for those keen enough to want to WFP with a 75 feet reach. These poles are de-signed to have the option to upgrade!

Simply put – you pay as you grow!

On the work site, assemble your Reach-iT PRO to reach the maxi-mum height windows for that site and, as you complete each level, simply re-move the unnecessary extensions from the base of the pole and clean lower with a lighter pole solution. Each level you complete, your pole gets lighter until you are using your 'top section' again on ground work and balustrades.

At the end of the job, simply re-assemble your PRO 1-4 (telescopi-cally) and pack it in your vehicle.

If you have a multi-vehicle business, remember all the upgrade sec-tions are interchangeable between all Reach-iT poles! Each vehicle can carry a PRO 3 or PRO 4, depending on the nature of their route - and on the days that they require longer pole reach, the operator can bring the PRO upgrade ex-tensions they need for that day’s work.

Perry TaishanFuture Of Cleaning

sales foR July-augusT 2012 only


purchase a case of glass gleam 3 (quarts or gallons) and Re-ceive 1 PiNT Of A-1 HARdWATeR STAiN ReMOveR free of charge!

purchase a case of glass gleam 4 (quarts or gallons) and Re-ceive 1 PiNT Of A-1 HARdWATeR STAiN ReMOveR free of charge!

free pinT of a-1 hardWaTer sTain remover

free pinT of a-1 hardWaTer sTain remover

15%off!

outdoor shoe covers are 15% off!


purchase 4 bottles of Xterior gutter Zap quart concentrate

and Receive 1 bOTTle Of QUART cONceNTRATe free of charge!

2012 suMMeR sales evenT!

purchase an X-Jet (original or m5) and Receive AN x-JeT PAil SySTeM free of charge!


free QuarT concenTraTe of xTerior guTTer zap!

free x-JeTpail sysTem

2 free pro+ conTour scrapers

2 free lids or 2 free sieves

purchase 2 packs of ettore pro+ carbon blades and Receive 2 eTTORe PRO + cONTOUR ScRAPeRS free of charge!

purchase 2 ettore super buckets and Receive 2 eTTORe SUPeR bUcKeT lidS OR 2 eTTORe SieveS free of charge!

purchase an 18' ettore reach pole and Receive AN 18" bRASS SQUeeGee cOMPleTe free of charge!


free 18" Brass sQueegee compleTe

sales foR July - augusT 2012 only2012 suMMeR sales evenT!

10%off

all siZes unger ergotec squeegee completes are 25% off!

all unger optiloc and teleplus poles are10% off!

purchase 2 quarts of unger easy glide and Receive 1 QUART Of UNGeR eASy Glide free of charge!

25%off

free QuarTof unger easy glide

What is Pure Water?Tap water is purified and pushed through a pole. The glass surface is scrubbed by a brush at the end of the pole. Once all of the impurities have been removed from the water, you no longer need to use soaps or a squeegee. With the power of pure water, simply rinsing the glass after scrubbing leaves an excellent streak and spot free glass surface.

the advantages of Pure Water Cleaning

safety. effiCienCy. environmentally friendly. neW markets.

There’s less ladder and scaffold work. Plusless heavy equipment to drag around.

Water fed pole work is faster than ladderwork so you can clean more windowsin less time. More windows equals moremoney!

No soap or chemicals are needed.

Glass that was once unreachable can now be reached safely from the ground.

“the sCienCe”How is Pure water going to clean dirty glass? A DI tank is filled with positively and negatively charged resins. When water passes through it captures the impurities in the water, the water comes out in a pure state.

What happens to the dirt?

It can’t just rinse off. Something has to happen to it in order for the glass to become clean. Pure water wants to return to it’s “impure state”. When the glass is scrubbed and rinsed, it pulls all the dirt from the glass surface. By thoroughly brushing and rinsing the glass, all the dirt will be removed, and the glass will dry spot free.



visit: http://shopwindowcleaningresource.com/wcr-pure-water-manual.html to download the full pure water manual today!

hoW do you knoW When a Pole is right for you?

Picking out a purification method and a pole is a tough choice. When I picked out and bought my first system in 2004 there really wasn’t anyone to turn to for answers. Fortunately you have us! Give us a call anytime and we would be happy to help you. We speak to our potential buyers an average of 10 times before they purchase. So don’t feel bad calling and asking lots of questions, that’s what we are here for. This is a big investment and it’s best to go into it fully informed.

get informed!

When picking a pole there are 3 questions to think about:

height / length material What types of jobs are you going to tackle? Are they 1-2 story homes? Low rise commercial?

Pole will reach groundfloor windows.

Pole will reach mostsecond floor windows.

Pole will reach all secondfloor windows.

Pole will reach all thirdfloor windows.

Pole will reach fourthstory windows and above.

4 - 12 ft.

13 - 24 ft.

25 - 35 ft.

35 - 45 ft.

45 - 65 ft.

What’s most important to you? Super lightweight, cost or durability?

What material would you prefer to work with or have your employees working with on the job?

Top of the Line - A Carbon Fiber Pole is considered top of the line. They are extremely lightweight and stiff.

Middle of the Line Durable - An extremely durable Carbon Fiber Pole. Not as light as the top of the line, but strong enough to run over with your vehicle.

Middle of the Line Hybrid - Carbon Fiber / Fiberglass Poles. A blend of Fiberglass and Carbon Fiber combines some of the weight savings and stiffness of a carbon fiber with the afford-ability of a Fiberglass pole.

Economy Line - Fiberglass / Metal Poles.

PiCk a Pure Water system that is right for youWe wish it was as simple as plugging your pole into a garden hose and getting right to work. Unfortu-

nately 99.9% of the time, the water you’re using needs to be purified with a tank or a system in order to dry spot free. Although tap water looks clean, it actually contains a lot of dissolved chemicals and miner-

als. These chemicals and minerals are what leave residue and spots on glass.

Although the DI Tank method appears to be the most cost effective, you need to figure in the cost of resin recharge. You can get your DI Tanks recharged at any local Culligan, Siemens, or right here at WCR.

Window Cleaning Resource .Com 862-266-0677

WHAt tyPES OF JOBS ARE yOU GOING tO tACkLE?

Choosing a Water fed Pole

Carbon Fibervery Light

Hybrid Carbon Fiber &

Fiberglass Blend

Fiberglass / Metal

First Floor(4 - 12 Ft.)

• Ettore Hybrid Pole 10'

• Brodex 7' Pole• Facelift 12' Pole

Second Floor(13 - 35 Ft.)

• Unger HiFlo Car-bonTec Kit 30'

• Facelift 24' Pole• Facelift 34' Pole• Ettore Hybrid

Pole 25'

• Tucker 20' Pole• Tucker 30' Pole• Facelift 20' Pole

third Floor(35 - 45 Ft.)

• Ettore Carbon Fiber Pole 45'

• Ettore Hybrid Pole 35'

• Brodex 36' Pole

Fourth Floor(45 - 65 Ft.)

• Ettore Carbon Fiber Pole 65'

• Gardiner Super-Lite Extreme 48'

• Unger HiFlo Car-bonTec Kit 50'

• Tucker Water Fed Pole 45'

4 - 12 ft.Pole will reach ground floor windows.

13 - 24 ft. Pole will reach most second floor windows.

23 - 35 ft.Pole will reach all second floor windows.

35 - 45 ft. Pole will reach all third floor windows.

45 - 65 ft.Pole will reach fourth story windows and above.


Height Type Weight Material Close Length # Sections

7' Brodex Economy 1.54 LBS Aluminum 3.4' 3

18' Brodex Economy 3.97 LBS Aluminum 5.6' 4

25' Brodex Economy 5.07 LBS Aluminum 6' 5

36' Brodex Economy 8.16 LBS Aluminum 7' 7

10' Ettore Hybrid Pole 1.32 LBS Hybrid 3.8' 3



45' Ettore Carbon Fiber 6.61 LBS Carbon Fiber 5.8' 10



48' Gardiner 5.51 LBS Carbon Fiber 6.3' 9

57' Gardiner 7 LBS Carbon Fiber 6' 10

22' Reach-iT MINI 4.1 LBS Carbon Fiber 4.6' 7

39' Reach-iT PRO 6.3 LBS Carbon Fiber 7' 7

30' Unger CarbonTec Kit 11.5 LBS Carbon Fiber 5' 6

50' Unger CarbonTec Kit 18 LBS Carbon Fiber 5' 10

45' Unger Telescopic 12 LBS Carbon Fiber 6.8' 9



15' Tucker Pole 5 LBS Aluminum 6' 2



your quiCk guide to Water fed Poles



BRODEX Economy Pole

7' Pole 1.54 LBS 31001 $224.99

18' Pole 3.97 LBS 31002 $274.99

25' Pole 5.07 LBS 31003 $324.99

36' Pole 8.16 LBS 31005 $444.99

GARDINER Super-Lite Extreme Standard 5' Extension StD48E $250.00

DON't SEE WHAt yOU'RE LOOkING FOR? WE CARRy MORE GARDINER PARtS/POLES. PLEASE CALL FOR DEtAILS: 862.266.0677

HINt

GARDINER Water Fed Poles

Super-Lite Extreme 48' 5.51 LBS SLE48 $2,995.00

Super-Lite Modular Pole 57' 30095 $2,494.99

GARDINER Carbon Fiber Gooseneck

10" 94031 $129.99

14" 94032 $149.99

25" 94033 $184.99

GARDINER Super-Lite Sill Brush 50016 $109.99

SUPER-LItEEXtREME

vIDEO

APOLLO CFP Water Fed Poles

36' Pole 4.08 LBS AP36 $1,331.10

45' Pole 5.73 LBS AP45 $1,682.00

50' Pole 6.59 LBS AP50 $1,871.10

WAtER FED POLES

WAtER FED POLES


EttORE Aqua Clean Hybrid Pole

10' Hybrid Pole 1.32 LBS 7110 $218.00

25' Hybrid Pole 3.75 LBS 7125 $458.00

35' Hybrid Pole 5.07 LBS 7135 $599.00

EttORE Aqua Clean Carbon Fiber Pole

45' Carbon Fiber Pole 6.61 LBS 7145 $1,569.00



ettore aquaclean Water fed Poles

WAtCHvIDEO

SHOPNOW!

Hot

Rigid, Lightweight and affordable

WAtER FED POLES


nLiteWAtER FED POLE SyStEM

HiFLo

Hot

INNOvAtIvE ENGINEERINGPerfect Balance- better rigidity for more control, and yet up to 50% lighter in weight thanks to its carbon fibre technology.

Hi tech design- every part of the system, from Clamps and Le-vers to Brushes has been created to deliver the highest standards with cutting edge looks.

3 DIFFERENt MAtERIALS:

• Hybrid (Glassfibre/Carbon)

• Carbon

• HiMod Carbon

ADAPtABILItyMix and match- only use as many Extension Poles as you need.

Multi-talented system- the HiFLo nLite can be used to clean glass and building facades, stainless steel, solar panels, signage and vehicles.

REACH tHE PERFECt HEIGHtThe Master Pole is 22 ft., but you can add as many as 4 Extension Poles to reach the perfect height. Each Extension Pole is 11 ft.

IN-StOCk, AvAILABLE tO SHIP!CALL FOR PRICING:

862.266.0677

WAtER FED POLES


BRUSHESSuperlight Brushes feature high quality polyester bristles designed to get into the smallest corner and help with scrubbing actions. Whereas conventional brushes usually only have two jets, the HiFLo nLite Brushes feature up to ten quick release jets, making it much easier to control the water flow and rinse surfaces.

GOOSENECkSStrong carbon fibre Gooseneck attach-ments enable you to achieve any working angle, keeping weight to a minimum.

CLAMPSThe Clamps, which adjust Pole height or attach the Extension Poles, are simple to operate- no fiddly allen key-type devices needed- and easily adjustable to ensure the right tension.


NEW HiFlo™ nLite WATERFED POLES PROVIDE THE PERFECT BALANCE BETWEEN LENGTH AND RIGIDITY

EVOLUTIONARY WATERFED POLE TECHNOLOGY FOR PROFESSIONALS

“Like” us at facebook.com/UngerUSA and sign up for contests, insider news and more...

Best features of telescopic and modular pole concepts combined

Choice of rigidity levels based on length deflection ratio (LDR)

Mix and match pole sections to build a unique system

AVAILABLE

JULY 2012

www.ungerglobal.com

BRUSHES

CLAMPS

Create hundreds of spray patterns using fan or pencil jets in any combination.

Intelligent design for easy one handed operation, quick tension adjustment and hose management.

PATENT PENDING

WAtER FED POLES


Beta Brush Pack

The team at Future of Cleaning believes that over the years the water fed brush has been overlooked! This is the part of your water fed pole that contacts the glass. This is the part of your pole that provides the critical 'agitation' function and the critical 'rinse' ... and yet you have had no control on the design or function of the brush .. until now!

What's Included?• 4 Different Style Brushes• 16 Different Sizes of Tubing• 2 Angle Adaptors• 4 'Y' Pushfit Joiners• 4 'T' Pushfit Joiners

Only $99!

NEW HiFlo™ nLite WATERFED POLES PROVIDE THE PERFECT BALANCE BETWEEN LENGTH AND RIGIDITY

EVOLUTIONARY WATERFED POLE TECHNOLOGY FOR PROFESSIONALS

“Like” us at facebook.com/UngerUSA and sign up for contests, insider news and more...

Best features of telescopic and modular pole concepts combined

Choice of rigidity levels based on length deflection ratio (LDR)

Mix and match pole sections to build a unique system

AVAILABLE

JULY 2012

www.ungerglobal.com

BRUSHES

CLAMPS

Create hundreds of spray patterns using fan or pencil jets in any combination.

Intelligent design for easy one handed operation, quick tension adjustment and hose management.

PATENT PENDING

We Want your Feedback!Please Join us to make suggestions, post pictures and help shape the Beta Brush Pack for the future:

http://bit.ly/LPOy2L

Hotreach tm

WAtER FED POLES

PRoWhether you are cleaning a 2 story home or a 4 story commercial building you only need 1 pole in your arsenal, a Reach-iT PRO. Dismantle it as you clean top down, PRO only gets lighter and easier as you progress though the job. Re-assemble it and you are back, able to clean 4 story's again.

PRO 1- Groundwork

PRO 1 is designed for cleaning glass bal-lustrades, glass pool fences, and ground work. It is also designed to be working 75' off the ground as the integral part of PRO 7.

PRO 2- 2 Story Work

PRO 2 is the perfect pole for 2 story work. It's super light and completely rigid. PRO 2 is a great investment if you want to clean greater heights in the future!

PRO 3- 3 Story Work

Window cleaners love PRO 3 to meet all their local suburban low-rise require-ments. It's tough, light, rigid and pulls apart to give the operator a PRO 2 and then a PRO 1 as he cleans top down to the ground.

PRO 4- 4 Story Work

PRO 4 is the ultimate water fed pole. Amaz-ing value as a 45' pole, it also replaces all other poles you would have once carried in your van. PRO 4 dismantles to give you PRO 3 for 3 story work, PRO 2 for 2 story work and the feather-light PRO 1 on the ground.

Hotreach tm

This water fed pole is specifically de-signed for window cleaners looking to clean up to 2 stories.

Reach-iT developed the Reach-iT MiNi for the really tight jobs where you don’t have much space to maneuver. For example, the 3 ft space between a home and a fence. The MiNi has amazing agil-ity in tight places.

WAtER FED POLES

This is a 2-part extension section for your Reach-iT pole. Each section you purchase is the equivalent of adding 1 full story to your poles reach. This enables you to jump from a 4 story building to a 5 story building in no time. This extension section weighs 3 lbs and is 10' long.

Minireach tm

Hot

reach tm XT extension section

WAtER FED ACCESSORIES

DON't SEE WHAt yOU'RE LOOkING FOR? WE CARRy ALL OF tHE tUCkER BRAND PARtS/POLES PLEASE CALL FOR DEtAILS: 862.266.0677

tUCkER Water Fed Poles

15' 5 LBS 15ASH $209.89

20' 6 LBS 20ASH $266.79

30' 9 LBS 30ASH $377.89

tUCkER Flow Screw-Restricted Flow tFS01 $12.00

tUCkER Pole Tool tPt $14.97

tUCkER Brush Double Trim 12" 12Dt $66.97

Brush Full Trim 12" 12Ft $68.97

tUCkER Gooseneck w/ Special Rinse Bracket 24" 10324XS $20.9736" 10336XS $21.97

tUCkER Pole Adapter PP006 $32.27

tUCkER Goosenecks 8" 103 $5.2712" 103-12 $5.4424" 103-24 $9.4736" 103-36 $14.67

HINt

tUCkER Brush Replacement Head t101 $15.07tUCkER Shutoff Valve Kit tvP00c $127.99


AQUA-DAPtER Hose 50' ADSH50 $34.97

AQUA-DAPtER Hose 100' ADSH100 $61.97

*Available in Red, Blue, Silver and Gold

AQUA-DAPtER MK3 40026 $149.00

SPARE BRUSHES / ACCESSORIES

RHG Boars Hair Brush w/ Pencil Jets Only12" 50004 $75.5716" 50005 $95.57

vIkAN Monofilament Brush w/ Pencil Jets 12" 50009 $64.97

vIkAN Sill Brush w/ Pencil Jets 50010 $79.97

vIkAN Monofilament Brush w/ Fan Jets 12" 50013 $79.97

vIkAN Hand Held Flow-through Brush 50015 $22.99


RHG 'Reach' Around 62345 $39.07 RHG 'Reach' Around Adapter Kit 40015 $19.99

RHG Water Fed Detachable Scraper 50017 $17.99

RHG Pencil Jets 50006 $9.97

RHG Over the Top Spray Adapter 40029 $26.99

RHG Premium Fan Jets (Pair) 50007 $29.97

RHG Dual Trim Nylon Brush12" w/ Dual Jets 50002 $94.9916" w/ Dual Jets 50003 $104.87

RHG Dual Trim Nylon Brush12" w/ Pencil Jets 50001 $64.99

Hot Hot

HM DIGItAL TDS Meters

tDS Meter 3 4001 $22.47

SM-1 In-line Single 4002 $26.57

DM-1 In-line Dual 4003 $42.47

WCR Filters

Sediment 10" SEDF $18.87

Carbon 10" CARF $55.99

WCR 4 Way Water Key 4WAy $18.57

WCR Push to Fit T-Fitting HG002 $8.17

WCR Clamps- Low Profile HF001 $0.97

WCR Water Fed Pole Conversion Kit BR004 $100.57

WCR 3/8" Barbed to Garden Hose Fitting GHF38 $8.67

WCR Clamp Pliers CP001I $25.37

SHURFLO Demand Pump SFDPUMP $189.99

WCR Gallon Meter HF005 $75.37

WCR In-line Shutoff Valve SOv-001 $20.27

WCR Shutoff Valve HF004 $20.27

WCR Straight Push Fitting pushfit $8.00

WCR Scrub Pad and Holder Pad (single) WSCPD $1.79Pad (5 pack) SCRPD05 $8.87Swivel Scrub Pad Holder SCRSWv $12.99

PARtS / ACCESSORIES


WCR 3/8" Pure Water Supply Hose

1' H00003 $0.87

50' H500 $50.00

150' H0001 $120.00

300' H0002 $235.00

500' H0003 $410.00

RHG Metal Hose Reel

Reel Only 70008 $109.99

Reel w/ 100' Hose 70008-1 $224.99

WCR 5/16" Pure Water Supply Hose

30' 600031 $12.59

50' 600032 $21.97

100' 600033 $41.97

150' 600034 $62.97


HOSE AND HOSE REELS

MR SERIES Mini Steel Hose Reel 1/2" Inlet/Outlet MR12 $231.99

SM SERIES Hose Reel Stacking Kit SM-130 $51.99

SM SERIES Steel Hose Reel w/ 1/2" Inlet/Outlet SM15 $246.99

SM SERIES Double Hose Reel with Stacking Kit SM130-15 $518.67

Hot

Choosing a Pure Water systemBrand Model Weight

Ettore AquaClean EZ Pure 45 LBS

Ettore AquaClean EZ Pure Dolly 70 LBS

Ettore AquaClean 2 Stage Cart 30 LBS

Ettore AquaClean 3 Stage Cart (Electric/Battery) 85 LBS

Ettore AquaClean 4 Stage Cart (Electric/Battery) 95 LBS

IPC Eagle HydroTube 28 LBS

IPC Eagle Hydro Cart 55 LBS

IPC Eagle Hydro Cart Electric 86 LBS

IPC Eagle Hydro Cart Battery 91 LBS

IPC Eagle Hydro Cart Gas 86 LBS

IPC Eagle RO/DI Electric Cart 157 LBS

IPC Eagle RO/DI Battery Cart 124 LBS

Nation-wide DI Spotless Rinse Cart 85 LBS

Unger HiFlo Pure Water System 52 LBS

WCR 1/2 Cubic Foot DI Tank 23 LBS

WCR Full Cubic Foot DI Tank 70 LBS

Hose Filters Water Meter # Poles

None Carbon, RO, RO, DI

Water Gauge 1

100' Carbon, RO, RO, DI

Water Gauge 1

None DI Water Gauge 1

None Carbon, RO, DI Water Gauge Multiple

None Carbon, RO, RO, DI

Water Gauge Multiple

50' Carbon, RO, DI Water Gauge 1

100' Sediment, Car-bon, RO, DI

Water Gauge 1


Water Gauge 2 or 3


Water Gauge 1 or 2


Water Gauge 1

166' Sediment, Car-bon, RO, RO, DI

Water Gauge 2

166' Sediment, Car-bon, RO, RO, DI

Water Gauge 1

None DI None 1

None DI Water Gauge 1

None DI None 1

None DI None 1

John Lee has been in the window cleaning business for over 28 years.

He is knowledgeable on everything window cleaning, but his main passion and expertise lies in pure water cleaning and water fed poles.

Have a question?Contact John today!

Live chat with him right on our site or give him a call!!

John lee: in-housePure Water exPert

"I just wanted to take a minute to let you guys know what a great experience I had with John Lee on a re-cent purchase of a DI/WFP system from WCR. A few weeks ago, I sent an email to WCR about a question I had about a WFP system. About 20 minutes later, I get a call from a WCR sales rep, and he took the time to answer all my questions, plus a whole lot more. After talking for a bit, I found out that his name is John Lee, and his brother is the pastor at our church here in Aiken, SC…. small world. A few weeks later when I called to place the actual order for the WFP, John was extremely helpful in the process, and explaining the basics of WFP cleaning. When I received the system a week later I had some technical questions, and he, as always, answered the phone, and even though he was cleaning windows, took the time to talk me through my questions. I am amazed at the outstanding customer service, and level of professionalism from John and WCR. It was a pleasure doing business with him and WCR."

Bob keenan Aiken, SC

"I spoke with John this afternoon. He explained the difference between Acme and European threads, but most beneficial to me he told me how to benefit from using my Unger Y-adapter to clean interior windows (completely volunteered information). I'm grateful to John and you guys both! Really, your business has been such a huge help to mine. I hope to meet you all one day at a WC convention!!"

Eric van Dalen Dillon, MT

give John a Call today: 865.310.0728JohnWCr.Com

our Customers love John lee!

DI tANkS / RESIN

1/2 Cubic Foot DI tank

Full Cubic Foot DI tank

Weight 23 LBS 70 LBS

Power Water Water

# of Poles 1 Pole 1 Pole

Water Meter

None None

Hose None None

Item # DI 225 RO100

Price $217.99 $340.00

WCR Regenerated Mixed Bed Resin

1/2 Cubic Foot MBD-15SC-REGEN-5 $100.27

Full Cubic Foot MBD-15SC-REGEN $187.27

47"

21"

9" 9"


wtfwindow cleaning twitter litter

Ever wonder what people are really saying about window cleaning? Now you can see! Check out these real responses when we decided to search “window cleaner” one day on Twitter.

When the window cleaners come, it's EPIC NINJA TIME! -13lem

Do window cleaners still exist? -flea

Old window cleaners never die, they just kick the bucket. -plasticmarauder

Walking to work, how come window cleaners are always happy? -DickoDickson44

OMG the window cleaners cleaning thing is awe-some. -rhiannonbaryy

Why do window cleaners always turn up when you have no money? Cheque book where are

you? -suzanne2608

Always feel so judged when the window cleaners are here. -Becca_Phil

The concentration of window cleaners is very intense. -s0_indi3_br0

Flashing the window cleaners is a weekly occur-rence. -hannahbennett_x

The cheeky window cleaners definitely brightened my morning :-) -laloadams

Window cleaners are here omg omg omg. -LaylaMalik

BUy NOW PAy LAtER PROGRAM

1. DOWNLOAD tHESE 2 FORMS

Download the Credit Card on File Form: www.windowcleanerproducts.com/docs/creditccconfile.pdf

Download the WCR Credit Application: www.windowcleanerproducts.com/docs/creditappl.pdf

2. ONCE yOU HAvE FILLED OUt BOtH FORMS yOU CAN SUBMIt tHEM ANy OF tHE 3 WAyS:

Fax in: 973-827-8312Mail In: 47 State route 94 Vernon NJ 07462 Order Online: shopwindowcleaningresource.comScan it and e-mail it to: [email protected] 3. CALL US WItHIN 1 BUSINESS DAy tO CONFIRM yOUR ACCOUNt HAS BEEN SEt UP:

Please make sure both forms are filled out in their entirety to avoid delays.Once you are all set up, just click pay by check at checkout and you are good to go, your order will ship like normal.If we do not receive payment from you within 30 days from date of invoice, we will simply charge your card.

PLEASE vISIt: SHOPWINDOWCLEANINGRESOURCE.COM/BUy-NOW-PAy-LAtER

buy paynow later

ANy PRODUCt OvER $2,000 IS AvAILABLE FOR tHE FINANCE PROGRAM

Products that are available to be financed have indications of such in their product descriptions, includ-ing lease amounts and lengths. WHy FINANCE?

Have you been looking at a Pure Water System that could really boost sales and revenue in your business, but can't quite afford it up front? That's why we offer the option to lease or finance almost all of our Pure Water Systems and select Water Fed Poles.

With zero money down you can have a brand new Pure Water System for as low as $100 per month. With flexible leasing options we can work with you to design a payment schedule that will fit right into your business. We can also ensure that your monthly payments won't change because they are fixed through-out the term of the lease.

EStABLISHED BUSINESS - zERO DOWN, $1 PURCHASE OPtION

An Established Business is a company that has been in business for 24 months or more. See finance information below. Please note financing is available for startup companies at different rates. They can be obtained upon request. Please call for more information.You have the option to put zero money down at time of purchase or a deposit of any amount.

PLEASE vISIt: SHOPWINDOWCLEANINGRESOURCE.COM/FINANCE

& financeoptions

finance your systeM


PURE WAtER SyStEMS

AquaClean 4 Stage Cart by RHG



Weight 95 LBS 85 LBS 30 LBS

Power Available in Electric or Battery

Available in Electric or Battery

Water Pressure

# of Poles Multiple Poles Multiple Poles 1 Pole

Water Meter

Water Gauge Water Gauge Water Gauge

Hose None None None

Item # 110 v- 94004 / 12v- 94005 110 v- 94002 / 12v- 94003 94001

Price $3,995.00 $2,995.00 $595.00

EttORE AquaClean Cart Replacement Filters

Carbon Filter 94012 $119.99

DI Filter 94011 $119.99

RO Membrane 94010 $494.99


Chris' Top 5 Must Reads This Summer1. Built to Sell by John WarrillowYour company's most important product is the company itself. Listen to this book well before you're ready to sell so you can maximize your payout when you're ready to bail.

2. Steve Jobs by Walter IsaacsonEpic.

3. Making It All Work by David AllenThe follow up book to the epic getting things done philosophy better known as GTD. David takes the concepts from the original quite a lot further in this book. He gives new meaning to the concept of mind like water and will bring you one step closer to zen like perfection.

4. Blue Ocean Strategy by Chan kim & Renee MauborgneDiscover new ways to out-wit your competition in uncontested market spaces. It's pretty good.

5. the 22 Imutable Laws of Marketing by Al Ries & Jack troutThis book rules. It's short, cheap and powerfully effective.

EttORE EZ Pure Replacement Filters

21" RO Membrane 94013 $494.99

Carbon Filter Cartridge 94015 $119.99

DI Filter Cartridge 94014 $119.99

EttORE EZ Pure In-line TDS Meter 20090 $68.97 EttORE EZ Pure In-let Pressure Gauge 62009 $19.87

PURE WAtER SyStEMS


Weight Power # of Poles Water Meter

Hose Item # Price

45 LBS WaterPressure

1 Pole Water Gauge

None 94000 $1,595.00

Weight Power # of Poles

Water Meter

Hose Item # Price

70 LBS WaterPressure

1 Pole Water Gauge

100' 10018 $1,995.00

EttORE AquaClean EZ Pure Dolly by RHG

EttORE AquaClean EZ Pure RO/DI System by RHG

RHG DI Caddy Kit 20100 $150.00

Hot

PURE WAtER SyStEMS

Hydrotube

Weight 28 LBS

Power Tap Pressure

# of Poles 1 Pole

Water Meter

Water Gauge

Hose 50'

Item # HtUBE

Price $1,443.99

IPC EAGLE HydroTube Replacement Parts

Filter Set BD515068 $90.99

RO Membrane BD515061 $634.99


Hydrotube Electric Pump

Hydrotube Gas Pump

# of Poles 2 Poles 2 Poles

Item # HtEB HtGB

Price $506.99 $1,033.99

Add a Pump to Add a Pole!

PURE WAtER SyStEMS


Hydro Cart Hydro Cart Electric

Weight 55 LBS 86 LBS

Power Tap Pressure 115 AC, 60 Hz, 10 amp

# of Poles 1 Pole 2 or 3 Poles

Water Meter

Water Gauge Water Gauge

Hose 100’ 100’

Item # HyCt1 HyCt-E

Price $2,610.99 $4,227.99

IPC EAGLE Hydro Cart Filters

Sediment BD50507 $3.59

Carbon BD505108 $7.97

DI Cartridge BD500117 $65.77

Carbon/Sediment/ DI Set BD500118 $79.67


IPC EAGLE Hydro Cart Hose Upgrades

Hose Reel Only BD500187 $431.99

Hose Reel w/ 100' Hose BD500186 $537.99

IPC EAGLE Hydro Cart Pump Kits

Electric Pump kit HyDROE $1,616.99

Battery Pump kit HyDROB $967.99

Gas Pump kit HyDROG $2,238.99

Hot

PURE WAtER SyStEMS


Hydro CartBattery

Hydro Cart Gas RO/DI Electric Cart RO/DIBattery Cart

Weight 91 LBS 86 LBS 157 LBS 124 LBS

Power 12 volt DC Gel Battery

Gas 115 AC, 60 Hz, 10 amp

(1) 12 volt DC Gel Battery

# of Poles 1 or 2 Poles 1 Pole 2 Poles 1 Pole

Water Meter

Water Gauge Water Gauge Water Gauge Water Gauge

Hose 100’ 100’ 166’ 166’

Item # HyCt-B HyCt-G RODI-E RODI-B

Price $3,880.99 $4849.99 $5,435.99 $5,206.99

IPC EAGLE RO/DI Cart Filters


Carbon BD515061 $29.99

Sediment BD515060 $29.99

DI Filter BD505057 $97.99

IPC EAGLE Replacement O-ring for DI Housing IPCORDI $7.97

IPC EAGLE Ready Pure BD500140 $165.99


Just like you, my favorite thing is to get a call for an estimate, drive to the esti-mate, spend thirty minutes talking with the client, write up the estimate, drive back to the office, wait for them to call me, call them because they never called like they said they would, all to find out someone under-bid me – oh, wait, I hate that. I bet you do, too. Estimates have to get done, even if it is the most frustrating part of being in business. They don't have to suck this much though.

You've heard about people doing virtual bidding, but may think "it wouldn't work for me," or "it's my personality that sells the job". Okay, maybe this is true. Have

you tested your theory? Have you ever implemented virtual bidding just to see?

What if I told you I actually have a better close rate over the phone?

People really like the fact that everything is done quickly. When people call, they have window-cleaning on their brain at that very mo-ment. Plus, you can save gas, wear and tear on your vehicle,

and your time, which, as you know, is valued at about $50 an hour and up.

There are two programs we use in my company. Google Maps’ Street view, and Bing’s birds’ eye. With Google Street view you get an up close look at the win-dows from the street in front of their house. This will give you an idea of the window and home style you're dealing with. With Bing’s birds’ eye view you get to see their home from all angles. Now there are still about 5% that we really can't see from any angle, and for those, I will do an on-site estimate.

Bidding with


Now that you can see the house from your comfy office chair there are a few questions you will need to ask:

- Do you have storms?

-Do you have any clips on your windows that remove an inside pane of glass?

- When was the last time your windows were cleaned?

These are the questions we make sure to ask, because in our area we do have storms and we price accordingly.

If you have been doing window cleaning a while, you have probably run into most styles of homes, and can judge the time it will take to complete the job. One of the most important parts of finishing the conversation is the line "as long as all the information you gave was correct, the price is $***.” Because, truth be told, not everyone is as informed about what kind of windows they have. It's not that they are lying to you - they may just not know, so as our crews get to the job site they will verify price and if it happens to have storms, then we let the

homeowner know and approve the price change. The other great thing about this is that when the estimate is given, I will already have the date, we can book them then and there. What tends to hap-pen is I will say "your price for your inside and outside window cleaning is $399, this price includes the tracks, sills, and frames. Our first available appointment is June 15th at noon, how does that sound for you?" They have all the info they need to say "yes, let's do it!"

I love up-selling, and if you knew what was good for you, you would too!

So you save money, time, gas, and you have a happy customer. So why aren't you doing it?

Josh CroninReach-iT Water Fed Poles262.320.7704

UNGER Aluminum Pad Holder PHH20 $14.99

UNGER Microfiber Washing Pad PHW20 $7.97

INDOOR WAtER FED

84

UNGER Microfiber Polishing Pad PHP20 $5.97

UNGER 8" Scrub Pad OPS20 $1.49

UNGER HiFlo Thread Adapter AFAEt $12.49

UNGER HiFlo MultiLink Y-Adapter FtyAD $68.99

UNGER SpeedClean Window Kit Ck053 $92.99

UNGER Y-Adapter Kit UyAk $127.97

LEARNMORE!

LEARNMORE!


Hot

RHG DragonFly Indoor Water Fed System DF001 $1,694.99

INCLUDES: (vISIt US ONLINE FOR MORE DEtAILS)

INCLUDES: • RHG Reach Around

• (2) Ettore Mop Head with Microfiber Pads

• (2) Ettore Replacement Microfiber Pads

Indoor Water Fed System

EttORE Dual-e-y Indoor Water Fed System DUAL01 $52.99

hydro cleanIndoor Water Fed System

WAtCH tHIS vIDEO

IPC EAGLE Hydro Clean 5' Indoor Window Cleaning Tool HC5 $186.59

IPC EAGLE Hydro Clean 10' Indoor Window Cleaning Tool HC10 $211.37

INCLUDES: Pole, applicator, and (3) replacement pads

INDOOR WAtER FED


HIGH RISE


ALL vAC Heavy Duty Double Cup Lifters

4" Cup A6540 $35.39

5" Cup A6541 $37.39

Complete valve Assembly 6539 $6.89

ALL vAC Straight Handle Suction Cup

18" A6472-v $35.69

36" A6472-v-36 $61.69

ALL vAC Locking Lever Suction Cup Lifter

Lifter A77025C $27.89

ALL vAC Heavy Duty Single Cup Lifters

4" Cup A1859 $24.39

5" Cup A1912 $27.39

trigger valve Assembly 6532-t $10.89

ALL vAC Replacement Cups

4" A959 $9.89

4" w/ Stainless Insert A959-SSI $16.89

5" A1867 $11.39

5" w/ Stainless Insert A1867-SSI $18.89

kORkERS TuffTrax Soft Foam Accessory

Medium IA7010M $7.99

Large IA7010L $7.99

X-Large IA7010XL $7.99

kORkERS WorkTrax w/ Push Through Caulks

Medium IA51010M $59.99

Large IA51010-LG $59.99

X-Large IA51010XL $59.99

kORkERS TuffTrax 3-in-1 Composite Foam Sole

Medium IA7040-M $19.99

Large IA7040-L $19.99

X-Large IA7040-XL $19.99

kORkERS TuffTrax 3-in-1 Spiked Rubber Sole


Large IA7020-L $29.99


kORkERS TuffTrax 3-in-1 Sandal


Large IA5300-L $79.99


kORkERS Tool

tool FA8719 $9.99

SHOE COvERS

BOOty BOOtS Shoe Covers Large LE5RB $19.97

BOOty BOOtS Shoe Covers X-Large XLE5BL $19.97

BOOty BOOtS Shoe Covers Medium ME5FG $19.97

WCR Indoor Shoe Covers 50 Pack SC-Universal $18.87

WCR Outdoor Shoe Covers 50 Pack White $22.89

FOOt WEAR



tRAINING MAtERIAL


FIELDS Hard Water Spot Re-moval HWSR $28.37

FIELDS Construction Window Cleaning Basics FCWCB $155.97

WCR Welcome to Professional Window Cleaning WtPWCDvD $31.97

FIELDS Tempered Glass Defects tGD1 $88.97

WCR Advanced Window Clean-ing Skills DVD AWCSD $44.97

JOHN BAXtER Books

How to Clean Windows Like the Pros BAX01 $16.99

Como Limpiar ventanas Como Professional 9632 $16.99

Window Cleaning Bidding BAX03 $22.89

the Window Cleaning Business BAX04 $23.89

Federal Income tax BAX05 $19.89

WCR Manuals/Guides

2011 All County Window Cleaning Employee Handbook 2011EHB $299.00

Safety Manual WCRSM $99.00

The

Residential & Low-Rise

Commercial Window Cleaner

Safety for All Seasons Handbook

Window Cleaning Resource Association

Ryan GrantWhile trying to order another set of sectional ladders, I noticed another company had them cheaper. I called Kate and she matched the price!! Thank you WCR for honoring what you said about price matching/beating!! You have a customer for life.

LADDERS / LADDER ACCESSORIES


LEvELOk Ladder Levelers LLStB1AL $112.87

WCR Ladder Lanyard LADDA-LAN $13.97

PIvIt Ladder Tool pvpiv $99.97

LEvELOk Quick Connect Lad-der Leveler LLStB2QC $89.87

LEvELOk Shoulder Rest SWEL2 $34.97

LEvELOk Open Rung Standout Bracket St-ORS-3 $39.97

HOOk-UM DANO Ladder Locks HUDLL $64.29

Available Sizes topAluminum

CenterAluminum

BottomAluminum

4' _ X X5' _ X X6' X X X7' X _ _

8' X _ _

Price Call for Pricing Call for Pricing Call for Pricing

MEtALLIC LADDER Replacement Parts

v-Groove top Section WC-vG $19.99

Locking Pins WC-LP $16.99

Replacement Shoe LP-R-25 $12.99

Replacement yoke WC-SLy $17.99

MEtALLIC LADDERS

C M Y K Fresh PicksPostcards 4 x 6 Jumbo Cards 8.5 x 11

Fliers Marketing Packets Email templates

Forms Service Contracts Proposal Packets

Manuals and E-Books Promo Items GlassRenu Discount

Customer FactorDiscount

ResponsiBid Discount 5% Off the WCR Store

Business Planning tools

Members OnlyWebinars

Members OnlyPrivate Forum

SCHEDULE YOUR APPOINTMENT TODAY:

973.827.8311

THAT AWKWARD MOMENTWHEN YOU REALIZE THAT YOUR HUSBAND ISN’T

AS HANDY AS HE THINKS HE IS


973.827.8311

Graduation= Graduation Par-tay


You take care of the party and

we’ll take care of the windows!You take care of the party and

we’ll take care of the windows!

JoIn ThE WCRAAnd get ALL of this for only $349!!

$500 OFF

1/2 OFFSelect Products

WWW.ALLCOUNT Y WINDOWCLEANING.COM

We just cleaned your neighbors’ windows!

Schedule an appointment today!

973.827.8311

Chandelier Cleaning

Risk-free Glass Scratch Removal

Gutter Cleaning, Whitening

Roof Washing

Pardon the Glare!

We also offer:

Talk to your neighbor about our quality service!

If you get a busy signal, please keep trying!

Chandelier Cleaning



Gift Certificates also available!

www.allcountywindowcleaning.com

Get rid o f unwanted pollen build-up!

It is at last spring time! While most o f us are basking in the sun and enjoying the warm weather, some 50

million Americans are suffering from pollen induced a llergies, afra id to even go outside. Pollen produced from

trees, weeds and grasses are the most common type o f a llergens in New Jersey between April and May. If

you suffer from a llergies like h ay fever you lock yoursel f inside until summer, but the wa it is fina lly over!

That thin yellow film on your windows is indeed pollen and a id ing in making you feel lousy. Let us come

out and get rid o f th at unwanted pollen build-up!

OFFER GOOD THROUGH JUNE 20, 2012!

Storm windows not included. Standard 2 pane windows.

FREE basic screen cleaning!

FREE frame and sill wipe-down!

SPRING WINDOW CLEANING!

20 WINDOWS – INSIDE AND OUT!

JUST $249! REGULARLY $400

CALL NOW TO SCHEDULE:

973.827.8311

SCHEDULE YOUR APPOINTMENT TODAY: 973.827.8311

Ask about our referra l program!



Schedule an appointment today!973.827.8311

Chandelier Cleaning Risk-free Glass Scratch Removal Gutter Cleaning, Whitening Roof Washing

Pardon the Glare!

We also offer:


spring. The BEST time of year to have your windows cleaned!

SunnyChance of Rain: 0%

Sunday Monday Tuesday Wednesday Thursday Friday Saturday







OFFER GOOD THROUGH JUNE 20, 2012!Storm windows not included. Standard 2 pane windows.

FREE basic screen cleaning!FREE frame and sill wipe-down!

SPRING WINDOW CLEANING! 20 WINDOWS – INSIDE AND OUT!


Schedule your appointment today:973.827.8311www.allcountywindowcleaning.com

WWW.ALLCOUNTYWINDOWCLEANING.COM

All County Window Cleaning

Chandelier Cleaning Risk-free Glass Scratch Removal Gutter Cleaning, Whitening Gift Certificates also available!

All County Window Cleaning. 1. Fully insured to protect your home.2. Quality service money back guarantee.3. Servicing NJ and NY since 2000.4. The absolute BEST choice for your spring window cleaning. spring window cleaning.

Door Hangers


Chandelier Cleaning



Gift Certificates also available!


Get rid o f unwanted pollen build-up!

It is at last spring time! While most o f us are basking in the sun and enjoying the warm weather, some 50

million Americans are suffering from pollen induced a llergies, afra id to even go outside. Pollen produced from

trees, weeds and grasses are the most common type o f a llergens in New Jersey between April and May. If

you suffer from a llergies like h ay fever you lock yoursel f inside until summer, but the wa it is fina lly over!

That thin yellow film on your windows is indeed pollen and a id ing in making you feel lousy. Let us come

out and get rid o f th at unwanted pollen build-up!

OFFER GOOD THROUGH JUNE 20, 2012!

Storm windows not included. Standard 2 pane windows.

FREE basic screen cleaning!

FREE frame and sill wipe-down!

SPRING WINDOW CLEANING!

20 WINDOWS – INSIDE AND OUT!



973.827.8311WWW.ALLCOUNT Y WINDOWCLEANING.COM




Pardon the Glare!

We also offer:















Schedule your appointment today:973.827.8311www.allcountywindowcleaning.com

WWW.ALLCOUNTYWINDOWCLEANING.COM

All County Window Cleaning




973.827.8311






Window Cleaning Proposal Packet

2012

973.827.8311 www.allcountywindowcleaning.com

5% OFFEvery Product

At Cost Printing Free Listing in OurInsured Directory

Truck # _______ Supervisor name:__________________________Date:______________Circle one: Day Start/ Day End Visual walk around:

Use a " " for Good and an "X" for Bad.

Truck Exterior: Truck Interior: Lights:___Hood ___Doors Locked ___Passenger Brake Light___Front Bumper ___Door Locks ___Driver Brake Light___Passenger Side ___Doors Working ___Passenger Reverse Light___Rear Bumper ___Driver Window ___Driver Reverse Light___Driver Side ___Passenger Window ___Back Passenger Blinker___Top ___Back Window ___Front Passenger Blinker___Under Carriage ___Cab is Clean of Debris ___Back Driver Blinker___Windows/Mirrors ___Seatbelts ___Front Driver Blinker___Windows Shut ___Floor mats ___Driver Lowbeam___Spare Tire ___Seats ___Passenger Low Beam___Bed Clean of Debris ___First Aid kit ___Driver High Beam___Ladder Rack ___G.P.S. ___Passenger High Beam___Back Passenger Tire Registration Card Expires ___/_______Back Driver Tire Insurance Card Expires___/___/________Front Passenger Tire Start Truck & Observations_______________________________________Front Driver Tire Mileage______________License plates ___Heat End of Day:Inspection Sticker Expires:___/____ ___AC ___Brakes

___Fan Speeds ___Steering"X" Because: ___Wipers ___Suspension________________________________ ___Washer Fluid ___Transmission________________________________ ___Dome Light Any other observations:____________________________________________ Engine Light? On/Off _______________________________________________________________ Airbag Light? On/Off _______________________________________________________________ Discrepancies not on the list: ___________________________________________________________________________________________________ ______________________________________________________________

Contract for Pressure Washing Services

This contract is made between _________________, (hereafter known as the Client) and Pressure Washing Resource (hereafter known as the PWR). The Client desires to have certain pressure washing services, described below, performed upon the Client’s premises located at _____________________. Therefore, the parties hereby agree as follows:

1. Client shall grant PWR access to the property and its surroundings during regular business hours and other mutually agreeable times.

2. Client shall provide for PWR’s use in performance of this contract the following equipment and supplies: ____________________________________________________________________________ ____________________________________________________________________________

3. Client shall pay PWR entire balance of job cost within 30 days of projects completion.

4. Services to be performed by PWR include pressure washing all exterior building surfaces specified by Client. All surface dirt, mold/mildew, algae etc. will be removed from exterior building service by use of pressure washer and diluted chemicals. Chemicals used are environmentally safe and pose no threat to surrounding plants/trees or wildlife.

5. PWR shall begin performing services on ______________. Thereafter, services shall be performed on a schedule to which the parties agree.

6. Either party may terminate this agreement with written notice to the other party. Any payment for services rendered owed by Client shall be due and payable at the time this agreement is terminated.

In witness to their agreement to these terms, the Client and PWR affix their signatures below:

_____________________________________ Client’s signature, date

_________________________________ PWR’s Signature, date

_____________________________________ Client’s printed name

_________________________________ Contractor’s business name

_____________________________________ Client’s street address, city, state, ZIP code

_________________________________ PWR’s business address, city, state, ZIP code

$120 OFF When you pur-chase an annual membership!

BUSINESS SECtION

Marketing Packets are now available for any new marketing material created for our WcRA members. each Marketing Packet contains an 8.5" x 11" jumbo card, 4" x 6" postcard, 4.25" x 11" door hanger, 8.5" x 11" color flier, 8.5" x 11" black and white flier and a web ready e-mail template.

All of the small postcards, large postcards, e-mail templates, marketing packets, business forms, fliers, contracts and proposal packets are now only available to our WcRA members.

dON'T fORGeT TO cHecK OUT OUR fRee diRecT MAil MANUAl


GEt It NOW!





Pardon the Glare!

We also offer:


Fresh Picksthis Summer














Schedule your appointment today:

973.827.8311www.allcountywindowcleaning.com

WWW.ALLCOUNTYWINDOWCLEANING.COMAll County Window Cleaning




973.827.8311

THAT AWKWARD MOMENTWHEN YOU REALIZE THAT YOUR HUSBAND ISN’T AS HANDY AS HE THINKS HE IS


973.827.8311

Graduation= Graduation Par-tayGraduation= Graduation Par-tay























973.827.8311



973.827.8311





DOOR HANGERS FLIERS POStCARDS JUMBO CARDS E-MAIL tEMPLAtES

these are all available to WCRA Members only. you can preview them at:shopwindowcleaningresource.com/print/wcra-member-downloads-1.html

BUSINESS FORMS SERvICE CONtRACtS PROPOSAL PACkEtS PROMO ItEMS

these are all available to WCRA Members only. you can preview them at:shopwindowcleaningresource.com/print/wcra-member-downloads-1.html

Truck # _______ Supervisor name:__________________________Date:______________Circle one: Day Start/ Day End

Visual walk around:

Use a " " for Good and an "X" for Bad.

Truck Exterior:

Truck Interior:

Lights:

___Hood

___Doors Locked

___Passenger Brake Light

___Front Bumper

___Door Locks

___Driver Brake Light

___Passenger Side

___Doors Working

___Passenger Reverse Light

___Rear Bumper

___Driver Window

___Driver Reverse Light

___Driver Side

___Passenger Window___Back Passenger Blinker

___Top

___Back Window

___Front Passenger Blinker

___Under Carriage

___Cab is Clean of Debris___Back Driver Blinker

___Windows/Mirrors

___Seatbelts

___Front Driver Blinker

___Windows Shut

___Floor mats

___Driver Lowbeam

___Spare Tire

___Seats

___Passenger Low Beam

___Bed Clean of Debris___First Aid kit

___Driver High Beam

___Ladder Rack

___G.P.S.

___Passenger High Beam

___Back Passenger TireRegistration Card Expires ___/____

___Back Driver Tire

Insurance Card Expires___/___/_____

___Front Passenger TireStart Truck & Observations____________________________________

___Front Driver Tire

Mileage___________

___License plates

___Heat

End of Day:

Inspection Sticker Expires:___/_______AC

___Brakes

___Fan Speeds___Steering

"X" Because:

___Wipers___Suspension

________________________________ ___Washer Fluid___Transmission

________________________________ ___Dome LightAny other observations:____________

________________________________ Engine Light? On/Off_______________________________

________________________________ Airbag Light? On/Off_______________________________

________________________________

Discrepancies not on the list: _____________________________________

______________________________________________________________

______________________________________________________________

Window Cleaning Proposal Packet

2011

973.827.8311 www.allcountywindowcleaning.com


973.827.8311



973.827.8311
























Pardon the Glare!

We also offer:






Pardon the Glare!

We also offer:

Talk to your neighbor about our quality service!WWW.ALLCOUNT Y WINDOWCLEANING.COM




Pardon the Glare!

We also offer:





Get rid o f unwanted pollen build-up!It is at last spring time! While most o f us are basking in the sun and enjoying the warm weather, some 50 million Americans are suffering from pollen induced a llergies, afra id to even go outside. Pollen produced from trees, weeds and grasses are the most common type o f a llergens in New Jersey between April and May. If you suffer from a llergies like h ay fever you lock yoursel f inside until summer, but the wa it is fina lly over! That thin yellow film on your windows is indeed pollen and a id ing in making you feel lousy. Let us come out and get rid o f th at unwanted pollen build-up!






973.827.8311




















973.827.8311



973.827.8311



BUSINESS SECtION


RESPONSIBID SOFtWARE Month to Month RBSOFt $79.00

RESPONSIBID Annual License RESOANLI $750.00

PRINtING SERvICES are available online and over the phone only. We offer printing services for 8.5" x 11" postcards, 4" x 6" postcards, 4.25" x 11" door hangers and carbon copy printing. We will price match with most printers. Please send any printing quote requests or special order printing requests to [email protected].

MANUALS are available online. check online for the most up to date informa-tion.

DISCOUNt PROGRAMSdiscount programs are a new feature for WcRA members. visit: shopwindowcleaningresource.com/print/wcra-member-downloads-1/discount-programs.html

for a full list of discount programs including some for Responsibid!

NEW

*HALF OFF SELECt RESPONSIBID PROGRAMS. vISIt FOR COMPLEtE DEtAILS:

shopwindowcleaningresource.com/print/wcra-member-downloads-1/discount-programs.html


Why ThE WCRA?

The WCRA is unlike any other window cleaning association. It offers you as a window cleaning business owner the chance to take a second look at the business aspect of your company and the tools to help you make it grow. Whether you're looking to add some employees or increase your marketing efforts the WCRA is there to guide you through this process. It's not all about the over ten thousand dollars in free marketing materials, although that is a great perk, it's about helping you reach that revenue goal you've been striving for and surpass it.

ovER $10,000 In vALuE RIGhT WhEn you JoIn!

I wanted to increase my marketing this year and with all the great downloads you get with this member-ship, I have already made my money back and will hopefully make piles more! -Paul

Being a member of the WCRA is totally worth the up front cost. The marketing materials alone more than pay for the cost of the membership,the private forum is also a great tool being able to pick the brains of other members is an invaluable asset. I'm also a big fan of the store discount. All the benefits you get from being a member pay for the cost of membership into the WCRA in short order. -Brian

Love the WCRA program. You guys are changing everything about our industry for the better. Thank you for that! -Doug

If you buy or are going to buy thousands of dollars a year worth of supplies and want to save tons of money - join. If you want free templates - join. If you want to be able to bounce ideas freely off other member without being on a public forum - join. The ACWC Handbook you get for joining is worth it's weight in gold. Plus the little tricks we don't share on the public forum about goals, growing your busi-ness 50%+ a year has been discussed recently as well as 'The Hiring Process'. -Matt

The private forum alone is worth the fee. Then add the templates and your already winning. The dis-count in the store is an added bonus. -Dave

Why JoIn? JuST REAd ThE RAvE REvIEWS!!


973.827.8311
























Pardon the Glare!

We also offer:






Pardon the Glare!

We also offer:

Talk to your neighbor about our quality service!WWW.ALLCOUNT Y WINDOWCLEANING.COM




Pardon the Glare!

We also offer:





Get rid o f unwanted pollen build-up!It is at last spring time! While most o f us are basking in the sun and enjoying the warm weather, some 50 million Americans are suffering from pollen induced a llergies, afra id to even go outside. Pollen produced from trees, weeds and grasses are the most common type o f a llergens in New Jersey between April and May. If you suffer from a llergies like h ay fever you lock yoursel f inside until summer, but the wa it is fina lly over! That thin yellow film on your windows is indeed pollen and a id ing in making you feel lousy. Let us come out and get rid o f th at unwanted pollen build-up!






973.827.8311




















973.827.8311


MEEtBOB

you RECEIvE ThESE AMAzInG BEnEFITS AS A WCRA MEMBER:

PLuS!Free Safety Manual (Downloadable PDF), Free Listing in our Insured Directory, State of the Art Private (ad free) Forum, 5% Off in the Entire WCR Store and now discount programs including $500 off of a GlassRenu System, $120 off an annual membership to the Customer Factor and half off select ResponsiBid programs!

AT CoST PRInTInG IS noW AvAILABLE!WCRA members are now receiving upwards of 25% off standard printing prices when they choose to go with our new At Cost Printing program. We've decided to take our prices and extend them on to you! We're currently offering at cost printing for the following sizes and formats:

• 4 x 6 Postcards • 6.5 x 9 (EDDM Eligible) Postcard • 6.5 x 12 (EDDM Eligible) Postcard

• 8.5 x 11 (EDDM Eligible) Postcard • 4.25 x 11 Door Hangers

vALUE$1,188+$1,683+$990+$990+$279+$2,789+

Pre-tested Fliers Pre-tested E-mail TemplatesPre-tested Business FormsFree Webinar Training SessionsFree Google Places GuideFree Business AppsPromo Items

Pre-tested 8.5 x 11 PostcardsPre-tested 4 x 6 PostcardsPre-tested Commercial Direct Mail PiecesPre-tested Commercial Proposal PacketsPre-tested Door HangersMarketing Packets

vALUE$824+$250+$98+$4,000+$100+$395+$184+


973.827.8311






973.827.8311






973.827.8311



TM


BIRD CONtROL / SOLAR PANEL CLEANING

Bird B GoneBird B Gone

BIRD B GONE Stainless Steel Spikes

3" Width BBG2001-3 $163.00

5" Width BBG2001-5 $171.00

8" Width BBG2001-8 $195.00

BIRD B GONE Poly carbonate Spikes

3" Width BBG2000-3 $122.50

5" Width BBG2000-5 $122.50

7" Width BBG2000-8 $122.50

BIRD B GONE 1 1/8" Net

25 x 25 118B25X25 $178.25

25 x 50 118B25X50 $320.50

50 x 50 118B50X50 $630.97

BIRD B GONE 2" Net

25 x 25 200B25X25 $93.75

25 x 50 200B25X50 $187.50

50 x 50 200B50X50 $375.00

BIRD B GONE 3/4" Net

25 x 25 034B25X25 $206.25

25 x 50 034B25X50 $412.50

50 x 50 034B50X50 $825.00

vISIt SHOPWINDOWCLEANINGRESOURCE.COM/ADD-ON-SERvICES/BIRD-CONtROL.

HtML tO vIEW ALL OF tHE BIRD CONtROL PRODUCtS WE OFFER.

HINt

MR. LONGARM Solar Kit

kit SOLAR $269.97

SOLAR PANEL CLEANING

vISIt SHOPWINDOWCLEANIN-GRESOURCE.COM/ADD-ON-SERvICES/

SOLAR-PANEL-CLEANING.HtML tO vIEW ALL OF tHE SOLAR PANEL CLEANING

PRODUCtS WE OFFER.

HINttItAN Glass Gleam Solar

Quart GGSQ $15.57

Gallon GGSG $40.47

vISIt SHOPWINDOWCLEANINGRESOURCE.COM/ADD-ON-SERvICES/GUttERS.HtML tO vIEW ALL OF tHE GUttER CLEANING AND WHItENING PRODUCtS WE OFFER.


GUttER WHItENING / CLEANING

BLIND CLEANING

BLINDMAID Kit 1 with DI-Combo

kit 1 BMk1 $2,268.38

kit 2 BMk2 $1,878.07

kit 3 BMk3 $1,678.06

vISIt SHOPWINDOWCLEANINGRESOURCE.COM/ADD-ON-SERvICES/BLIND-CLEAN-ING.HtML tO vIEW ALL OF tHE BLIND CLEANING PRODUCtS WE OFFER.

HINt

XtERIOR Gutter Zap

Quart Concentrate XtQt $17.97

RAIN CIty tOOL DESIGN Gutter Tools

Original tGS1 $9.57

Red tGS2 $8.17

MARXOFF Gutter Tools

MarxOff marxoff1 $21.97

Replacement Pad MARXRE $4.97

PRESSURE tEk Gutter Grenade

Gallon F131G $21.97

HINt

GUttER WHItENING

DEMOsee page 53 for sales!

Doing Business by the NumbersAs an independent business owner, this could be the time to take your business to the next level. Growing your business generally means making an investment of both time and money — but really only makes sense if it can add value to the company and generate a significant return. Otherwise, what’s the point? After all, business is business and the bottom line is still the bottom line.

Is a GlassRenu System a good investment?

2,520 McDonald’s Hamburgers

587 Starbucks Venti Caffè Lattes

28-minute Flight on a Private Jet

418 North Buchanan Circle #4, Pacheco, CA 94553 • (888) 769-0001 • www.glassrenu.com

facebook.com/GlassRenu

Gold(2 oz. at $1,247.50)

$713 (29%)

Apple Stock(7 shares @ $356)

$1,355 (56%)

Money MarketAccount(@ 4%)

$100 (4%)

GlassRenuOne 25 sq. ft. job/week

$5,392 (202%)

GlassRenuTwo 25 sq. ft. jobs/week

$13,278 (467%)

GlassRenuThree 25 sq. ft. jobs/week

$21,165 (702%)

Average GlassRenu UserFour 25 sq. ft. jobs/week

$29,208 (915%)

Let’s compare with other investments over the past year:

What else can you buy for $2,495?

Co

pyr

igh

t ©

2012

RED

D G

rou

p L

LC.

Gla

ssR

enu

an

d t

he

Gla

ssR

enu

log

oar

e tr

adem

arks

or

serv

icem

arks

of

The

RED

D G

rou

p


HEAR WHAt GLASSRENU USERS SAy ABOUt tHE SyStEM:

“As window cleaners, my brother and I were consistently noticing scratches on the windows we were cleaning. When we decided to investigate purchasing a scratch removal system we noticed that almost every system claimed it could get the job done, yet offered only before and after pictures, minimal or fuzzy videos and did not offer a guarantee that the product would work. Once I found GlassRenu that changed. The videos clearly showed how the product works, the sales staff was quick to answer ques-tions and they offered a performance guarantee. Within the first month of operation we not only covered the cost of the system, but were getting amazing results every time. The GlassRenu Scratch Removal System does what they say it will, and was a great investment for our company.” D.C Illinois

“After getting the GlassRenu System I was up and running within two weeks, and I actually paid for my system with my first job. Now after only a few months I have booked jobs for the next 8 weeks and have to turn down jobs simply because I don’t have the time to service my existing customers and all of the new customers as well. On average I am making $100.00 an hour with little to no overhead!” Jamie Dunjey, True View Glass Restoration.

Watch training videos on the GlassRenu system right now: http://bit.ly/A8DXyn

$2,495.00$2,495.00

SCRAtCH REMOvAL

as a memBer you receive $500 off on your glass-renu purchase!!


StAIN REMOvAL

The JFlint Mr. Hardwater Power Tool Kit is the quickest easiest way to get rid of tough to remove hard water stains. Using absolutely no harsh chemicals or acids this kit is designed to easily remove the stains with only the special pads and ap-plicators included. Also it comes with the JFlint Envicoat spray for achieving that perfect seal after the cleaning that will keep your glass protected against further degradation.

Will Work on many surfaces from shoWer

doors To Wind-shields To exTe-rior WindoWs!

Visit: shOpwindOwcleanin-gresOurce.cOm search JFlint

tO learn mOre tOday!

$299.99$299.99

FREE JFLINt

WEBINAR

StAIN REMOvAL

R


oof cleaning is one of the fastest growing niche cleaning markets in the country today. It is a tremendous add-on for existing businesses and is also a stand alone business for many successful companies. Roof cleaning is extremely profitable and relatively inexpensive to get into, but there are also other factors to consider before jumping on the roof cleaning bandwagon.

Why has roof cleaning come to be such a hot service in the last few years? A lot of it has to do with the way shingles are now constructed. Years ago, asphalt shingles were manufactured with surplus rag material to add body and weight. As demand for this material increased overseas and this material was exported east, shingle man-ufacturers looked for a cost-effective replacement and began to use limestone as a filler instead. This created the current widespread instance of stained roofs because gloeocapsa magma feeds on limestone and found a new and abundant food source. Add that to the fact that it spreads easily through animal and bird traffic or even through the air from roof- to- roof, and you can understand how this problem is reaching pandemic propor-tions. Once only an issue in the extreme southeast of the country, this problem has spread north and west to all but the most arid areas of the country.

This has lead to a new add-on service for many companies and a completely new career for a lot of people. But there is a lot more to take

into account when performing a roof cleaning than jumping on a roof and spraying “love” all over. Careful consideration must be given to how you will safeguard the homeowner's plants and property, safety for the contractors involved in cleaning the roof, and what type of equipment you will use to safely get the cleaners sprayed on to the roof itself.

There are many types of roof clean-ing pumps in use today by cleaning contractors. Probably the most common is the 12- volt electric pump. These pumps are an affordable way to test the waters of roof- cleaning and are surprisingly effective for their small size and relatively inex-pensive cost. I personally did my first roofs with a Delevan 5850 5- gallon- per- minute pump. It was brand new on the market and a huge improve-ment over the dinky 2 or 3 gpm Shurflo pumps that had been used up until that point. They were not very durable, but being relatively inexpen-sive, it was easy to buy two at a time and count replacement as a cost of doing business. They were followed by the Delevan Fatboy pump. This was a game-changer at 7 gpm and a much beefier motor setup. These are used extensively today in many custom made systems. The downside is that without an accumulator tank, they tend to blow fuses fairly regularly. The newest 12- volt pump on the market is the Flojet Pentaflex. This is a 7 gpm pump with an internal bypass. No 12- volt pump is going to last forever while pumping roof clean-

Roof CleaningThe ins and outs of the business.


ing chemicals, but all in all, 12- volt pumps are an extremely good investment for the occasional to semi-regular roof cleaner.

Contractors who clean several roofs a day are increasingly drawn to air-operated diaphragm pumps such as the Allflo. These pumps are driven by an air compressor instead of an electric motor. The advantages are that they tend to be more durable than electric motors, and there is no risk of burning them up due to excessive cy-cling by using too small- sized spray tips. The dis-advantages are that they are more expensive than electric pumps and also require the purchase of a fairly large (and noisy) air compressor to power them. If the air compressor won't start or isn't run-ning properly, no roofs are getting cleaned.

Some high- volume contractors opt for gas- driven pumps such as the Udor Zeta or John Blue PP 193. These are high- volume, high- pressure pumps that operate up to 20 gallons a minute and apply 250 pounds per square inch of pressure. Don Phelps of All Seasons Exteriors, an Orlando, Florida roof cleaning company says, “Gas driven pumps are great for big commercial jobs. They have more psi and allow you to shoot farther for those difficult shots on large buildings.” The down side is the cost. These pumps are much more expensive than 12- volt or air-operated pumps.

“The best all-around choice for the average contractor is the 12- volt once you com-pare cost versus return.” says Phelps. “We still have the John Blues for large jobs, but 90% of the time we use Delevan Fatboys and just regard them as disposable. The only hassle is making sure that the batteries stay charged, but for average residential and small commercial we just have them on quick connects and if one quits, we just slap another one in and keep cleaning. I get between 75-100 roofs out of each one.”

One thing to pay close attention to is roof cleaning safety- not only for the client's home and landscaping, but for the contractor's well-being. As more and more people decide to try their hand at roof cleaning, more and more injuries are the result. Some are the result of slips and falls from the ladder or off of the roof itself. One small mistake can cost a contractor every-thing from damaged property to maiming injuries to even his life. Proper safety procedures and fall protection are an absolute must.

Also keep in mind that the cleaners used in roof cleaning can be hazardous if misused. A few years ago, a Florida contractor blew a hole in a roof (and was critically injured) when he ac-cidentally used a pump- up sprayer that had contained an acid mix to spray roof cleaning mix. It is extremely critical to always use full eye protection as well as a respirator mask approved for use with acid gases/ mists. Remember that, if you are cleaning a roof, you are dealing with powerful oxidizers, dangerous fumes, and a pressurized system.

Don't take shortcuts, don't minimize the risks. Roof cleaning can be accomplished safely, but it is up to the contractor to implement safety proce-dures and follow them completely, every time. It only takes one moment of inatten-tion or carelessness to impact your and your family's lives forever.

“You have to be detail-orient-ed.” says Phelps. “If you aren't, then you should be cleaning concrete or some-thing. Nothing against concrete cleaners, but if you're not willing to be very careful and thorough with your client's plants and property as well as your own safety then you need to stay on the ground. Not to belittle or undermine those guys, but flat work or whatever is relatively safe and simple compared to cleaning a roof. One slip and you have had it.”

So count the costs and decide whether roof cleaning is for you. If you are still interested, think about taking a class or, even better, trading some labor for learning with another experienced contractor. There are profits to be made, but examine your situation as a whole and decide whether cleaning roofs is the answer to a prayer or a gigantic pitfall for your family. It can be either - the choice is up to you.

thad EckhoffPressure Washing Resource [email protected]

PRESSURE WASHING

WINSOL G-Force WGF $38.87

PRESSURE tEk Simple Cherry SC10 $32.97


XtERIOR X-Jet Original

#9 XJEtO9 $167.87

#13 XJEtO13 $167.87

XtERIOR X-Jet M5

#9 XJEtM59 $188.97

#13 XJEtM513 $188.97

vISIt SHOPWINDOWCLEANINGRESOURCE.COM/ADD-ON-SERvICES/PRESSURE-WASH-ING.HtML tO vIEW ALL OF tHE PRESSURE WASHING PRODUCtS WE OFFER.



PRESSURE WASHING

you RECEIvE ThESE AMAzInG BEnEFITS AS A PWRA MEMBER:

AT CoST PRInTInG IS noW AvAILABLE!PWRA members are now receiving upwards of 25% off standard printing prices when you choose to go with our new At Cost Printing program. We've decided to take our prices and extend them on to you! We're currently offering at cost printing for the following sizes and formats:

• 4 x 6 Postcards • 6.5 x 9 (EDDM Eligible) Postcard • 6.5 x 12 (EDDM Eligible) Postcard

• 8.5 x 11 (EDDM Eligible) Postcard • 4.25 x 11 Door Hangers

vALUE$990+$1,287+$507+$990+

Pre-tested Fliers Pre-tested E-mail TemplatesPre-tested Business FormsFree Webinar Training SessionsFree Google Places Guide

Pre-tested 8.5 x 11 PostcardsPre-tested 4 x 6 PostcardsPre-tested Door HangersPromo Items

vALUE$637+$325+$98+$4,000+$100+

Why ThE PWRA?

ThE PWRA IS dESIGnEd To:

Help the professional pressure washer maximize and achieve their financial goals.

Help the professional pressure washer operate at highest safety standards.

Help the professional pressure washer achieve the highest standards of workmanship.

Are you looking to grow your pressure washing business to new levels? For what breaks down to only $29 a month you can join the PWRA and gain access to over $5,000.00 worth of marketing pieces and business documents specifically designed and tested to take your Pressure Washing Business to the next level.

vISIT ThE ToTALLy FREE PRESSuREWAShInGRESouRCE.CoM FoRuM!

do you do more power washing than window cleaning? The PWRA may be a better choice for you!

PAyMENt INFORMAtION

Credit/Debit Card . . . . . . . . . . . . . . .

Payment is Enclosed . . . . . . . . . . . .

Ship C.O.D. . . . . . . . . . . . . . . . . . . . . .

Visa Mastercard Discover

American Express

Name on Card:Account No:Verification No:Expiration Date:

Special Instructions? Attach a Note.

How to order

PRODUCt NAME DESCRIPtION QUANtIty UNIt PRICE tOtAL PRICE

tOtAL

1. ONLINE: Thousands of products available 24 hours a day, 7 days a week.

shopwindowcleaningresource.com

2. OvER tHE PHONE: Call 862.266.0677 and speak to an experienced in-house window cleaner today!

3. tWIttER: Place an order through Twitter! Tweet us: @wcresource

4. SkyPE: Skype us! Our username is ShopWCR

5. LIvE CHAt: Use the Live Chat feature in our store and forum!

6. By FAX: Fax your order form directly to:973.827.8312.

7. OUR WAREHOUSE: Close by? Stop in to our fully stocked warehouse today at:

3680 State Rt. 94 #2 Hamburg, NJ 07419

8. FACEBOOk: Facebook us! www.facebook.com/windowcleaningresource

9. SEND A tEXt: Text us anytime at: 862.266.0677

10. ON yOUR MOBILE PHONE: Shop onshopwindowcleaningresource.com right from your phone.

10 WAyS tO ORDER

BILLING INFORMAtION:

Company Name: ________________________________Contact: _______________________________________Address: _______________________________________City: ______________ State: ______ Zip Code: _______Phone: ________________________________________E-Mail: ________________________________________

SHIPPING INFORMAtION:Same as Billing Information . . . . . . . .

Company Name: ________________________________Contact: _______________________________________Address: _______________________________________City: ______________ State: ______ Zip Code: _______Phone: ________________________________________E-Mail: ________________________________________ No MiNiMuM order AMouNt!

We would be happy to ship your order UPS, Fed Ex or USPS. Please call for details. After all orders are processed we will provide you with a tracking number to track the progress of your package.

SHIPPING MEtHODS



SHIPPING MEtHODS

HOW DOES It SHIP?

By default your order is shipped via UPS ground. If you wish to have your package shipped via Fed Ex, United States Post Office or DHL please contact us and we will set it up for you. 862 - 266 - 0677. You can also choose to receive Next Day Air, Second Day Air or 3 Day Select.

WHEN WILL My WINDOW CLEANING SUPPLIES ARRIvE?

All orders received before 2 PM ship the same day. Typi-cally, most of the East Coast receives their shipments the next day, the Midwest in 2 days and parts of Texas and California in about 4 days. You will receive a track-ing number as soon as your package ships, so you can pinpoint exactly when it will arrive.

shipping and return policy

CHECk OUt HOW yOUR SUPPLIES ARE PACkAGED!

Liquids are packed with extreme care, using our 6 step process shown below to ensure they arrive to you safe and sound.

Standard supply tools are also packed with the same care. Just enough paper to ensure everything arrives in perfect condition.

REtURN POLICy

NO FUSS 30 DAy REtURN GUARANtEE If for any reason you're not happy with your new Window Cleaning Supplies, you are welcome to return them FREE of charge for a no fuss full refund.

You may return most new, unopened items sold and fulfilled by Window Cleaning Resource .com within 30 days of delivery for a full refund. We'll also happily pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging in an unused condition.

Simply contact Us for a Return Authorization # Then ship the product back to: 3680 State Route 94 #2 Hamburg NJ 07419 within 30 days of delivery for a full refund.

Please include your contact info and RA # inside the package so we can process your refund.

2012 Ca talogVersi on 3

wcbo issue #10

Documents

catalog youre

gutter cleaning

glass cleaners

blind cleaning

qr scanner

hot products

magazine pagesall

solar panel cleaning