web viewsales management, marketing, business development, supply chain management. cust-leadership,...
TRANSCRIPT
Ayman Abdelhamid kenawy
OBJECTIVE
An accomplished professional with extensive expertise in a broad suite of operations especially in business development, sales, accounting particularly in Egypt and UAE , Seeking a positionas aSale Executive where I will be able to provide to the companys sales mission by offering a keen understanding of best sales practices.
Seeking a position in the accounting field where excellent analytical and technical skills can be utilized to improve the company's profitability.
KEY SKILLS
Team, People and Organizational Leadership
Sales Management, Marketing, Business Development, Supply Chain Management
Cust-Leadership, Team Building, Decision Making, Communication, Measurable Deliverables, Time Management over Relationship Management, Multi-Channel Distribution, Promotions, Vendor Relations
PROFESSIONAL EXPERIENCE
Etisalat Company (Customer Service from 18/1/2015until now)Dubai
Key Responsibilities:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Sales in Bazar Elrefaa ( from 1/1/2014 until 30/12/2014 )
Key Responsibilities:
Welcomes customers by greeting them and offering them assistance
Directs customers by escorting them to racks and counters
Advice customers by providing information on products
Helps customers make selections by building customers confidence
Egypt Holland CO. for Tourism & Hotel ( Marketing Specialist from 10/4/2013 until 30/10/2013 )
Key Responsibilities:
planning;
advertising;
public relations;
Kempinski hotel soma bay (telephone operator employee from 18/9/2008 until 13/7/2011 )
Caribbean world resort (telephone operator employee from 27/12/2007 until31/8/2008)
Intercontinental Abu soma resort (telephone operator employee from 4/11/2006 to 4/6/2007).
Key Responsibilities:
Support customers and provide service via phone, Emails
Use questioning and listening skills that support effective telephone communication
Crown emperor boat receptionist (Travco Company) from 1/1/2005 to 10/10/2006.
Nephtis boat receptionist (Oberoi Company) from 5/2/2003 to 20/2/2004.
King of the Nile boat receptionist (Elngar Company) from 10/1/2002 to 30/12/2002.
RAI boat receptionist (Eastmar Company) from 15/2/2000 to 30/12/2001.
Key Responsibilities:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
EDUCATION
Luxor hotel institute (E.G.O.T.H) department room division.
Computer Skills
Operating Systems : Windows 2007, XP, Mac OSX
Opera Fidelio system
Presentation : Microsoft PowerPoint
Spreadsheet : Microsoft Excel
Word Processing : Microsoft Word
Database/Statistics : Microsoft Access
Out-look mailing skills
PERSONAL INFORMATION
Date of Birth: 09-Nov- 1976
Nationality : Egyptian
Marital Status : Single
Languages : Native Arabic & Excellent English & very good French
Visa Status : Residency Visa (Transferable)
E-mail : [email protected]
Mob : +971-507325439(Dubai)- Mob : +20 1229900923 (Egypt)
Home phone: +20 - 972467360
Available upon request