Project proposal: "Developing Authentic Managers & Leaders"Client: Profile Financial Solutions Ltd

Delivered on: June 21, 2016Submitted by: Mark Huggins

WE HELP BUSINESS PEOPLE LEARN THEWE HELP BUSINESS PEOPLE LEARN THE

BEHABEHAVIOURS & RELAVIOURS & RELATIONSHIP SKILLS TTIONSHIP SKILLS TO CREAO CREATETE

THE VERTHE VERY BEST PLAY BEST PLACES TCES TO WO WORKORK

PROPROJECT OJECT OVERVERVIEW AND GOVIEW AND GOALSALS

Dear Katherine,

It was a pleasure to speak with you last week and discuss how Corporate Drama canhelp you and the senior leadership team and other managers at Profile FinancialSolutions Ltd develop their inter-personal awareness and confidence. We ensure allour programmes are designed and delivered to improve individual's authenticleadership and management style and behaviours. We are 'l'learning-bearning-by-dy-doing'oing'specialists. DrDramaticamaticalallly Diffy Differerent Trent Training.aining.

Thank you for sharing the objectives of this development project with me. Followingyour conversation with Ian Floyed, MD of Profile FS Ltd., it has been identified that theorganisation lacks a leadership behavioural congruence. We believe this means thatthe core values and vision of the business are being lost in translation through thebehavioural choices of the leadership team. The impact to the organisation is that attimes employees are confused and at times disengaged, with all the inherentcommercial risks of an actively disengaged workforce. Ian feels that having anexternal partner organisation to develop and deliver a bespoke development session/s would benefit the business in empowering its leaders to make informed choices asto how they behave. This will have a positive impact on all their internal relationshipswithin Profile FS Ltd and with any external stakeholders too.

All our client projects are completely bespoke and we can access and reference anumber of proven models, inventories, exercises and learning games. These, togetherwith our learning-by-doing development solutions, using our in-house team ofprofessional business role-players have resulted in the delivery of CIPDaward-winning programmes.

I am totally confident that working together we can jointly develop a superbprogramme which meets the specific learning needs of all Profile FS Ltd.,participants. Whether this is a one-off programme or a series of modules. ForCorporate Drama it's all about finding the very best programme design and deliveryplan so you and your participants get the most learning value from your traininginvestment.

You'll notice from pages 20 onwards there is a copy of our Client Agreement for yourperusal. This would be signed by both parties when we are both happy with theprogramme design/content and have agreed a programme roll-out schedule.

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I look forward to receiving your feedback, thoughts and suggestions and to jointlydeveloping a great learning experience for your people. As always, if you do have anyquestions please don't hesitate to contact me.

Sincerely,

Mark HugginsManaging DirectorMark Huggins Consultancy Ltd T/A Corporate Drama

WWe we work with lork with leaeading brding brands: frands: from SME's tom SME's to FTSE 100so FTSE 100s

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CCOMPOMPANY OANY OVERVERVIEWVIEW

Corporate Drama, the dramatically different training company. We are a team of 50specialist business role-players, facilitators, trainers and coaches. Established in1999 we have been engaging heads, hearts and hands for over 16 years.

We've built our success by partnering Independent Training Organisations as well asin-House L&D Teams in some of the UK's most successful SME & FTSE 100 companies.We also have a portfolio of clients who come to us for a 1-stop shop solution for alltheir people development needs.

We are very different to other training organisations which utilise the skillsprofessional actors for Learning & Development. Our Unique Selling Point is thatevery one of the Corporate Drama team is not only an experienced professional actor,they also have a commercial, organisational and/or business backgrounds. Webelieve this gives our team a unique muscle-memory of the culture of organisationallife and workplace behaviours. This makes a significant difference to the quality andconsistency of the role-playing experience for your people.

Amongst our RecAmongst our Recent Suent Succccesses:esses:

Winner of a CIPD People Management Awards 2015: Best Learning & DevelopmentInitiative (First Line Managers development programme Developed in partnership withour client: ABB Group Ltd., www.abb.com)

Awarded Supplier of Choice status for Thomas InternationalLtd.,(www.thomasinternational.net) designers and distributors of psychometric testwhich help business leader transform the performance of their teams (PPA, TEIQ, EEand GIA models). Corporate Drama help people successfully use their newbehavioural awareness of these tests in their many diverse organisationalrelationships.

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PROGRAMME PROPROGRAMME PROJECT SCJECT SCOPEOPE

DrDrafaft Prt Prooposal (This is vposal (This is verersion #1)sion #1)The purpose of this document is to outline our proposal to meet the developmentneeds of the consultant and manager population at Profile Financial Services Ltd.This document is a work-in-progress sharing of ideas and concepts to enable thesuccessful design of the development programme.

AdAdditional Matditional MaterialserialsPlease note that this proposal does not include the design of learning materials suchas workbooks or hand-outs. We look forward to discussing your preference for thesematerials and how we may help you in their production.

Revisions & AgrRevisions & Agreed Changeseed ChangesWe will take our lead from you as to the changes and revisions made. An updatedversion of this document will be shared to ensure consistency and clarity in the designprocess.

PilPilot Prot ProgrogrammeammeWe recommend that we run a pilot programme for evaluation of the programmesimpact and ensuring it is achieving the agreed learning objectives. Following the pilotprogramme we can make any necessary changes to the design/delivery format.

PrProgrogramme Titamme TitlleeThe work-in-progress of this project is 'Devel'Develooping Authentic Manaping Authentic Managers & Lgers & Leaeadders'ers'

ModulModular Apar ApprproaoachchWe can explore with you the wider implications of a single session or a modularapproach as each has different benefits. Please see an example of a popular modularprogramme approach on page 9 - of course as with all our programmes this can betailored to suit your people's explicit needs.

PrProoposal Sign-Offposal Sign-OffOnce you are happy with the programme design and content and we have agreedprogramme dates then this proposal document can be signed-off as complete byboth parties. A copy will be sent to you for your records.

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IncIncllusion of 360-Degrusion of 360-Degree Fee Feedbaeedback Reporck ReporttssThe benefits of conducting externally facilitated (100% anonymous) 360-degreefeedback reports are well known.

• Reveals new insights into inter-personal effectiveness and performance

• Reveals perceptions of key stakeholders

• Can include insightful and revealing feedback comments

• Forms the basis for impactful and engaging development/coaching conversations

In the case of this programme it would help all participants in understanding wherethey have natural strengths, skills and abilities in their business relationships andwhere they may have blind-spots which aren't enabling them to maximise their skills;leadership and management behaviours.

The inclusion of a 360-degree feedback report would also compliment the work wewill do around SDI (The Strengths Deployment Inventory) in identifying motivationand how this shows-up behaviourally. This would be a direct link between themodel's evidence and the stakeholder's feedback. Raising participant's awareness willalso help us in identifying any behavioural blind-spots.

The participant's learning objectives would be regularly re-visited throughout theprogramme module/s to ensure we are best meeting their explicit development needs.

We partner with Enguage an organisation with over 16 years of designing anddelivering 360-degree feedback reports. They offer a money-back guarantee on alltheir feedback products. Enguage can develop bespoke feedback questions(chargeable) and offer a range of generic people management report models.

Please see the example of the sample report, which due to it's landscape layout I willsend in a separate email.

The Enguage process typically takes 3-weeks and there is full client support availableMonday-Friday during business hours.

PlPlease see the next paease see the next page fge for a gror a graaphic explphic explaining the Eaining the Engunguaage 360º prge 360º prococess:ess:

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OUR UNDERSTOUR UNDERSTANDING OF YANDING OF YOUR NEEDSOUR NEEDS""YYour Peoour Peoplple are are the key te the key to oro organisational suganisational succccess"ess"With the UK economy now stabilised and growing, employees have a wide choice ofemployer. This is making employee populations confidently mobile. Employees andorganisations know the job-for-life culture is long in the past. Specialist roles areeven more at risk of such confident employee mobility as the need for talent grows.

Its never been more important for businesses to ensure that their employees areactively motivated and engaged.

At Corporate Drama we passionately believe this means developing aware andconfident leaders who not only understand the technical parts of their roles andresponsibilities, it's also essential that they manage all their people relationshipswith authentic, flexible appropriate behaviours. Not only does this minimize the riskof conflict, it also develops assertive and confident communicators who demonstratethe Profile FS Ltd., values and brand in all their relationships, both internal andexternal.

Our programmes develop Emotionally Intelligent, Assertive, Confident, Articulate andAware Managers and Leaders who engage their teams through authentictrust-based, dynamic relationships, driving performance and impacting the business'bottom line.

In recent years there has been considerable Government interest and media coverageon the importance and the many benefits of organisations having Actively EngagedEmployees. Ground-breaking research conducted by organisations such as PriceWaterhouse Coopers, Gallup and Towers Watson, together with the UK Government'sown sponsored think-tank 'Engage For Success' have all concluded that organisationswith high levels of actively engaged employees are capable of significant increases inProfitability, Productivity, Customer Metrics together with Fewer Accidents, LessAbsenteeism and many more reputational and commercial benefits.

Yet we are all human beings, or more accurately 'human-d'human-doings'oings' - and at times,particularly when under stress, we can deploy inappropriate behaviours. This canlead to episodes of opposition and at times conflict. Not always a full-blownstand-up fight, often much more subtle and over the long-term considerably moredamaging to these relationships and the business' success.

At the heart of developing emotionally intelligent leaders is the simple, yet dynamicequation:

perperfformancormance = pote = potentialential llessess intintererffererencenceePAGE 7

Understanding ourselves and how we choose to manage our behaviour whenengaging with stakeholders and or leading/managing others determines howemotionally intelligent we are in these relationships. How 'prpresent'esent' we are. Only whenwe understand ourselves, and the motivation of our teams can we explore how wecan best manage these relationships and minimise 'our interference' as well ashelping others minimise theirs.

This is confidently 'Devel'Develooping Authentic Manaping Authentic Managers & Lgers & Leaeadders'ers' - developing yourpeople to become authentic managers and leaders who not only understand theirmotivation and behaviour; they understand what makes their relationships tick too.This awareness supported by confidently delivered management techniques such ascoaching, delegating, selling and mentoring ensures your leaders are prepared forany challenging stakeholder conversations they may encounter.

Our proposal recommends exploring proven models, utilising world-class inventoriesand practicing essential behaviours in a stretching, supportive and risk-freeenvironment. This will ensure your participant's awareness and confidence isstrengthened, enabling confident use of these skills, knowledge and behaviours whenback in the workplace managing their key relationships and people.

The modThe model aboel abovve shoe shows our aws our appprproaoach in explch in exploring motivoring motivation and behaation and behaviourviour

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THE LEADING MODELS AND INVENTTHE LEADING MODELS AND INVENTORIES WEORIES WERECRECOMMEND USING ON OUR PROGRAMMESOMMEND USING ON OUR PROGRAMMES

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WHAWHAT OUR CLIENTS SAT OUR CLIENTS SAY ABY ABOUT WOUT WORKING INORKING INPPARARTNERSHIP WITH USTNERSHIP WITH USTo read more quotes please visit: http://corporatedrama.co.uk/what-clients-say/

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MODULAR PROGRAMME DESIGNMODULAR PROGRAMME DESIGN

ModulModular Schedular Schedule (we (we ce can explan explorore which ones are which ones areemormore suite suited ted to yo your explicit needs):our explicit needs):

PrPre-we-work:ork:• Complete the SDI Inventory and Portrait of Personal Strengths

• Compile a list of stakeholders to send 360-Degree Feedback questionnaire to

• Consider your development objectives in light of:

1. Recent performance appraisals and conversations with line manager

2. The 360-feedback results (option: these can be given at the end of day 1 andreflected upon before day 2)

CCllass-based Modulass-based Modules:es:ModulModules 1&2es 1&2 (run on separate or subsequent days) with a prwith a pre-ae-agrgreedeed gapgap

ModulModules 3&4es 3&4 (run on separate or subsequent days)

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PROGRAMME LEARNING OBJECTIVES:PROGRAMME LEARNING OBJECTIVES:

ModulModule One: Unde One: Undererststanding Me (anding Me (""What makes me tick"What makes me tick"))

• Understanding the 3 equal elements of Trust (Rapport/Integrity/Credibility) andits impact on all our relationships

• Understanding what is an emotionally intelligent person? Our Motivation andbehavioural choices

• Developing my personal brand proposition (what is my promise?). How doesmy brand and my behaviour fit with the Profile FS Ltd culture and brand?

• Exploring how other's feedback and our self-disclosure grows behaviouralawareness and confidence; exposing our blind-spots (Johari Window Model).

• The Strength Deployment Inventory (SDI). Understanding how our motivationand behaviour informs how we perceive ourselves and how others perceive us.

• Understanding how our motivation changes when things are going well andwhen we are under pressure and heading to conflict

• Exploring the results of their 360-degree feedback, create an appropriatedevelopment plan (tto be ao be actioned at the end of this cctioned at the end of this courseourse)

NB: Module One would not include business role-players

ModulModule Te Twwo: Undo: Undererststanding Otheranding Others (s (""What makes others tick"What makes others tick"))

• Review key learning from Module One

• SDI (Part 2) Exploring and understanding motivation and behaviour in others (aForum Theatre exercise using business role-players)

• The EEC feedback model (explored as a component of a Forum Theatre)

• Understanding the science and the art of high-quality listening (explored as acomponent of the Forum Theatre)

• Building high-quality trust and rapport with other Motivational Value Systems

• (SDI) 'borrowing behaviour - speaking to people in their MVS language'

• 1-2-1 role-play practice. Building rapport and trust whilst having aconsultancy/performance conversation (delivering high quality feedback,borrowing behaviour)

NB: Module Two would include 2 business role-players

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ModulModule Thre Three: Self-Manaee: Self-Management (gement ("Being Authentic"Being Authenticalallly Me"y Me"))

• Review key learnings from Modules 1&2 - what resonated/what have theynoticed since

• SDI & Conflict (Part 3) Understanding how our motivation and behaviourchanges when we are in conflict

• How to remain authentically assertive when faced with conflict. (A ForumTheatre exploring passive behaviour, aggressive behaviour and defining what isassertiveness behaviour)

• SDI (Part 4) -Strengths vs Weaknesses. Looking at the characteristics of ourstrengths and our over-done strengths (this was pre-work, creating theirindividual SDI portrait of strengths)

• Change and Influencing. Exploring the change curve and developing their ownstrategy and behaviours to successful influencing through change

• 1-2-1 role-play practice: holding a challenging assertive conversation andinfluencing your stakeholder

NB: Module Three would include 2 business role-players

ModulModule Fe Four: Leaour: Leadderership and Manaship and Management of othergement of others (s (""A CA Culultturure ofe ofHigh PerfHigh Performancormance"e"))

• Review key learnings from Module Three

• Using the skill/will situational leadership model to assess your people'sperformance (Forum Theatre session exploring the different approaches tomanaging performance across the model)

• Preparing for an informal performance conversation vs preparing for a moreformal meeting

• 1-2-1 role-play practice: Giving high quality feedback - skills practice

• 1-2-1 role-play practice: Coaching for performance - skills practice

• Developing their own action plan

• Personal commitment statement

NB: Module Four would include using 2 business role-players

PlPlease notease note that the aboe that the abovve module module ele elementements ars are ale all sul suggestions.ggestions.

Our prOur progrogrammes arammes are a bese a bespokpoke sole solution tution to fit our co fit our client's explicitlient's explicit

needs.needs.

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WHY WE FWHY WE FAAVVOUR SPECIFIC MODULE COUR SPECIFIC MODULE CONTENTONTENTWe have been designing and delivering client programmes since 1999. Over that timewe have used many industry models and tools. Our modular approach features someof (in our view) the very best models for exploring authentic behaviour. Here is aguide as to why we recommend using these tools in our programmes.

The StrThe Strength Deplength Deplooyment Invyment InvententoryoryMark Huggins is qualified and accredited to deliver development and feedbacksessions on the following personality preference models:

• The Mysers Briggs Type Indicator (MBTI)

• The Strength Deployment Inventory (SDI)

• DISC (Thomas International)

• TEIQ (Thomas International)

The SDI has a number of distinct benefits, which over many years of programmedelivery, working with many diverse groups of participants:

• It is a strengths-based model

• It's ease of use and adoption at many organisational levels/experience

• The cultivation of a new team language (the MVS colours)

• The exploration/explanation of your personal conflict sequence

• The Characteristics of strengths and overdone strengths

• The quality and accessibility of concise support materials (please see thegeneric SDI documentation provided)

The dThe deveveleloopment of Leapment of Leadderership Brship Brand Vand ValaluuesesIn tried and tested coaching model GROW - you always start with identifying thecoachee's goal/s. Here we replicate that model in a practical process of identifying inwords and/or a metaphor the individual's aspirational brand values. The participantidentifies how they would like to be perceived by others they manage and lead.

As we progress throughout the modules, we re-connect with participant's brandvalues through their learning experiences, awareness and feedback from others. Wecontinually check their brand fits with the 4-Most Europe culture and values.

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Johari's WindJohari's Windoow & High-Quw & High-Qualitality Fy FeedbaeedbackckIntroduction of the Johari Window model and exploration of ‘awareness & blind-spot'and why it is particularly applicable to today's experiential workshop and to theparticipant's consultancy, management and leadership of key relationships.

Throughout the modules we will be asking participants to deliver high-qualityfeedback to each other. Again we use the programme's processes and exercises tohelp participants develop the skill of delivering the highest quality feedback. This willalso help them when managing and leading their people.

EEmotional Intmotional Intelelligencligence and Assere and Assertivtive Behae BehaviourviourThe very core of our programme is the understanding of self, one's behaviouralpreferences and the impact of your behaviour on others. Confident assertivebehaviour is the key to navigating challenging stakeholder conversations and is anessential life skill. It is also essential in the behaviours associated with effectiveconsultants, managers and leaders.

FForum Theatrorum Theatre, Role, Role-ple-plaay and Real-ply and Real-plaay Exply ExplororationationOur USP is the combination of dynamic training content, exploring the practical use ofmodels and theory. We know of no better way of developing behavioural confidenceand awareness than experiential learning. Our in-house team of businessrole-players have all enjoyed successful commercial careers which gives them theunderstanding through personal experience of the pressures and relationshipchallenges facing today's business managers and leaders.

Real-play: using a pro-forma scenario sheet, participants consider a challengingstakeholder conversation:

• They have faced in the past and would like to re-visit with the opportunity ofusing new behavioural strategies

• A safe, yet realistically challenging environment

• Detailed stakeholder (role-player) feedback on their consultant, management orleadership brand and their interpersonal impact

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CCoaoaching: the GROching: the GROW modW modelelYou'll notice that we have intentionally used the GROW coaching model in the outlinedesign of this programme:

Module #1: GG - what are the participant's specific development goals in becoming amore authentic and dynamic consultant, manager and leader?

Module #2: RR - what is their reality - 360 Feedback and SDI results

Module #3: OO - what models and practical behavioural changes can they make toachieve their goals. We use experiential learning to raise awareness and confidence

Module #4: WW - what next and which way forward? Implementation, action plansand continued development

We also use the GROW coaching model in Module 4 as participants explore using it inthe role-play scenarios to coach high performance in their teams.

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TIMEFRAMETIMEFRAMETo complete the work outlined in the project scope above, we'll need approximately4-weeks from beginning to end, depending on when we receive feedback at eachmilestone. Should you opt for a single-day programme then the lead time is farshorter (1-2 weeks).

Upon signing the proposal we are prepared to start work immediately.

Please note, our business role-players require a minimum of 1-week to prepare thescripted Forum Theatre sessions.

Projects Phase WeekPre-Production Consultation & Design of Programme 1-2

Deployment & Collation of 360º Feedback/SDI 1-3

Bespoke Forum Theatre Design 3-4

Completed Programme Sign-off 4

PrProgrogramme Daamme Day Timeline:y Timeline:We would take your suggestions as to the length of the training day, frequency ofbreaks and close time. We believe that learners learn best when they have a varietyof inputs, exercises, peer and plenary discussions, role-playing and ample time toreflect and review.

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DESCRIPTION PRICE QTY SUBTOTAL

PrProgrogramme Camme Consulonsulttancy & Designancy & Design(1-off F(1-off Fee)ee)Incl: all programme design & ForumTheatre Scripting. Per day price,dependent on number of modules inchosen design

£1,250 1 £1,250

DelivDelivery: Mark Huery: Mark Huggins - Prggins - ProgrogrammeammeFFaacilitcilitatatororPer individual module

£1,250 1 £1,250

DelivDelivery: Business Rolery: Business Role-ple-plaayyererssPer individual module

£550 2 £1,100

MatMaterials: SDI Online Inverials: SDI Online InvententoryoryPer individual participant report(assuming 6 participants)

£110 8 £880

MatMaterials: Eerials: Engunguaage 360º Fge 360º Feedbaeedbackckand rand reporeportingtingPer individual participant report(assuming 8 participants)

£125 8 £1,000

TOTAL £5,480

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YYOUR INVESTMENTOUR INVESTMENT

ILLUSTRATION: PER 4 MODULE

PROGRAMME (ASSUMING 8

PARTICIPANTS)

PRICE QTY SUBTOTAL

Initial design/consultancy (1-off fee) £1,250 4 £5,000

Mark Huggins - delivery £1,250 4 £5,000

2 x Business Role-players(Modules 2/3/4)

£550 6 £3,300

SDI Materials £110 8 £880

360º Feedback reports £125 8 £1,000

TOTAL £15,180

Example of a complete 4-module programme:

CASE STUDCASE STUDYY: RADISON BL: RADISON BLU EDU EDWWARDIANARDIAN'Devel'Develooping a Wping a Worlorld-Cd-Cllass Vass Vision Wision Workshoorkshop'p'

WWatatch a wholch a whole de daayy's w's workshoorkshop in just 6 mins!p in just 6 mins!

THE RADISON BLTHE RADISON BLU EDU EDWWARDIAN STARDIAN STORORYYWe were asked to produce a dynamic and fully-interactive, experiential andparticipant-led workshop for their Hotel Restaurant and Bar (F&B) Managers andTeam Leaders.

The objectives of the day were to focus the Manager's on their leadership mindset andbehaviours. To raise their awareness on what they already do well and to set themup for success in inspiring their teams to deliver their 'World Class Vision"

"C"Corpororporatate Dre Drama dama deliverelivered a briled a brilliant dliant daayy, inspiring and r, inspiring and relelevant tevant toothe rthe rololes of our F&B Manaes of our F&B Managers. The rgers. The rolole-ple-plaays helped dys helped develeveloop newp newskilskills and enhancls and enhance existing ones. Many of our manae existing ones. Many of our managers said this wasgers said this wasthe best trthe best training daining daay ever! Many thanks ty ever! Many thanks to Mark and his to Mark and his team"eam" DaDavidvidRickenberRickenberg, Grg, Group Generoup General Manaal Managerger

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Click to play video in browser

THE CTHE CORPORAORPORATE DRAMA STTE DRAMA STORORYYEEngangaging Heaging Heads, Heards, Hearts and Hands Sincts and Hands Since 1999e 1999

Corporate Drama was launched in 1999 and quickly established itself as the leadingprovider of bespoke drama-based training solutions. Corporate Drama's significantdifferentiator is that every member of the role-player team has operational businessexperience in addition to being a professionally trained actor. The benefit to the clientis that everyone of the role-play team understands the cultural and politicalenvironment of private and public sector commercial operations. This combined withthe teams considerable and diverse role-play experience across numerous businesssectors ensures considerable levels of environmental understanding and realism.

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Corporate Drama is a specialist team of businessfacilitators, coaches and role-players managed byowner Mark Huggins. Extensively used in assessmentand learning & development centres; the team areall highly experienced. Using Mark's corporate andacting career as a benchmark it was decided that acore competency of Corporate Drama's valueproposition was that every member of the teamshould have organisational experience and be aprofessionally trained actor.

Members of the team come from many different types of organisational backgroundgiving them all the muscle-memory of organisational culture, politics and businessenvironments. This places the team at a higher level of competency than say aresting actor with no business experience to speak of.

This unique selling point was quickly recognised by Corporate Drama's clients as amajor benefit in the quality of delivery. Over the last 17-years Corporate Drama havepartnered on the delivery of numerous client projects. Clients have ranged fromgrowing SMEs, Public Sector organisations and Governmental Departments tosuccessful FTSE 100 companies. The team have unrivalled experience of working inboth assessment and development centres. They have worked assessing bothbehavioural and technical competencies and are skilled at providing both verbal andwritten, constructive feedback.

The Corporate Drama team are all specialists in delivery of dramatically differenttraining programmes. Each member of the team is expert in delivering high qualityfirst person action-focused feedback in both written and/or verbal form.Ongoing individual development and feedback ensures that the Corporate Dramateam is delivering the highest quality training in a consistent way. This has been thesecret of the business' continued growth and success: high-quality, consistency and ata fair price.

OUR STOUR STANDANDARD CLIENT AARD CLIENT AGREEMENTGREEMENTDate of Agreement: to be agreed

PPararties:ties:""The CThe Companyompany"" Name: Profile Financial Solutions Limited,

Company Number: 07731925

Address of Main Office: Norwest Court, Guildhall Street, Preston, PR1 3NU

""The CThe Consulonsulttant"ant" Name: Mark Huggins Consultancy Ltd T/A Corporate Drama

Address & Registered Office: 80-90, Paul Street, London EC2A 4NE

1. Ap1. Appointment of The Cpointment of The Consulonsulttantant

The Company appoints the Consultant to provide the Consulting Services to theCompany and the Consultant agrees to provide such Consulting Services for theDuration of the Agreement upon the terms and conditions hereinafter mentioned.

2. C2. Consulonsulting Servicting Serviceses

The Consulting Services to be performed by The Consultant under this Agreementinclude:

1:1: Attend planning meetings as required (in person or by phone/email). Research ,design and deliver the ‘Driving Performance Through Your People'. Design workshopcontent (slides, exercises, workbook pages, business role-player scenarios). Facilitateworkshops as agreed and supply, brief and rehearse role-players to deliver theactor-led sessions in the workshop. The Consultant will (on the agreed frequency andduration of workshops) co-facilitate the workshops.

2:2: Such other services as The Company and The Consultant may agree to from time totime, during the Duration of the Agreement.

3. Dur3. Duration of the Agration of the Agreementeement

The Consulting Agreement shall commence with effect from 14th Jul14th July 2015y 2015 (when apaper copy of this agreement was signed) until this Agreement is terminated inaccordance with Clause 8.

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4. C4. Consulonsulttant's Obligationsant's Obligations

For the Duration of the Agreement the Consultant shall:

1:1: perform the Consulting Services;

2:2: make himself available to The Company for not less than 8 working hours duringeach day and for not less than 5 working days during each week, at such times andsuch locations as The Company and Consultant shall agree from time to time; and

3:3: Perform his obligations in an expert and diligent manner and to the best of hisability.

5. F5. Feesees

1: The Company shall pay to The Consultant the day-rate fee of £1250 (TwelveHundred and Fifty Pounds - exclusive of any additional expenses and value addedtax at the prevailing rate) for provision of workshop design services or for facilitationof the workshop. This is a per-day rate

2: The Company shall pay to The Consultant the day-rate fee of £550 (Five Hundredand Fifty Pounds - exclusive of any additional expenses and value added tax at theprevailing rate) for provision of a single Business Role-player. This is a per-day rate

3: As per previous estimated cost breakdowns supplied to The Company by TheConsultant.

4: All invoices are to be paid within 30 days of date of invoice, subject to delivery ofThe Consultant's invoice to The Company therefore.

6. Expenses6. Expenses

The Company shall reimburse The Consultant all travelling, accommodation andother expenses reasonably incurred by him in the proper performance of hisobligations hereunder, provided that on request, The Consultant shall provide TheCompany with such vouchers or other evidence of actual payment of such expensesas The Company may reasonably require. Mileage shall be claimed at a rate of .45pper mile

7. Lat7. Late Pe Paaymentyment

If The Company fails to make any payment due to The Consultant under Clauses 5and 6 on the due date then, without prejudice to any other right or remedy availableto The Consultant, The Consultant shall be entitled to:

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1:1: Terminate this Agreement by giving written notice to The Company provided thatThe Company fails to make the due payment within 5 working days after receivingwritten notice from The Consultant giving full particulars of the payment due andrequiring such payment to be made within 30 working days; and

2:2: Charge The Company interest (both before and after any judgement) on theamount unpaid, at the rate of two per cent per annum above Barclays Business Bankbase rate from time to time, until payment in full is made (a part of a week beingtreated as a full month for the purpose of calculating interest).

8. C8. Cancancelelllationation

Cancelation of the agreed delivery of services (as specified in clause 2). Notice ofintent to cancel is to be given to The Consultant by The Company by either letter oremail.

1.11.1 Cancellations of the agreed services PRIOR to 30 calendar days of the agreeddelivery date(s) will be accepted by The Consultant without change to The Company.

1.21.2 Cancellations of the agreed services WITHIN 30 calendar days of the agreeddelivery date(s) will be accepted by The Consultant upon full payment from TheCompany as set out in this agreement (clause 5.1).

9. P9. Postostponementponement

Should The Company at any time wish to postpone the agreed delivery service (asspecified in clause 2) then a charge of 50% of the agreed total fee will be payable toThe Consultant

10. T10. Terminationermination

Without limitation both Parties may terminate this Agreement with immediate effectby giving written notice to the other Party if the other Party:

1: Commits any breach of this Agreement (excluding late payment under Clause 7)and, in the case of a breach which is capable of remedy, fails to remedy it within 14days' after receiving written notice giving full particulars of the breach and requiringit to be remedied; or

2: Is incompetent, guilty of gross misconduct and/or any serious or persistentnegligence in respect of his obligations hereunder.

PROPROVIDED ALVIDED ALWWAAYYSS that The Company may not terminate this Agreement solely forthe reason of The Consultant's absence through illness or injury unless such injuryprevents The Consultant from providing any Consulting Services to The Company.

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11. C11. Confidonfidential Infential Informationormation

1:1: Both Parties shall at all times keep confidential (and take reasonable steps toprocure that its employees and agents shall keep confidential) and shall not at anytime for any reason disclose or permit to be disclosed to any person or otherwisemake use of or permit to be made use of any information relating to the other Party'sbusiness methods, plans, systems, finances, projects, trade secrets or provision ofproducts or services to which it attaches confidentiality or in respect of which it holdsan obligation to a third party.

2:2: Upon termination of this Agreement for whatever reason the both Parties shalldeliver to the other Party all working papers or other material and copies provided tohim pursuant to this Agreement or prepared by him either in pursuance of thisAgreement or previously.

12. T12. Tax Liabilitiesax Liabilities

1:1: The Consultant warrants and represents to The Company that he is an independentcontractor.

2:2: The Consultant undertakes to the Company that he will:

2.1:2.1: Pay all tax and National Insurance contributions in relation to payments made tohim by The Company pursuant to this Agreement; and

2.2:2.2: Indemnify The Company in respect of any claims that may be made by therelevant authorities against The Company in respect of tax, National Insurance orsimilar contributions relating to the Consulting Services.

13. Notic13. Noticee

All notices to be given under this Agreement by either Party to the other shall be inwriting and shall be served by sending the same by registered post or recordeddelivery to the last known address of the other Party and any receipt issued by thepostal authorities shall be conclusive evidence of the fact and date of posting of anysuch notice.

Nothing in this Agreement shall render The Consultant an employee, agent or partnerof The Company and The Consultant shall not hold himself as such.

14. Ap14. Applicplicablable Lae Law and Jurisdictionw and Jurisdiction

1:1: This Agreement shall be governed by and construed in accordance with the laws ofEngland and Wales.

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2:2: The Parties agree to submit to the exclusive / non-exclusive jurisdiction of thecourts of England and Wales.

IN WITNESS WHEREOF this Agreement has been duly executed the day and year firstbefore written

SIGNED by "The Consultant" Mark Huggins, for and on behalf of Mark HugginsConsultancy Ltd T/A: Corporate Drama

21st June 2016

Katherine Monks, to accept this contract, click the Accept button and sign at the

prompt. You will be emailed a copy for your records

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NEXT STEPNEXT STEPSS1. Please read the contract on the previous page to make sure you understand all

the details involved with us working together. It’s really important to us thateverything is transparent and understood from the beginning so that we lay asolid foundation for a great working relationship.

2. If you have any questions at all, please let us know. We’re happy to clarify anypoints and there may be some items that we can sort out together. We’recommitted to finding the best way to work together.

3. Once you feel confident about everything and are ready to move forward,please click the 'sign here' button below.

4. Sign in the box that pops up to make the acceptance official.

5. Once we receive notification of your acceptance, we’ll contact you shortly tosort out next steps and get the project rolling.

6. We’ll email you a separate copy of the signed contract for your records.

7. If you’d like to speak to us by phone, don’t hesitate to call

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Mark HugginsManaging Director

Katherine MonksProfile Financial Solutions Ltd