Lili Michelle Weber1407 W Shady Grove Road Apt 121 Irving Texas 75060

(214)694-0953Lmichellew10gmailcom

Qualifications With over ten years of experience in office customer service and phone support I have the ability to communicate with all levels of management I am well versed with various Microsoft applications andor programs with each position held I am a self-motivated individual that always tries to exceed expectations and easily adapts with optimism to changing job requirements

ExperienceMichaelrsquos Arts amp Crafts Aug 2013 ndash Present

Irving TexasSupport SpecialistPerforms all cash register operations and related customer service dutiesManages all 7 registers in charge of all incoming cashdeposits dailyEnsures all prices are activated and on floor per corporate office Utilizes RF Gun to ensure that inventory is maintained properly Ensure that customer leaves store with everything that is needed for any specific craft

projects and answers any related questionsAnswers phone in timely manner and ensures customer is taken care ofRockHouse Cleaning Nov 2010 ndash Mar 2013 Flower Mound TexasMake Ready Maid Contracted to Complexes for make ready service upon move-out Fully cleaned all areas Kitchen InteriorExterior Bathrooms Bedrooms(123) Ovens Refrigerators Dishwashers Cabinets Countertops WindowsSillsBlinds SweepMopVacuumDust all surfaces Glass surfaces Maintained Office amp Amenities (Laundry Facilities Fitness Room Model etc)Great Wolf Lodge Jul 2011 ndash Oct 2011

Grapevine TexasHousekeeping Room Attendant Wipe down every surface including tables dressers televisions and headboards Remove the sheets and pillowcases from the bed remakes with clean linens Shower stalls bathtubs and toilets are cleaned and sanitized Replace toiletriestowels that have been used Straighten and wipe counters and clean all mirrorsglass Vacuum out of the room

Walmart Apr 2011 ndash Jul 2011Irving TexasReceptionistCustomer ServiceCashier Answer multi-line phones maintained fitting room Cashier as needed run price checks process creditdebit card transactions Backup Customer Svc desk as needed process returnsexchanges Organized all incoming apparel per department Maintained and organized all inout

clients in a fast paced environment Civil Associates Inc Jul 2008 ndash Aug 2009

Garland TexasAdministrative Assistant IReceptionist Answered multi-line phones sorted incomingoutgoing mail for entire office Data entry typing filing faxing scheduling conference room calendars Assisted Human Resource manager with filesupdatesreviews Assisted Environmental Department with data entryclient comments Created memosspreadsheetsfiles as needed for projects Maintained direct expense logsspreadsheets

Education Bryant amp Stratton College- Associates in Office Info Technology 2015

References Furnished upon request