Supercharge Nonprofit Collaboration with Skype for Business

With Linda Widdop, Tech ImpactJanuary 13, 2016

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DIRECTOR OF TECHNOLOGY SERVICES

Linda WiddopI manage all aspects of client relations for Tech Impact including educating nonprofits about technology solutions. I work with local, regional and national partners to provide the nonprofit community with increased knowledge of technology through speaking engagements.

I have been using Office 365 since it was first introduced and have helped over 600 nonprofits get on board with it.

I’m an obsessed birdwatcher and head coach for a women’s ice hockey team when I’m not helping nonprofits get on board with cloud computing.

linda@techimpact.org

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About TechSoup

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Where Are You?

We Are Here

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The Need Is Global – And So Are We

TechSoup’s mission is to build a dynamic bridge that enables civil society organizations and social change agents around the world to gain effective access to

the resources they need to design and implement solutions for a more equitable planet.

Countries Served TechSoup Partner Location NetSquared Local Group

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www.TechSoup.Global

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Our Impact

Together, we build a stronger, more resilient civil society.

$5.2Bin technology products and grants employed

by NGOs for the greater good

35languages used to provide education

and support

100+corporate and

foundation partners connected with the

causes and communities they

care about

6.2Mannual visits to our websites

600,000newsletter subscribers

empowered with actionable knowledge

79%of NGOs have improved organizational efficiency with TechSoup Global's

resource offering*

*Source: survey conducted among TechSoup members in 2013

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Webinar Objectives

1. Introduce and demonstrate features included with Skype for Business2. Identify and describe licensing options3. Understand how to use Skype for Business features including:

• Instant Message Communication• Video Chat• Screen Sharing• Presence management• Recording a conversation• Skype meeting

Using

ABOUT US

Providing high impact services to nonprofits since 2003

Tech Impact Philosophy & Team

Our Mission

communities and nonprofits to use technology to better serve our world.

Empower

• Just like you, we are a 501c3 Nonprofit• Capacity building organization• Workforce development program for underserved youth

• Providing IT Services to Nonprofits since 2003• Serving 100+ Nonprofit’s with Managed IT/Help Desk Services• Over 600 Office365 Implementations / 40,000 licenses• Cloud Backup/Recovery• Hosted VoIP• Data Management Services – selection, implementation, support

Solutions.Integration.Support.

Webinar Agenda• Overview of features included with Skype for Business• Demo of features• Licensing Options• Skype vs. Skype for Business• Preparing for Success• Using Skype for teleconferencing – Office 365 E5

Connect With Skype for Business

• Increase attendance at meetings• Save time scheduling meetings• Save travel time and expense• Get input from coworkers• Stay connected with remote workers• Present branded appearance when communicating• Be agile

• Presence Management – linked to your Outlook calendar, tells coworkers if you are available

• Instant Messaging – connect with coworkers, Skype for Business users, and Skype users for quick IM or video chats

• Online Meetings – use HD audio and video, share your presentation or screen

• Broadcast Meetings to any deviceSkype users must change their settings to interact with Skype for Business

Manage Contacts

• Search “My Contacts”– Results from Outlook contacts

• Search “Skype Directory”– Results from all Skype users

worldwide• Right click for options

Presence Management

• - Online and available (Ebony)• - Out of Office (Anna)• - Available short term (Eric)• - Not available (John/Linda)• - Offline (Lauren/Sam)• - Presence unknown (external)

• Presence is linked to Outlook calendar

Instant Messaging• With one or many contacts• Conversations are saved

Video Chat

• Video chat with any contact– Internal or external

• Webcam is required

Online Meetings

• You must be logged in to Skype for Business

• Link is inserted

Joining a Meeting

• Audio options– Skype for Business

(requires speaker and mic on computer)

– Phone number– No audio

Share Your Screen

• Organizer and/or participant can share screen

Mobile App

This Not This ContactsIM Video Chat

Demo

4 Licenses Available at Nonprofit PricingAll Include Skype for Business

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Preparing for Success

• DNS (SRV & TXT) record changes• Client download• Desktop configuration• User training• User training• More user training

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Connecting to Voice Communication

• Right now, you can’t call standard telephones (PSTN integration)

• PSTN integration is coming• Make and receive calls from Skype for Business• Add a dial-in conference line to Skype for Business meetings• Have an auto-attendant for your organization• Will Require an Add-on License for E1 or an E5 license

• You may eventually be able to connect physical phones to Skype for Business using E5 licensing

How Partners Can Help• Pre-Implementation Planning

• Picking the right path for you• Creating communication plans with your staff• Piloting

• Implementation• Setup• Data Migration• Desktop Setup

• Training• Admin & End-User Training

• Ongoing Support

• Over 600 projects completed• Cloud Services Partner – top 3%

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Q AQuestions?

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Learn and Share!

Chat in one thing that you learned in today’s webinar or will try to implement.

Will you share this information with your colleagues and within your network?

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