webinar get in step with traveler monitoring
DESCRIPTION
Mobility is critical for maintaining end-user productivity and even more so now with the BYOD trend. Watch the webinar podcast to learn straigh from IBm what's new in Traveler 9, and how to leverage Traveler HA with GSX's monitoring and reporting solution.TRANSCRIPT
Webinar
• Overview of "What's New" on Traveler Jan Kenney - IBM Market Segment Manager Messaging & Collaboration
• Traveler Monitoring: The Biggest Challenges Jeffrey O'Halloran - BitRay Consulting Principal Consultant & President of the New England Lotus User group
• Demonstration of GSX’s Solution for Traveler Adam Chadderdon – GSX Solutions US Channel Manager
2 GSX Solutions© 2013
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© 2013 IBM Corporation
IBM Notes Traveler 9x Overview and What's New! October 29, 2013 Jan Kenney – IBM Marketing Manager, Messaging and Collaboration/Mobile
| © 2013 IBM Corporation 2
Agenda
■ Overview of IBM Notes Traveler
■ What's New in IBM Notes Traveler 9/9.0.1
■ Resources
| © 2013 IBM Corporation 3
Overview of IBM Notes Traveler
■ In market since 2008!
■ Automatic wireless delivery of IBM
Domino®
─ Email and PIM Data
─ Device security settings
■ 2-way synchronization
■ Over the air client or profile installation
■ Uses native device applications where
applicable, for best integration
■ Works over all wired / wireless
connections (CDMA, GPRS, GSM, WiFi,
etc.)
■ Administration support for device security
policies and remote wipe
■ It Just Works!
| © 2013 IBM Corporation 4
Agenda
■ Overview of IBM Notes Traveler
■ What's New in IBM Notes Traveler 9/9.0.1
■ Resources
| © 2013 IBM Corporation
IBM Notes Traveler 9 – What's New?
■ Shipped March 2013
■ To Do sync support for Notes Traveler for Andriod and Apple iOS.
■ Updated device support for Windows Phone, Windows Tablets and Blackberry 10 devices connecting to IBM Notes Traveler.
■ Updated server OS support. IBM Notes Traveler supports IBM in addition to Windows and Linux servers.
| © 2013 IBM Corporation 6
IBM Notes Traveler 9.0.1 – What's New?
■ IBM Notes Traveler 9.0.1 – Ships today Oct 29th 2013
■ Online meeting support (click link directly from invitation and attend!)
■ Set Out-of-Office status while on-the-go from your iOS or Android mobile device
■ Calendar enhancements:
─ View calendar conflicts before accepting invitations
─ Add meeting details to calendar entries
■ Security enhancements:
─ Enforce a “Prevent Copy of Messages” restriction on iOS and Android devices
─ New policy controls for attachment handling
■ Like iOS and Android, attachments and inline images are now supported on Windows Phone/RT platforms
| © 2013 IBM Corporation 7
Resources
■ IBM Notes Traveler Product Documentation ─ http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Product%20Documentation
■ IBM Notes Traveler Red Wiki
─ http://www-10.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=IBM%20Redbooks
■ IBM Notes Traveler Support FAQ
─ http://www.ibm.com/support/docview.wss?uid=swg21450615
■ IBM Notes Traveler Companion FAQ
─ http://www.lotus.com/ldd/dominowiki.nsf/dx/Traveler_Companion_FAQ
■ IBM Notes Traveler Support Community
─ http://w3.ibm.com/connections/communities/service/html/communityview?communityUuid=6cd
eca04-36b9-441b-a27a-a82c1eb05a4a
■ IBM Notes Traveler Detailed System Requirements
─ https://www.ibm.com/support/docview.wss?uid=swg27007909
■ IBM Notes Traveler Recommended Maintenance Levels
─ http://www.ibm.com/support/docview.wss?uid=swg24019529
About Me
Jeffrey M. O’Halloran
Principal, BitRay Consulting
• Co-Founder of BitRay Consulting LLC
• President of NELotus User Group
• IBM Notes/Domino since 1992
• IBM Certified Advanced Application
Developer
• 10+ Years in IT Management
BitRay Consulting at a glance
Challenges Monitoring Traveler
Visibility and Awareness
Understanding Issues
Corrective Actions
Agenda
BitRay Consulting at a glance
• BitRay Consulting Established in 2009
• Headquartered in Lowell MA
IBM Business Partner
Industries
Pharmaceutical
Microelectronics Manufacturing
Transportation
Retail
Core Competencies
Enterprise Content Management
Cross-Vendor System Integration
Data Migration
Web Applications/Portals
Mobile
Challenges Monitoring IBM Notes Traveler
• Simple Installation
• IBM Notes Traveler “Just Works”
• Much of Complexity is Hidden
• Monitoring IBM Notes Traveler Service Levels
• Underlying Components
• External Dependencies
• User Experience
Visibility and Awareness
• What to Monitor
• Related External Systems
• Clients
• Traveler Server
• Sync Process
• How to Monitor
• Domino Admin Client (Non-HA)
• Web-based Admin Interface
• Server Console
• Monitoring Tool
Understanding Issues – Console Commands
• Is It On?
• “Show Tasks”
• Users
• “Tell Traveler User”
• Status
• “Tell Traveler Status”
• Statistics
• “Tell Traveler Stat Show”
Corrective Actions
• Maximize memory
• HTTP thread allocation
• Traveler thread pools
• Monitor for database fragmentation
• Distribute Users
• Be aware of external factors
Summary
More than a server task
Monitor the Components that Matter
Tell Traveler Stat Show
Take Action Early
About Me
• Adam Chadderdon
• US Channel Manager
• GSX Solutions Inc.
GSX Solutions at a glance
GSX Monitor & Analyzer for IBM Notes Traveler
Live demonstration
Questions and Answers
Agenda
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GSX Solutions
• Founded in 1996
• IBM Business Partner for 17 years
• Headquartered in Switzerland, with Offices in the USA,
China and France
• Specialized in Messaging and Collaboration Environment
supervision
• IBM Connect 2014 in Orlando in January and also in Japan
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Monitoring Capabilities
IBM Notes Traveler Service Availability, Server Tasks & Servlets
New! IBM Notes Traveler High Availability
New! IBM Notes Traveler Mail Routing
Key IBM Notes Traveler Statistics
Server Up/Down & Server Access Time
Message Flow statistics
Device synchronizations
User Information & Device Information
Real-Time Graphs
Specific IBM Notes Traveler Reports & Trends
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Free Trial Version
30 days
Full features
Up to 15 servers
Unlimited users
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GSX Solutions
America
Boston, USA
+1 310 765 4139
GSX Solutions HQ
EMEA
Geneva, Switzerland
+41 22 735 82 40
@GSX_Solutions
Friend of GSX
GSX-Solutions Like page
Blog www.gsx.com/blog
GSX Solutions
Asia
Shanghai, China
+86 15 61 84 29 801
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