webwisewomen nov 2009 updated

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www.pleasewalkonthegrass.com Simple steps to be taken to grow your business online, at low cost. The dos and don’ts during a recession … …or…

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Page 1: Webwisewomen Nov 2009 updated

www.pleasewalkonthegrass.com

Simple steps to be taken to grow your business online, at low cost. The dos and don’ts during a recession ……or…

Page 2: Webwisewomen Nov 2009 updated

www.pleasewalkonthegrass.com

Don’t just sit there…

…do it

Page 3: Webwisewomen Nov 2009 updated

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Three things

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The web Marketing in a recession

Free stuff

Page 5: Webwisewomen Nov 2009 updated

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What’s so great about the web?

www.pleasewalkonthegrass.com

Page 6: Webwisewomen Nov 2009 updated

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A lot of links

A helluva lot of links

Quick

Cheap

www.pleasewalkonthegrass.com

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www.pleasewalkonthegrass.comwww.pleasewalkonthegrass.com

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Give it away free…

www.pleasewalkonthegrass.com

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The power of weak ties

• Small tight networks

• Strong connections

v• Extensive open

networks• Weak connections

Scott, John. 1991. Social Network Analysis. London: Sage. See also Wikipedia entry on ‘Social Networks’

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Old web New web

• Static• One way• Specialised skills• Advertising• Impact• Spend• Bull****

• Dynamic• Two way• Everyone does it• Teaching• Involvement• Friend• Truth

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Involvement…

www.pleasewalkonthegrass.com

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You have to be in there…to know how it works

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A fundamental truth of new media…

Page 14: Webwisewomen Nov 2009 updated

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Live the life of your customer

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Not:“how can I make you buy?”But:“how can we achieve this together?”

Jedi salesman

www.pleasewalkonthegrass.com

Page 17: Webwisewomen Nov 2009 updated

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It’s not rocket-science

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…you don’t just get one shot

Page 18: Webwisewomen Nov 2009 updated

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…in fact it’s quite a good idea

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Marketing in a recession

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“In a recession, dare to invest aggressively in marketing, innovation and customer quality”, is the clear message to be drawn from PIMS (Profit Impact of Market Strategy)

What strategic investments should you make during a recession to gain competitive advantage in the recovery? Roberts K. Strategy and Leadership, Volume 31, Number 4, 2003 , pp. 31-39(9)

Page 21: Webwisewomen Nov 2009 updated

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Invest in … Using…

• Promotion• Marketing• Branding• Product development• Customers

Picture from Saavem at http://www.sxc.hu/photo/1086908www.pleasewalkonthegrass.com

Page 22: Webwisewomen Nov 2009 updated

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Old web New web

• Static• One way• Specialised skills• Advertising• Impact• Spend• Bull****

• Dynamic• Two way• Everyone does it• Teaching• Involvement• Friend• Truth

marketing marketing

Adapted fromNeo-marketing v old-school marketing, Kathy Sierra http://headrush.typepad.com/creating _passionate_users/

Page 23: Webwisewomen Nov 2009 updated

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Big business is no longer in charge• Participation• Collaboration & sharing• Co-production• Richer/faster• Weightless

www.pleasewalkonthegrass.com

http://www.marketingpilgrim.com/2008/11/motrin-faces-twitter-headache-over-new-video-campaign.html

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It all adds up

Value of networks+Investing in customers (especially in a recession)+Lots of free stuff=SME opportunity

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Virtually Free

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What you can do now…• Start a blog• Get a simple website• Start networking –

Facebook, Bebo, MySpace, LinkedIn etc

• Refer to all these offline• Connect them all• Promote yourself – Squidoo,

twitter, slideshare, etc • Read, Listen, Learn

Virtually Free

Page 27: Webwisewomen Nov 2009 updated

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Keeping on the right track…

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(Simple principles…and possibly the next

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insightwhat customers really want because you live

with them (online)you talk to them and

listen to them

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purposebecause you know why you’re in business

+therefore what you can do for those customers (that no-one else can)

www.pleasewalkonthegrass.com

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truthThe truth is out there (whether

you like it or not) so tell it+

Your own, unique, compelling truth (integrated and consistent)

www.pleasewalkonthegrass.com

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beautyLooking good isn’t optional

+The best products and

services just work better

www.pleasewalkonthegrass.com

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Thank [email protected]