Role of Communication Skills in Our Daily Life

Communication is an art which helps an individual to express or transfer his thoughts,

feelings, messages, ideas and imagination. Communication can be verbal or Non-verbal (which

includes gestures, postures, and sign language).It is a pre installed or a natural existing function

present in every individual to show his existence and to fulfill his desires and needs. Thus

importance of communication cannot be underestimated. It plays an essential role in every aspect

of life of an individual whether it is related to his personal life or corporate world; he always

needs to develop his communication skills to make progress in life.

The importance of communication skill can be understood with the help of following

schematic figure depicting the impact of this elegant art on every aspect of life.

Importance of

communication skills in

our daily life

Professional life Business

Management Enhance Relationships

Leadership Self Esteem

Seeking a Job

Written

Communication

Peaceful Communities

Efficient Team Work

Professional Life

One of the most important eras of communication skills is our professional lives. The

lack of effective communication skills has a negative impact on the professional life of a person.

To understand their importances consider an example of a teacher.

A teacher who has effective communication skills can easily motivate the students; can

inspire them to learn and to participate in class activities. Better communication leads to better

understanding between the teacher and the students and thus making a comfortable and relaxed

environment for learning. The teacher needs to be able to identity dormant participants and

encourage them to come forth with their views without seeming overly patronizing. This is only

possible when he has a grip on communication skills.

Similarly, effective communication skills are an invaluable asset to a salesperson

because with these skills only he will be able to assess the needs of the buyer and suggesting a

product that would meet the buyer's requirements. Without good communication skills a

salesperson cannot impress his clients for his product. If he impresses the clients by his

communication, then client will not place his order in any other organization. Thus a salesman

with flair of words can easily convince a buyer about the multitude of features the product has to

offer.

Enhance Relationships

Good communication results in good relations with others. If one can effectively

communicate, then other people know what he need and want, and he can let them know his

feelings. Due to effective communication skills there will be no misunderstanding or

misconception between the people which actually creates a trustful environment. These skills

prevent arguments related to feelings of others. If one can explain his thoughts and feelings, then

he would not misunderstand his partner.

Business Management

Effective communication skills play a vital role in business management. Consider a

member of an organization who possesses every ability to make his company prosper i.e.

brilliant ideas for company growth and expansion, product development, or groundbreaking

innovations but he has no command on communication skills will result in wastage of his

abilities and capabilities. Because if he cannot get those ideas across to management, existing

customers, and clients, those ideas will come to nothing and, in the end, get the organization

absolutely nowhere.

Similarly these skills are equally important for a superintendent who interacts almost

daily with managers, subordinate employees, club owners, supervisors, green committees and

others. Usually promotions come to those employees of an organization who can communicate

well. Thus survival in business without effective communication skills is like a fish surviving out

of water for a few seconds.

Leadership

Leadership in an organization or anywhere is all about effective and good communication

skills. Because if leader understands the caliber of the members of his team then he would give

them responsibilities which they can easily perform thus it enhances the performance of the

organization. A leader with good communication skills can easily motivate and inspire the

members of his team to accomplish their task successfully.

Good communication helps the leader to think better. In order to communicate

effectively, he has to think ahead and organize his thoughts. This helps him learn how to

organize, and how to plan ahead. Human interaction is complex and can be difficult to

understand. This is largely due to the fact that each individual possesses unique values, beliefs

and attitudes. So what is important to you may not be important to some another person. Now

here the job of a true leader comes when he has to create an environment efficient enough to

provide space to every one to work efficiently. This is only possible with good communication

skills.

Self Esteem.

Good communication skills give an individual self esteem and self confidence. Usual

interactions of people had usually led to an argument “I don’t understand you!” This is a result of

ineffective communication skills which most of the times lead to frustration between the two

individuals. But people with effective communication skills are more confident, because they

know that they can tell other people exactly what they need to, and they know that they

understand those people better.

Seeking a Job

Nowadays good and effective communication skills are the basic and the foremost

requirement of every job. The single most repeated phrase in the qualification requirement is

“Candidates with good communication skills”. Almost no exception is made in any job category

about the need for good communication skills, in any industry.

This is one of the most important requirements because good communication always

passes information along. If one can effectively communicate, then people understand him much

better, and whatever information he is trying to tell them his colleagues get across without being

misunderstood. In business, this can prevent mistakes from being made by people who thought

you said something else.

Written Communication

Apart from oral communication, written communication has also the same

Importance in daily life. A simple advertisement board carrying a well written message manages

to hold attention of people. If a person has good written communication skills then he can easily

convey his message through his technical writings. It is actually effective written communication

skills along with the power of words which can draw the attention of a people.

Efficient Team Work

Team Communication is the key factor which makes a team efficient. A team or group in

which everyone is involved, giving opinions, feedback, asking questions, verifying what they

went over and what their specific role is in the task will always be more efficient and accurate in their

work as compared to that group in which the members didn’t communicate and couldn’t make a

decision on anything.

To have a team that not only enjoys working together but also succeeds in their work

always put communication first. The learning team toolkit states that teams were “created so that

instead of doing a task ourselves, they believe that members of a team working together can

accomplish more than the same number of individuals working separately.” Thus to accomplish

this goal effective communication is required among the team members.

Peaceful Communities

Good and effective communication makes peaceful communities. If individuals can

effectively communicate, then they can get along better with their neighbors - in their town or

city, in their country, and in the world. Most wars are caused by ministers not communicating

effectively and not being able to negotiate with each other.

Every day, in many ways, we communicate with other people. Sometimes it is verbally,

other times it is through the written word, and we even do it non-verbally through what we call

our body language. Thus a person cannot survive in this world without effective communication

skills as directly or indirectly they had a very strong influence in every aspect of our lives.