webworks epublisher across the enterprise - user stories

© 2009http://www.webworks.com

ADDS VALUE ACROSS THE ENTERPRISE:

- Agile Software Development

- eLearning / Training

- HR / Policies & Procedures

- IT

- Marketing

- Technical Documentation

and much more….

Click to find out how.


THIS IS WAYNE

– He’s a Technical Writer and needs to publish 4500 pages and 3 on-line help systems every quarter.

- He is also thinking of publishing his documents on the web as wiki so his customers can add comments and give feedback.


THIS IS FRED

– He’s Wayne’s boss and he wants to move the department over to working with the DITA standard.

- He also needs to reduce the long term costs of publishing the documentation


THIS IS LAUREN

– She’s an Instructional Designer and needs to integrate her new eLearning course with the last product information as its being developed.

- She is also thinking of adding a feedback mechanism to her online training so her students can make their own suggestions for improvements.


THIS IS SUSAN

– She’s in marketing and needs a way to combine marketing information written in Microsoft Word with technical information written in FrameMaker to produce a series of white papers about the company’s products.


THIS IS RITA

– She’s in human resources and needs to publish the company policy and procedures to the intranet, and be able to make changes quickly.

- She also has to be able to integrate information from the legal department.


THIS IS STEVE

– He’s a Software Product Manager and needs to make sure that the on-line help that the documentation department delivers can be integrated into his product, and can be read on any machine his customer might be using.


THIS IS BOB

– He’s the Head of IT and has been tasked with balancing the it resources across the company.

- He is looking for a way to use the computers that sit idle during the night and on weekends.


WAYNE, FRED, LAUREN, SUSAN, RITA, STEVE, & BOB ARE ALL LOOKING AT DIFFERENT SOLUTIONS.

BUT WHAT THEY ALL NEED IS.


WAYNE

Technical Writer

Input Type A

Output Format 2 Output Format 3Output Format 1

• Single source content from FrameMaker, Word or DITA-XML

• Select from up to 15 different output formats, including PDF, Help and Wiki

• Adding a new output format takes just a few seconds.

• Simple ePublisher workflow - DESIGN the output, CAPTURE the design, APPLY to the production process.


FRED

Documentation Manager

• Add DITA-XML as a new input source on a document or project basis and simplify the transition without disrupting scheduled production runs.

• Ongoing changes are automatically synchronized across the production process reducing Total Cost of Ownership.

• Publishing cycle time reduced from hours to minutes.

Input Type A

Output Format 1

Input Type B Input Type C

Output Format 2


LAUREN

Instructional Designer

• Merge input from training course development with product information.

• Use cross platform online deliverables to deliver training courses over the web.

• Deliver course using emerging technologies like wiki platforms to integrate feedback and comment capability.

Input Type A

Output Format 1

Input Type C

Output Format 2


Susan

Marketing Manager

• Combine Word documents from Marketing with FrameMaker technical documents and produce White Papers in PDF for print or the web.


Input Type A

Output Format 1

Input Type C


Rita

HR Manager

• Combine Policy and Procedure documents with Legal “boilerplate” information.


• Automate publishing information and updates to HTML output for Intranet.

Input Type A

Output Format 1

Input Type C


Steve

Product Manager

• Use WebWorks Help inbuilt platform independent online help delivery system.

• Output to many other industry standard help systems, such as Eclipse Help, Java Help. MS Help etc.


• Automate the delivery and the deployment of the help sets for software integration.

WWHelp Other Online Help Systems


Bob

IT Executive

• Use ePublisher scheduling and notification capability to schedule content conversion and publishing production runs during down time.

• Balance the use of IT resources.

• True “Lights-Out / Hands-Off” automated production process.

• One customer generates 10,000 HTML pages to update company wide websites every 24 hours by using night time IT resources, without impacting daytime productivity.


THE ONLY CROSS ENTERPRISE AGILE CONTENT CONVERSION AND DEPLOYMENT PLATFORM THAT CAN MEET ALL YOUR CONTENT DELIVERY NEEDS

webworks epublisher across the enterprise - user stories

Technology

new output format

merge input

different output formats

marketing information

product information

publishing information

technical information

eclipse help