Dragon’s Den Procedures2014-2015

Order Processing Event Orders

Pink ticket goes to customer Yellow ticket stays in the book White ticket gets placed in the Orders to be Processed side of the folder

1. Accounting department will create an invoice for the order that will be stapled/taped to the plastic bag

2. Packaging department neatly folds the items, puts them in a plastic bag, and takes them to the main office (location subject to change)

3. Inventory will update inventory changes in MBC page4. Web design will update inventory on the website 5. White ticket goes in the completed side of the folder

Website Orders1. Web design prints off the order and places it in the Orders to be Processed side of the

folder2. Accounting department will create an invoice for the order that will be stapled/taped to

the plastic bag3. Packaging department neatly folds the items, puts them in a plastic bag, and takes them

to the main office (location subject to change)4. Inventory will update inventory changes in MBC page5. Printed order goes in the completed side of the folder

Event orders that were paid for and filled at event1. Inventory department needs to take the white ticket from Orders to be Processed side

of the folder and change MBC inventory 2. Web design will then make changes the web site 3. Accounting will take the white tickets and count money-any discrepancies must be

reported to Mrs. Bechtel immediately4. When finished both tickets go into the completed side of the folder

Order Sales Products sold by Mrs. Bechtel

Mrs. Bechtel will write a receipt in the appropriate receipt book, and put receipt in orders received folder

Students will follow the same process as event orders above

Selling at Events Make a list of everyone who is working the event Before selling at an event, check out products with manager Manager will put checked out items on the events spreadsheet on the Dragon’s Den

computer Students attending events are responsible for keeping track of product description, sizes,

and “PAID” for all items that they sell in the receipt book Cash box needs to be taken to designated teacher at the end of each event

Payments on Account All payments received through corporation mail must be in the form of a check Payments must be recorded with the accounting department and white receipt marked

paid

Return Policy – Cash and Carry Only store manager can handle a return Customer must have original receipt Manager must write new receipt in the returns receipt book Adjust the inventory, MBC and Dragon’s Den Website

Sales Report The Dragon’s Den Manager creates all sales reports He will then inform the class every Friday (post a copy)

Summary collection form On Thursdays the accounting department will post all sales, double-check money/checks,

and fill out the summary collection form Mrs. Bechtel will check summary collection form and take down to Mrs. Niehoff

Inventory Physical inventory is taken every Thursday. Any discrepancies must be reported to Mrs.

Bechtel immediately.

New Products Inventory Department will take items out of the box, inspect them, and compare physical

inventory to invoice. Any discrepancies will be brought to Mrs. Bechtel’s attention immediately. If inventory is as it should be, the MBC Inventory page should be updated.

Accounting Department will fill out a Purchase Order/Request to Purchase depending on the sale

Marketing department will photograph new items. Photos will be added the shared Google Drive so the Web Design and Inventory Department can access them.

Marketing Department will also come up with at least one new marketing campaign for each shipment.

Web Design will add new products to website.