week 10 pp slides
TRANSCRIPT
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AF201 Lecture - S2, 2011 1
WEEK 10
PERFORMANCE EVALUATION 1
FINANCIAL PERFORMANCE REPORTS PERFORMANCE MEASURES AND
REWARD SYSTEMS
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AF201 Lecture - S2, 2011 2
DECENTRALISATION
Decision rights
Need increases as the firm grows
Why?
information costly
individual capacity limited
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AF201 Lecture - S2, 2011 3
DECENTRALISATION
Definition - see text book
Costs and benefits of decentralisation -see text
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AF201 Lecture - S2, 2011 4
GOAL CONGRUENCE
Managers committed to goals of an
organisation - but still satisfying
personal goals. Problems?
Self-interests.
Preferences not easily altered
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AF201 Lecture - S2, 2011 5
GOAL CONGRUENCE
How do we achieve it?
Performance evaluation system
Reward system
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AF201 Lecture - S2, 2011 6
RESPONSIBILITY CENTRES
Sub-unit of an organisation
Investment centre Profit centre
Cost centre
Revenue centre
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AF201 Lecture - S2, 2011 7
New developments in organisational
structuring
Financial performance reports
Definition of terms
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AF201 Lecture - S2, 2011 8
Financial Performance Reports
Financial Performance Report
Responsibility centres
Segmented Profit Statements Contribution margin format
Performance of Sub-units versus sub-unit
managers (Exhibit 12.5) Cost allocations common costs
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AF201 Lecture - S2, 2011 9
FINANCIAL PERFORMANCE
MEASURES
Summary financial performance
measures
Return on investment (ROI)
Residual income (RI)
Economic value added (EVA
)
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AF201 Lecture - S2, 2011 10
RETURN ON INVESTMENT
Return on investment (ROI)
capitalinvested
profitinvestmentonReturn =
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AF201 Lecture - S2, 2011 11
RETURN ON INVESTMENT
turnoverinvestmentxsalesonreturn
capitalinvested
revenuesalesx
revenuesales
profit
capitalinvested
profitROI
=
=
=
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AF201 Lecture - S2, 2011 12
RETURN ON INVESTMENT
Examine the two components
Return on sales (or profit margin)
Investment (or asset) turnover
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AF201 Lecture - S2, 2011 13
RETURN ON INVESTMENT
Improving ROI
Increase profit margin
Increase investment turnover
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AF201 Lecture - S2, 2011 14
RETURN ON INVESTMENT
Advantages
Focus on the profits AND the assets
Relative performance measure
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AF201 Lecture - S2, 2011 15
RETURN ON INVESTMENT
Limitations
Focus on ST
Asset replacement
New projects
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AF201 Lecture - S2, 2011 16
RESIDUAL INCOME
Residual income
= profit - (invested capital x imputed
interest rate)
What is Imputed interest charge?
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AF201 Lecture - S2, 2011 17
RESIDUAL INCOME
Advantages
Goal congruence
Required rate of return
New projects
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AF201 Lecture - S2, 2011 18
RESIDUAL INCOME
Limitations
Different-sized businesses
Biased
Short-term focus
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AF201 Lecture - S2, 2011 19
ECONOMIC VALUE ADDED (EVA)
What is it?
EVA = Net operating profit after tax -
{ Wt. Av. Cost of cap. X (T.A. - CL)}
Stern Stewart
Advantages & limitations same as RI
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Reward systems
Processes, practices and systems which are used to provide
levels of pay and benefits to employees
Motivation
The processes that account for an individuals intensity,direction and persistence of effort towards attaining goals
Intrinsic motivation
Derives from the interest and enjoyment of the work
Extrinsic motivation
Derives from sources outside the individual
AF201 Lecture - S2, 2011 20
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Theories of motivation
Herzbergs theory of work motivation
Hygiene factors
Provide the setting for encouraging employee motivation, but
do not themselves motivate employees Working conditions, wage levels, rules and regulations,
relationships with colleagues, job security
Motivators
Factors that relate to job content and which provide
employee motivation Achievement, recognition, the nature of the work,
responsibility, opportunities for personal growth
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Theories of motivation
(cont.)
Expectancy theory
Employee motivation is a result of the strength of the
relationships between expectancy, instrumentality and
valence
Expectancy: perception that effort will lead to a certain
performance
Instrumentality: perception that performance will lead to
desired outcome
Valence: the attractiveness of the reward Motivational theories need to be considered by managers
when they are designing performance evaluation and reward
systems
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Performance-related
reward systems
Performance-related pay systems (incentive compensation
schemes)
Link employee rewards for achieving or exceeding some
performance target
Individual incentive plans
Individuals are rewarded for achieving individual
performance targets
Subjective criteria may also be used
Common at the senior levels of the organisation
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Performance-related
reward systems (cont.)
Profit-sharing plans
Cash bonuses are paid to each employee, based on a
specified percentage of the companys profit
Does not tie individual effort to individual rewards Employee share plans (share option plans)
Provide employees with the right to purchase shares in
their company, at a specified price at some specified future
time
Commonly used for senior managers, and sometimes morejunior managers and employees
Considered to encourage goal congruence
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Performance-related
reward systems (cont.)
Gainsharing
Cash bonuses are distributed to employees when the
performance of the company, or their segment of the
company, exceeds some performance target
Team-based incentive schemes
Individuals are rewarded based on their work team
exceeding certain performance targets
Intended to encourage teamwork and cooperation between
employees Does not tie individual effort to individual rewards
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Group versus individual
performance
Consider the following issues
Identification with the group
Equity among employees
Competitiveness between employees Relating individual effort to reward
Rewarding only good performers
The timing of incentive payments can be crucial to achieving
desired outcomes
More frequent rewards may help ensure continual
motivation
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