[webinar slides] flexibility vs. control: how to work beyond corporate firewalls – safely
TRANSCRIPT
Underwri(enby: Presentedby:
#AIIMInforma(onIsYourMostImportantAsset.LearntheSkillstoManageIt
Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely
PresentedSeptember14,2016
Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely
AIIMWebinarPresentedSeptember14,2016
Underwri(enby: Presentedby:
J.KevinParker,CIPSeniorEnterpriseInforma0onArchitectNEOSTEK
ErinMcCartProductMarke0ng–ContentManagementASGTechnologies
Host:TheresaResekDirectorAIIM
Today’sSpeakers
Underwri(enby: Presentedby:
KevinParker,CIP
SeniorEnterpriseInforma(onArchitect
NEOSTEK
IntroducingourFeaturedSpeaker
Underwri(enby: Presentedby:
Agenda
§ Presentandfuturestateofworkingbeyondcorporatefirewalls
§ Whyyouneedaunifiedstrategy,architecture,andgovernance
§ Waystoplantechnologysystemsthatare“cloudfirst,Webfirst,mobilefirst”
§ Wheretoturnforhelp
Underwri(enby: Presentedby:
Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely
Presentstate…
Underwri(enby: Presentedby:
TooManyDisparateSystems
DirectoryServices AccounXngSystems PayrollSystem HRManagement
SystemsProcurementSystems
InventorySystems CRMSystemVendor&Contract
ManagementSystems
EnterpriseContentManagement
Systems
TimeManagementSystems
FileShares IntranetProject
ManagementSystems
DatabaseServers ServiceDeskTickets
DataWarehouses&BusinessIntelligence
RecordsManagement
Systems
KnowledgeManagement
Systems
QualityManagement
SystemsEmailSystems
Underwri(enby: Presentedby:
UsersCan’tKeepTrackofWhereStuffGoes
“WheredidIfilethoseTPSreports?”
“DoesthisdocumentgointheECMsystemortheprocurementapplica0onortheIntranetortheX: driveortheERPsystemortherecordscenter?”
“I’lljustemailit.Again.”
Underwri(enby: Presentedby:
Inwhichofthefollowingloca(onsdousersaccesscontentinyourorganiza(on?
Source:“ManagingContentBeyondtheCorporateWalls”(AIIMWhitePaper)©AIIM2016www.aiim.org/©ASG2016www.ASG.com
Underwri(enby: Presentedby:
Whichofthefollowingdevicesdoemployeesandfieldstaffinyourbusinessunitusetoaccessthefollowing?
Source:“ManagingContentBeyondtheCorporateWalls”(AIIMWhitePaper)©AIIM2016www.aiim.org/©ASG2016www.ASG.com
Underwri(enby: Presentedby:
FindingWaystoWorkAroundFirewalls
EnterpriseFileSync&Share
SaaSLOBApp
CloudEmail
EnterpriseSocial
RogueCloudDrive
RogueSaaSApp
RogueEmail
RogueSocialChannels
PersonalCloudDrive
PersonalSaaSApp
PersonalEmail
PublicSocialNetworks
On-PremSystems&Apps
OfficialCloudApps
ShadowCloudApps
PersonalCloudApps
CorporateFirewall
Abilityto
Con
trol
VPN
DirectoryServices
AccounXngSystems PayrollSystem HRManagement
SystemsProcurementSystems
InventorySystems CRMSystem
Vendor&Contract
ManagementSystems
EnterpriseContent
ManagementSystems
TimeManagement
Systems
FileShares IntranetProject
ManagementSystems
DatabaseServers
ServiceDeskTickets
DataWarehouses&
BusinessIntelligence
RecordsManagement
Systems
KnowledgeManagement
Systems
QualityManagement
SystemsEmailSystems
Underwri(enby: Presentedby:
Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely
Wherethingsareheaded…
Underwri(enby: Presentedby:
Workforceisincreasingly…
§ Distributed§ Mobile§ ExpecXngteleworkopXons
Underwri(enby: Presentedby:
Whatwouldyousayarethethreebiggestdriversformovingcontenttothecloudinyourorganiza(on?
Source:“ManagingContentBeyondtheCorporateWalls”(AIIMWhitePaper)©AIIM2016www.aiim.org/©ASG2016www.ASG.com
Underwri(enby: Presentedby:
Source:“ManagingContentBeyondtheCorporateWalls”(AIIMWhitePaper)©AIIM2016www.aiim.org/©ASG2016www.ASG.com
Howdoyouseeyourorganiza(onchangingitscontentmanagementprac(ceswithinthenext5years?
Underwri(enby: Presentedby:
Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely
Tipsformovingforward…
Underwri(enby: Presentedby:
DefineYourInforma(onStrategy
InformaXonStrategy…§ DefineswhatyouplantodowithinformaXonandwhy§ BeginswithanhonestinformaXonmaturityassessment§ IncludesablueprintofwhatinformaXonmanagementshould
looklikeintheorganizaXon§ Includesaroadmapofhowtogettothatfuture-stateblueprint§ IncludescriXcalsuccessfactors(CSFs)forshowingprogressive
improvements
Underwri(enby: Presentedby:
DesignYourInforma(onArchitecture
InformaXonArchitecture…§ Definesthestructuresandchannelsfordata,content,
knowledge,records,andanalyXcsinsupportofthestrategy§ Includesdesigningschemesfororganizing,labeling,
navigaXng,andsearchinginformaXon§ Takesintoaccountbusinessprocesses,organizaXonalgoals,
regulatoryrequirements,andotherinformaXonmanagementneeds
Underwri(enby: Presentedby:
PlanYourInforma(onGovernance
InformaXonGovernance…§ Supportsstrategyandarchitecturetogettheright
informaXontotherightpeopleattherightXmetodotherightthings
§ DefinestherulesandrolesforprotecXnginformaXonandensuringitsproperuse
§ SeekstoprotectsensiXveinformaXon,preserveknowledgeandrecords,andmiXgateinformaXonrisks
Underwri(enby: Presentedby:
DesignInfrastructurefortheCloudFirst
§ SojwareasaService(SaaS)§ InfrastructureasaService(IaaS)
§ InternalPrivateCloud§ ExternalPublicCloud§ HybridCloud
Underwri(enby: Presentedby:
DesignApplica(onsfortheWebFirst
§ Accessibletoallmodernnetworkeddevices§ Standardizeddataservices§ Easiertodevelopandmaintain§ EasiertouseforintegraXngotherapps(includinglegacyappsandrepositories)
§ Muchsimplertodevelopandmaintain
Underwri(enby: Presentedby:
DesignUserExperienceforMobileFirst
§ Simpleinterfacesthatworkonmobileanddesktops
§ Progressiveenhancementorresponsivedesign
§ Accessibilityandusabilityonalldevicesthroughstandardizedinterfaces
§ Muchsimplertodevelopandmaintain
Underwri(enby: Presentedby:
ProvideaSingleEntryPoint
§ Singleplakormorsingleentrypoint§ PortalcanbewebinterfacetoenterpriseinformaXon
§ Simplifiedaccessonalldevices§ ReducXoninapplicaXonsilosandROT
Underwri(enby: Presentedby:
WorkBe^erWithin&BeyondtheFirewall
EnterpriseFileSync&Share
SaaSLOBApp
CloudEmail
EnterpriseSocial
On-PremSystems&Apps
OfficialCloudApps
CorporateFirewall
DirectoryServices
AccounXngSystems PayrollSystem HRManagement
SystemsProcurementSystems
InventorySystems CRMSystem
Vendor&Contract
ManagementSystems
EnterpriseContent
ManagementSystems
TimeManagement
Systems
FileShares IntranetProject
ManagementSystems
DatabaseServers
ServiceDeskTickets
DataWarehouses&
BusinessIntelligence
RecordsManagement
Systems
KnowledgeManagement
Systems
QualityManagement
SystemsEmailSystems
SingleEntryPoint-OR-SinglePlakorm
Underwri(enby: Presentedby:
UserAdop(oninContextStrategy
Whatarewetryingtoaccomplish?WhataretheCriXcalSuccessFactors?
Archite
cture Howdowe
organizeandstructurethings?
Governa
nce Howdowe
getpeopletouseitinthewaysweintend?
Implem
enta(o
n Howdowebuilditoutandgetusersstarted? O
pera(o
n HowdowesupportusersanddriveadopXon?
Security,Privacy,Management,BusinessConXnuity,RetenXon,Compliance,Etc.
UserAdop(on
Underwri(enby: Presentedby:
TechCapabili(esforMobileWorkers
§ Web-basedcontent&BPMapplicaXons§ Enterprisefilesync&share§ Email,messaging,&conferencing§ Enterprisesocial&collaboraXon§ Search§ Capture
Underwri(enby: Presentedby:
TechCapabili(esforSecuringInforma(on
§ Directoryservicesandaccessmanagement§ EncrypXon§ InformaXonrightsmanagement§ Mobiledevicemanagement
Underwri(enby: Presentedby:
CommonObjec(ons&Responses
§ “Wecan’tworryaboutflexibility—onlycontrol.”Butifyoudon’tofferflexibility,youwillloseallcontrol.
§ “MovingtoasingleplaQormorevenasingleentrypointistoobigofaneffort.”HowbigistheeffortforconXnuingtomanageyourdisparatesystemswhilelosingcontrolandproducXvity?
Underwri(enby: Presentedby:
Summary:DesignforFlexibility&Control
§ Developaunifiedstrategy,architecture,andgovernance.Simplifyyourarchitecture!
§ Designinfrastructureforthecloudfirst.§ DesignapplicaXonsforthewebfirst.§ Designuserexperienceformobilefirst.§ Provideasingleentrypoint.
Underwri(enby: Presentedby:
Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely
Wheretoturnforhelp…
Underwri(enby: Presentedby:
WheretoTurnforHelp
§ InformaXonstrategy&managementconsultants–CerXfiedInformaXonProfessionals!
§ TechnologyvendorswhoreallyunderstandinformaXonmanagement,cloud,andmobile
§ AIIMresearch,training,andcommunity
ASGTechnologies–DeliveringPeaceofMind
ASGTechnologiesbringspeaceofmindtoeveryenterprisewithinformaXonaccess,managementandcontrolwithinlegacyandleading-edgeenvironments.ASGprovides70%ofFortune500companieswithsoluXonsthatsaXsfytheirbusinessneeds.
ASGContentSoluXonsprovideunifiedandflexibleenvironmentsthatintegratewithyourexisXngITenvironmentsandbusinessprocesses,soyoudon’thavetothrowoutdecadesofinvestmenttomakeroom.
FormoreinformaXonabouthowASGTechnologiescanhelpyouadvanceyourcontentiniXaXves,visitwww.asg.com
Underwri(enby: Presentedby:
Underwri(enby: Presentedby:
AIIMistheCommunityforInforma(onProfessionals
AIIMbelievesthatinforma(onisyourmostimportantasset.Learntheskillstomanageit.
OurmissionistoimproveorganizaXonal
performancebyempoweringacommunityofleaderscommi(edto
informaXon-driveninnovaXon.
Learnmoreatwww.aiim.org