Web 2.0: Making the Web Work for You - Illustrated

Unit C: Collaborating and Sharing Information

Objectives

View government Web sites

Understand business and Web 2.0

Schedule meetings

Brainstorm solutions

Use online polling

Web 2.0: Making the Web Work for You, Illustrated

Objectives (cont’d)

Use collaborative software

Present your work

Web 2.0: Making the Web Work for You, Illustrated

Viewing Government Web Sites

Technology Uses

Blogs

Microblogs (Twitter tweets)

Public relations tools

Podcasts Convey information

RSS feeds (really simple syndication)

Immediate notification of updates

Subscription-based

Social networks (Facebook, LinkedIn)

Virtual worlds

Communication and connection

Job postings

Attend virtual meetings

Wikis (Intellipedia) Share information and plan operations

Web 2.0: Making the Web Work for You, Illustrated

Viewing Government Web Sites

Web 2.0: Making the Web Work for You, Illustrated

Understanding Business and Web 2.0

First impressions count

Customers want to see the latest technology

Web 2.0: Making the Web Work for You, Illustrated

Understanding Businessand Web 2.0

Customers have power Conversational search engines

Good business is about survival of the quickest

Free products and services attract paying customers Data mining

Web 2.0: Making the Web Work for You, Illustrated

Scheduling Meetings

Find a convenient meeting time

Confirm the location of the meeting

Start a meeting with an agenda

Web 2.0: Making the Web Work for You, Illustrated

Scheduling Meetings

Web 2.0: Making the Web Work for You, Illustrated

Scheduling Meetings

Ensure that every meeting attendee understands his or her responsibilities Assign a moderator Set ground rules for discussion Designate someone to record meeting

minutes

Summarize decisions made at the meeting Action items

Web 2.0: Making the Web Work for You, Illustrated

Brainstorming Solutions

Brainstorming A group articulates an issue and then

approaches it from many different angles Participants have common goal of finding

the best solution

Advantages of brainstorming Multiple perspectives Equal participation

Web 2.0: Making the Web Work for You, Illustrated

Brainstorming Solutions

Moderating an online brainstorming session Set rules ahead of time

• Ban negative or critical comments• Promote ideas from each participant• Set a time limit

Narrowing down the results Certain ideas are likely to take the forefront Ideas can be put to a vote, if needed

Web 2.0: Making the Web Work for You, Illustrated

Using Online Polling

Are your polling questions objective (without bias)? Beware of push polls

Does your poll reflect a wide sampling of the population, or is it limited?

Does your poll allow people to vote more than once?

Web 2.0: Making the Web Work for You, Illustrated

Using Online Polling

Is your polling tool up to the task? Responding to a poll Displaying results of a poll

• Summary table• CSV (comma separated value) file to open

in Excel

Web 2.0: Making the Web Work for You, Illustrated

Using Online Polling

Displaying results of a poll

Web 2.0: Making the Web Work for You, Illustrated

Using Online Polling

Viewing polling summary in a table format

Web 2.0: Making the Web Work for You, Illustrated

Using Collaborative Software

Cloud computing Service where software and user files are

stored on a server on the Web rather than locally on a hard drive or company server

Disadvantages of cloud computing Doesn’t work well with low-speed

connections Can be slow May have limited features

Web 2.0: Making the Web Work for You, Illustrated

Using Collaborative Software

Benefits of using collaborative software Access to documents from anywhere at any

time• Software as a Service (SaaS): Use and pay

for software on demand, only as needed Document and site security Cost savings Simultaneous document editing and version

control Flexibility

Web 2.0: Making the Web Work for You, Illustrated

Presenting Your Work

Define individual roles for group members Recognize and take advantage of individual

members

Rehearse the presentation

Set up the right equipment

Choose an online collaborative tool

Presentation tools of the future Voicethread.com Prezi (prezi.com)

Web 2.0: Making the Web Work for You, Illustrated

Presenting Your Work

Factors to consider when choosing an online collaboration tool

Web 2.0: Making the Web Work for You, Illustrated

Presenting Your Work

Example of an online collaboration tool (WebEx)

Web 2.0: Making the Web Work for You, Illustrated

Summary

Governments use the Web to:

Convey information to the public; educate citizensShare data within their organizationsProvide online services that cut down on bureaucracyRaise election funds and “get out the message”

Businesses use the Web to:

Get feedback from customersEducate and respond to consumersAnswer customer questions (live chat)Implement changes quicklyMarket products (social networking sites)Improve brand recognition; encourage brand loyalty

Educational institutions use the Web to:

Provide virtual classroomsPost assignments, lectures, and resourcesEnable students to work together in groups, share information, critique each other’s work, and produce group projects

Web 2.0: Making the Web Work for You, Illustrated

Summary (cont’d)

Many Web 2.0 scheduling tools are free

Brainstorming on the Web lets a group put their virtual heads together to solve problems and innovate

Use online polling to get answers more quickly

Web 2.0: Making the Web Work for You, Illustrated

Summary (cont’d)

Collaborative software provides online document-editing and storage services, which give users the ability to: Access and edit documents from any

computer, anywhere Collaborate with others on document

revisions (cloud computing)

Web 2.0 can help organize presentations and share information in real time

Web 2.0: Making the Web Work for You, Illustrated