wearables: a show & tell with user stories
TRANSCRIPT
Wearables: a show & tell with user storiesAmy Higgott @amyhiggott
James Medd @jamesmedd
Lucy Buykx @lucybuykx
14 September 2015
What is it good for?
Amy Higgott@amyhiggott
Delightful Stuff
Watch faces and animations
Activity Progress Notifications
Frustrating Stuff
Unwanted Notifications(or useless notifications)
Poor battery life……but not on the watch
What do I want?• The time• Notifications
o Written communicationo Events
• Simple fitness tracker o Distanceo Heart rate
• Fits my wrists• Doesn’t cost £300.
‘Workout’Apple WatchiPhone 5C
‘S Health’Samsung Galaxy Gear
Fit Samsung Galaxy S6
What I want out of wearables…
James Medd@jamesmedd
Battery life✔
OLED display✘
Sensors✘
I love having my phone in my
pocket!
I’d love to rescue the dying art of conversation…
‘Polite connectivity’
The ‘Glance’ misnomer
I’m a considerate (and safety-conscious) pedestrian
Source: https://fishypinkylittleanddinky.wordpress.com/2014/09/07/friends-dont-let-friends-text-and-walk/
Notifications ✔Contextual interactions ✔Mini-apps ✘
Touch too much
“We’ve moved pretty quickly from notifications as signposts, to
containers (cards) that include content, and actions on that
content.”Paul Adams -
https://blog.intercom.io/the-end-of-apps-as-we-know-them/
Great UI is invisibleLucy Buykx
@lucybuykx
It’s not just the apps…
Ergonomics
Deep understanding of users’ values…
Quantified Self• Always asking questions… • Does coffee actually improve mental
performance?
But…I’m also pretty lazy!
• Collating data is manual and laborious
• Wearables gives opportunity to be always on and saving me work!
Bit of a Fitbit obsession…
Jan – Fitbit One
Apr – 2nd Fitbit One
Jul Oct
Jan
Apr – Fitbit Zip
Jul Oct
Jan
Apr
Jul Oct
Jan – Fitbit Surge
Apr – 2nd Fitbit Zip
Jul Oct
2012
2013
2014
2015
Data goodness is all important!
Fitbit Nike Fuel Strava
Fitbit is:• Easy to wear• Reliable• Great app and graphing• Data can be grabbed for more work
• Single function and it does it really well
Fitbit constraints• Landlocked• Food entry is manual process
• Fitbit surge promises more!
UX problems• Ergonomics terrible• Notifications not much better• UI gestures difficult to implement in
context (some invisible)
• Still landlocked!
Garmin Swim
Delightful, very specific device• Robust• Fantastic data• Really fast and reliable sync with ANT
• Shocking process to set up
Misfit Speedo Shine
Beautiful device & interaction• Water & land activities• Multi attachments to capture
different types of activities
• But…
18:12 – Daily goal met! 06:26 – it’s gone
Over to you…