webinar: email marketing for...
TRANSCRIPT
“Email Marketing for Recruiters”
© Mark Whitby. All Rights Reserved.
Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• As a low-cost marketing method, nothing beats email: – You get your message out at the
push of a button – It's a cheap, fast and efficient way to
communicate with both clients and candidates
– You reach more people with less time and effort
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Generate warm leads and follow up with prospects automatically
• Nurture relationships by keeping in regular touch with all your contacts on a consistent basis
• Increase brand awareness and stimulate demand for your services
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• You use email every day... • BUT if you're like most
recruiters, you're probably not using email to it’s full potential
• And you could be losing out on lots of extra placements as a result!
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Email an MPC candidate to their client database
• Email a hot job to their candidate database
• That’s a good start, but that’s only the tip of the iceberg! There’s so much more you can do...
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Build a targeted list of prospect email addresses
• Produce professional looking email campaigns
• Find a reliable and cost-effective email marketing platform
• Automate your lead capture and follow up process
“Email Marketing for Recruiters”
Mark Whitby
• Write subject lines that break through the clutter and get your emails opened! – We’ll show you sample subject lines
that have produced the best open rates in split tests
• Source great content for your email newsletter with the minimum time/effort
“Email Marketing for Recruiters”
Mark Whitby
• Adopt best practices that protect your reputation, and enhance your relationships
“Email Marketing for Recruiters”
Mark Whitby
• I don’t claim to have all the answers, but I do believe I can help you in this area because… – I have been using email marketing
successfully for almost 10 years – I have studied it intensively and
invested thousands of dollars on courses and coaching
– I derive a significant percentage of my revenue from email
HOW?
Platform
WHO?
Email List
Lead Capture
WHAT?
Campaign
Series
Broadcast
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Please do NOT try to... – Send email broadcasts from your own
server – Send email broadcasts from Outlook
or your CRM software (fine for small mail merges)
• There are Email Marketing Solutions that do it for you – and it’s relatively cheap © Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Deliverability – How do they ensure that your email is
delivered and avoid the spam filters, junk folders, blacklists
• Functionality – Do they have the features you need?
• Cost – Does the price fit within budget?
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Email marketing platforms maximize their deliverability rate by avoiding spam blacklists
• That means the best platforms require confirmed opt-in
• The challenge is that makes it very difficult to upload your existing mailing list
© Mark Whitby
Provider Trial for 30 days Price per month
1shoppingcart $3.95 $29 flat
Aweber $1 $19+
Constant Contact Free $15+
iContact Free $10+
Infusionsoft Set-up Fee $199++
Mailchimp Free $10+
Streamsend Free $19.90+
© Mark Whitby
Provider Trial for 30 days Price per month
1shoppingcart $3.95 $29 flat
Aweber $1 $19+
Constant Contact Free $15+
iContact Free $10+
Infusionsoft Set-up Fee $199++
Mailchimp Free $10+
Streamsend Free $19.90+
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Evaluate 2-3 before deciding • My favourite is Aweber:
www.recruiter.aweber.com
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Flat Fee or Increasing? – Increase based on list size or volume
of emails sent? – What is the true cost based on your
estimated list size / volume? • Support included or extra?
– Telephone vs. Email?
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Invest the time up front to select the email marketing solution that best fits your needs
• Cheapest is not necessarily the best – neither is most expensive
• Once you start building your list on one platform, it’s difficult to migrate the data later!
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Step 1 – Create your client magnet • Step 2 – Install a lead capture form • Step 3 – Select your routes to market • Step 4 – Promote your lead gen offer • Step 5 – Keep in touch until they
become a paying client!
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Create a lead generation product (“ethical bribe”) as a free giveaway – White paper – Results of a Survey – Webinar or Teleseminar – Article or Special Report – Book – Online Video – CD or DVD – Podcast Series – Consultation / Presentation / Analysis /
Review / Critique / Audit © Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Next you need a way for people to join your list in exchange for your free information – Squeeze page, or “shy yes” page – Privacy policy – Minimum = First Name and Primary Email – Optional = Job Title, Company, Phone, etc.
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
© Mark Whitby
© Mark Whitby
© Mark Whitby
© Mark Whitby
• Permission Based: – Lead capture form on your website / blog – DHTML pop-up – Joint Ventures with list owners – By telephone – every new contact (provided
you ask permission) – Paid email broadcast via list owner (they
send for you) – Lead gen advertising
© Mark Whitby
• Permission Based: – Your email signature – Your business card – Your LinkedIn Profile – Direct mail letters and postcards – Speaking – Networking events – Writing articles (offline / online)
• The prospect knows you: – Your existing client and candidate
database – Historical records from meetings,
events, correspondence, business cards, online or offline research, existing files, referrals, etc.
– Your contacts in Outlook – Social media – e.g. LinkedIn
© Mark Whitby
© Mark Whitby
• The prospect doesn’t know you: – Internet research tools – e.g.
Zoominfo, Jigsaw, Broadlook, CardBrowser
– Automated data mining tools - e.g. eGrabber’s “ListGrabber”
– Online trade directories – Purchased or rented lists?
• These leads are best contacted individually
• Definition of Spam? – Unsolicited commercial email – Anything the recipient doesn’t
want! • Recruiters are notorious
spammers • Clean lists get best response
with minimum blowback © Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Spam CAN work if executed carefully, but consider the cost to your reputation / brand
• Be prepared for angry replies and complaints to your web host
• You can find companies to do it for you
• Safest route = don’t do it! © Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Email Newsletter • Surveys (surveymonkey.com) • Articles and blog updates • Industry news • Company news • Invitation to special events • Remember WIIFM!
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
© Mark Whitby
Text • Pro: No graphic
designer • Pro: Quick and easy • Pro: You can DIY • Pro: Better
deliverability • Pro: Illusion of a one-to-
one communication • Con: Doesn’t look as
nice
HTML • Pro: Looks professional • Pro: Stands out / grabs
attention • Con: Cost to create a
custom design • Con: Takes more time
to set-up • Con: Might need tech
help
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
Opt-in Form
Website Traffic
Direct Mail
Mailing to 3rd
Party List
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
© Mark Whitby
Opt-in Form
Cold Calling
Email Lists
“Email Marketing for Recruiters”
Mark Whitby
© Mark Whitby
• What’s an Autoresponder? – A series of follow up emails that are
sent automatically according to timescales you’ve specified
• Example – Day 0 = Here’s your free course... – Day 3 = Join me on LinkedIn – Day 7 = Can I get your feedback? – Day 14 etc.
“Email Marketing for Recruiters”
Mark Whitby
• Privacy policy on your website • Unsubscribe option • How often to send?
– Once per month MINIMUM – Once per week IDEAL – Twice per week MAX – Daily = only if they sign up for a daily
service – e.g. Recruiter Daily, Recruitment International, etc. © Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• Always spell check • Always send a TEST email
before sending your broadcast – avoid embarrassing mistakes
• Most importantly = ADD VALUE – Send stuff that’s valuable, helpful,
beneficial, interesting to the recipient
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• AVOID recruiters sending untargeted email blasts to the same clients! – Owner / Marketing Manager controls
the distribution list – Recruiters can email only to their
OWN CONTACTS – Must seek permission to mail to a
wider selection or whole list © Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
• You now have everything you need to get started with email marketing
• If you want more advanced training, or to work with Mark 1-on-1 to get your email marketing campaigns up and running: – [email protected]
© Mark Whitby
“Email Marketing for Recruiters”
Mark Whitby
© Bill Radin and Mark Whitby
• Go ahead and ask us a question!