webinar: go on a hardware safari with idealware-2017-02-16
TRANSCRIPT
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Go on a Hardware Safari with Idealware
With Karen Graham, IdealwareDavid Forrester, National CASAFebruary 16, 2017
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Presenters
Assisting with chat: Ale Bezdikian, TechSoup
David ForresterCIO, National CASA
Karen GrahamExecutive Director,
Idealware
Susan Hope BardTraining & Education Manager, Techsoup
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Hardware Safari
Presented by TechSoup and Idealware
February 16, 2017
Karen GrahamIDEALWARE EXPERT TRAINER
Executive Director, [email protected]@karentgraham
INTRODUCTION
www.Idealware.org
INTRODUCTION
David ForresterGUEST SPEAKER
CIO, National CASA
INTRODUCTION
Hardware Safari Overview1
Kicking off Your Hardware Safari
The first step is to identify and document the hardware your organization currently using.
OVERVIEW
We’ll walk you through what hardware you’re likely to have. Then use the worksheet to map out your own hardware.
Let’s Go on a Hardware Safari!
INTRODUCTIONOVERVIEW
What hardware is your organization using? If you’re not sure, go dig around in your server closet or utility room to find out! Don’t let the number of items overwhelm you – start with what you know and work from there.
Workstations Workstations are the desktop and laptop computers that your staff use. The model number for desktop computers is typically on the front of the unit. Frustratingly, many laptops only list the model number on the bottom of the machine.
Type (desktop/laptop)
Brand (and model # if possible) Age of machine (approximate) How many do you have?
Printers By type, we mean either personal printers (connected directly someone’s computer) or network printers, which are connected to your network with a gray or blue network cable.
Type (personal/network)
Brand (and model # if possible) Age of printer (approximate) How many do you have?
Desktop and laptop computers:How many do you have? About how old are they?
Workstations
OVERVIEW
How many printers do you have? Are they connected to your network or to individual computers?How old are they?
Printers
OVERVIEW
The phones on your desks:How many do you have? What models are they?
Phone Handset
Your Server Closet
A PBX (private branch exchange) controls access to external phone lines and allows calls to be routed.If you have to dial 8 or 9 to get an outside line, then you have a PBX.
PBX = The Brains of Your Phone System
OVERVIEW
Where are data lines entering into your office from outside?Is there a phone gateway box?
Find the Connection
OVERVIEW
If you connect to the Internet through a small business service, you’ll have a modem.
Cable modems are provided by cable companies. DSL modems are provided by telephone companies.
ModemsCable Modems:
DSL Modems:
OVERVIEW
Routers connect the computers on your network to each other and to the Internet.
Your router will be connected to your modem. It may be wired or wireless.
Routers
OVERVIEW
Firewalls protect your network from the Internet.
Firewalls
OVERVIEW
Switches have ports for computer network cables, and are used to link devices on your network.
Smaller networks may not need a switch.
Switch
OVERVIEW
Servers are computers that carry out such specialized roles as:Centralized file storageControlling printersHandling particular software packages
Servers
OVERVIEW
And to whom?
Take a moment to go over invoices and see what services you have related to your hardware devices.
How Much Are You Paying For This?
OVERVIEW
Whew!
Take an hour and see what you can find out. Don’t let it overwhelm you.
OVERVIEW
Next Steps2
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NEXT STEPS
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NEXT STEPS
http://www.techsoup.org/hardware
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