Thinking about a sales career?Think FedEx Express!A sales career at FedEx Express gives you the pride, stability and security of working for one of the world’s super brands, as well as a genuine opportunity to develop and grow your career.As part of a leading worldwide organisation you will have the reassurance that there will be support and encouragement along the way. FedEx has an international reputation for exceptional customer service – quite simply, we’re about ‘putting people first’ and that means we truly value our staff as well as our customers.

But don’t just take our word for it. Hear what our Sales Professionals have to say:Giles Scott (from Customer Services to Telesales, to Field Sales, to Business Development and now in a Sales facilitator role)

“I am now in my 14th year at FedEx and enjoying my 9th position. Each role has been as a result of career progression. Today, as a Sales Facilitator supporting the education and development of the sales force, I recognise I have been given opportunities at all stages of my career to further myself. I have consistently been supported in learning or developing the skills required to get to my next career step. FedEx works hard to support individuals in their current roles and as an organisation there is a structure and culture to ensure those who wish to progress are given all the necessary support they need to achieve their career ambitions.”

iLead is our programme to help develop our people into management careers whereby you will have exposure to a variety of learning and self-development experiences and access to development resources and our best manager.

Ché van Wijngaarden (From Account Executive to Sales Facilitator, to Sales Management)

“When I joined FedEx, I started as an Account Executive in 2003, I progressed to Senior Account Executive and then into a Facilitator role with the Sales Learning and Development team. I completed the Management Programme and now I manage a team of Inside Sales and Sales Support Professionals. Every day brings a new and exciting challenge. The role allows me to help drive the business forward and gives me the opportunity to support and develop team members. Celebrating my 10th anniversary with FedEx my career to date demonstrates the

strong FedEx culture of providing opportunities for learning and career development. ”

So, where do you begin?The hardest part of setting out on a journey is choosing to take the first step. We make that choice an easy one, by providing you with all the support and training you need to develop your career with us from the very start.

Danny Inglis (From Telesales, to Field Sales to Global Sales)

“I joined FedEx in October 2002 after finishing University, in the Inside Sales team. With the support of my team leader, I successfully applied for a position in London as an Associate Account Executive. I progressed from Associate to Senior, working for several different managers, each supporting my career development goals. I am now a Senior Global Solution Sales Executive in the Fashion & Luxury Goods team and I strongly believe that there continues to be excellent opportunities for both personal and professional development within FedEx”.

Liza May Senior Account Executive

“I have just celebrated my 11 years with FedEx after ANC was acquired by FedEx in 2006. My career began in Customer Services through to depot administration, indoor and field account management. With the support of FedEx and as a result of my sales success I was promoted to Senior Account Executive in 2011.”

Zoe Derbyshire (from Telesales to Field Sales to National Account Executive)

“I joined FedEx as an Inside Sales Representative in January2005, after graduating from University. One year in Telesales gave me the experience I needed to progress my career on to the road. With the support of my Manager I applied for a secondment position in Field Sales in Manchester, I was successful in becoming an Associate Account Executive

followed by a promotion to Account Executive and then Senior. Today I work as a National Account Executive and after 8 years working at FedEx I am excited about the future opportunities that this company continues to offer.”

As you can see, at FedEx we provide a learning environment where you can develop the knowledge, skills and behaviour required to create an outstanding customer experience; which in turn supports us all in our goal to be the best in the UK and in EMEA. When you join FedEx,it’s a ‘win-win’ situation!

Our comprehensive in-house training programme includes both classroom and field based training, online skills development, behaviour assessments, as well as coaching and development with bespoke individual development plans.

What does a sales role with FedEx Express look like in reality?Every day will be different, but a typical day might include:

AppointmentsPlanned face to face appointments each day. These will cover a variety of topics including identifying new business opportunities, developing existing accounts, creating and implementing solutions as well as resolving service issues and submitting value propositions.

Prospect callsMaking prospect calls to help develop your new business portfolio and help achieve your targets.

Phone queries Answering customer queries by phone develops your own knowledge. You will be expected to resolve what you can or delegate appropriately.

Follow upsFollowing up your meetings could take place in the office or from home. You will be researching queries, reporting and responding to e-mails.

Administration and planningPlus of course, administration work and scheduling appointments for the coming days and weeks.

If this has attracted you, take a look at the bigger picture and what your overall objectives would be.

Show me the money!What does the package look like?At FedEx we carefully balance your need for a stable income and provide you with the opportunity to increase your earnings through target related incentive bonuses.

Your initial basic salary will be very competitive, based upon your experience and discussions with you during the assessment process. Additionally, you could expect to earn up to a further 34% in commission, which is paid on a quarterly basis.

In addition to the security and support you would expect from a globally renowned organisation, specific benefits include: company car, 25 days holiday (rising to 28 days after 5 years’ service), private medical, a contributory pension scheme, life assurance, personal accident insurance, a tuition refund scheme plus great discounts on shipping and travel.

You will also be provided with the tools, equipment to set up a home office.

Complimented by the focus on the development of your skills as a sales professional, a sales role with FedEx will provide you with the opportunity to advance your career and earnings with one of the world’s strongest and highly regarded brands.

So, can you see yourself:• Managing your own customer database, putting customers at the

heart of everything you do?

• Networking and uncovering new opportunities to increase business?

• Exploiting our full portfolio of services to give customers the best solution?

• Getting every department involved to offer the best solution for your customers?

• Smashing our target to be the best in the UK and EMEA?

Does this sound like you?Then you might like to get to know a bit more about us.

FedEx employs over 3,600 people in the UK nationwide. We currently employ over 30 Inside Sales professionals and over 120 Field Sales professionals around the UK. We value our people and promote diversity in our workplace and in our thinking. We like to think we set challenging but realistic sales goals and we always recognise and reward success.

Where do you go from here?If you are successful following the initial screening stage, you will be invited to participate in our virtual first stage recruitment process, which consists of on line skills and ability testing.

If your application is pursued further, we would then ask you to attend a competency based interview, where you would also be required to deliver a presentation and possibly participate in a role play exercise.

Now you know why you should choose FedEx for your sales career! We look forward to hearing from you soon.