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Page 1:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

www.compassitesinc.com

Page 2:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

Services

Cloud Operations SupportComponents Compute and Memory (EC2, AMI, RDS)

Storage (S3, EBS)

Network (VPC, Subnet, Security groups, Key)

Managed service resources (SES, Cloud Trail, ELB, etc.)

www.compassitesinc.com

Associated Services Monitoring

Server Management

Disaster Recovery

Backup

Database Services

Security Services (Firewall, Antivirus, IPS, IDS, Malware)

Application Services

Cloud ConsultingOur cloud consulting services will help you identify which of your applications needs to be moved to cloud and the best fit technology for it. We also help choose the right platform for cloud migration.

Cloud MonitoringWe help monitor the performance of your cloud computing resources like application servers and databases.

Cloud MigrationWe refurbish and revamp your applications to be cloud ready and migrate your targeted applications to the cloud. We also work to scale your applications that are already on the cloud.

Page 3:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

Audit & Reports

Pro-active support

Issue Resolution

Compassites’ engineers use tools and processes to ensure your AWS infrastructure and business applications are monitored 24*7.

Comprehensive audit techniques with weekly checkpoints and monthly SLA updates.

Regular reporting for taking informed decisions on infrastructure upkeep and spend. Also track and audit AWS infrastructure for security gaps and compliance checks.

We use a combination of AWS tools and third party operational tools that go beyond traditional monitoring to help reduce the time to resolve and prevent issues proactively.

Server uptime management

Network and connectivity management

Resource management - optimization/scaling

Access and security management

Backup, restore and disaster recovery operations

Regular weekly/monthly manual health checks

Patch and version upgrades for OS, DB, etc.

DNS, domain and ISP coordination

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Exclusions Support for underlying hardware and service provider’s components

ISP and Internet backbone

Handling licenses and subscriptions

Services

Service Description

Monitoring

Page 4:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

www.compassitesinc.com

SLA

Definitions

To be resolved within 2 hours. Reduces the severity from Critical and ensures business continuity.

Upon request or every 2 hoursPhone/Email15 minutes1 – Critical

Full-time resources available during client business hours until a resolution, acceptable workaround or reduction in severity level are achieved.

Every 4 hoursEmail/Phone30 minutes2 – Major

Within 3 working days. This will vary based on critical and major backlog items.

Daily updatesEmail8 hours3 – Minor

Normal resources available during business hours.

Business operations halted, users are not able to complete their daily production operations or major security problem.

Key business operational functions cannot be performed on a production system as a result, but the system is partially running.

Production system unavailable

Severe loss of functionality

When the severity of the incident is changed or the issue is closed.

Email1 hour4 – Query

Critical

Major

Initial Response Time

Mode of initial response

Follow up / Updates

Resolution Time

Severity Level

Severity Level Description Definition

Page 5:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

www.compassitesinc.com

Catalog

Capabilities

Incident Handling Resource Provisioning HA & DR DevOps

DB System Monitoring Account & MFA Management

IAM & Certificate Management

Port, ACLs & NACLs Management

SSL, Access & Security Keys

Reserved Instance Purchase Planning

Resource & Cost Optimization Server Decommissioning

Application & URLs Monitoring OS & Service Monitoring

OS, DB upgrade & Patching

Performance Optimization

Proactive Issue Management Technology Adoption Security Audits VPC, Subnet & IP

Managements

CI & CD Data Archival Log archival Management

Scale Up/DownActivity

Page 6:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

Real-time Analytics on

Cloud

Smarter Search Static and Dynamic Mapping

Cloud Management

Customers

Compassites built a cloud-based web application, which can be used to store and manage files, documents, images, videos, music etc. from user’s devices to the cloud.

Compassites built a cloud-based applications to access third part application in cloudmunch platform.

Compassites built and hosted the Tyre Market application on cloud. The application is hosted on Windows Azure.

Expertise

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Application Migration

Document Management Framework

Embed information cloud-based

service

Share Resources

Create, Operate and

Manage Information

Private/shared Knowledge Repositories

Cloud Consulting

High Capacity Infrastructure

Cloud Enablement

Location-independent Operations

DB on Cloud Cloud Deployment

Cloud Testing

Page 7:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

www.compassitesinc.com

Analyze Trends

Top NewsQuery Word Completion

Free-text Queries Advanced Query Operators

Indices

Customize Packages

Client ProfileSTOXX Ltd. is subsidiary of Switzerland Stock Exchange focused on generating stock indices.. STOXX has been at the forefront of market developments and has continuously expanded its portfolio of innovative indices. STOXX operates globally across all asset classes.

Technology Used:Liferay, Tomcat Server, Apache Server, Oracle 11g, Solr, Amazom S3 Web Server, SpringMVC, Jquery, Hibernet, Bootstrap

Business Situation and Solution ApproachSTOXX Ltd. is a leading index specialist. It is one of the largest index provider covering the world market. Among the multi-faceted solutions implemented for this client was the migration of STOXX’s virtual assets to Amazon Web Services (AWS) on the Cloud. This would improve application fault tolerance, provide the required load balancing capacity for distributing application traffic evenly, enable quick disaster recovery through data backup in multiple servers in multiple geographies, and allow safe and quick migration of mission-critical applications without the necessity of physical storage equipment.

Case Study

Page 8:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

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Client ProfileThe client is a cloud-based company that enables processing, visualization and distribution of big and small data. Their vision is to empower the world to explore and share data by enabling the free flow of visual data among data owners, media, business and consumers.

Technology Used:Adobe Flex, Adobe Life Cycle, Data Services, J2EE, RESTful, web services, HTML5, MySQL, Pentaho and Amazon Web Services

Business Situation and Solution ApproachThe business need was to grow further, in terms of storage, bandwidth and processing capacity called for ad hoc needs for scaling the infrastructure, which was limited by SLAs provided by the infrastructure vendor. Compassites proposed and implemented migration of the whole application stack to the public cloud to ensure elastic load balancing, auto scaling, fault tolerance and high capacity infrastructure. All these efforts helped the client reduce infrastructure costs by half.

Case Study

Page 9:  · We refurbish and revamp your applications to be cloud ready and migrate your targeted ... Issue Resolution Compassites’ engineers use tools and processes to ensure your AWS

About usLike-minded and highly passionate industry veterans founded Compassites in the year 2005. Today, Compassites has evolved into a trusted technology partner to many global companies. It has incubated over 20 startups during its initial years and has a strong startup DNA. Some of the products that Compassites developed during this time include Jiffle and iCharts. Since the past several years, Compassites has been serving enterprises in their digital transformation journey. The company’s focus on cutting-edge technologies like Mobility, Data Analytics, Cloud and Portals form the foundation of its digital transformation journey.

During the past 10 years, Compassites has served many organizations in the US, Europe, Singapore and India, in their product development, application development and maintenance endeavours. Compassites has acted in the capacity of advisor and technology partner while building and maintaining these products and applications.

Bangalore, India

IBC Knowledge Park, Tower C,4th Floor,Bannerghatta Main Road,Bengaluru – 560029,Karnataka, India.

+91-80-4663 [email protected]

United States

3500S, Dupont Highway.Dover, Delaware -19901

[email protected]

Singapore

Compassites Technology Solutions,International Plaza, #10,Anson Road, #03-50,Singapore 079903

+65-67186204 I [email protected]

Compassites Software Solutions Pvt. Ltd.

Our Clients across the world

www.compassitesinc.com