we are a global airports and travel retail group with

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4 | daa plc Annual Report and Financial Statements 2020 31% 27% 26% 16% 81% 8% 7% 4% What we do About our business We are a global airports and travel retail Group with operations in 16 countries around the world. 01 We manage We own and manage Dublin and Cork airports in Ireland, and manage Terminal 5 at King Khalid International Airport in Riyadh, Saudi Arabia. We also own a 20% stake in Düsseldorf Airport and an 11% stake in Hermes Airports, which operates Larnaca and Paphos airports in Cyprus. We also own and operate travel retail operations globally. International airport retailing Aer Rianta International (ARI), our international airport retail business, has travel retail operations at Dublin and Cork in Ireland, Montréal, Winnipeg, Halifax and Québec City in Canada, Bridgetown in Barbados, Larnaca and Paphos in Cyprus, Beirut in Lebanon, Riyadh in Saudi Arabia, Muscat in Oman, Manama in Bahrain, Doha in Qatar, Delhi in India, Jakarta in Indonesia, Auckland in New Zealand and most recently, Podgorica and Tivat in Montenegro. Group turnover by class of business 2020 Group turnover by region 2020 Aeronautical turnover International retail and other activities Other commercial activities Direct retailing and retail/catering activities Europe Middle East Australasia North America

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Page 1: We are a global airports and travel retail Group with

4 | daa plc Annual Report and Financial Statements 2020

31%

27%

26%

16%

81%

8%

7%4%

What we doAbout our business

We are a global airports and travel retail Group with operations in 16 countries around the world.

01We manageWe own and manage Dublin and Cork airports in Ireland, and manage Terminal 5 at King Khalid International Airport in Riyadh, Saudi Arabia. We also own a 20% stake in Düsseldorf Airport and an 11% stake in Hermes Airports, which operates Larnaca and Paphos airports in Cyprus. We also own and operate travel retail operations globally.

International airport retailing

Aer Rianta International (ARI), our international airport retail business, has travel retail operations at Dublin and Cork in Ireland, Montréal, Winnipeg, Halifax and Québec City in Canada, Bridgetown in Barbados, Larnaca and Paphos in Cyprus, Beirut in Lebanon, Riyadh in Saudi Arabia, Muscat in Oman, Manama in Bahrain, Doha in Qatar, Delhi in India, Jakarta in Indonesia, Auckland in New Zealand and most recently, Podgorica and Tivat in Montenegro.

Group turnover by class of business 2020

Group turnover by region 2020

Aeronautical turnover International retail and other activities Other commercial activities Direct retailing and retail/catering activities

Europe Middle East Australasia North America

Page 2: We are a global airports and travel retail Group with

daa plc Annual Report and Financial Statements 2020 | 5

Strategic reportOverview Governance Financial statements

02We investThrough ARI, we own a 20% stake in Düsseldorf Airport and an 11% stake in Hermes Airports, which owns and operates Larnaca and Paphos airports in Cyprus.

03We advisedaa International has clients in Australia, Singapore, the Philippines, Saudi Arabia and the UK and provides airport management, operations and maintenance consultancy to them.

“At year-end, daa International won a contract with the Red Sea Development Company to become the airport operator for the Red SeaAirport project.”

See more on page 59

Page 3: We are a global airports and travel retail Group with

6 | daa plc Annual Report and Financial Statements 2020

Where we operateOur business at a glance

daa Group is headquartered in Dublin with operations in 16 countries. It has airport operations at Dublin and Cork airports in Ireland and Terminal 5 at King Khalid International Airport in Riyadh, Saudi Arabia, and airport investments in Düsseldorf, Larnaca and Paphos airports.

ARI, daa’s travel retail subsidiary, has operations in 14 countries and holds the Group’s shareholding in Düsseldorf Airport and Hermes Airports. daa International offers advisory and management services internationally, leveraging the experience and expertise of daa Group.

During 2020, Dublin Airport was a key player in Ireland’s global supply chain and was the main hub for the import of essential PPE and medical equipment.

See more on page 16

Cork Airport was highly commended in the ACI Europe Best Airport Awards in the under 5 million passengers per year category. Cork Airport won this award in 2019.

See more on page 19

Dublin Airport Cork Airport

ARI – Winnipeg, Canada ARI –

Montréal, Canada

ARI – Bridgetown, Barbados

ARI – Tivat, Montenegro

ARI – Halifax, Canada

Dublin Airport, Ireland

ARI – Dublin, Ireland

Cork Airport, Ireland

ARI – Cork, Ireland

ARI – Düsseldorf,

Germany

ARI – Québec City, Canada

Page 4: We are a global airports and travel retail Group with

daa plc Annual Report and Financial Statements 2020 | 7

Strategic reportOverview Governance Financial statements

ARI is the Group’s travel retail subsidiary with operations in 14 countries. It manages its own outlets in Dublin and Cork airports, and has interests in retail operations in 13 other countries. ARI also holds the Group’s shareholding in Düsseldorf Airport and Hermes Airports, which operates Larnaca and Paphos airports in Cyprus.

See more on page 22

daa International offers advisory, management and investment services to clients globally. The flagship contract for the business is the management contract for Terminal 5 at King Khalid International Airport in Riyadh, Saudi Arabia.

See more on page 24

ARI daa International

Terminal 5,King KhalidInternationalAirport,Riyadh,Saudi Arabia

ARI Riyadh, Saudi Arabia

ARI – Doha, Qatar

ARI – Muscat, Oman

ARI – Dubai, UAE

ARI – Manama, Bahrain

ARI – Beirut, Lebanon

ARI – Larnaca and Paphos, Cyprus

ARI – Delhi, India

ARI – Jakarta, Indonesia

ARI – Auckland,

New Zealand