wednesday dition · medical needs and want prescription drug coverage. • the symmetry plan is...
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This article directly relates to our strategic focus on Patient Experience | Growth & Sustainability
Pam DelagardellePresident & CEO
editionWednesday
November 9, 2016
1Foster Unity ▪ Own the Moment ▪ Champion Excellence ▪ Seize Opportunities
Q: Does UnityPoint Health have a policy regarding sta� purchasing items to do something special for patients – i.e. a birthday cake for a patient who was in the hospital on his birthday?
A: UnityPoint Health team mem-bers ‘own the moment’ every day with the thoughtful acts of kindness given to patients. Keep in mind policy 1.CE.14. when doing so. Employees may give an inexpensive gift with a value of no more than $10, individually, or no more than $50, total, per patient per year.Tori Staord, Compliance
When in doubt, check the policy manual!We’ve had a lot of great questions lately about Allen policies, and we’re happy to answer them here. For your policy and procedure questions, visit the “Policies & Procedures” section on the Intranet and search by key-word for immediate answers.
Allen Foundation Classifieds Events Patient Safety Scorecard Phone Book
EAPworks IQ4ward LiveWell MAPLES Wednesday Edition
What’s Happening atLogan PlazaWith a special thanks to local developer Ben Stroh, Logan Plaza is undergoing development and I am happy to share our involvement.
UnityPoint Health – Waterloo has agreed to occupy space in the new North Crossing development near Allen Hospital with a goal of creating additional and appropriate ways for individuals to access healthcare in our community. This project presents excellent opportunities to improve patient care in our region.
One of those opportunities involves decompressing the services o�ered on-site at Allen Hospital and providing them in a more patient-friendly environment. Expanding our geographic footprint and putting providers in a position to coordinate care more e�ectively was a driving force behind UnityPoint Health – Prairie Parkway in Cedar Falls and applies to this plan as well.
The development will include a new UnityPoint Health Urgent Care. Ad-ditionally, physicians and sta� at UnityPoint Clinic Family Medicine and Internal Medicine, currently located inside the hospital, will relocate to the new development.
We are thrilled that a developer has taken on this project and the city of Waterloo is taking the necessary steps to revitalize our neighborhood. The benefits will extend further than our own operations.
Key Performance Indicators — November Update
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THINK HEALTHY
Q: Is there a policy regarding radi-os playing o� the computer in patient check in areas? Seems to be unprofes-sional and loud at times?
A: If the music is bothersome or too loud, please contact the individual’s manager who should address it.Dan Norman, IT & Steve Sesterhenn, HR
Q: What is the policy concerning personal pictures being used as screen savers or backgrounds on shared com-puters in the nurses station?
A: While there is no o¢cial policy, if the photo is bothersome or o�ensive, please contact the individual’s manager who should address it.Dan Norman, IT
Q: What is UPH’s policy on tattoos? I have been told by my manager that any tattoos that are visible need to be covered while I am on the clock, how-ever, I see other employees in other departments with full arm sleeves not covered. Is this a company-wide policy or does your manager decide if you have to cover them up?
A: According to the Professional Dress and Appearance policy, “Tattoos are to be covered by clothing or hosiery whenever possible. Tattoos on the face or neck or not permitted.” Please feel free to address the concern with the individual’s manager if you see someone who is not following the policy.Steve Sesterhenn, HR
Q: Why isn’t the dress policy being enforced? I’ve seen nurse practitioners, social workers, case managers with leg-gings, open toed shoes, tattoos on feet and short dresses.
A: If you see a person that is in viola-tion of the policy please politely inform their manager of your observation. That manager then should address the issue.Steve Sesterhenn, HR
2017 Benefits | November 1-15, 2016
2017 Open Enrollmentis here, baby!��T his is an active enrollment period — youmust enroll by 5 p.m. on November 15 to havecovereage for 2017.
If you don’t enroll, your current UnityPoint Health medical, dental, vision and flexible spending account coverage will end on December 31, 2016.
View your Enrollment Guide online at www.uph.benefitpad.com.
Open Enrollment Meetings (spouses welcome)Thursday, November 10 | 7:45–8:45 p.m. & 10–11 p.m. | Learning Center A
Open Enrollment Computer LabMonday, November 14 | 1-4 p.m. | Large IT Classroom
Want to help strengthen and support ourFOCUS Values?To ensure we continue to live the FOCUS values, we are creating a Culture Advisory Council. We are doing this to make sure we have open, honest and on-going conversations about how well we’re living our values.
As a system, the Culture Advisory Council is just one of the ways we are mak-ing sure we are Fostering Unity.
Who can join the council? What are the expectations? How can you apply? Find out more >>
If you have any questions, please contact [email protected] or [email protected].
Depression can be a di¢cult topic for many people to talk about, but it can be even harder for men. Research shows that men are less likely to seek help for common mental health conditions when they need it.
Depression diagnoses are more common in women than men. However, some new research shows that when clinicians consider the more typical male symp-toms of depression such as risk taking and aggression, the rates are actually much more similar.
About 6 million men in America experience depression in any year. Depression is a highly treatable condition. Allen Hospital’s EAP o�ers free and anonymous mental health self-assessments at www.UnityPoint.org/Waterloo/employ-ee-assistance-program or call EAP at (319) 235-3550.
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News & AnnouncementsNew Medicare Advantage Plans Available from HealthPartnersUnityPoint HealthHealthPartners UnityPoint Health, our new insurance company, will be selling Medicare Advantage plans during the Medicare annual enrollment period, October 15 through December 7. HealthPartners UnityPoint Health will o�er two Medicare Advan-tage plans:
• The Align plan is perfect for people who have lowmedical needs and want prescription drug coverage.
• The Symmetry plan is great for people who visitthe doctor more often and need extra prescriptioncoverage during the coverage gap.
Both Align and Symmetry will be available for purchase in 30 counties in Iowa and Illinois.
Get more info — who would benefit, FAQs, coverage map, more!
Informational Community MeetingsMedicare-eligible beneficiaries are invited to attend a 90-minute meeting to learn more about these Medicare Advantage plans:
Monday, November 14 | 10-11:30 a.m. | Meeting Room 1
Friday, December 2 | 4-5:30 p.m. | Meeting Room 1
‘Transitions of Care’, a Key Part of T.H.E. Care Model, Begins PilotUnityPoint Health is taking another important step in implement-ing T.H.E. Care Model to standardize and improve the delivery of care for our patients and families. In September, the Cedar Rapids sta� of UnityPoint Clinic helped pilot the new Common Care Plan (CCP), one of the first core competencies to help us achieve our improved delivery of care. Between now and the end of the year, Cedar Rapids Care Coordinators and other sta� who work with patient discharges will be piloting improved Transitions of Care (ToC) for our patients. After the pilot is complete, plans will be finalized for implementation for all regions of UnityPoint Health.
Read more about the pilot and upcoming training >>
IT Priorities Set for 2017Optimization of our current IT solutions is a priority for 2017. IT leaders explained there is so much more we can do with what we have, so lots of energy will be put toward fine-tuning the current core IT systems, including Epic and Lawson. Optimization will improve e¢ciencies and processes across the systems in which we have so heavily invested already.
See all approved projects >>
UnityPoint Health WaterlooCommunity Cancer Center
Open House Ribbon Cutting Ceremony&
Thursday, November 175-6:30 p.m. (ribbon cutting at 5:30 p.m.)3530 W. 4th St.
Take a tour, meet the providers and sta�!
Refreshments will be served.
Welcome to ComplianceAwareness Week!How well do you know compliance? Check out the Compliance Awareness Week intranet page to see the activities each day this week. Make sure you take time to view the video message from Denny Drake, UnityPoint Health Compliance O¢cer, read the tips of the day and learn about an opportunity to win a $20 gift card for completing any of the educational games o�ered daily. Have a great week!
Allen Hospital Auxiliary Event
Pu¢ns, Popcorn & Peanuts SaleFriday, November 189 a.m. - 3 p.m.South Dining Room
Proceeds benefit the Allen Hospital Auxiliary projects and scholarships.
Wound Champions NeededAre you interested in wound care and learning more about wounds? Want something awesome to add to your skillset?
We’re looking for people willing to serve as a wound champion for their designated area. Wound champions should possess:• LPN degree or higher• Willingness to be responsible for extending further education
about wounds to their peers
If you’re interested in being a wound champion or finding out more, contact [email protected] or 3555.
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Welcome New Team MembersFront (l-r): Ann Schrader, Administration; Shelby Swarts, Oncol-ogy; Kristen Wennes, Oncology; Kate Santacroce, Case Manage-ment; Rachael Jorgensen, Child Protection; Denise Hesse, Lab; Jodi Morse, 3-Medical; Michelle Watson, Surgery; Laura Bohr, 3-Medical
Back (l-r): Amber Jacobs, 3-Medical; Shawna Staack, Emergency Dept; Thomas Pope, Emergency Dept; Hannah Heinzerling, ICU; Jason Ryan, IT; Lisa Ellermann, Radiology; Michael Ho�, Pharma-cy; Eric Carlson, Allen College; Courtney Gremaud, Therapy
KCRG Show You Care spotlighted UnityPoint Hospice and the memory of hospice nurse Sam Weber and her love of snow. Friends, family and colleagues collected more than 150 hats and mittens in October that were recent-ly donated to local schools.
Giving & Receiving
Submit articles to: [email protected] for submissions: 8 a.m. Tuesday
Christmas in WalnutRemember to bring toys for our Christmas inWalnut Toy Drive and help us create the mostsuccessful Christmas in Walnut event yet!
Allen Café Drop-Oo� Dates:Friday, November 11
Can’t make it down to the café?Contact [email protected] and we’ll pick them up.
More about Christmas in Walnut >>
Shining StarsProvider ProfileMichelle Friedman, ARNPEducation: Allen College
Hobbies: Spending time with family, reading, music and movies.
National RadiologicTechnology WeekNovember 6-12, 2016
National Radiologic Technology Week® is celebrated annually to recognize the vital work of R.T.s across the nation. The celebration takes place each year during the week that includes November 8 to commemorate the discovery of the x-ray by Wilhelm Conrad Roentgen on November 8, 1895.
The week-long celebration calls attention to the important role medical imaging and radiation therapy professionals play in pa-tient care and health care safety.
During this week when you come across sta� from X-ray, CT, MRI, Nuclear Medicine, Mammography, Ultrasound, and Cath Lab please take the time to thank them for the great work they do for our patients.
Beaming With Pride!
Jonathan Fields, MD and Na-zee Jabbari, MD were invited to speak at the Nov. 3 Gover-nor’s Conference in Altoona on a variety of occupational health topics.
Patient Experience Award to Grundy County Memorial Hospital For the eighth year in a row, the hospital has received national recognition for Patient Experience in the Emergency Department. The 2016 Press Ganey Guardian of Excellence ™ was awarded to GCMH at the Press Ganey national conference. The award means GCMH is among the top 5% of hospitals for Emergency Depart-ment Patient Experience among 1,800 hospitals nationwide.
Read more >>
UnityPoint Health® Hospitals Earn “A” Grade for Patient Safety From Leapfrog GroupAllen Hospital (Waterloo), Finley Hospital (Dubuque) and St. Luke’s Hospital (Cedar Rapids) listed among nine Iowa hospitals granted an “A”, ranking among the safest hospitals in the United States. Read full article >>
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Glorious Brass: Festive Sounds to Begin the SeasonSaturday, November 19 | 7:30 p.m.Nazareth Lutheran Church (7401 Univer-sity Ave., Cedar Falls)
Ring in the winter season with the Wa-terloo - Cedar Falls Symphony brass choir and guest organist Nathaniel Parrish. Featuring brass and organ music by Bach, Gabrieli, Dukas and others.
wcfsymphony.org / (319) 273-3373
A New Nutcracker: Gary Kelley Imagines DukeEllingtonSaturday, December 10 | 4 p.m.Great Hall, GBPAC
See a brand new version of the Nutcrack-er featuring Duke Ellington’s music and the irresistible visual storytelling of Gary Kelley. This perfect holiday diversion for the whole family includes hands-on musical exploration in the lobby, the or-chestra and youth musicians performing jazzy holiday favorites, and an audience sing-along. Featuring Ellington’s Nut-cracker Suite with illustration by Gary Kelley plus selections with the West High School Jazz Choir.
wcfsymphony.org / (319) 273-3373
eventsWednesday Edition
November 9, 2016
CLASS Stroke Support GroupWednesday, November 9 | 10-11 a.m.Inpatient Rehab Community Room
Get motivated with community member and speaker Tony DiCecco!
HealthPartners UnityPoint Health Medicare Advantage PlansMonday, November 14 | 10-11:30 a.m.Meeting Room 1
Medicare-eligible beneficiaries are invited to attend a 90-minute meeting to learn more about these Medicare Advantage plans.
UnityPoint Health WaterlooCommunity Cancer Center Open House & Ribbon Cut-tingThursday, November 17 | 5-6:30 p.m. 3530 W. 4th St.
Take a tour, meet the providers and sta�!Refreshments will be served.
Crohn’s & Colitis Support GroupThursday, November 17 | 6-7:30 p.m.Allen College Board Room (enter through Barrett Forum)
Presenter: Dr. Jay Ginther, from The Bone Health Institute
Pulmonary Support GroupMonday, November 21 | 4-5 p.m.Meeting Room 1
Michelle Heine will be discussing “Infection Control and Lung Disease.”
Allen College Alumni EventTravel Information MeetingTuesday, November 22 | 5:30 p.m.Baskins Classroom, Winterall Hall (Allen College)
Northern California — trip to take place June 2017. See flyer >>
Community Events
Allen Associates — Celebrate your November birthday by visiting the Gift Shop any time during the month and receive 25% o� one gift item.
Nov. 18Pu¢ns, Popcorn & Peanuts9 a.m. - 3 p.m.South Dining Room
Nov. 21 & 22Lionne Design Jewelry Sale
Dec. 7 & 8Geneva Distributing Blan-kets, Pillows & Sheets
Allen College Blood DriveTuesday, November 298:30 a.m. - 12:30 p.m.McKinstry Student Center in Barrett Forum (Allen College)
New donors receive a prize! Schedule online at www.lifeserve.org or contact [email protected] or (319) 226-2016.
HealthPartners UnityPoint Health Medicare Advantage PlansFriday, December 2 | 4-5:30 p.m.Meeting Room 1
Medicare-eligible beneficiaries are invited to attend a 90-minute meeting to learn more about these Medicare Advantage plans.
Allen College Alumni OutingThe Joffrey Ballet Presents: The NutcrackerSunday, December 4 | 2 p.m.Hancher Auditorium, Iowa City
$60 per ticket — Please contact [email protected] or (319) 226-2016 to reserve your tickets today! More details >>
Auxiliary Calendar