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JenniFriedly

RussellAdams, MD

What’s a Physician Dyad?Jenni Friedly, COO and Russell Adams, MD, Medical Director of Operations

For UnityPoint Health – Waterloo to achieve its goal of creating a patient-centered, physician-driven culture, we had to engage our physicians di�erently and let them drive the change. In January 2015, we implemented the physician dyad leadership model, which has provided a functional structure to drive strat-egy and quality.

Here’s how it works:Allen Hospital CEO Pam Delagardelle and Physician Leader Kyle Christiason are responsible for developing the region’s vi-sion and strategy. Meanwhile, COO Jenni Friedly and Medical Director of Operations Dr. Russell Adams form the hospital dyad and Vice President of Clinic Operations Sarah Brown and UnityPoint Clinic Medical Director Dr. Dan Glascock form the clinic dyad. They are responsible for imple-mentation.

This functional chart shows how the physician dyads (orange) are respon-sible to lead strategy and quality deployment within aligned service lines.Dyads work with service line leaders to develop annual goals based on the region’s strategy and quality metrics. Performance to the goals is tracked monthly with scorecards.

ResultsThe dyad model of leadership deployed by UnityPoint Health – Waterloo, with strong partnership from independent providers, has demonstrated significant benefits measured primarily by the high level of physician en-gagement and survey scores. Success can also be measured by improved performance on many strategic metrics including readmission rates, patient experience and value-based purchasing.

editionWednesday

April 27, 2016

Allen Foundation CARE Counts Classifieds Events Patient Safety Scorecard Phone Book

EAPworks Wednesday Edition LiveWell MAPLES Waterloo Neighborhood

Q: In regard to the BMI guidelines, how are the associates doing? What percentage met the 35% last year and what percentage met the 32.9%? Have the associates overall decreased their BMI? In other words, has it worked to charge more for associates and o�ered the incentive to lose weight or not?

A: First, let me clarify that insurance premiums are at a set amount for all associates and we provide an incentive (discount) for meeting certain health goals (weight, blood pressure, choles-terol). Associates aren’t charged more, they simply aren’t qualifying for the incentive.

Regarding improvement, we do know that 53% of participating associates have reported increased exercise and fitness levels. In addition, 67% reduced their nutrition risk and 14% reduced their BMI. For the 2015 year, 26.9% of par-ticipating associates across UnityPoint Health did not qualify for the incentive based on a BMI of 35. For the 2016 year, 28.6% of participating associates did not qualify at the 33 BMI level. At the end of 2016, we will be able to compare the two full years as far as how many associates earned the incentive based on partic-ipating in health coaching, smoking cessation, and other programs designed to help associates meet health goals.Annie Horrigan, Wellness

Nuclear Medicine UpdateAs of Friday, April 29, Nuclear Medicine will be combined into one lo-cation in the Heart Center rather than being split into two (one in Ra-diology and one in the Heart Center). Our outpatients will now register at the Entrance 5 admissions desk and then go to the Nuclear Medicine department on second floor.

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Did you know, healthcare workers often contribute to the spread of infectious diseases in health care settings? You can help by staying home if you are sick (you should not come to work if you have a fever), always cover your mouth and nose when coughing or sneezing, and wash your hands frequently.

THINK HEALTHY

SafetyCorner

Q: Is the BMI lowering in 2017?

A: The Medical Advisory Group (acommittee within UnityPoint Health) out-lined a plan to lower the BMI to less than 30 by 2017. At this current time, it would be best to prepare for this change and stay tuned for more details as they become available.Annie Horrigan, Wellness

Q: Lately, Allen has been short sta�edfor nurses and techs. Is there a limit to the amount of patients a nurse can take? There have been times I have felt un-comfortable with the patient load I have been given. This is not a work issue but a patient safety issue.

A: Assignments of patients are basedon the illness of the patient, the treatment the patient requires and the amount of patients on the unit. If you are uncomfort-able with the patient load that you have been assigned, please discuss this with the charge nurse for that shift, your manager or the house supervisor.Mary Hagen, Administration

Q: Does ‘on call’ work di�erently ineach department? I don’t think just be-cause my supervisor can’t fill the empty holes in the schedule that we should be required to stay or come in if we are on call. I was under the impression that we were only to be on call if someone called in.

A: It is the manager’s responsibilityto ensure that there is adequate sta¨ng (which includes the needed skill set and the needed number of sta�) to meet the needs of the patients in that department. ‘On call’ works the same in all depart-ments in that you are on call if needed to meet the needs of the patients on that unit. We are experiencing a workforce shortage and it takes all of us to create an environment where sta� want to work and we can retain our workforce. We all have ownership in helping to retain the sta� that we have. Thank you for helping us create and maintain a place associates want to have their career.Mary Hagen, Administration

Healthy Tips for Grilling andBarbequeGrilling is a great way to get out of the kitchen and cook at home while still incorporating fresh pro-duce into meals. Here are some tips and tricks to grilling healthier meals this summer:

• Read food labels and compare nutrition content of barbeque orbasting sauces.

• Try grilling fruits! Specifically pineapple, peaches, and pears for atasty summer dessert.

• Try grilling vegetables! From asparagus to corn, everything tastesbetter on the grill.

• Try incorporating leaner meats, including chicken or turkey, whengrilling.

Grilling should not be limited to burgers and hot dogs. With some strategic grill-ing guidance, healthy, nutritious meals made on the grill alone are possible.

We want to hear from you! To be featured, please submit your favorite grilling recipes or healthy grilling success stories to AllenWellness@unitypoint.org.

Pension Plan InformationFidelity Investments will be at Allen Hospital next week providing information seminars for individuals who will be receiving payments in the frozen pension plan payout. If you are one of those associates, we recommend you attend one of the session to learn about your options, key dates and where to go for more information. To sign up for a workshop, call 800-642-7131.

Tuesday, May 37:30, 9, 10, 11 a.m.2, 3, 4 p.m.Meeting Room 1

Help Desk (no appoint-ment needed)Noon-2 p.m.Meeting Room 1

Thursday, May 58, 9 a.m.1:30, 3:30, 5:30 p.m.Meeting Room 2

Help Desk (no appoint-ment needed)10 a.m.-noonMeeting Room 1

Friday, May 6Help Desk (no appoint-ment needed)8 a.m.- 5 p.m.Meeting Room 1

Allen Credit Union April Loan Special — April 1 through May31 borrow up to $3,000 for up to 24 months starting at 9.84%. Standard credit granting guidelines and risk based lending apply to this o�er. For more informa-tion, please contact the credit union at (319) 235-3678.

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Provider ProfileTeresa Brown, DO

Teresa Brown, DO joined UnityPoint Clinic – Family Medicine – Eldora last fall and brought a sparkling family medicine reputation in Eldora with her. She graduated from Truman State University, received her medical education from Des Moines University and completed the Mercy Family Prac-tice Residency program.

Dr. Brown lists her personal interests as traveling, fishing and watching NFL football and also received many awards from her time in the Army National Guard including honor graduate and the top marksmanship award.

Back L-R: Hannah Hodgin, MHU; Mary Wallace, CVMS; Tashie Oneal (Tashie), 4 Surgical; Hannah Bechtold, OB; Miranda Brown, 4 Surgical; Libby Geiger, Resource; David Heckman, Pharmacy; Albert Mayo, Blackhawk Grundy Mental Health; Stacie Fobian, Patient Services

Front L-R: Abbey Van Erem, Ultrasound; Deb (Deb) Cannon, 4 Surgical; Admira Arapovic, Lab

During April, every a¨liate hosted a Values Alignment Workshop for all of their leaders. These events were led by each Regional CEO and the Regional Adoption Executive. At these small group workshops, participants heard senior leaders share their vision for our culture, leadership expectations and the importance of UnityPoint Health acting as one team.

They also prepared the Values Endorse-ment Survey, which will occur from May 9 – 27. We are doing this survey to confirm associate support for the rec-ommended values, because these values

will define how we perform, who we hire, how we promote and how we will deliver the Best Outcome for Every Patient Every Time.

We will be using the feedback we receive from the Values Endorsement Survey to fine tune how we talk about our com-mon values and ensure the values:• Honor the best of our individual

a¨liates• Create an aspirational culture for

tomorrow• Unify us regardless of our role and

where we work

As you know, these com-mon values were created by taking values from across the entire system (our roots) and developing language that reflects the best of who we are.

We are not starting over, but rather we are aligning our values to ensure we deliver an unforgettable health care experience, for our em-ployees, patients and families, and our communities.

Shining Stars

Building UnityWaterloo Regional Values Adoption Executives — Marty Colwell and Mary Hagen

Mary Hagen

Marty Colwell

Allen College Summer Nurse Camp gives teens a behind-the-scenes look at the nursing profession. Find out more...

Welcome New Team Members

Allen College News

RN-to-BSN Program Open HousesStop by for more information about the RN-to-BSN program at Allen College and the new tuition reimbursement opportunities with UnityPoint Health.

May 2 | 10 a.m. - 12 p.m. | Allen Hospital Meeting Room 3May 4 | 8-10 a.m. | Allen Hospital Meeting Room 4June 15 | 9-11 a.m. | Allen Hospital Meeting Room 2June 20 | 1-3 p.m. | Allen Hospital Meeting Room 6

Spring Plant SaleThursday, May 57 a.m. - 4 p.m.South Dining Room

Hanging baskets, bedding plants, herbs and much more!

Perfect for sprucing up your yard for spring or a thoughtfulMother’s Day gift!

Order Form

Sponsored by the Allen College Alumni Association.

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See allHigh Fives for

100% Giving onFacebook!87 departments have reached

100% participation!

We’ve achieved84.46% giving!

If we reach 100% giving this will happen...

Pledge Now

Submit articles to: Robin.Nicholson@unitypoint.orgDeadline for submissions: 8 a.m. Tuesday

Giving & Receiving

Thinking about estateplanning?Allen Foundation will o�er complimentary assistance sessions on Wednesday, May 11.

This free service ensures you reduce/elim-inate estate taxes so you can leave more to your loved ones and charitable organiza-tions.

To find out more or to schedule your con-fidential appointment by May 4, please contact the Foundation at 3960 or email Development Director Mike Lind.

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Save the Date

Auxiliary Calendar

Lionne Designs Jewelry SaleApril 28 | 10 a.m. - 5 p.m.April 29 | 7 a.m. - 3 p.m.Meeting Room 5

May 26 & 27Scrubs & Beyond

Sept. 6 & 7Sweet Deals Sale

Oct. 27 & 28Scrubs & Beyond

Nov. 21 & 22Lionne Design Jewelry Sale

Spring Plant SaleThursday, May 5 | 7 a.m. - 4 p.m.South Dining RoomHanging baskets, bedding plants, herbs and much more! Perfect for sprucing up your yard or a thoughtful Mother’s Day gift.

Sponsored by the Allen College Alumni Association.

Order Form

42nd Annual Perinatal Con-ferenceWednesday, May 11 | 8:30 a.m. - 4 p.m.UnityPoint Health – St. Luke’sSioux CityContinuing Education credits available.See Flyer Register

Care of the Patient with an Intra-Aortic Balloon PumpThursday, May 12 | 8 a.m. - 3:30 p.m.Learning Center ACEUs available — see flyer

eventsWednesday Edition

April 27, 2016

Allen College Chorus presentsEverybody RejoiceThursday, April 28 | 7 p.m. concertMcBride Auditorium, Allen College

Doors open at 6:30 p.m. Concert is free of charge; seating is limited.

Take Charge withConfidenceFriday, April 29 | 9:45-11 a.m.Learning Centers A & BCEUs available — see flyer

Defensible DocumentationLearning Centers A & B

Upcoming sessions:May 2 | 7:30-9:30 a.m.May 2 | 11:30 a.m. - 1:30 p.m.May 16 | 7:30-9:30 a.m.May 18 | 8-10 a.m. & 5-7 p.m.

CEUs available— see flyer

Register in NetLearning.

Allen College RN-to-BSN Open HousesStop by for information about the pro-gram and the new tuition reimburse-ment opportunities withUnityPoint Health.

May 2 | 10 a.m.-noon | Mtg Rm 3May 4 | 8-10 a.m. | Mtg Rm 4June 15 | 9-11 a.m. | Mtg Rm 2June 20 | 1-3 p.m. | Mtg Rm 6

UnityPoint Clinic – Family Medicine – Denver Open HouseThursday, May 5 | 4:30-6:30 p.m.111 Tower St., DenverJoin providers Paul Weber, MD and Jenni-fer Edeker, ARNP to celebrate their NEW LOCATION! Refreshments will be served.

St. Paul’s UMC Beef & Noo-dle DinnerSaturday, April 30 | 4-6:30 p.m.St. Paul’s UMC (207 W. Louise St.)All you can eat homemade beef and noo-dles, potatoes, coleslaw, beverage, plus a delicious dessert.

Adults: $9Kids (under 12): $4

Also — baked goods and crafts for sale!

Community Events

Allen Associates — Celebrate your April birthday by visiting the Gift Shop any time during the month and receive 25% o� one gift item.Iowa Empowerment

ConferenceJuly 6, 7 & 8 | Des Moines(Airport Holiday Inn, 6111 Fleur Dr.) A consumer led conference for individuals, families and providers dealing with mental health issues.

Conference costs:$250 registration, meals, room(double) $320 registration, meals and private room$170 registration, meals, no lodging $130 registration, meals for one day only

Contact Brian.Heeren@unitypoint.org or (319) 823-0159 for an application.

Nine CEU’s are available through the Iowa Board of Certification.