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WebCRD Ad-Hoc Ordering Instructional Walk-through Document Spectrum Brands – Ad-Hoc Ordering December 2016 Ver. 2.0

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Page 1: WebCRD Ad-Hoc Ordering - Spectrum Brands...cloud storage. Simply click the button, “Upload File” to upload a document to your personal file collection. Please note the maximum

WebCRD Ad-Hoc OrderingInstructional Walk-through Document

Spectrum Brands – Ad-Hoc Ordering

December 2016

Ver. 2.0

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Page 3: WebCRD Ad-Hoc Ordering - Spectrum Brands...cloud storage. Simply click the button, “Upload File” to upload a document to your personal file collection. Please note the maximum

©2013 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

Other company trademarks are also acknowledged.

Document Version: 2.0 (Dec. 2016).

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One-Time Print Requests

Login WebCRD URL: http://printcenter.spectrumbrands.com

Domain: Standard Account

Login: Use your current Spectrum Brands network login credentials

Upload a File - One-time print request 1. To begin a “one-time” print order request, simple upload your print ready file to your

shopping cart to begin the checkout process.

Two options available for uploading:

a. Upload a File by clicking the browse button to locate your print file.

b. Multiple Files? by clicking on “multiple files” allows you to upload multiple print ready files into your cart.

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WebCRD – Catalog Ordering

Cart – Check-out Process 1. Once all print ready files are uploaded to your cart, you’ll be directed to your cart.

Once in the cart you can add/modify the print & finishing requirements, adjust shipping requirements and add the required cost center information.

2. First, provide a custom name for the print order.

BEST PRACTICE: This allows you to rename their orders and allows for easier referencing, reordering or looking into any order requested.

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3. “Order Estimate” provides you an estimated order cost breakdown. Click on the cost link to open the “Item Charge Details” window.

4. Next, add your required color, paper and finishing requirements under the “One-Click” options or by “Refine Your Print Options”.

a. One-Click: Allows you to select the type of print job and ordering the appropriate quantity per the print production process. Please remember to read the instructions when selecting a “one-click” option to ensure you are ordering the right adjusted quantities.

b. Refine Your Print Options: Allows you to select the specific print, paper and finishing requirements for your print request. You may also use this to refine any selected “one-click” option you may have selected.

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WebCRD – Catalog Ordering

5. Select the link to each area of print creation process.

a. Color and Size: Use to select your print color, print plexity (1- or 2 sided) and adding any special instructions.

b. Paper: Use to select your paper requirements for your projects.

c. Finishing and Special Options: Use to select your finishing requirements.

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6. Once you’ve completed entering your printing, paper and finishing requirements,

proceed to the “Shipping Information” section.

a. Profile Address: Use to adjust the required shipping address. Click on the pencil icon to adjust the address information.

b. Add Address: Use when you need to drop ship items to multiple addresses.

c. Service Level: Use to select your required turnaround time

d. Shipping Method: Use to select your required shipping method. You will be prompted with and “Delivery Estimate”.

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WebCRD – Catalog Ordering

7. Lastly, you’ll need to enter in the required “Billing Address” (default is your profile address) and enter your “Billing Code for Payment” information and addition special instructions for the order. Then you can click on “Place Order”.

a. Cost Center: 11 characters – Numeric

Saving / Deleting Current Active Order: 8. To “Cancel” or “Save” your order, simply click on “Start a New Cart” button. A window will

prompt provide 3 options. The option are as follows:

Return to Cart: Will close the window and take you back to the cart.

Cancel & Start a New Order: Will cancel the order and clear your shopping cart.

Save Order: Will save the order to your orders listing for future reference.

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Best Practices

Email Preferences 1. You can update your user profile email options at any time. Simply click on “My Profile” and

click on the button called, “Email Options”. This will allow you to configure what emails are sent you your email account when an order goes through the print ordering process.

Reviewing your Orders 1. You can review all orders current or previously placed. Once logged into the WebCRD

application click on “Orders” at the top left under the Spectrum Brands logo. You may modify a saved order, view any order placed or reorder any past catalog order. You may also check the status or your order in the print production process.

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WebCRD – Catalog Ordering

Manage Files 1. Manage Files allows you to store print documents for ordering within WebCRD. Similar to

cloud storage. Simply click the button, “Upload File” to upload a document to your personal file collection. Please note the maximum file size limit is 100MB per file uploaded.

Uploading Additional Contact Addresses 1. WebCRD allows end users to upload a contact listing into your profile for future orders to

select from. You may click, “Add Contact” to upload single contact. Or click “Import My Contacts” to upload multiple contacts via a predefined downloadable .csv file. You will populate into the predefined template and re-upload to your profile.