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TRANSCRIPT
Internship ReportOn
Credit Risk Management of National Bank Limited
Submitted by
WWW.ASSIGNMENTPOINT.COM
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Last year Bangladesh Bank undertook a project to review the global best practices in the
banking sector and examines in the possibility of introducing these in the banking
industry of Bangladesh. Four 'Focus Groups' were formed with participation from
Nationalized Commercial Banks, Private Commercial Banks & Foreign Banks with
representatives from the Bangladesh Bank as team coordinators to look into the practices
of the best performing banks both at home and abroad. These focus groups identified and
selected five core risk areas and produce a document that would be a basic risk
management model for each of the five 'core' risk areas of banking. The five core risk
areas are as follows-
a) Credit Risks;
b) Asset and Liability/Balance Sheet Risks;
c) Foreign Exchange Risks;
d) Internal Control and Compliance Risks; and
e) Money Laundering Risks.
Credit Risk Management Bangladesh Bank in one of it’s circular (BRPD Circular no.17) advised the commercial
banks of Bangladesh to put in place an effective risk management system by December,
2003 based on the guidelines sent to them.
I am working in the Credit Department of National Bank Limited. In this report, I will try
to make a comparative analysis between Bangladesh Bank’ suggested best practices
guideline for managing credit risk and National Bank Limited existing credit policy.
1.3 Rationale of the report:
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The internship program is very helpful to bridge the gap between the theoretical
knowledge and real life experience as the part of the Bachelor of Business Administration
(MBA) program. This internship report has been designed to have a practical experience
through the theoretical understanding. For the completion of this internship program I
have been placed in Bank named “National Bank Limited”. I decided to work on the
practices of general banking activities of the bank. The report focuses on the practices of
the general banking activities.
1.4 Objective of the study:
The objective of the internship program is to familiarize students with the real business
situation, to compare them with the business theories & at last stage make a report on
assign task.
Credit Risk Management
The study has been undertaken with the following objectives:
To complete the partial fulfillment of the requirement of MBA Degree
To know the general banking activities of National Bank Ltd
To apprise the principal activities and evaluate performance of the National Bank
Ltd
To analysis the pros and cons of the conventional ideas about credit operation of a
Bank.
To have better orientation on credit management activities specially credit policy
and practices, credit appraisal, credit-processing steps, credit management,
financing in various sector and recovery, loan classification method and practices
of National Bank Limited (NBL).
To compare the existing credit policy of National bank limited with that of best
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Practices guideline given by Bangladesh Bank, the central bank of Bangladesh.
To identify and suggest scopes of improvement in credit management of NBL.
To get an overall idea about the performance of National Bank Ltd.
To fulfill the requirement of the internship program under MBA program
1.5 Scope of the Report:
This internship is a part of Business Administration degree that provides an on the job
experience to students. I was placed at National Bank Limited as an internee for three
months duration. This internship program was my very first on-the-job exposure and
provides me with learning experience and knowledge in several areas. During the first
few week of my internship period, I was able to get accustomed to the working
environment of National Bank Limited. As the internship continued, I not only learned
about the activities and operation of correspondent Bank, but I also gathered some
Knowledge about the basic business activities of banking in first one-month of my
internship period.
Credit Risk Management
This internship report covers all the trade related products handled by “National Bank
Ltd” such as Dispatch, Cash department, Account opening, Cheque clearing, Local
remittance, Accounts, Loan division, Credit card division, Foreign exchange, Western
Money Union etc.
This has been prepared through extensive discussion with bank employees and with the
customer. While preparing this report, I had a great opportunity to have an in depth
knowledge of all the banking activities practices by the “National Bank Ltd”. It also helps
me to acquire a first hand perspective of a leading private banking in Bangladesh.
Generally, by the word “Bank” we can easily understand that the financial institution
deals with money. But there are different types of banks such as; Central Banks,
Commercial Banks, Saving Banks, Investment Banks, Industrial Banks, Cooperative
Banks etc. But we are used the term “Bank” without any prefix, or qualification, it refer
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to the “commercial banks”. Commercial banks are the primary contributions to the
economy of a country. Therefore we can say commercial banks are profit-making
Institutions that hold the deposit of individuals 7 business in checking & savings accounts
and then uses these founds to make loans
Both general public and the government are dependent on the services of banks as the
financial intermediary. As, banks are profit earning concern; they collect deposit at the
lowest possible cost and provides loans and advances at higher cost. The differences
between two are the profit for the bank the bank.
A company can increase efficiency through a number of steps. These include exploiting
economies of scale and learning effects, adopting flexible manufacturing technologies,
reducing customer defection rate, getting R&D function to design products that are easily
to manufacture, upgrading the skills of employees through training, introducing self-
managing team, linking pay to performance building a company wide to efficiency
through strong leadership, and designing structures that facilitate cooperation among
different functions in pursuit the efficiency goal
Credit Risk Management
Efficiency of customer is related with progression of operation. We can identify the efficiency
of customer services by studying the progress of “National Bank Limited” from starting to at
present. The progress of “National Bank Limited” is very rapid with concern of its profits
making and growth of its operation within the country towards the country’s economy.
National Bank Limited pursues decentralized management policies and gives adequate
work freedom to the employees. This results in less pressure for the worker and acts as a
motivational tool for them, which gives them, increased encouragement and inspiration to
move up the leader of success. Overall I have experienced a very friendly and supporting
environment at National Bank Limited which gave me the pleasure and satisfaction to be
a part of them for a while.
The study would focus on the following areas of National Bank Limited.
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Credit appraisal system of National Bank Limited.
Procedure for different credit facilities.
Portfolio (of Loan or advances) management of National Bank Limited.
Organization structures and responsibilities of management
1.6 Methodology of the study:
The following methodology will be followed for the study:
Both primary and secondary data sources will be used to generate this report. Primary
data sources are scheduled survey, informal discussion with professionals and
observation while working in different desks. The secondary data sources are annual
reports, manuals, and brochures of National Bank limited and different publications of
Bangladesh Bank.
To identify the implementation, supervision, monitoring and repayment practice-
interview with the employee and extensive study of the existing file was and practical
case observation was done.
Credit Risk Management1.7 Source of data:
To perform the study data sources are to be identified and collected, the data are to
classified, analyzed, interpreted and presented in a systematic.
i) Primary Sources-
Face to face conversation with the official staff.
Practical desk work
Simple Depth interview technique was used by asking number open-ended
questions to collect the information.
Relevant file study as provide by the concerned officer.
ii) Secondary Sources:
Annual Report ( 2005, 2006 and 2008) National Bank Limited
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Credit Risk Manual (2005), National Bank.
1.8 Limitation of the study:
The present study was not out of limitations. But it was a great opportunity for me to
know the banking activities of Bangladesh specially National Bank Limited. The study
carried on has the following limitations:
The main constraint of the study is inadequate access to information, which has
hampered the scope of the analysis required for the study.
Some problems create confusions regarding verification of data.
The time is insufficient to know all activities.
It was very difficult to collect the information from various personnel for their
job constraint.
As some of the fields of banking are still not covered by our courses, there was
difficulty in understanding some activities.
Because of the limitation of information, some assumption was made. So there
may be some personal mistake in the report.
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CHAPTER – 02
Background of banking
This Chapter covers the followings:
2.1 Definition of bank:
2.1.1 Law of banking:
2.2 Historical background of the banking institution in Bangladesh:
2.3 Beginning Banking operation in Bangladesh:
2.4 Banking operation of Bangladesh:
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Credit Risk Management 2.1 Definition of bank:The Jews in Jerusalem introduced a kind of banking in the form of money lending before
the birth of Christ. The word 'Bank' was probably derived from the word 'bench' as during
ancient time Jews used to do money -lending business sitting on long benches.
First modern banking was introduced in 1668 in Stockholm as 'Savings Pis Bank' which
opened up a new era of banking activities throughout the European Mainland.
In the South Asian region, early banking system was introduced by the Afghan traders
popularly known as Kabuliwallas. Muslim businessmen from Kabul, Afghanistan came
to India and started money lending business in exchange of interest sometime in 1312
A.D. They were known as 'Kabuliwallas
A bank is a financial institution whose primary activity is to act as a payment agent for
customers and to borrow and lend money. It is an institution for receiving, keeping, and
lending money.
Banks have influenced economies and politics for centuries. Historically, the primary
purpose of a bank was to provide loans to trading companies. Banks provided funds to
allow businesses to purchase inventory, and collected those funds back with interest
when the goods were sold. For centuries, the banking industry only dealt with businesses,
not consumers. Banking services have expanded to include services directed at
individuals, and risk in these much smaller transactions are pooled.
The name bank derives from the Italian word banco "desk/bench", used during the
Renaissance by Florentines bankers, who used to make their transactions above a desk
covered by a green tablecloth.[2] However, there are traces of banking activity even in
ancient times.In fact, the word traces its origins back to the Ancient Roman Empire,
where moneylenders would set up their stalls in the middle of enclosed courtyards called
macella on a long bench called a bancu, from which the words banco and bank are
derived. As a moneychanger, the merchant at the bancu did not so much invest money as
merely convert the foreign currency into the only legal tender in Rome—that of the
Imperial Mint.[3]
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Credit Risk Management
2.1.1 Law of banking:
Banking law is based on a contractual analysis of the relationship between the bank and
the customer. The definition of bank is given above, and the definition of customer is
any person for whom the bank agrees to conduct an account.
The law implies rights and obligations into this relationship as follows:
1. The bank account balance is the financial position between the bank and the
customer, when the account is in credit, the bank owes the balance to the
customer, when the account is overdrawn, the customer owes the balance to the
bank.
2. The bank engages to pay the customer's cheques up to the amount standing to the
credit of the customer's account, plus any agreed overdraft limit.
3. The bank may not pay from the customer's account without a mandate from the
customer, e.g. a cheque drawn by the customer.
4. The bank engages to promptly collect the cheques deposited to the customer's
account as the customer's agent, and to credit the proceeds to the customer's
account.
5. right to combine the customer's accounts, since each account is just an aspect of
the same credit relationship.
6. The bank has a lien on cheques deposited to the customer's account, to the extent
that the customer is indebted to the bank.
7. The bank must not disclose the details of the transactions going through the
customer's account unless the customer consents, there is a public duty to
disclose, the bank's interests require it, or under compulsion of law.
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Credit Risk Management
2.2 Historical background of the banking institution in Bangladesh:
Banks have influenced economies and politics for centuries. Historically, the primary
purpose of a bank was to provide loans to trading companies. Banks provided funds to
allow businesses to purchase inventory, and collected those funds back with interest
when the goods were sold. For centuries, the banking industry only dealt with businesses,
not consumers. Banking services have expanded to include services directed at
individuals, and risks in these much smaller transactions are pooled.The name bank
derives from the Italian word banco "desk/bench", used during the Renaissance by
Florentines bankers, who used to make their transactions above a desk covered by a green
tablecloth.[2] However, there are traces of banking activity even in ancient times.
In fact, the word traces its origins back to the Ancient Roman Empire, where moneylenders would set up their stalls in the middle of enclosed courtyards called macella on a long bench called a bancu, from which the words banco and bank are derived. As a moneychanger, the merchant at the bancu did not so much invest money as merely convert the foreign currency into the only legal tender in Rome—that of the Imperial Mint.[3]
2.3 Beginning Banking operation in Bangladesh:
After independence of Bangladesh the government of Bangladesh was formally to change the administration of the territory now constitute Bangladesh. The government promulgated a law called Bangladesh bank order 1971 (acting president order no 2 of 1971). By this order the state bank of Pakistan was declared to be deemed as Bangladesh bank and officers, branches and assets of said state bank was declared to be deemed as officers, branches of Bangladesh bank. On the date there existed 14 scheduled banks with about 3042 branches all over the world.
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Credit Risk Management
On the 16th December 1971 there existed the following 12 banks in Bangladesh namely:
Existing Bank New Bank1. National bank. 2. Bank of Bahawalpur Ltd3. Premir Bank Ltd.
Sonali Bank
4. Habib Bank Ltd5. Commerce Bank Ltd
Agrani Bank
6. United Bank Ltd.7. Union Bank Ltd.
Janata Bank
8. Muslim Commercial Bank Ltd.9. Standard Bank Ltd.10. Australasia Bank Ltd
Rupali Bank
11. Eastern Mercantile Bank Ltd. Pubali Bank 12. Eastern Banking Corporation Ltd. Uttara Bank 2.4 Banking operation of Bangladesh: The number of banks in all now stands at 49 in Bangladesh. Out of the 49 banks, four are
Nationalized Commercial Banks (NCBs), 28 local private commercial banks, 12 foreign
banks and the rest five are Development Financial Institutions (DFIs).
Sonali Bank is the largest among the NCBs while Pubali is leading in the private ones.
Among the 12 foreign banks, Standard Chartered has become the largest in the country.
Besides the scheduled banks, Samabai (Cooperative) Bank, Ansar-VDP Bank,
Karmasansthan (Employment) Bank and Grameen bank are functioning in the financial
sector. The number of total branches of all scheduled banks is 6,038 as of June 2000. Of
the branches, 39.95 per cent (2,412) are located in the urban areas and 60.05 per cent
(3,626) in the rural areas. Of the branches NCBs hold 3,616, private commercial banks
1,214, foreign banks 31 and specialized banks 1,177.
Bangladesh Bank (BB) regulates and supervises the activities of all banks. The BB is
now carrying out a reform program to ensure quality services by the banks.
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CHAPTER – 03
Background of National Bank Ltd.
3.1 Background of National Bank Ltd. (NBL)
3.2 Corporate information:
3.2.1 Board of Directors:
3.2.2 Management Hierarchy of NBL:
3.2.3 Organ Gram of the NBL in Broadly:
3.3 Number of branches:
3.4 Number of employee:
3.5 Vision statement of the bank:
3.6 Mission statement of the bank:
3.7 Objective of the Bank
3.8 Product Scheme
3.8.1Current Deposit:
3.8.2Home Loan:
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3.8.3 SME Loan:
3.8.4Consumer Loan:
3.8.5 Trade Finance:
3.8.6 Savings Deposit:
3.8.7 Current Deposit:
3.8.8 Benefits (Condition Apply)
3.8.9 RFC Deposit:
3.8.10 NFC Deposit:
3.8.11 Monthly Savings:
3.8.12 Short Term Deposit:
3.8.13 Fixed Deposit:
3.8.14 Overdraft:
3.8.15 Western Union:
3.8.16 Credit Card: 3.8.17 NBL ATM Service: 3.8.18 NBL Power Card:
3.9 General banking:
3.9.1 Account Opening Department:
3.9.3 Current account (CD):
3.10 SWOT analysis of the NBL
3.10.1 Strengths:
3.10.2 Weaknesses:
3.10.3 Opportunities:
3.10.4 Threats:
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Credit Risk Management
3.1 Background of National Bank Ltd. (NBL):
National Bank Limited has its prosperous past, glorious present, prospective future and
under processing projects and activities. Established as the first private sector Bank fully
owned by Bangladeshi entrepreneurs, NBL has been flourishing as the largest private
sector Bank with the passage of time after facing many stress and strain. The member of
the board of directors is creative businessman and leading industrialist of the country. To
keep pace with time and in harmony with national and international economic activities
and for rendering all modern services, NBL, as a financial institution automated all its
branches with computer network in accordance with the competitive commercial demand
of time. Moreover, considering its forth-coming future the infrastructure of the Bank has
been rearranging. The expectation of all class businessman, entrepreneurs and general
public is much more to NBL. Keeping the target in mind NBL has taken preparation to
open new branches by the year 2008. The expectation of all class businessman,
entrepreneurs and general public is much more to NBL. Keeping the target in mind NBL
has taken preparation to open new branches by the year 2008.
National Bank Limited was born as the first hundred percent Bangladeshi owned Bank in
the private sector. From the very inception it is the firm determination of National Bank
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Limited to play a vital role in the national economy. We are determined to bring back the
long forgotten taste of banking services and flavors. We want to serve each one promptly
and with a sense of dedication and dignity.
The emergence of National Bank Limited in the private sector is an important event in
the Banking arena of Bangladesh. When the nation was in the grip of severe recession,
Govt. took the farsighted decision to allow in the private sector to revive the economy of
the country. Several dynamic entrepreneurs came forward for establishing a bank with a
motto to revitalize the economy of the country.
Credit Risk Management
The then President of the People's Republic of Bangladesh Justice Ahsanuddin
Chowdhury inaugurated the bank formally on March 28, 1983 but the first branch at 48,
Dilkusha Commercial Area, Dhaka started commercial operation on March 23, 1983. The
2nd Branch was opened on 11th May 1983 at Khatungonj, Chittagong.
At present, NBL has been carrying on business through its 101 branches spread all over
the country. Besides, the Bank has drawing arrangement with 415 correspondents in 75
countries of the world as well as with 32 overseas Exchange Companies. NBL was the
first domestic bank to establish agency arrangement with the world famous Western
Union in order to facilitate quick and safe remittance of the valuable foreign exchanges
earned by the expatriate Bangladeshi nationals. NBL was also the first among domestic
banks to introduce international Master Card in Bangladesh. In the meantime, NBL has
also introduced the Visa Card and Power Card. The Bank has in its use the latest
information technology services of SWIFT and REUTERS.NBL has been continuing its
small credit programme for disbursement of collateral free agricultural loans among the
poor farmers of Barindra area in Rajshahi district for improving their lot. Alongside
banking activities, NBL is actively involved in sports and games as well as in various
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Socio-Cultural activities. Up to September 2006, the total number of workforce of NBL
stood at 2239, which include 1689 officers and executives and 550 staff.
The year 2006 marked the addition of yet another golden stair in the chronicle of NBL’s
success story. Compared to 2005, Foreign exchange business of the Bank increased by
34.40% to Tk. 5186 crore, of which export, import and remittance business increased by
34.16%, 31.27% and 56.50% respectively. Total assets of the Bank stood at Tk. 4483
crore on 30.09.2006.
Credit Risk Management
Our Bank invested 25% equity in Gulf Overseas Exchange Company LLC, a joint
venture Exchange Company in Oman, operating since November, 1985 under the
management of our Bank. The Bank received Riyal Omani 11875 equivalent to Tk.2.10
million as dividend for the year 2006.
Now NBL is on line to establish trade and communication with the Prime International
banking companies of the world. As a result NBL will be able to build a strong root in
international banking horizon. Bank has been drawing arrangement with well conversant
money transfer service agency "Western Union". It has a full time arrangement for
speedy transfer of money all over the world.
Banking is not only a profit-oriented commercial institution but it has a public base and
social commitment. Admitting this true NBL is going on with its diversified banking
activities. NBL introduced National Bank Monthly Savings Scheme (NMS), Special
Deposit Scheme, Consumer's Credit Scheme and NBL Housing Loan, NBL Small
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Business Loan, Small House Loan Scheme, Festival Small Business loan etc. to combine
the people of lower and middle-income group.
Credit Risk Management
3.2 Corporate information:
3.2.1 Board of Directors:
MS. PARVEEN HAQUE SIKDER Chairperson
MRS HELENA RAHMAN Director
MR. A. B. TAJUL ISLAM Director
MR. ZAKARIA TAHER Director
MR. SHAHADAT HOSSAIN (SALIM) Director
MR. M. G. MURTAZA Director
MR. LT. COL. (RETD.) MD. AZIZUL ASHRAF, PSC Director
MR. A. M. NURUL ISLAM Director
MR. SALIM RAHMAN Director
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Chairman
Managing Director (MD)
Deputy Managing Director
(DMD)
Senior Executive Vice President (SEVP)
Executive Vince President (EVP)
Senior Vice President (SVP)
Vice President (VP)
Senior Assistant Vice President (SAVP)
Assistant Vice President (AVP)
Assistant Vice President
(AVP)Principal Officer
Senior Officer
Officer- i
Officer-ii
Officer-iii
Junior Officer
MR. S. M. SHAMEEM IQBAL Director
PROF. MAHBUB AHMED Director
CAPT. ABU SAYEED MONIR Director
MR. M. AMINUZZAMAN Managing Director& CEO
Credit Risk Management
3.2.2 Management Hierarchy of NBL:
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3.2.3:
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Organ gram of the NBL in Broadly
Chairman
Board Secretariat Committees
Research & Planning
Budget Exp. Control
Managing director
Monitoring Implementation
Special Audit &
inspection
VP VP
Public relation
Computer
EVP SVP EVP EVP
SVPSVP
Loan & recovery
DMD adminEstablishment
EVP
AVP
DMD Operator
AVP
AVP AVP
AVP
AVP
AVP
AVP
SVP
AVP
AVP
Credit Risk Management
3.3 Number of branches:
At present, NBL has been carrying on business through its 101 branches spread all over
the country. Besides, the Bank has drawing arrangement with 415 correspondents in 75
countries of the world as well as with 32 overseas Exchange Companies. NBL was the
first domestic bank to establish agency arrangement with the world famous Western
Union in order to facilitate quick and safe remittance of the valuable foreign exchanges
earned by the expatriate Bangladeshi nationals.
3.3.1 The list of Branches with opening date of National Bank Limited:
SL. No Branch name Opening Date
SL. No Branch name Opening Date
Head office 23.03.83 47 Kawranbazar 27.08.8901 Dilkusha 23.03.83 48 North BK.HI.RD 15.07.9002 Khatungonj 11.05.83 49 Paglabazar 29.08.9003 Imamgonj 08.06.83 50 Shibganj 24.12.9004 Agrabad 16.08.83 51 Saver 30.01.9105 Rajshahi 28.08.83 52 Chapaienawabgonj 10.02.9406 Rangpur 31.08.83 53 Islampur 28.02.9407 Khulna 12.09.83 54 Pahartoli 13.04.9408 Sylhet 06.11.83 55 Bhola 01.06.9409 Comilla 30.01.84 56 Jhalakathi 02.06.9410 Narayangonj 12.03.84 57 Motileel 26.12.9411 Feni 09.05.84 58 Subid bazar 19.06.9512 Bangshal 31.07.84 59 Sk. Mojib RD 28.06.9513 Barisal 10.10.84 60 Ishwardi 27.08.9514 Bogra 04.12.84 61 Joypurhat 14.05.9615 Elephand road 18.05.85 62 Dhanmondi 22.06.96
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EVP
AVP, NBLTrain. Ins
AVP, admin
VP
VP
EVP
AVP. Establish
AVPDevelop AVP
AVP
16 Jubilee Road 10.11.85 63 Coxsbazar 05.02.9717 Chowmohoni 10.11.85 64 Kishorgonj 07.06.9718 Moulovibazar 16.07.86 65 KDA Khulna 30.09.9719 Sreemongal 17.07.86 66 Gulshan 19. 10.99
20 F. exchange 09.10.86 67 Uttara 29.05.01
21 Brahmanbaria 08.11.86 68 Mirpur 31.05.0122 Narsindhi 25.11.86 69 Bishwanath 12.06.0123 Satkhira 30.11.86 70 Hobigonj 14.06.0124 Tongi 23.02.87 71 Gajipur 25.10.0125 Mymensing 24.02.87 72 Z.H.Sikdar
Women College04.11.0111.08.97
26 Faridpur 26.02.87 73 Thakurgaon 08.11.0127 Jesshor 28.02.87 74 Jamalpur 15.11.0128 Dagondhuiyn 27.06.87 75 Sherpur 24.12.0129 chandpur 17.08.87 76 Chauddagram 14.02.0230 Babubazar 31.08.87 77 Gopalgonj 21.06.0631 Malibagh 04.11.87 78 Sreenagar 10.07.0632 Mirpur bazaar 05.12.87 79 Modupur 06.07.0633 Tajpur 28.02.88 80 Godagari 23.07.0634 Zindabazar 12.04.88 81 Naria 11.09.0635 Pabna 17.04.88 82 Bhanga 14.09.0636 Dinajpur 05.06.88 83 Chowgacha 17.09.06
37 Saidpur 19.06.88 84 Natore 18.09.0638 Noaogaon 07.06.88 85 Sunamgonj 20.90.0639 Sirajgon 14.08.88 86 Muradpur 19.11.0640 Kushtia 16.08.88 87 Bashurhat 28.11.0641 Patiya 14.09.88 88 Charfession 12.12.0642 Mohakhali 31.10.88 89 Mohammadpur 20.12.0643 Bebianibazar 26.12.88 90 Lake Circus 24.12.0644 Sandwip 15.03.89 91 Mirsarai .27.12.0645 Banbura 04.04.8946 Chaktai 24.06.89
3.4 Number of employee:
Up to September 2006, the total number of workforce of NBL stood at 2239, which
include 1689 officers and executives and 550 staff.
3.5 Vision statement of the bank:
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Ensuring highest standard of clientele services through best application of latest
information technology, making due contribution to the national economy and
establishing ourselves firmly at home and abroad as a front ranking bank of the country
are our cherished vision.
Credit Risk Management 3.6 Mission statement of the bank:
Efforts for expansion of our activities at home and abroad by adding new dimensions to
our banking services are being continued unabated. Alongside, we are also putting
highest priority in ensuring transparency, account ability, improved clientele service as
well as to our commitment to serve the society through which we want to get closer and
closer to the people of all strata. Winning an everlasting seat in the hearts of the people as
a caring companion in uplifting the national economic standard through continuous up
gradation and diversification of our clientele services in line with national and
international requirements is the desired goal we want to reach.
3.7 Objective of the Bank:
Alongside up gradation and diversification of banking service to provide
maximum satisfaction to the respected clients, nourishing saving habit among the general
people by offering them attractive savings oriented products, thereby assisting economic
development.
To build up a deep-rooted and harmonies banker-customer relationship by
dispensing prompted improved services to the clients.
To make best use of the hard-earned investment of our valued shareholders.
Simultaneously, play our due part in developing a vibrant capital market by ensuring
more effective participation of the Bank in the share market.
To make best use of latest technologies for giving the clients a taste of modern
banking so as to encourage them to continue and feel proud of banking with NBL.
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To respond to the need of the time by participating in syndicated large loans
financing, thereby expanding the area of investment of the Bank.
To gain confidence of all quarters involved in the economic development of the
country through pursuance of a policy of continuous adjustment and coordination of the
Bank’s external trade programmers with the dynamism inherent in the international trade
and payments system.
Credit Risk Management3.8 Product Scheme
3.8.1Current Deposit:National Bank Limited offers customers current deposit facility for day-to-day business
transaction without any restriction.
Benefits (Condition Apply)
Minimum balance Tk.2000.
Minimum maintenance charge yearly Tk. 800.
No hidden costs.
Standing Instruction Arrangement are available for operating account.
Easy access to our other facilities.
Account Opening
2 copies of recent photograph of account holder.
TIN certificate.
Nominee's Photograph.
Valid photocopy of Voter ID Card.
3.8.2Home Loan:NBL offers home loan facility for purchasing flats or construction of house .
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Benefits (Condition Apply)
Financing amount extends upto 70% or Tk. 75,00,000 which is highest of total
construction cost.
Grace period period available upto 9 months in flat purchase or 12 months in
construction. Competitive interest rate.
Credit Risk Management
3.8.3 SME Loan:
NBL offers financial support to small businessmen/enterprise with new products named
"Festival Small Business Loan" and "NBL Small Business Loan" has been introduced in
the Bank.
Benefits (Condition Apply)
Maximum Tk.3.00 lac (Festival Scheme) and Maximum Tk.5.00 lac (Small Business
Scheme) .
3 Months (Festival Scheme) and 5 years (including 1 month grace period (Small
Business Scheme))
Collateral Free Advance.
Any genuine and small businessmen/ entrepreneurs/enterprise having honesty, sincerity,
and integrity.
3.8.4Consumer Loan:NBL offers consumer credit facility for retail customers.
Financing items
Electronics consumer products.
Computer or Computer accessories.
3.8.5 Trade Finance:
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NBL provides comprehensive banking services to all. types of commercial concerns such
as in the industrial sector for export-import purpose as working capital, packing credit,
trade finance, Issuance of Import L/Cs,Advising and confirming Export L/Cs. - Bonds
and Guarantees .
Credit Risk Management
Benefits (Condition Apply)
Low interest rate 13.00%-14.50%.
Minimum processing time.
Low service charges.
3.8.6 Savings Deposit:
National Bank Limited offers customers a basal free and low charges savings account
through the branches all over Bangladesh.
Benefits(Condition Apply)
Interest rate of 6.00% on average monthly balance.
Minimum balance Tk.1000.
Maintenance charge yearly Tk. 400.
No hidden costs.
Standing Instruction Arrangement are available for operating account.t Opening
2 copies of recent photograph of account holder.
Nominee's Photograph.
Valid photocopy of Voter ID Card
3.8.7 Current Deposit:
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National Bank Limited offers customers current deposit facility for day-to-day business
transaction without any restriction.
Credit Risk Management
Benefits (Condition Apply)
Minimum balance Tk.2000.
Minimum maintenance charge yearly Tk. 800.
No hidden costs.
Standing Instruction Arrangement are available for operating account.
Easy access to our other facilities.
Account Opening
2 copies of recent photograph of account holder.
TIN certificate.
Nominee's Photograph.
Valid photocopy of Voter ID Card.
3.8.9 RFC Deposit:National Bank Limited gives opportunity to maintain foreign currency account through
it's Authorized Dealer Branches. Bangladesh nationals residing abroad or Foreign
nationals residing abroad or Bangladesh and foreign firms operating in Bangladesh or
abroad or Foreign missions and their expatriate employees.
Benefits (Condition Apply)
No initial deposit is required to open the account.
Interest will be offered 1.75% for US Dollar Account , 3.00 % for EURO Account and
3.25% for GBP Account.
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They will get interest on daily product basis on the credit balance (minimum balance of
US$ 1,000/- or GBP 500/- at least for 30 days) maintaining in the account.
2 copies of recent photograph of account holder.
Nominee's Photograph.
Passport Copy.
ID of residence in abroad.
Credit Risk Management
3.8.10 NFC Deposit:
National Bank Limited gives opportunity to maintain foreign currency account thorugh
it's Authorized Dealer Branches. All non –resident Bangladeshi nationals and persons
of Bangladesh origin including those having dual nationality and ordinarily residing
abroad may maintain interest bearing NFCD Account.
Benefits (Condition Apply)
NFCD Account can be opened for One month, Three months, Six months and One Year
through US Dollar, Pound Starling, Japanese Yen and Euro.
The initial minimum amount of $1000 or 500 Pound Starling or equivalent other
designated currency.
3.8.11 Monthly Savings:National Bank Limited offers monthly savings scheme for it's retail customers.
Benefits (Condition Apply)
Monthly amount can be 500 and multiple of it.
Premature encashment is available for urgent need.
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Loan facility can be available up to 80% against NMS account balance.
Standing instruction facility can be available to auto transfer installment to NMS
account.
1 copy of your recent photograph.
Nominee's Photograph.
Credit Risk Management3.8.12 Short Term Deposit:
National Bank Limited offers interest on customer's short term savings and gives facility
to withdraw money any time.
Benefits (Condition Apply)
Minimum balance Tk. 2000.
Minimum maintenance charge yearly Tk. 800.
Standing Instruction Arrangement are available for operating account
3.8.13 Fixed Deposit:
National Bank Limited offers fixed term savings that will scale up your savings amount
with the time.
Benefits (Condition Apply)
Any amount can be deposited.
Premature encashment facility is available.
Overdraft facility available against term receipt.
1 copy of recent photograph of account holder.
Nominee's Photograph.
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Credit Risk Management3.8.14 Overdraft:NBL offers overdraft facility for corporate customers for day-to day business operations .
Benefits (Condition Apply)
Low charges in overdraft account maintenance.
Facility is available against deposit receipt or mortgage property.
Low interest rate 13-16%.
Opening
Introductory current account .
Others necessary documents as per loan requirement
3.8.15 Western Union:Joining with the world's largest money transfer service "Western Union", NBL has
introduced Bangladesh to the faster track of money remittance. Now money transfer
between Bangladesh and any other part of the globe is safer and faster than ever before.
This simple transfer system ,being on line eliminates the complex process and makes it
easy and convenient for both the sender and the receiver. Through NBL - Western Union
Money Transfer Service, your money will reach its destination within a few minutes.
Money transfer from anywhere in the World to Bangladesh in minutes.
3.8.16 Credit Card:
Credit card is the newest concept in our country. In our country Credit card was first
introduced by the National bank ltd. master card is a name of popular credit card band
and it
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is world wide accepted credit card. Credit card is safe, instant and universal money.
National bank ltd issued two types of credit card, which is as follows:-
Credit Risk Management
.
Local credit card: -
Local credit card is two types, such as “gold card” and “silver card”.
Gold card limit is 45000 taka to 100000 taka
Silver card limit is 10000 taka to 45000 taka
Requirement for local credit card:-
FDR.STD account Loan
Tax identification number
Two copy passport size photo
International credit card:-
It has also two types, such as gold card and silver card.
For international purpose gold card limit is 2000 us dollar to 4000 us dollar.
For international purpose silver card limit is 1000us dollar to 2000us dollar.
Requirement for international credit card:-
Pass port photocopy (first five pages)
Two copy passport size photo.
TIN number
FDR, STD, SB account lien
Credit Card
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Through its Credit Card. National Bank Limited has not only initiated a new scheme but also brought a new life style concept in Bangladesh. Now the dangers and the worries of carrying cash money are memories of the past. Credit Card.
Credit Risk Management
3.8.17 NBL ATM Services:
ATM means automated teller machine. NBL ATM card give opportunity to their
customer that they can withdraw their money at any time, any days even holidays. By
using ATM subscriber can give various utility bill such as telephone, gas, electricity bills
etc. actually ATM card is a debit card. National Bank Limited has introduced ATM
service to its Customers. The card will enable to save our valued customers from any
kind of predicament in emergency situation and time consuming formalities. NBL ATM
Card will give our distinguished Clients the opportunity to withdraw cash at any time,
even in holidays, 24 hours a day, and 7 days a week.
Charges for ATM card: -
ATM card holders have to pay 1000 taka annually and in the case of card lost subscriber
also pay additional 300 taka.
3.8.18 NBL Power Card:
It is a prepaid card. No need of any account of NBL branch. Application form available at
any NBL branch and card center. No annual fee for the first year. Renewal fee tk 200.00
only. Local card limit 1000at minimum or its multiple. International card limit-US$
500.00 at minimum. Refill through any NBL branch. Drawing cash from NBL ATMs
free of charge & from ATMs under Q-Cash network-Tk 10.00 per transaction from other
ATM-Tk 100.00. Loading fee for international card will be charged @1% of the loaded
amount. Cash withdraw fee (abroad) 2% of the cash drawn amount or US $.2.00,
whichever is higher. Accepted at all VISA POS merchants. Cash withdrawal at all ATM
booths bearing VISA and Q-Cash logo.( Except HSBC Bangladesh). Utility bill payment.
It is a prepaid card. No need of any account of NBL branch. Application form available at
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any NBL branch and card center. No annual fee for the first year. Renewal fee Tk 200.00
only. Local card limit 1000at minimum or its multiple. International card limit-US$
500.00 at minimum. Refill through any NBL branch.
Credit Risk Management
ATM Location:
Branch Location DistrictSatmasjid Road 761 , Satmashjid Road , Dhanmondi Dhaka
Uttara Hossain Tower , Next to over Bridge Dhaka
Dilkusha 48, Dilkusha C/A Dhaka
Gulshan 97/1 , Gulshan Aenue Dhaka
Malibagh 474, Malibagh, DIT Road Dhaka
Karwan Bazar BTMC Bhavan, Karawan Bazar Dhaka
Dhaka Varsity Administritive Building Dhaka
3.9 General banking:
3.9.1 Account Opening Department:
Another function of the banking is A/C opening. The establish a banker and customer
relationship account opening is the first step. Opening of account binds the banker and
customer into contractual relationship. A bank has to maintain different types of
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accounts for different purposes. National Bank Limited offers the general deposit
products in the form of various accounts.
Saving Account.
Current Account.
Short term deposit Account.
Fixed deposit Account.
Credit Risk Management
Savings account is that account whose interest rate is higher then current account and
saving account holder can withdraw two times in a week. Savings account can be open by
individual, joint name or club, society, association etc.
3.9.3 Current account (CD):
Current account is that type’s account where depositor can withdraw his deposited money
at any time there is no restriction. Current account can be divided into following such as:-
Individual current account
Proprietorship current
Partnership
Limited Companies
Trustees/ clubs/ association/ and different types of institution etc.
3.10 SWOT analysis of the NBL
3.10.1 Strengths:
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NBL provides its customers excellent and consistent quality in every service. It
is of highest priority that customer is totally satisfied.
NBL draws its strength from the adaptabilssity and dynamism it possesses. It
has quickly adapted to world class standard in terms banking services. NBL has also
adapted state of the art technology to connect with world for better communication to
integrate facilities.
All the level of the management are solely directed to maintain a culture for
the betterment of the quality of the service and development a corporate brand image in
the market through organization wide team approach and open communication system.
Credit Risk Management NBL utilizes state of the art technology to ensure consistent quality and operation. The proof of that can be found in one of its branches, Scotia that is equipped with Reuters and SWIFT. All these facilities will be introduced in every branch vary shortly.
On of the key-contributing factors behind the sources of NBL are its
employees who are highly trained and most competent in their own field. NBL provides
their employees training both in- house and out side job.
NBL is free from dependence from the ever-disruptive owner supply of our
public sources. The required power is enervated by the company through enervator fed on
diesel. Water enervation at present is also done by deep tube wells on site and is abundant
in quality.
NBL provides its workforce an excellent place to work in. total complex has
been centrally conditioned. The interior decoration was done exquisitely with the choice
of soothing colors and blend of artistic that is comparable to any multinational bank.
NBL provides the western union money transfer service for these customers are
easily getting the foreign money.
NBL also provide power card service facility. First year Bank is not providing
any service charge for the power card.
3.10.2 Weaknesses:
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NBL has very limited human resources compared to its financial activities.
There are not many people to perform most of the tasks. As a result many of the
employees are burdened with extra workloads and works late hours without any overtime
facilities. This might cause high employee turnover that will prove to be too costly to
avoid.
Few of the NBL’s products offered to its clients like “Personal credit (PC)” are
lying idle due to proper marketing initiative from the management. These products call
easily be made available in attractive way to increase its client base as well as its deposit
status.
Credit Risk Management
3.10.3 Opportunities:
Government of Bangladesh has rendered its full support to the banking sector
for a sound financial status of the country, as it is becoming one of the vital sources of
employment in the country now. Such government concern will facilitate and support the
long tern vision for NBL.
Emergence of e-banking will open more scope for NBL to reach the clients not
only in Bangladesh but also in global arena. It is also facilitate wide area network in
between the buyer and the population units of NBL to smooth operation to meet the
desired need with least deviation.
3.10.4 Threats:
Government of Bangladesh has rendered its full support to the banking sector
for a sound financial status of the country, as it is becoming one of the vital sources of
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employment in the country now. Such government concern will facilitate and support the
long tern vision for NBL.
Emergence of e-banking will open more scope for NBL to reach the clients not
only in Bangladesh but also in global arena. It is also facilitate wide area network in
between the buyer and the population units of NBL to smooth operation to meet the
desired need with least deviation.
Chapter – 04
Risk Management of National Bank Limited
This Chapter covers the followings: 4.1 Definitions of risk:
4.2 Definition of Credit risk:
4.3 Credit risk and Bangladesh bank:
4.3.1 Business risk:
4.3.2 Industry risk.
4.3.3 Supplies risk:
4.3.4 Sales risk:
4.3.5 Company risk
4.3.6 Company position risk:
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4.3.7 Performance risk:
4.3.8 Resilience risk:
4.3.9 Management risk:
4.3.10 Management competence risk:
4.3.11 Management integrity risk:
4.3.12 Security risk:
4.3.13 Security control risk:
4.3.14 Security covers risk:
4.4 Process of Credit risk:
4.5 Types of credit risk:
4.6 Importance of credit risk:
4.7 Credit risk planning:
4.8 Tools of credit risk:
4.9 Essential Components of a Sound Credit Policy
4.10 Focus on Industry and Business Segment
4.11 Lending Guidelines
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Credit Risk Management
4.1 Definitions of risk:
Risk is a concept that denotes a potential negative impact to some characteristic of value
that may arise from a future event, or we can say that "Risks are events or conditions that
may occur, and whose occurrence, if it does take place, has a harmful or negative effect".
Risk is a commercial strategic board game, produced by Parker Brothers (now a division
of Hasbro). It was invented by French movie director Albert Lamorisse, and originally
released in 1957, as La Conquête du Monde (The Conquest of the World), in France.
Risk is an album by thrash metal band Megadeth released in 1999. Risk is also notable as
the last original Megadeth release to feature long time Megadeth guitarist Marty
Friedman. This album is the first Megadeth recording with drummer Jimmy DeGrasso.
The probability of harmful consequences, or expected losses (deaths, injuries, property,
livelihoods, economic activity disrupted or environment damaged) resulting from
interactions between natural or human-induced hazards and vulnerable conditions
Risk is a science fiction short story by Isaac Asimov, first published in the May 1955
issue of Astounding Science Fiction, and reprinted in the collections The Rest of the
Robots (1964) and The Complete Robot (1982).
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Credit Risk Management
4.2 Definition of Credit risk:
Risk is inherent in all commercial operations. For banks and financial institutions credit
risk is an essential factor, which needs to be managed properly. Credit risk virtually is the
possibility that a borrower will fail to repay debt in accordance with the terms of
sanction. Credit risk therefore arises from the banks lending operations. In the present
days state of deregulation and globalization banks range of activities have increased, so
also are the bank. Expansion of bank lending operations covering new products have
focused the bank to confront newer risk areas and therefore to work out proper risk
addressing devices. Credit risks are so exhaustive that a single device can not encompass
all the risk.
As National bank is providing credit facility out of its total available funds, it has to
manage these credits very efficiently. An efficient credit management system comprises
many things and this cover the pre-sanction activities to post-sanction activities. Credit
management is important as it helps the banks and financial institutions to understand
various dimensions of risk involved in different credit transactions.
At the pre-sanction stage, credit management helps the sanctioning authority to decide
whether to lend or not to lend, what should be the loan price, what should be the extent of
exposure, what should be the appropriate credit facility, what are the various facilities,
what are the various risk mitigation tools to put a cap on the risk level.
At the post-sanctioning stage, the bank can decide about the depth of the review of
renewal, frequency of review, periodicity of the grading, and other precautions to be
taken.
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Credit Risk Management
4.3 Credit risk and Bangladesh bank:
The Financial Sector Reform Project (FSRP) has designed the LRA package, which
provides a systematic procedure for analyzing and quantifying the potential credit risk.
Bangladesh Bank has directed all commercial bank to use LRA technique for evaluating
credit proposal amounting to Tk. 10 million and above. The objective of LRA is to assess
The credit risk in quantifiable manner and then finds out ways & means to cover the risk.
However, some commercial banks employ LRA technique as a credit appraisal tool for
evaluating credit proposals amounting to Tk. 5 million and above. Broadly LRA package
divides the credit risk into two categories, namely
Business risk & Security risk.
A detail interpretation of these risks and the procedure for evaluating the credit as follows
4.3.1 Business risk:
It refers to the risk that the business falls to generate sufficient cash flow to repay the
loan. Business risk is subdivided into two categories.
4.3.2 Industry risk.
The risk that the company fails to repay for the external reason. It is subdivide into
supplies risk and sales risk.
4.3.3 Supplies risk:
It indicates that the business suffers from external disruption to the supply of imputes.
Components of supplies risk are as raw material, Labor, power, machinery, equipment,
factory premises etc.
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Credit Risk Management
4.3.4 Sales risk:
This refers to the risk that the business suffers from external disruption of sales. Sales
may be disrupted by changes to market size, increasing in competition, change in the
regulation or due to the loss of single large customer. Sales risk is determined by
analyzing production or marketing system, industry situation, Government policy, and
competitor profile and companies strategies.
4.3.5 Company risk:
This refers to the risk that the company fails for internal reasons. Company risk is
subdivided into company position risk and Management risks.
4.3.6 Company position risk:
Within an industry each and every company holds a position. This position is very
competitive. Due to the weakness in the company's position in the industry, a company is
the risk for failure. That means, company position risk is the risk of failure due to
weakness in the companies position in the industry. It is subdivided into performance risk
and resilience risk.
4.3.7 Performance risk:
This risk refers to the risk that the company’s position is so weak that it will be unable to
repay the loan even under Favor able external condition. Performance risk assessed by
SWOT (Strength, Weakness, Opportunity and Threat) analysis, Trend analysis, Cash
flow forecast analysis and credit report analysis (i.e. CIB repot from Bangladesh Bank).
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Credit Risk Management
4.3.8 Resilience risk:
Resilience means to recover early injury, this refers to risk that the company falls due to
resilience to unexpected external conditions. The resilience of a company depends on its
leverage, liquidity and strength of connection of its owner or directors. The resilience risk
is determined by analyzing different financial ratio, flexibility of production process,
shareholders willingness to support the company if need arise and political and private
affiliation of owners and key personnel.
4.3.9 Management risk:
The management risk refers to the risk that the company fails due to management not
exploiting effectively the company’s position. Management risk is subdivided into
management competence risk and integrity risk.
4.3.10 Management competence risk:
This refers to the risk that falls because the management is incompetent. The competence
of management depends upon their ability to manage the company's business efficiently
and effectively. The assessment of management competence depends on management
ability and management team work. Management ability is determined by analyzing the
ability of owner or board of the members first and then key personnel for finance and
operation. Management..
4.3.11 Management integrity risk:
This refers to the risk that the company fails to repay the loan amount due to lack of
management integrity. Management integrity is a combination of honesty and
dependability.
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Credit Risk Management
4.3.12 Security risk:
This sort of risk is associated with the realized value of the security, which may not
cover the exposure of loan. Exposure means principal plus outstanding interest. The
security risk is subdivided into two major heads i.e. security control risk and security
cover risk.
4.3.13 Security control risk:
This risk refers to the risk that the bank falls to realize the security because of bank's
control over the security offered by the borrower i.e. incomplete documents. The risk of
failure to realize the security depends on the difficulty in obtaining favorable judgment
and taking possession of security. For analyzing the security control risk the credit office
is required to verify documentation to ensure security protection, documentation
completeness, documentation integrity and proper insurance policy. He/she also conducts
site visit to verify security existence. Assessment of security control risk requires
analyzing the possibility of obtaining favorable judgment and analyzing the case with
which the bank could take the possession and liquidate the securities.
4.3.14 Security covers risk:
This refers to the risk that the realized value of security is less than exposure. Security
cover risk depends on speed of realization and liquidation value. For analyzing security
cover risk, the official requires assessing the power of the customer to prolong the legal
process and to analyze the market demand for the security For assessment of security
control risk, the officials times the time that would require to liquidate the security and
assess the risk and estimates the security value at liquidation and assess the rise
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Credit Risk Management
4.4 Process of Credit risk:
Credit Management Policy for any commercial bank must have been prepared in
accordance with the Policy Guidelines of Bangladesh Bank’s Focus Group on Credit and
Risk Management with some changes to meet particular bank’s internal needs.
Credit management must be organized in such a process that the bank can minimize its
losses for payment of expected dividend to the shareholders. The purpose of this process
is to provide directional guidelines that will improve the risk management culture,
establish minimum standards for segregation of duties and responsibilities, and assist in
the ongoing improvement of concerned bank.
The guidelines for credit management may be organized into the following sections:
Policy guidelines
a. Lending guidelines
b. Credit assessment and risk grading
c. Approval authority
d. Segregation of duties
e. Internal control and compliance
Program Guidelines
a. Approval process
b. Credit administration
c. Credit monitoring
d. Credit recovers
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Credit Risk Management
Policy guidelines
a. Lending guidelines: The lending guidelines include the following:
Industry and Business Segment Focus
Types of loan facilities
Single borrowers/ group limits/ syndication
Lending caps
Discouraged business types
As a minimum, the followings are discouraged:
o Military equipment/ weapons finance
o Highly leveraged transactions
o Finance of speculative investments
o Logging, mineral extraction/ mining, or other activity that is ethically or
environmentally sensitive
o Lending to companies listed on CIB black list or known
o Counter parties in countries subject to UN sanctions
o Lending to holding companies.
b. Credit Assessment and Risk Grading:
A thorough credit and risk assessment should be conducted prior to the granting of loans,
and at least annually thereafter for all facilities.
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Credit Applications should summaries the results of the risk assessment and include, as a
minimum, the following details:
Credit Risk Management
Environment or social risk inputs
Amount and type of loan (s) proposed
Purpose of loans
Loan structure ( tenor, covenants, repayment schedule, interest)
Security arrangement
Any other risk or issue
Risk triggers and action plan-condition prudent, etc.
Risk is graded as per Lending Risk Analysis (LRA), Bangladesh Bank’s Guidelines of
classification of loans and advances.
c. Approval Authority:
Approval authority may be as the following:
Credit approval authority has been delegated to Branch Manager, Credit
Committee by the MD/ Board
Delegated approval authorities shall be reviewed annually by MD/ Board.
MD/ Board:
Approvals must be evidenced in writing. Approval records must be kept on
file with credit application
The aggregate exposure to any borrower or borrowing group must be used
to determine the approval authority required.
d. Segregation of Duties:
Banks should aim at segregating the following lending function:
Credit approval/ risk management
Relationship management/ marketing
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Credit administration
Credit Risk Management
e. Internal Control and Compliance:
Banks must have a segregated internal audit/ control department charged with
conducting audits of all branches.
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Credit Risk ManagementProgram Guidelines a. Approval process: The following diagram illustrates an example of the approval
process:
b. Credit administration: The credit administration function is critical in ensuring that
proper documentation and approvals are in place prior to the disbursement of loan
facilities.
c. Credit monitoring: To minimized credit losses, monitoring procedures and systems
should be in place that provides an early indication of the deteriorating financial health of
borrower.
d. Credit recovery: The recovery unit of branch should directly manage accounts with
sustained deterioration (a risk rating of sub-standard or worse). The primary functions of
recovery unit are:
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Credit application recommended by Branch Manager / Relationship Manager / Corporate
Head Office, Credit Division
Head Office Credit Committee
Executive Committee of Board of Directors
Credit Risk Management
▪ Determine account action plan/ recovery strategy
▪ Pursue all options to maximize recovery, including placing customers into
receivership or liquidation as appropriate.
▪ Ensure adequate and timely loan loss provisions are made based on actual and
expected losses.
4.5 Types of credit risk:
Term financing for new project had BMRE of existing projects (large,
medium, SME).
Working capital for industries, trading services and others (large, medium,
SME).
Trade finance for import and export
Lease finance
Small loan for traders, micro enterprise and other productive small
venture.
Consumer finance
Fee business
4.6 Importance of credit risk:
The importance of credit risk management for banking is tremendous. Banks and other financial institutions are often faced with risks that are mostly of financial nature. These institutions must balance risks as well as returns. For a bank to have a large consumer base, it must offer loan products that are reasonable enough. However, if the interest rates in loan products are too low, the bank will suffer from losses. In terms of equity, a bank must have substantial amount of capital on its reserve, but not too much that it misses the
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Investment revenue and not too little that it lead itself to financial instability and to the risk of regulatory non-compliance.
Credit Risk Management
Credit risk management, in finance terms, refers to the process of risk assessment that
comes in an investment. Risk often comes in investing and in the allocation of capital.
The risks must be assessed so as to derive a sound investment decision. Likewise, the
assessment of risk is also crucial in coming up with the position to balance risks and
returns.
Banks are constantly faced with risks. There are certain risks in the process of granting
loans to certain clients. There can be more risks involved if the loan is extended to
unworthy debtors. Certain risks may also come when banks offer securities and other
forms of investments.
The risk of losses that result in the default of payment of the debtors is a kind of risk that
must be expected. Because of the exposure of banks to many risks, it is only reasonable
for a bank to keep substantial amount of capital to protect its solvency and to maintain its
economic stability. The second Basel Accords provides statements of its rules regarding
the regulation of the bank's capital allocation in connection with the level of risks the
bank is exposed to. The greater the bank is exposed to risks, the greater the amount of
capital must be when it comes to its reserves, so as to maintain its solvency and stability.
risk management must play its role then to help banks be in compliance with Basel II
Accord and other regulatory bodies.
To manage and assess the risks faced by banks, it is important to make certain estimates,
conduct monitoring, and perform reviews of the performance of the bank. However,
because banks are into lending and investing practices, it is relevant to make reviews on
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loans and to scrutinize and analyze portfolios. Loan reviews and portfolio analysis are
crucial then in determining the credit and investment risks
Credit Risk Management
The complexity and emergence of various securities and derivatives is a factor banks
must be active in managing the risks. The credit risk management system used by many
banks today has complexity; however, it can help in the assessment of risks by analyzing
the credits and determining the probability of defaults and risks of losses.
Credit risk management for banking is a very useful system, especially if the risks are in
line with the survival of banks in the business world.
4.7 Credit risk planning: There are some objectives behind a written credit policy of National Bank that are as
follows:
To provide a guideline for giving loan.
Prompt response to the customer need.
Shorten the procedure of giving loan.
Reduce the volume of work from top level management.
Delegation of authority of work from top level of management.
To check and balance the operational activities
4.8 Tools of credit risk:
For credit management, a firm may use tools available to them. Such tools include Credit
Risk Grading (CRG) and Financial Spread Sheet (FSS). Credit risk grading is an
important for credit risk management as it helps the banks and financial institutions to
understand various dimensions of risk involved in different credit transactions. The
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aggregation of such grading across the borrowers, activities and the lines of business can
provide better assessment of the quality of credit portfolio of a bank or branch.
Credit Risk Management
The Lending Risk Analysis (LRA) manual introduced in 1993 by the Bangladesh Bank
has been in practice for mandatory use by the banks and financial institutions for loan
size of BDT 1.00 crore and above. However, the LRA manual suffers from a lot of
subjectivity, sometimes creating confusion to the lending bankers in terms of selection of
credit proposals on the basis of risk exposure. Meanwhile in 2003 end, Bangladesh Bank
provided guidelines for credit risk management of banks wherein it recommended,
interalia, the introduction of Risk Grade Score Card for risk assessment of credit
proposals.
Bangladesh Bank expects all commercial banks to have a well defined credit risk
management system which delivers accurate and timely grading. In practice, a bank’s
credit risk grading system should reflect the complexity of its lending activities and the
overall level of risk involved.
4.9 Essential Components of a Sound Credit PolicyThere can be some variations based on the needs of a particular organization, but at least
the following areas should be covered in any comprehensive statement of credit policy
and National Bank’s policy also covers these areas:
1. Legal consideration: The bank’s legal lending limit and other constraints
should be set forth to avoid inadvertent violation of banking regulations.
2. Delegation of authority: Each individual authorized to extend credit should
know precisely how much and under what conditions he or she may commit
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the bank’s funds. These authorities should be approved, at least annually, by
written resolution of the board of directors and kept current at all times.
3. Types of credit extension: One of the most substances parts of a loan is a
delineation of which types of loans are acceptable and which type are not
Credit Risk Management
4. Pricing: In any profit motivated endeavor, the price to be charged for the
goods or services rendered is of paramount without it, individuals have few
guidelines for quoting retag or fees, and the variations resulting from human
nature will be a source of customer dissatisfaction.
5. Market Area: Each bank should establish its proper market area, based upon,
among other things, the size and sophistication of its organization its capital
standpoint, defining one’s market area is probably more important in the
lending function than in any other aspect of banking.
6. Loan Standard: This is a definition of the types of credit to be expended,
wherein the qualitative standards for acceptable loans are set forth.
4.10 Focus on Industry and Business Segment
Industry segment focuses on Textile, Pharmaceuticals, Agro-based, Food and allied,
Telecommunication, Power generation and distribution, Health care, Entertainment
Services, Chemicals, Transport, Infrastructure development, Linkage industry,
Information technology, Ceramics, Others as decided from tome to time. And business
segment focuses on Distribution, Brick field, Rice mill/ flour mill/ oil mill, Work order,
Yarn trading, Cloth merchant, Industrial spares, Hardware, Electronic and electrical
goods, Construction materials, Fish trading, Grocery, Wholesale/ retail, Others as
dedicated from time to time
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Credit Risk Management
4.11 Lending Guidelines
As the bank has a rate of non-performing loans. Banks risk taking applied should be
contained and our focus should be to maintain a credit portfolio keeping in mind of
bank’s capital adequacy and recovery strength. Thus bank’s strategy will be invigorating
loan processing steps including identifying , measuring , containing risks as well as
maintaining a balance portfolio through minimizing loan concentration , encouraging
loan diversification , expanding product range , streamlining security , insurance etc. as
buffer again unexpected.
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.
CHAPTER – 05
Credit Evaluation Process
This Chapter covers the followings:
5.1 Indebtedness, Rural and Urban:
5.2 Role of Private Moneylenders and Financiers
5.3 Government and Semi-Government Credit Agencies
5.4 Joint-Stock Banks
5.5 Leading Guidelines of NBL:
5.5.1 Types of loan facilities:
5.5.2Types of loan facilities:
5.5.2. Single borrower/ group limits/ syndication:
5.5.3. Leading caps:
5.5.4 Loan facilities parameters:
5.5.4.1 Nature of advanced:
5.5.4.2 Purpose:
5.5.4.3 Limit/ amount of facility/ maximum size:
5.5.4.4 Margin/ Equity:
5.5.4.5 Rate of interest/ Commission:
5.5.4.6 Insurance:
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5.5.4.7 Security:
5.6 Credit Principles of NBL:
5.7 Credit Evaluation Process of NBL:
Credit Risk Management
5.1 Indebtedness, Rural and Urban:
Indebtedness means the amount borrowed by the people from various sources for
investment in the various fields. Rural indebtedness is the amount borrowed by the
agriculturists from various sources. This amount is to be used for the improvement in
agriculture, for the purchase of improved agricultural implements, better seeds, fertilizers,
etc. But the amount, thus borrowed, is not generally used for the purpose for which it is
borrowed. The funds are utilized for unproductive purposes such as orthodox, customs
heavy expenditure on ceremonial activities, weddings, festivals, etc.
By urban indebtedness is meant the amount borrowed by the industrialists, traders
and other business community. Their business needs are met to some extent by the
commercial banks and government agencies, but, for incurring non-productive
expenditure, they have to resort to borrowing from the money-lenders. Contrary to the
indebtedness, the amount borrowed is generally utilized for the use in the respective
establishments.
The commercial banks in the district generally charge interest from 7 per cent to
13 per cent, according to the amount advanced and security offered. The banks advance
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loans on the pledge of goods movable or immovable. The movable goods are kept in the
custody of the banks. The average lending rate in the Central Co-operative Financial
Institutions ranges in between 6 to 8 per cent, depending upon the nature and purpose of
loans. The co-operative societies advance loans at the rate of interest ranging from 2 ½ to
8 ½ percent. Loans advanced, under the State Aid to Industries Act, 1935, carry interest
from 2 ½ to 6 ½ percent.
Credit Risk Management
The indebtedness money-lenders charge interest varying from 12 to 25 percent.
The loans advanced by the unregistered money-lenders carry much higher rate of interest,
usually ranging from 60 to 100 percent, per annum. The indigenous bankers are either
going out to the picture or they are trying to fall in line with the modern banking
institutions. There is hardly any case where usury is noticed these days.
The interest is sometimes calculated in kind, too, in rural areas. It is done only in
case where loan is advance in kind. Such interest varies from 25 to 50 percent on the
loan advance in kind, i.e., is one quintal of wheat is advanced as loan, it will fetch one
quintal 25 kilos or one quintal fifty kilos to the creditors, as the case may be. Such loans
are advanced by landlords, but this practice is by and by disappearing because of the
coming up of co-operative institutions which extend financial assistance liberally to the
rural areas.
5.2 Role of Private Money-lenders and Financiers
Money-lenders. - Though the institution of private money-lending has lost its
importance, yet it has not been completely eliminated. It is regarded as a necessary
agency where the modern banking has not developed. The illiterate and conservative
people, who have not been fully acquainted with the modern banking practices or have
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not brought themselves into the co-operative fold, still go to the doors of the private
money-lenders.
The money-lenders or the Banian still dominates the rural sector of the district
economy. His supremacy in the field of rural finance is still unchallenged. The business
of the money-lenders is generally a family concern. His working capital is his own. He
grants
Credit Risk Management
He follows indigenous methods of keeping he charges is out of proportion to the rate of
interest charged by the other banking institutions.
In the primitive agriculture society, the indigenous money-lender constituted the
main and only source of finance to a large section of population. He served in many
ways the agriculturist who required money for the purchase of food and other necessaries
of life, for social and religious ceremonies and for securing agriculture requisites such as
seeds, bullock etc. In times of drought and famine, agriculturists used to borrow heavily
from the money-lender against the security of agricultural lands return the debts at
harvest time. These debts, not regularly repaid by the farmers, piled up through
generation and created in succeeding years the problem of rural indebtedness. In the
absence of any adequate protection to the debtor in the form of State regulation the
money-lender indulged in a number of malpractices and caused hardships to the debtors.
The Government had, therefore, to intervene to prevent money-lenders from indulging in
malpractices. The various Acts passed by the Government checked the activities of the
money-lenders. The rise and growth of modern banking institutions also affected their
business adversely.
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Till recently, private money-lending was regarded as a hereditary profession.
There was a separate class which was having money-lending as its regular profession.
The children of this class generally used to adopt the same profession in turn. The
passing of the Punjab Regulation of Accounts Act, 1930, affected the private money-
lending business adversely. Though the class of professional money-lending still exists,
yet it has either left money-lending as a profession or has refined this profession in line
with the modern practice of m0ney0lending. Now the money-lenders are required to get
themselves registered with
Credit Risk Management 5.3 Government and Semi-Government Credit Agencies Till recently, the system of indigenous money-lending as a source of finance, both
in rural and urban areas, was common. But the development of Government/Semi
Government credit agencies gave a death blow to it. The Government/Semi Government
agencies are: (i) The Punjab Financial Corporation. It was established in1953 under the
State Financial Corporation Act, 1951, with the object of providing medium and long-
term loans to industrial concerns located in the Punjab State to the extent of Rs 20 lakhs
in the case of a public limited company or a registered co-operative society and 10 lakhs
in other case, at a rate of interest of 3 percent above the bank rate, with a minimum of 9
percent per annum. This amount is repayable in 10 years. The loans are advanced on the
security of land, building, plant and machinery, by way of first registered mortgage, with
a margin of 40 percent of the net assessed value. In case of Government guarantee, the
margin is reduced to 25 percent. ; (ii) The Khadi and Village Industries Commission. It
caters to the financial needs of the khadi and village industries for short-term loans. ; (iii)
Joint Stock Banks ; and (iv) Co-operative banks.
Financial assistance is also rendered by the State Department of Industries under
the State Aid to Industries Act, 1935, for setting up new industrial units and for
expansion/modernization of existing units. The Government also advances loans to the
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agriculturists of agricultural purpose such as purchase of fertilizers, seeds, cattle, tractors,
agricultural implements, etc
5.4 Joint-Stock Banks
The banks registered under the Indian Companies Act, 1913, come under this
head. Organized on modern lines of joint-stock companies with limited liability, the
joint-stock banks are usually referred to as commercial banks.
Credit Risk Management
The modern banking institutions in the country had a very chequered history. The
beginning of the 20th century was a turning point in their development. The Swadeshi
movement gave a great fillip to the banking industry. A good number of banks were
started by enterprising Indian businessmen and capitalists. However, there were several
banking failures. The first two decades of the 20th century were characterized by
progress of banking as well as bank closures. The World-Wars I (1914-18) and II (1939-
45) brought acceleration progress. During the thirties also there was a banking crises.
The passage of the Banking Companies Act, 1949, in the banking legislation in India.
This Act was amended from time to time.
In the Gurdaspur District, in the beginning, there was at Gurdaspur a branch of the
Doaba Bank Ltd., but it had a very short life. Thereafter, a branch of the People’s Bank of
Northern India Ltd. was opened. Though fro a sometime it had a good business, yet it
also went into liquidation. Batala had a branch of Sahukara Bank Ltd. The Amrit Bank
Ltd. with its Head Office at Amritsar, opened a branch at Gurdaspur in 1939 and another
one at Batala. The Batala branch was closed after about a year but another was opened at
Dinanagar. At that time, the Amrit Bank was the only commercial bank at Gurdaspur.
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Later on, the Central Bank of India Ltd. And the Imperial Bank of India (now the State
Bank of India) also opened their branches there, but these closed soon after. After the
lapse of some period, the Bharat Bank Ltd. and the Punjab National Bank Ltd. opened
their branches at Gurdaspur (in 1944),
5.5 Leading Guidelines of NBL: This section details fundamental credit risk management policies that are recommended
for adoption by all banks in Bangladesh. The guidelines contained herein outline general
principles that are designed to govern the implementation of more detailed lending
procedures and risk grading systems within individual banks
Credit Risk Management5.5.1 Types of loan facilities: National Bank has been offering wide range of credit facilities as under:NAME PURPOSECash credit(Hypo & Pledge) Business capital / Working capital.SOD ( General) Against F.O/ Work Order/ supply order.SOD ( Export ) Payment of accepted bills at maturity
before receipt of export proceeds. Loan ( Gen. ) Acquiring capital assets/ purchasing,
constriction finishing, expansion, repair, renovation of house/ flats/ real estate business etc.
LCA ( Loans against cash assistance ) Financing for the period of non- receipt of reimbursement from Bangladesh bank.
LC ( Local and foreign) Sight & on deferred payment basis
For import/ local procurement of goods/ service.
PAD For making payment of the L/C obligation against receipt of document.
LTR Retirement of shipping document. LIM Retirement of shipping document.PC Meeting financial requirement of the export
at pre- shipment stage against export L/C. LDBP/FDBP As post shipment finances against local/
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foreign export bills. BTB L/C Import of raw/ packing materials against
export L/C. Bank guarantee local/ foreign For submission of tender/ to obtain and
offer as security against work order, supply order/ for gas electricity connection against delivery of goods against release of goods without or against partial payment by customer etc.
Credit Risk Management
5.5.2. Single borrower/ group limits/ syndication:
National bank ltd pursues / will continue to pursue the policy of avoiding too much
loan concentration to a single borrower group in order to by pass possible threat in
event of such advance turning sticky. In a bid to keep credit risk at the minimum level
in respect of larger but prospective advance, National bank will prefer syndicated
financing after proper feasibility study.
5.5.3. Leading caps:
National bank ltd is very much aware of over concentration of credit in a particular
area, which may under some situation, create disaster for the bank. Keeping this in
consideration and also the over all business, trend, prospects/ potentials, problems,
risk & mitigates, pricing owner’s stake in business, business competition involvement
safety, liquidity, security etc.
Our bank will be guided by the following leading caps generally:
Sector Caps %Trade and commerce 45%
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SME 10%Industry- working capital 10%Project finance- loan term 10%Retail/ consumer ( CCS ) 10%Agro credit 5%Work/ supply order ( contractual finance ) 5%Others 5%Total 100%
Credit Risk Management
are to be set.
5.5.4.1 Nature of advanced:
Each advanced to be made will be 5.5.4 Loan facilities parameters:
National bank ltd extends and will credit for various genuine purpose. One types of
advance requires to be treated different from other types. Depending on the types
financed ownership pattern, business mode, cash flow, security and other related
maters facility parameters categorized under one of the arranged types and will be
governed under the terms and conditions related thereto.
5.5.4.2 Purpose:Our leading will be guided by legitimate purpose, financing for hoarding, speculative
purpose and which will be utilized for degrading the character of the people will
avoided. Credit which will contribute to production, trade, commerce, import, export,
development of industry, development activities.
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5.5.4.3 Limit/ amount of facility/ maximum size: Facility will be considered based on assessment of requirement & justification
subject to the overall leading caps as per Bangladesh bank single party exposure limit.
5.5.4.4 Margin/ Equity: It will be the general policy of the bank to judiciously ensure stake of the borrower in
any financing plan. Margin will however be subject to institution policy in this regard
and central bank policy where applicable.
Credit Risk Management
5.5.4.5 Rate of interest/ Commission:
Rate of interest will be charged as per declared rate of the bank. Pricing will be
basically risk based. Higher price will be considered for riskier borrower because of
higher risk involved. (I.e. lower score obtain by an obligor as per CRG score sheet is
called a risky client). Similarly lower prices will be considered for prime clients on
the basis of their low risk. (Low risk grade client means where an obligor obtained
higher aggregate score as per CRG score sheet or 100% cash covered or govt.
international top bank guarantee).
5.5.4.6 Insurance:
Our bank have insurable interest on a property an asset obtain insurance policy as per
norms against credit facilities extended in order to protect our banks interest. Insurance
policy shall take timely basis. Insurance should take from a reputed company.
5.5.4.7 Security:
Our bank mostly relies/ will continue to rely on security based leading taking into
consideration the character of the borrower nature of business cash flow,
environmental, economical, business and other influencing factor.
Collateral security of acceptable type having adequate market sale value is accepted.
Collateral property is judiciously valued before accepting the same. The property is
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valued by the branch official by applying prudence and considering prevailing rate in
the location area of the property.
5.6 Credit Principles of NBL:To achieve our goal for maximizing the stockholders value and protect the interest of the
depositors as well as to improve the quality of banks assets as fundamentally sound
financial institution, we will abide by but will not be limited to the following credit
principles, which should guide our behavior in our leading decisions:
Credit Risk Management
1 Assessment of the customer integrity and willingness to repay will form basis
of leading.
2 Customer having capacity and ability to repay shall only be lent.
3 Possibility of default will be worked out before lending.
4 Credit will be extended in the areas risks of which can be sufficiently
understood and managed.
5 Independent credit participation in the credit process shall be ensured.
6 Ethical behavior in all credit activities shall be ensured.
7 Be proactive in identifying, managing and communicating credit risk.
8 Be diligent in ensuring that credit exposures and activities including
processing function complying with NBL requirements as well requirement
of regulatory authority.
9 Risk is reward to be optimized.
10 Diversified credit portfolio to be built and maintained.
11 Credit will normally be financed from customer’s deposit.
12 The bank will provide suitable credit service and products for the market in
which it operate.
13 Credit will be allowed in a manner which will in no way to compromise.
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14 All credit extension must comply with the requirement of banking company’s
act 1991 and amendment thereof from time to time.
Credit Risk Management
5.7 Credit Evaluation Process of NBL:
National bank will follow the following evaluation process:
Prevailing credit practices in the market.
Credit worthiness, background and track records of the borrower.
Financial standing of the borrower supported by financial statement and other
documentary evidence.
Legal jurisdiction and implications of applicable laws.
Effect of any applicable regulations and laws.
Purpose of the loan/facility.
Tenure of the loan/facility.
Viability of the business concern.
Cash flow analysis and also projection thereof.
Quality value and adequacy of security if available.
Risk taking capacity of the borrower.
Entrepreneurship and managerial capability of the borrower.
Reliability of the source of repayment.
Volume of risk in relation to the risk taking capacity of the bank or company
concern.
Profitability of the personal to the bank or company concerned.
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Credit risk grading.
Yield from the facility.
Market aspect.
Total global expansion of the borrower.
CIB status.
CHAPTER – 06
Highlights of Financial Performance
This Chapter covers the followings:
6.1 Highlights on the overall activities of the NBL for the
year2007, 2006, 2005 and 2004.
6.2 Ratio Analysis:
6.2.1 Profit Margin Ratio:
6.2.2 Rate of return on asset (ROA):
6.2.3 Rate of return on Equity (ROE):
6.3 Asset Utilization Ratio:
6.4 Risk ratio Analysis:
6.4.1 Equity Multiplier (EM):
6.4.2 The investment ratio:
6.5 Liquidity Ratio:
6.5.1 Cash Ratio:
6.6 Capital and Reserve Fund:
6.7 Deposits:
6.8 Investment:
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6.9 Total Loans & Advances:
6.10 Import and Export:
6.11 Bank Profit:
612 Performance at a glance:
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Credit Risk Management
6.1 Highlights on the overall activities of the NBL for the year2007, 2006, 2005 and 2004.
(Taka in Million)SL. No
Particular 2007 2006 2005 2004
01 Paid-up Capital 1208.21 805.47 619.59 516.3302 Total Capital 4711.49 3237.88 2658.03 2088.6903 Capital
surplus/Deficit 1117.41 352. 87 3 54.19 307.04
04 Total Asset 56526.96 46796.04
38400.37 35127.30
05 Total Deposits 47961.23 40350.87 32984.05 28973.3906 Total Loan and
Advances36475.75 32709.68 27020.21 23129.65
07 Total Contingent Liabilities and commitments
26801.08 19737.75 16645.76 12897.66
08 Loan Deposit Ratio
76.05% 81.06% 81.92% 79.83%
09 Ratio of Classified Loan to Total Loan and Advances
4.53% 6.01% 7.06% 17.24%
10 Profit after Tax & provision
1238.11 507.49 271.67 170.02
11 Amount of Classified Loans during the Currant year
1651.10 1967.16 1906.40 3988.59
12 Provision kept against classified loans
947.75 1161.61 967.21 1966.65
13 Provision surplus or deficit
430.30 352.62 73.95 185.00
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14 Cost of Fund 6.35% 6.15% 5.58% 5.55%15 Interest earning
Assets47506.42 44194.85 34162.47 30973.49
16 Non Interest earning Assets
9020.57 2601.19 5470.26 4153.81
17 Return on Investment (ROI)
14.31% 5.62% 8.25% 6.62%
18 Return on Assets(ROA)
4.29% 2.50% 2.22% 2.09%
19 Income from Investment
1110.43 321.95 294.05 289.51
20 Earning per share (Taka)
102.47 63.01 43.85 27.44
21 Net Income per share (Taka)
102.47 63.01 43.85 27.44
22 Price Earning Ratio (Times)
14.32 12.07 17.02 17.32
6.2 Ratio Analysis:
Financial ratios are constructed by forming ratios of accounting data contained in the
banks reports of income (i.c balance sheet). Ratio analysis is a part of financial analysis.
A ratio analysis is defined as the indicated quotient of two mathematical expressions” and
as the relationship between two or more things.” In financial analysis a ratio is use as a
benchmark for evaluation the financial position and performance of a bank. A wide verity
of financial ratio can be calculated to assess different characteristics of financial
performance. To evaluate a particular financial ratio for a bank, comparison with peer
group bank is often used. Also it is benefited to track the ratio over time relative to other
banks. Even without comparison with other bank. Ratio trends over time may provide
valuable information about the bank performance.
To measure the performance of the bank it is important to measure source of the ratios to
get a clear picture about the bank and its activities. Some of the important ratios are
Return and asset ratio (ROA), Return on equity (ROE), profit margin and asset utilization
ratio.
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Credit Risk Management6.2.1 Profit Margin Ratio:
The profit margin gives some ingredients to judge the ability of management to control
expense, including taxes give a particular level of operating income. The profit margin
ratios are as follows:
Profit Margin 2005 2006 2007NBL 21.59 20.63 14.82SIBL 11.00 15.49 14.40IBBL 7.15 9.25 14.456.2.2 Rate of return on asset (ROA):The rate of return on asset is frequently used to evaluate banks management. The ROA
measure the ability of management to utilize the real and financial resource of the banks
to generate returns. It indicates net income per taka of total assets owned during the
period. The ROA of the banks are as follows:
ROA 2005 2006 2007NBL 2.22 2.50 4.29SIBL 1.25 2.15 3.75IBBL 1.92 2.05 3.25 6.2.3 Rate of return on Equity (ROE):The rate of return on equity is considered as a well judgment in analyzing a bank’s
financial health. ROE shows what contribution the equity capital has on net income. It
measures the percentage return on each dollar of stockholders equity is the aggregate
return to stockholders before disbursing dividends.
The higher return the better as banks can add more to retained earnings and pay more in
cash dividends when profits are higher. The ROE of the bank’s are
ROE 2005 2006 2007NBL 7.90 8.64 5.56SIBL 4.51 5.12 8.46IBBL 8.15 8.60 8.04
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Credit Risk Management
6.3 Asset Utilization Ratio:The asset utilization ratio represents the ability of management to employ assets
effectively to generate revenues. Bank assets fall into one of four general categories.
Loans investment securities non interest cash and due from banks and other assets. The
assets utilization ratios are:
Assets Utilization 2005 2006 2007NBL 29.22 43.55 30.15SIBL 6.75 16.33 7.26IBBL 10.9 12.74 17.08
6.4 Risk ratio Analysis:It is very important for bank to measure its risk associated with its operation. Without
identifying risk no bank can success in future rather it will face liquidity operational and
market risk. Therefore it is very important measure risk and takes necessary steps against
it.
6.4.1 Equity Multiplier (EM):Equity multiplier measures financial leverage and represents both profit and risk
measure. EM affects banks profits because it has a multiplier impact on ROA to
determine a banks ROE. It should be obvious that a higher equity multiplier can
increase both ROE and the growth rate of the bank as long as ROA is positive. On the
downside if ROA is negative ROA will be margined in a negative direction.
Equity Multiplier 2005 2006 2007NBL 27.61 34.16 23.30SIBL 10.00 21.00 28.00IBBL 18.97 16.00 18.64
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Credit Risk Management
6.4.2 The investment ratio:The investment ratio indicates that extent to which assets are developed to loans as
opposed to other assets, including cash securities and plant and equipment. The greater
the greater the banks ability to generate income as interest that the bank owns.
Investment Ratio 2005 2006 2007NBL 8.25 5.62 14.31SIBL 46.25 31.08 45.53IBBL 52.95 20.15 40.63
6.5 Liquidity Ratio: Liquidity can be defined as the extent to whom the bank has funds available to meet cash
demands for loans and deposit withdrawals. The failure of bank meet its obligations due
to lack of sufficient liquidity , will result in a poor creditworthiness, loss of creditors
confidence or even in legal tangles resulting in the closure of the bank. A very high
degree of liquidity is also unexpected idle cash earn nothing. Therefore it is necessary to
strike a proper balance between high liquidity and lack of liquidity. The most common
ratio are as follows:
6.5.1 Cash Ratio:
Cash including vault cash, deposit at other banks and cash items in the
process of collection. All these earn no interest. As such bank
management should attempt to minimize its investment in these assets.
On the other hand, it is the most liquid asset. Banks must maintain
liquid assets to meet up any sudden need. Lower cash ratio indicates
higher risk or it will lose its reputation. Therefore banks have to
maintain an optimal cash ratios of the bank are 2005 to 2007 Cash Ratio 2005 2006 2007NBL 4.50 4.96 4.17
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SIBL 34.15 18.37 15.92IBBL 19 20.04 20.11
Credit Risk Management
6.6 Capital and Reserve Fund:
Authorized capital of the bank was Tk. 245.00 crore.The paid-up capital of the bank
stood at Tk. 120.82 crore in 2007 due to declaration fifty percent bonus share 2006.The
statutory reserve enhanced by Tk 40.70 crore in 2007 and stood Tk. 121.33 crore. The
total equity of shareholders of the bank at the end of the year 2007 stood at Tk. 456.84
crore.
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6.7 Deposits:
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Credit Risk Management
The deposit base of the bank registered a growth of 18.86 percent from Tk. 4035.08 crore
in 2006 to Tk. 4,796.12 crore in December 2007. Expanded branch network, innovative
deposit products including NMS and NDS attracted a huge number of customers, which
contributed to the growth of deposit. The main customers include individuals,
corporations, financial institutions, government & autonomous bodies, etc.
6.8 Investment:
The bank's investment grew by 24.36 percent and stood at Tk. 776.04 crore in 2007
against Tk 623.98 crore in the previous year. It mostly invested in high yielding long-
term government securities to cover the increased statutory liquidity (SLR) requirement
arising from the growth of deposit liabilities.
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Credit Risk Management
6.9 Total Loans & Advances:
National Bank limited ahead their steps for providing advance to the different
organization in our country. The credit policy of NBL is guided by Bangladesh Bank.
The advance portfolio of the bank is well diversified and broad based covering various
sectors of the economy in addition to traditional financing of domestic and international
trade. NBL has been able to increase its loans and advance despite adverse conditions in
the domestic as well as in the global economy. The bank recorded a growth of 11.51
percent with a total loans and advances portfolio of Tk. 3,647.57 crore at the end of
December 2007 compared to Tk. 3,270.97 crore at the end of decenber 2006. The growth
was due to parking of established business enterprises, new venture of Syndication loan,
Project loan , Housing loan, Lease finance , SME, Agri loan etc.
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Credit Risk Management
6.10 Import and Export:
Import trade finance by NBL rose to USD 907.08 million (Tk.6,275.91 crore) in
reporting year compared with USD 606.26 million (Tk.4,245.85 crore) in 2006. The
growth in USD increased by 49.62 percent and in Taka by 47.81 percent. Large LSc.were
opened mainly for importing old ships, rice, wheat , edible oil, fertilizer, capital
machinery, fabrics & accessories, petroleum products and other consumer products.
NBL sucessfully handled export documents USD 465.78 million (Tk. 3,182.37 crore)
during the reporting year compared to to USD 405.33 milion (Tk. 2,801.92 crore) in the
year 2006. The growth rate in US dollar is 14.91 percent and in Tk. 13.58 percent.
Readymade garments, knitwear, frozen food, fish, tanned leather, handicraft, tea etc. were
the major export finance sectors.
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Credit Risk Management
6.11 Bank Profit:
National Bank Limited generated an operating profit of Tk. 221.51 crore in 2007 which
was Tk. 114.68 crore in 2006, registering a growth of 93.17 percent. Net Profit after tax
increased by 143.96 percent to Tk. 123.81 crore in 2007 after making provision for loans
losses and income tax.
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6.12 Performance at a glance:
Highlights on the overall activities of the Bank
Taka in Million Particulars Jun-08 Jun-07
Authorized Capital 2,450.00 2,450.00
Paid up Capital 1,872.72 1,208.21
Reserve Fund 3,760.56 2,645.23
Equity Fund (Capital and Reserve) 5,633.29 3,853.44
Deposits 53,739.54 45,177.67
Loans & Advances 44,800.18 32,695.14
Provision Required 1,371.00 1,162.67
Provision Kept 1,599.97 1,323.06
Investment 7,780.47 7,959.47
Import Business 48,226.62 27,543.34
Export Business 18,447.50 14,131.12
Total Income 4,398.56 3,342.26
Total Expenditure 2,361.90 2,259.69
Operating Profit 2,036.65 1,082.57
Net Profit after Tax and Provisions 1,065.94 580.47
Fixed Assets 1,898.05 1,711.03
Total Assets 65,168.91 53,576.12
(Percentage)
Capital Adequacy Ratio 13.31% 12.25%
% of Classified Loan & Advance 5.91% 7.10%
Advance Deposit Ratio 83.37% 72.37%
Cost of Fund 6.40% 6.54%
Return on Assets (ROA) 6.25% 4.04%
(Amount in Taka)
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Earnings per Share (EPS) -Annualized 113.84 102.47
Book Value per Share 300.81 318.94
Market Value per Share 985.50 851.50
Price Earning Ratio (Times) 8.66 8.31
(In number)
Number of Foreign Correspondents 405 395
Number of Shareholders 14,221 11,633
Number of Employees 2,632 2,277
Number of Branches 101 92
8.2 Conclusion & Recommendation for the NBL:
It is also very difficult for me to give any recommendation with my little working
experience but I have tried as my best to give best recommendation above shortcomings
(its may be its not sweet able for NBL)
NBL should give more freedom to their branches for taking decisions and their
head office should take decision more quickly.
NBL should build separate loan recovery division if it happed then their
classified loan amount will reduce and they can invest more.
NBL, Inter Bank Transaction is made by advice but it is unsecured for bank so
NBL have to build net working system between branches and head office.
NBL should go through the online banking as early as possible for better
service to the customer.
NBL should increase own investment in different sectors as like Islami Bank
Ltd. if they can increase their own investment then their cost of capital will reduce.
Credit Risk Management
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NBL, Human Resources Department should train their employees with
computer knowledge and their Human Resources Department should arrange training
program frequently.
NBL, management should take decision more quickly.
NBL should use group incentives so that employee can share their experience,
strength and can work smoothly.
Their statement should be computerized which is cost effective and safe.
It has been seen that NBL marketing activates are not sufficient but now a
day’s proper marketing is important for creating good image in target customer mind.
They should increase promotion campaign and they should participate in social activities
for creating good image in target customer mind.
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