Martin High School

JOB DESCRIPTION

FRONT OF HOUSE VISITORS’ RECEPTIONIST

Link Road, Anstey, Leicestershire. LE7 7EBTel: (0116) 2363291Fax: (0116) 2352121

Email: office@martin.leics.sch.ukWebsite: www.martinhigh.org

Head Teacher: Mrs Laura SanchezDeputy Head Teacher: Mr Paul Wicken

May 2017

Martin High School

Job Description

Job Title: Front of House Visitors Receptionist

Hours: 8.00 am – 4.30 pmTerm time plus 1 week in the holidays

Grade 5

Job Purpose: To act as the primary point of contact between the school,

parents/carers and the community and to provide consistency and accuracy of communication to best support pupils and staff.

To operate the school switchboard and office e-mail account. To promote the school by presenting a positive image. To ensure they have a comprehensive understanding of the school

community and its operations and knowledge of daily activities. To work as a member of a team that provides high quality

administrative support for the school, To ensure stocks of stationery and first aid materials are

maintained. To be first aider for adults and keep a log and report any injuries

using AssessNet. To provide first aid cover for the learner receptionist when required. Receive and entertain visitors, dealing with general enquiries from

staff, pupils, parents/carers and members of the community. Open and distribute all post and deal with outgoing post at the end

of the day. Take delivery of parcels, distribute and maintain a record of them. Word processing of documents as required by management and

teaching staff. Other administration duties as required. Participate in the school’s scheme of professional development and

performance Any other duties that may be required by the Senior Management

Team

The Academy will endeavour to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for anyone with a disabling condition.

The Academy is committed to safeguarding and protecting the welfare of children and young people and expects all staff to share this commitment and to ensure that every child really matters.

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.

This post is eligible for a DBS check under the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975 (i.e. it involves certain activities in relation to children and/or adults) and is defined as regulated activity under Part 1 of the Safeguarding Vulnerable Groups Act 2006.

PERSON SPECIFICATION

Front of House Visitors Receptionist

Qualification/Development Essential

Desirable

Experience of emergency first aid

Good computer and word processing skills

Able to multi task in a pressurised environment

Knowledge of SIMs

Excellent telephone manner

Able to use diplomacy to resolve conflict

Ability to create and sustain accurate filing systems

Experience of engaging with young people and adults in a positive manner

Good literacy skills

Pride in professional appearance and conduct

Confident in talking to a range of agencies

Desire to be part of the wider school community

Passionate about education and working with young people

Able to produce professional documents in a timely fashion

Able to act on own initiative

Common sense

Resilient and good sense of humour