web booking expert brochure 2014

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With you at every turn on your path to success

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Our latest brochure from Web Booking Expert

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Page 1: Web Booking Expert brochure 2014

With you at every turn on your path to success

Page 2: Web Booking Expert brochure 2014

We are WEB BOOKING EXPERT - a young and dynamic company with 40 fully dedicated specialists, all passionate about IT and possessing a strong technological expertise. After being in the forefront of custom XML integrations with hotel service providers since 2003 we have launched our own innovative travel platform in 2009, by now successfully implementing over 30 projects of various range and complexity.

Our travel industry software is providing fast and reliable booking engines to travel agents and tour operators worldwide thus enabling them to grow in the highly competitive online travel industry.

By this time we have completed numerous integrations of our online travel system with travel products from more than 40 international suppliers of hotels, flights, car rentals, transfers, insurances and we offer them to our clients through a fully web based reservation and distribution engine.

Moreover, we provide travel agents with all the appropriate tools that make the booking process faster and more simple and to fully administrate and control their online operations (search, book, manage and distribute travel products by themselves or through reseller networks – B2B, B2C, White Label, Call Center, XML Out).

We successfully serve 35 customers in 21 markets worldwide from our headquarters in Bucharest, Romania. A new branch has recently opened in Dubai, UAE planning to have direct contacts with the travel agents and wholesalers in the Middle Eastern region and help them increase their sales. Our mission is to create such a robust and quality travel platform that makes a technical contribution for a large array of customers worldwide at a fraction cost of our competitors.

Nice To Meet YouWe are the experts in travel booking software

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It is not only the competitive prices that we value the most about our technology partner, but also their vision of the future that made possible for us to grow very fast on the Romanian market and consolidate our leader position.

We have a long and strong partnership, basically we have grown together: first our system and our company as a consequence.

Marian Capatina, Hotelcon

Page 3: Web Booking Expert brochure 2014

We are WEB BOOKING EXPERT - a young and dynamic company with 40 fully dedicated specialists, all passionate about IT and possessing a strong technological expertise. After being in the forefront of custom XML integrations with hotel service providers since 2003 we have launched our own innovative travel platform in 2009, by now successfully implementing over 30 projects of various range and complexity.

Our travel industry software is providing fast and reliable booking engines to travel agents and tour operators worldwide thus enabling them to grow in the highly competitive online travel industry.

By this time we have completed numerous integrations of our online travel system with travel products from more than 40 international suppliers of hotels, flights, car rentals, transfers, insurances and we offer them to our clients through a fully web based reservation and distribution engine.

Moreover, we provide travel agents with all the appropriate tools that make the booking process faster and more simple and to fully administrate and control their online operations (search, book, manage and distribute travel products by themselves or through reseller networks – B2B, B2C, White Label, Call Center, XML Out).

We successfully serve 35 customers in 21 markets worldwide from our headquarters in Bucharest, Romania. A new branch has recently opened in Dubai, UAE planning to have direct contacts with the travel agents and wholesalers in the Middle Eastern region and help them increase their sales. Our mission is to create such a robust and quality travel platform that makes a technical contribution for a large array of customers worldwide at a fraction cost of our competitors.

Nice To Meet YouWe are the experts in travel booking software

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It is not only the competitive prices that we value the most about our technology partner, but also their vision of the future that made possible for us to grow very fast on the Romanian market and consolidate our leader position.

We have a long and strong partnership, basically we have grown together: first our system and our company as a consequence.

Marian Capatina, Hotelcon

Page 4: Web Booking Expert brochure 2014

Our Travel Technology Solutions The success of your online business depends on the use of innovative technology.We provide you with all the necessary tools to optimize your return on investment.

Product Features and Benefits:

• XML API integrations with multiple leading suppliers and GDSs• Integrations with multiple online payment gateways• Inventory management (directly contracted suppliers, online XML suppliers)• Price control (own negotiated rates with each supplier based on direct agreements, mark-ups, affiliate commissions)• Comprehensive booking management (real time access to online bookings, availability of stock, cancellation policies, business rules)• Unique mid and back office tools (mini CRM module, corporate module, in-house bookings module, suppliers management)• Unlimited travel agents and sub-agents and control on permission levels• Multiple languages and currencies in the booking engine• Advanced reporting and finance tools• Unlimited White Label / Affiliate modules for B2B2B or B2B2C• TripAdvisor reviews for richer content

Product Features and Benefits:

• XML API integrations with multiple leading suppliers and GDSs• Integrations with multiple online payment gateways• Inventory management (directly contracted suppliers, online XML suppliers)• Price control (own negotiated rates with each supplier based on direct agreements, mark-ups, affiliate commissions)• Dedicated back-office• User-friendly front and back-end interfaces (filters, maps, POIs)• Multiple languages and currencies in the booking engine• Membership feature for all your corporate clients• Secure authentication via HTTPS hosting for all website pages• Presentation website implementation and instant connection with B2C system via API• TripAdvisor reviews for richer content• On request bookings with credit card payment

B2B Reservation SystemWeb Booking Expert B2B Reservation System is the perfect platform for all modern travel agent and tour operator companies, a flexible and modular management software that supports all the steps of a travel business process.

Our B2B System offers your travel agents access into our web based booking engine so they can search and book your travel services in the name of their clients. Your agents will have real

time access to making online bookings through a control panel from which they can manage all the reservation processes and also their sub-agents and operators.

B2C Internet Booking System

Web Booking Expert B2C Internet Booking System is a user-friendly interface that allows selling travel products to end-customers directly on the travel portal website. The engine is connected via the newest API with multiple travel services providers (hotels, flights, transfers, tours) and also GDSs (Galileo, Worldspan) and it’s easily managed from it’s own dedicated back-office system, having at

the same time front and back-end interfaces, multi-currency and multi-language support.

Our B2C Internet Booking System offers the right tools that make the booking process faster and more simple for all kinds of clients - corporate or end-customers.

Web Booking Expert B2B and B2C Reservation Systemscan be acquired both under license or commission pricing plans !

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Page 5: Web Booking Expert brochure 2014

Our Travel Technology Solutions The success of your online business depends on the use of innovative technology.We provide you with all the necessary tools to optimize your return on investment.

Product Features and Benefits:

• XML API integrations with multiple leading suppliers and GDSs• Integrations with multiple online payment gateways• Inventory management (directly contracted suppliers, online XML suppliers)• Price control (own negotiated rates with each supplier based on direct agreements, mark-ups, affiliate commissions)• Comprehensive booking management (real time access to online bookings, availability of stock, cancellation policies, business rules)• Unique mid and back office tools (mini CRM module, corporate module, in-house bookings module, suppliers management)• Unlimited travel agents and sub-agents and control on permission levels• Multiple languages and currencies in the booking engine• Advanced reporting and finance tools• Unlimited White Label / Affiliate modules for B2B2B or B2B2C• TripAdvisor reviews for richer content

Product Features and Benefits:

• XML API integrations with multiple leading suppliers and GDSs• Integrations with multiple online payment gateways• Inventory management (directly contracted suppliers, online XML suppliers)• Price control (own negotiated rates with each supplier based on direct agreements, mark-ups, affiliate commissions)• Dedicated back-office• User-friendly front and back-end interfaces (filters, maps, POIs)• Multiple languages and currencies in the booking engine• Membership feature for all your corporate clients• Secure authentication via HTTPS hosting for all website pages• Presentation website implementation and instant connection with B2C system via API• TripAdvisor reviews for richer content• On request bookings with credit card payment

B2B Reservation SystemWeb Booking Expert B2B Reservation System is the perfect platform for all modern travel agent and tour operator companies, a flexible and modular management software that supports all the steps of a travel business process.

Our B2B System offers your travel agents access into our web based booking engine so they can search and book your travel services in the name of their clients. Your agents will have real

time access to making online bookings through a control panel from which they can manage all the reservation processes and also their sub-agents and operators.

B2C Internet Booking System

Web Booking Expert B2C Internet Booking System is a user-friendly interface that allows selling travel products to end-customers directly on the travel portal website. The engine is connected via the newest API with multiple travel services providers (hotels, flights, transfers, tours) and also GDSs (Galileo, Worldspan) and it’s easily managed from it’s own dedicated back-office system, having at

the same time front and back-end interfaces, multi-currency and multi-language support.

Our B2C Internet Booking System offers the right tools that make the booking process faster and more simple for all kinds of clients - corporate or end-customers.

Web Booking Expert B2B and B2C Reservation Systemscan be acquired both under license or commission pricing plans !

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Page 6: Web Booking Expert brochure 2014

Product Features and Benefits:

• Multiple languages and currencies• Unlimited hotels and suppliers log in• Room types, occupancies, meal types management• Multiple rate plans set up• Multiple nationalities pricing structure• Allotment management (allocation or free sale)• Release date, block rooms, black-out dates set up• Special offers mechanism allowing non-cumulative offers • Cancellation policies and child policies• Reservation management (cancel, confirm bookings)• User role management (allocate rights and restrictions to each user)• Access granted to individual hotels to manage their own allotments and rates• Channel Management integration to better manage your Hotel Extranet System

Product Features and Benefits:

• Manage, monitor and maintain all your travel suppliers with one single integrated solution• Effective cost savings and short time-to-market delivery abilities• Full search and booking process with no redirects to suppliers’ systems• No need of IT staff work to handle the XML connections • Double or triple your return on IT investment• Work on own negotiated NET RATES with suppliers• No mark-ups, no commissions

Hotel Extranet SystemWeb Booking Expert Hotel Extranet System is acting as one single application that allows travel agents to upload their own contracted hotels (suppliers) and manage their data (allotments, rates, special offers, policies, etc).

It is a stand alone web-based system which can be connected directly to a B2B or B2C reservation software or it can be offered to 3rd parties via API integration, each with different rates (net or with mark-ups).

Our Hotel Extranet System has improved overall user experience with easy to use business logic, giving clients the possibility to better manage their rates and contracts with each hotel and grant

access in a single system to more users at the same time for which they can define special roles and permissions.

XML Gateway Web Booking Expert XML Gateway is a multi-supplier travel resources hub which integrates into one single platform more than 30 hotel suppliers and delivers them in a unified XML structure that can be connected to

any booking engine back-office and added to current inventory.

With only one integration you can save time and money simplifying simultaneous interaction with travel product suppliers as you won’t be needing to integrate internally each individual supplier, thus starting to offer more content to your customers at the time.

Due to our business model, you have full control of the prices as the suppliers agreements remain unchanged: negotiate your own NET RATES with each supplier in order to keep your price

and commercial strategy unaltered.

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Page 7: Web Booking Expert brochure 2014

Product Features and Benefits:

• Multiple languages and currencies• Unlimited hotels and suppliers log in• Room types, occupancies, meal types management• Multiple rate plans set up• Multiple nationalities pricing structure• Allotment management (allocation or free sale)• Release date, block rooms, black-out dates set up• Special offers mechanism allowing non-cumulative offers • Cancellation policies and child policies• Reservation management (cancel, confirm bookings)• User role management (allocate rights and restrictions to each user)• Access granted to individual hotels to manage their own allotments and rates• Channel Management integration to better manage your Hotel Extranet System

Product Features and Benefits:

• Manage, monitor and maintain all your travel suppliers with one single integrated solution• Effective cost savings and short time-to-market delivery abilities• Full search and booking process with no redirects to suppliers’ systems• No need of IT staff work to handle the XML connections • Double or triple your return on IT investment• Work on own negotiated NET RATES with suppliers• No mark-ups, no commissions

Hotel Extranet SystemWeb Booking Expert Hotel Extranet System is acting as one single application that allows travel agents to upload their own contracted hotels (suppliers) and manage their data (allotments, rates, special offers, policies, etc).

It is a stand alone web-based system which can be connected directly to a B2B or B2C reservation software or it can be offered to 3rd parties via API integration, each with different rates (net or with mark-ups).

Our Hotel Extranet System has improved overall user experience with easy to use business logic, giving clients the possibility to better manage their rates and contracts with each hotel and grant

access in a single system to more users at the same time for which they can define special roles and permissions.

XML Gateway Web Booking Expert XML Gateway is a multi-supplier travel resources hub which integrates into one single platform more than 30 hotel suppliers and delivers them in a unified XML structure that can be connected to

any booking engine back-office and added to current inventory.

With only one integration you can save time and money simplifying simultaneous interaction with travel product suppliers as you won’t be needing to integrate internally each individual supplier, thus starting to offer more content to your customers at the time.

Due to our business model, you have full control of the prices as the suppliers agreements remain unchanged: negotiate your own NET RATES with each supplier in order to keep your price

and commercial strategy unaltered.

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Page 8: Web Booking Expert brochure 2014

Product Features and Benefits:

• The most possible SEO friendly CMS platform available online • Fully flexible design and a very high palette of already made design templates • Easy to use CMS platform for non-technical individuals • Unlimited flexibility in adding pages and sub pages and in managing the online presence of the company• Update content, static pages and banners management• Automated updates in CMS for special offers and top destinations defined in back-office• Possibility to extend features upon client’s needs• Very low price point as it comes on top of Web Booking Expert software service package

Product Features and Benefits:

• Create own geography hierarchical structure and cross reference 3rd party destinations to it• Unlimited levels below countries• Cross reference 3rd parties hotels to own hotels within the already mapped destination• Create 3rd party hotel in local database directly from the mapping tool• Unique master hotel ID with corresponding hotels from 3rd party inventory• Manage static data information for a master property (name, stars, description, photos, etc)• Overwrite static data from 3rd party properties with own ones or the other way around• Export / import resulted database via Excel or XML to any Internet Booking Engine• No destination and hotel content duplication• Intuitive and easy to use for non-technical individuals• Time effective system due to unique algorithm proposing the cross reference and helping you in your mapping decisions

Channel Manager IntegrationsWith a single XML connection to any channel management platform you can connect your Extranet

System to a huge inventory of hotels in preferred destinations and populate the hotels content in your databases of either B2B or B2C booking engines, whichever your business model is. This connection will avoid the time challenging task of trying to manually update countless hotel booking channels (via Extranet or even via e-mail and phone calls).

Web Booking Expert provides you with flexible API (push / pull) that can connect to each channel manager to grant your travelers with access to the full range of inventory available in some locations

with less and less booking errors.

CMS IntegrationsWeb Booking Expert has implemented a CMS (Content Management System) via API integration for its clients, both in the B2B and B2C environments. The WordPress platform, an open-source CMS, is available for installation and customization for any user that either wants to create a brand new travel website fast and within budget or is interested in managing the content from his already created booking portal.

Using a platform like WordPress with 10 years of solid experience, updates and enhancements users can ex-pect a user friendly system, a great user experience and most of all various features for both developers AND non-technical users. Also, WordPress is especially well suited for boosting any site’s rank in search engines helping users to manage their content on their website and track and report on marketing activities.

Mapping ToolWeb Booking Expert Mapping Tool is a one of it’s kind mechanism that helps you efficiently

manage your travel inventory across multiple sources (directly contracted hotels and 3rd party XML suppliers) by allowing you to create your own database and avoid content duplication.

Our Mapping Tool contains two complete modules (destination and hotel mapping mechanism) and is fully integrated with our B2B and B2C Reservation Systems, possessing at the same time

the possibility to be successfully exported / imported and used in any other Internet Booking Engine available on the market.

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Product Features and Benefits:

• Real time inventory • Elimination of losses due to allocation of inconsistent/incorrect room rates. • Removal of revenue loss due to delayed cancellations • Eliminating the risk of overbooking• Fast and easy multiple rates updating from the hotels to support rate parity• Control of the appropriateness of the tariffs set by the hotels• Easy access to broader room inventory and rates for promotions and sales• No need of installation, accessible from any PC with internet connection

Page 9: Web Booking Expert brochure 2014

Product Features and Benefits:

• The most possible SEO friendly CMS platform available online • Fully flexible design and a very high palette of already made design templates • Easy to use CMS platform for non-technical individuals • Unlimited flexibility in adding pages and sub pages and in managing the online presence of the company• Update content, static pages and banners management• Automated updates in CMS for special offers and top destinations defined in back-office• Possibility to extend features upon client’s needs• Very low price point as it comes on top of Web Booking Expert software service package

Product Features and Benefits:

• Create own geography hierarchical structure and cross reference 3rd party destinations to it• Unlimited levels below countries• Cross reference 3rd parties hotels to own hotels within the already mapped destination• Create 3rd party hotel in local database directly from the mapping tool• Unique master hotel ID with corresponding hotels from 3rd party inventory• Manage static data information for a master property (name, stars, description, photos, etc)• Overwrite static data from 3rd party properties with own ones or the other way around• Export / import resulted database via Excel or XML to any Internet Booking Engine• No destination and hotel content duplication• Intuitive and easy to use for non-technical individuals• Time effective system due to unique algorithm proposing the cross reference and helping you in your mapping decisions

Channel Manager IntegrationsWith a single XML connection to any channel management platform you can connect your Extranet

System to a huge inventory of hotels in preferred destinations and populate the hotels content in your databases of either B2B or B2C booking engines, whichever your business model is. This connection will avoid the time challenging task of trying to manually update countless hotel booking channels (via Extranet or even via e-mail and phone calls).

Web Booking Expert provides you with flexible API (push / pull) that can connect to each channel manager to grant your travelers with access to the full range of inventory available in some locations

with less and less booking errors.

CMS IntegrationsWeb Booking Expert has implemented a CMS (Content Management System) via API integration for its clients, both in the B2B and B2C environments. The WordPress platform, an open-source CMS, is available for installation and customization for any user that either wants to create a brand new travel website fast and within budget or is interested in managing the content from his already created booking portal.

Using a platform like WordPress with 10 years of solid experience, updates and enhancements users can ex-pect a user friendly system, a great user experience and most of all various features for both developers AND non-technical users. Also, WordPress is especially well suited for boosting any site’s rank in search engines helping users to manage their content on their website and track and report on marketing activities.

Mapping ToolWeb Booking Expert Mapping Tool is a one of it’s kind mechanism that helps you efficiently

manage your travel inventory across multiple sources (directly contracted hotels and 3rd party XML suppliers) by allowing you to create your own database and avoid content duplication.

Our Mapping Tool contains two complete modules (destination and hotel mapping mechanism) and is fully integrated with our B2B and B2C Reservation Systems, possessing at the same time

the possibility to be successfully exported / imported and used in any other Internet Booking Engine available on the market.

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ww

w•w

be•tr

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Product Features and Benefits:

• Real time inventory • Elimination of losses due to allocation of inconsistent/incorrect room rates. • Removal of revenue loss due to delayed cancellations • Eliminating the risk of overbooking• Fast and easy multiple rates updating from the hotels to support rate parity• Control of the appropriateness of the tariffs set by the hotels• Easy access to broader room inventory and rates for promotions and sales• No need of installation, accessible from any PC with internet connection

Page 10: Web Booking Expert brochure 2014

Our Professional Advantages We are with you at every turn, ready to help you achieve success

What sets us apart from our competition?• Smart Business Advice - After listening carefully to your business objectives and learn about your needs and expectations we are able to give you the smartest advice regarding the most appropriate solution for you. We are a team of top travel technology experts, we are intuitive and friendly and we are able to deliver all the valuable information for your travel business.

• Best Customer Service - We strive to achieve perfection whenit comes to keeping you in the loop with everything that is happeningwith your project. We constantly communicate our progress and weare always close to you and your requirements.

• All-in-One Contract - Our contracting offer includes 12 monthsof Hosting, Maintenance, Support and Training for your technologicalplatform so you can focus on growing your business.

• Continuous System Upgrades - We have a flexible systemmeaning that every 4 months a new set of features will be availableto you and your clients. This is how we help your business evolveand keep your system up to date with the latest technologies.

Identifying the best travel software solution throughout similar products that promise similar advantages: that’s a major challenge for most companies in the travel marketplace. The decision to invest in technology involves more than finding a good working booking system and a fast quality service; resources, know-how and support at the most competitive prices are needed also in order to drive profitability.

Web Booking Expert In Facts And Figures:

• Experts in IT software since 2003• Travel platform launched in 2009• 40 full time employees• Long term and loyal customer relations • 40 suppliers of travel services worldwide• 35 clients (from 25 last year) in 21 countries:UK, Canada, USA, Romania, UAE, Russia, Lebanon, Alger, Malta, Saudi Arabia, Greece, Portugal, Latvia,Ireland, Czech Republic, Italy, Israel, Seychelles, Mexico, Malaysia, Turkey.

Brand New Office In Dubai - Come Visit UsWe address travel entrepreneurs in The Middle East with more than a great product offer that helps them break and grow in a highly competitive industry, but also with connection to the travel market players all around the world, with consultancy, support, and trainings in the field directly from the local office placed in the heart of the business world – Dubai Internet City.

Our business model implies NET RATES for the travel agent and guarantees no hidden costs or commissions nor interference in their operational activities.

New Partnerships:

Our Targeted Clients: • Online Travel Agents• Traditional Travel Agents• Tour Operators• Travel Wholesalers• Hotel Consolidators• Travel Services Resellers

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Page 11: Web Booking Expert brochure 2014

Our Professional Advantages We are with you at every turn, ready to help you achieve success

What sets us apart from our competition?• Smart Business Advice - After listening carefully to your business objectives and learn about your needs and expectations we are able to give you the smartest advice regarding the most appropriate solution for you. We are a team of top travel technology experts, we are intuitive and friendly and we are able to deliver all the valuable information for your travel business.

• Best Customer Service - We strive to achieve perfection whenit comes to keeping you in the loop with everything that is happeningwith your project. We constantly communicate our progress and weare always close to you and your requirements.

• All-in-One Contract - Our contracting offer includes 12 monthsof Hosting, Maintenance, Support and Training for your technologicalplatform so you can focus on growing your business.

• Continuous System Upgrades - We have a flexible systemmeaning that every 4 months a new set of features will be availableto you and your clients. This is how we help your business evolveand keep your system up to date with the latest technologies.

Identifying the best travel software solution throughout similar products that promise similar advantages: that’s a major challenge for most companies in the travel marketplace. The decision to invest in technology involves more than finding a good working booking system and a fast quality service; resources, know-how and support at the most competitive prices are needed also in order to drive profitability.

Web Booking Expert In Facts And Figures:

• Experts in IT software since 2003• Travel platform launched in 2009• 40 full time employees• Long term and loyal customer relations • 40 suppliers of travel services worldwide• 35 clients (from 25 last year) in 21 countries:UK, Canada, USA, Romania, UAE, Russia, Lebanon, Alger, Malta, Saudi Arabia, Greece, Portugal, Latvia,Ireland, Czech Republic, Italy, Israel, Seychelles, Mexico, Malaysia, Turkey.

Brand New Office In Dubai - Come Visit UsWe address travel entrepreneurs in The Middle East with more than a great product offer that helps them break and grow in a highly competitive industry, but also with connection to the travel market players all around the world, with consultancy, support, and trainings in the field directly from the local office placed in the heart of the business world – Dubai Internet City.

Our business model implies NET RATES for the travel agent and guarantees no hidden costs or commissions nor interference in their operational activities.

New Partnerships:

Our Targeted Clients: • Online Travel Agents• Traditional Travel Agents• Tour Operators• Travel Wholesalers• Hotel Consolidators• Travel Services Resellers

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Page 12: Web Booking Expert brochure 2014

Let’s Share Together:

BUCHAREST OFFICE

18-18A Vulturilor St. District 3, RomaniaT: +40 312 257 131F: +40 312 257 132www•wbe•travel

DUBAI OFFICE

Dubai Internet City 12Floor 4, Office 405T: + 971 50 879 94 95 www•ar•wbe•travel

[email protected]